Abstract: A service providing apparatus includes: a communicator configured to communicate with an electronic product, a user terminal, and a manufacturing server. The service providing apparatus further includes a controller that is configured to generate data to be transmitted to a service provider to enable the service provider to perform a service on the electronic product, where the data is generated based on product identification information that is associated with the electronic product and that is determined based on communicator identification information of the electronic product received from the user terminal through the communicator.

Abstract: A real-time monitoring system for home appliances according to an embodiment of the present disclosure may receive product information and a Wi-Fi address generated in a manufacturing process from a production management server according to production of a product, receive customer information for a user of the home appliance sold from a customer response app server according to selling/purchase of the product, matching the product information and the customer information corresponding to the Wi-Fi address with each other, and group the home appliances by region according to the Wi-Fi address to output a monitoring screen including the information on the home appliance to a display device.

Abstract: A service providing apparatus includes: a communicator configured to communicate with an electronic product, a user terminal, and a manufacturing server. The service providing apparatus further includes a controller that is configured to generate data to be transmitted to a service provider to enable the service provider to perform a service on the electronic product, where the data is generated based on product identification information that is associated with the electronic product and that is determined based on communicator identification information of the electronic product received from the user terminal through the communicator.

Abstract: A refrigerator includes a temperature sensor; a door sensor; a compressor sensor; an ice sensor; a water sensor; and a defrost sensor. The refrigerator also includes a communication unit; a display unit; at least one processor; and at least one memory connected to the at least one processor and storing instructions that, when executed, perform operations including: sensing, through the plurality of sensors, sensing information related to the refrigerator; storing, in the at least one computer memory, (i) the sensing information, and (ii) time information; transmitting to at least one server, (i) the sensing information and the time information, and (ii) setting information for the refrigerating compartment or the freezer compartment; receiving information regarding an abnormal state of the refrigerator that is generated by a cloud server or a monitoring server based on the sensing information; and outputting display information related to the received information regarding the abnormal state.

Abstract: A refrigerator includes a temperature sensor; a door sensor; a compressor sensor; an ice sensor; a water sensor; and a defrost sensor. The refrigerator also includes a communication unit; a display unit; at least one processor; and at least one memory connected to the at least one processor and storing instructions that, when executed, perform operations including: sensing, through the plurality of sensors, sensing information related to the refrigerator; storing, in the at least one computer memory, (i) the sensing information, and (ii) time information; transmitting to at least one server, (i) the sensing information and the time information, and (ii) setting information for the refrigerating compartment or the freezer compartment; receiving information regarding an abnormal state of the refrigerator that is generated by a cloud server or a monitoring server based on the sensing information; and outputting display information related to the received information regarding the abnormal state.

Abstract: A service providing apparatus includes: a communicator configured to communicate with an electronic product, a user terminal, and a manufacturing server. The service providing apparatus further includes a controller that is configured to generate data to be transmitted to a service provider to enable the service provider to perform a service on the electronic product, where the data is generated based on product identification information that is associated with the electronic product and that is determined based on communicator identification information of the electronic product received from the user terminal through the communicator.

Abstract: A refrigerator includes a temperature sensor; a door sensor; a compressor sensor; an ice sensor; a water sensor; and a defrost sensor. The refrigerator also includes a communication unit; a display unit; at least one processor; and at least one memory connected to the at least one processor and storing instructions that, when executed, perform operations including: sensing, through the plurality of sensors, sensing information related to the refrigerator; storing, in the at least one computer memory, (i) the sensing information, and (ii) time information; transmitting to at least one server, (i) the sensing information and the time information, and (ii) setting information for the refrigerating compartment or the freezer compartment; receiving information regarding an abnormal state of the refrigerator that is generated by a cloud server or a monitoring server based on the sensing information; and outputting display information related to the received information regarding the abnormal state.

Abstract: The present invention relates to a remote monitoring system and a method controlling the same, which can selectively monitor according to a condition of power and a control of devices including a washer and a dryer installed in a remote place. The remote monitoring system comprises a communication module provided in each device for transmitting monitoring information after identifying an operation condition of each device according to a user's demand; and a remote monitoring unit for selecting a device to be monitored based on a result after identifying a power condition of each device, as well as displaying an operation condition of each device based on the transmitted monitoring information and the control of each device.

Abstract: The present invention relates to a remote monitoring system and a method controlling the same, which can selectively monitor according to a condition of power and a control of devices including a washer and a dryer installed in a remote place. The remote monitoring system comprises a communication module provided in each device for transmitting monitoring information after identifying an operation condition of each device according to a user's demand; and a remote monitoring unit for selecting a device to be monitored based on a result after identifying a power condition of each device, as well as displaying an operation condition of each device based on the transmitted monitoring information and the control of each device.

Abstract: A remote control system for home appliance includes: at least one home appliance installed at a place remote from a user's life space; a monitoring device connected to the home appliance wirelessly or via a cable to transmit/receive data to/from the home appliance; and a remote controller connected to the monitoring device wirelessly to control an operation of the home appliance.