Abstract: An operation support device operates a vehicle by autonomous driving. The operation support device includes a control unit that acquires appearance data indicating an appearance history of emergency vehicles for each of a plurality of links forming a route through which the vehicle is expected to pass, predicts, for each of the links, the number of appearances of emergency vehicles while the vehicle is traveling, based on the acquired appearance data, and adjusts an operation plan of the vehicle according to the predicted number of appearances for each of the links.

Abstract: A terminal program, which is configured to request a service to dispatch a service staff or a service vehicle to a location in which a user vehicle is parked and supply an energy source to the user vehicle, is configured to cause a computer to execute operations that include receiving, from a server apparatus, location data indicating locations in which respective user vehicles have been parked when the service has been used by multiple users, and displaying the received location data on a display.

Abstract: An operation management apparatus includes an interface configured to acquire first information identifying an abnormal state of an autonomous vehicle from an autonomous driving kit of the autonomous vehicle and acquire second information on the autonomous vehicle from an in-vehicle communication device of the autonomous vehicle, and a controller configured to change an operation pattern of the autonomous vehicle to an abnormality response pattern determined based on the first information and the second information and output the abnormality response pattern to the autonomous driving kit.

Abstract: An operation management apparatus includes a controller configured to receive, via a communication interface, first data to be transmitted at first time intervals and second data to be transmitted at second time intervals longer than the first time intervals from the vehicle, the first data indicating an operational state of the vehicle at a time of transmission of the first data, the second data indicating operational states of the vehicle at multiple times up to a time of transmission of the second data, generate, with reference to the received first data, third data indicating a time at which the vehicle has transitioned to each of a series of operational states, and complement the third data with reference to the received second data upon determining that the received first data has missing data indicating at least one of the series of operational states.

Abstract: An operation management apparatus operates one or more vehicles by automated driving. The operation management apparatus includes a controller configured to predict, for each vehicle based on operation plan data, a time point at which driving is switched from automated driving to manual driving, identify, as a target vehicle, a vehicle for which time until the predicted time point is less than a threshold value, acquire vehicle data and/or operation record data, determine, based on the acquired vehicle data or the acquired operation record data, one or more types of abnormality having occurred in the target vehicle, designate, from among a plurality of workers according to the determined types of abnormality, a first worker who is to perform a maintenance operation on the target vehicle at a site near the target vehicle, and notify the first worker of information that prompts the first worker to take care of the abnormality.

Abstract: A travel plan formulation apparatus according to the present disclosure is a travel plan formulation apparatus including a controller configured to acquire a travel plan for a vehicle and road information regarding an intrusion restricted road on which the intrusion of people into a roadway is restricted, determine, based on the road information, whether a travel route included in the travel plan includes a road other than the intrusion restricted road, and upon detecting that the travel route includes the road other than the intrusion restricted road, modify the travel route so as to avoid the road other than the intrusion restricted road.

Abstract: An information processing apparatus includes a controller configured to acquire questionnaire data including a score for each autonomous driving system installed in each vehicle among a plurality of vehicles operated by autonomous driving along a predetermined operation route, the score being an evaluation index of ride comfort of each vehicle, identify, based on an aggregate result of the questionnaire data, a vehicle from among the plurality of vehicles for which the score is determined to be less than a threshold as a first vehicle, and extract first data to be used in analyzing ride comfort from first vehicle information acquired by a first autonomous driving system, which is an autonomous driving system installed in the first vehicle.

Abstract: An information processing apparatus includes an input interface that accepts a parking reservation for a vehicle for which parking is desired, and a controller that confirms, when the vehicle for which parking is desired is a first vehicle whose purpose for parking includes charging, whether there is an opening for reservation of a first parking lot having a charging station, completes acceptance of reservation of the first parking lot for the first vehicle when there is an opening, changes a reservation of the first parking lot for at least one second vehicle, selected based on a predetermined condition from among one or more reservation holding vehicles for which acceptance of reservation of the first parking lot is completed, to a reservation of a second parking lot based on the predetermined condition when there is no opening, and completes acceptance of reservation of the first parking lot for the first vehicle.

Abstract: A remote control support apparatus according to the present disclosure is a remote control support apparatus for autonomous vehicles and includes a controller configured to acquire a plurality of driving plans, each driving plan being for a different autonomous vehicle, acquire history information on past remote support requests from autonomous vehicles, predict an occurrence of a remote support request in each driving plan in the plurality of driving plans based on the history information, and in a case in which the occurrence of a predetermined remote support request is predicted in two or more driving plans within an identical time frame, change at least one of the two or more driving plans.

Abstract: An operation management apparatus is configured to operate a vehicle by automated driving. The operation management apparatus includes a controller configured to acquire precipitation data indicating the amount of precipitation forecasted to fall during a time period that lasts until operation of the vehicle is completed, perform, using the acquired precipitation data as an input, a determination process to determine an occurrence state of puddles for each of a plurality of candidate links connecting a first node and a second node included in a route along which the vehicle is scheduled to travel, and select a link, from among the candidate links, based on a determination result of the occurrence state of the puddles and determine, as an operation route for the vehicle, a route constituted of the selected link.

Abstract: An operation management apparatus operates a plurality of vehicles by autonomous driving. The operation management apparatus includes a controller configured to determine, upon identifying that a reservation holder who has reserved a route on which a plurality of vehicles are operated is a hearing-impaired person, based on reservation data including an attribute of the reservation holder, whether there is a sign language operator capable of sign language among one or more remote operators who perform remote monitoring operations for each vehicle, based on operator data including an attribute of each of the one or more remote operators, and select, according to a result of determination, a dispatch vehicle to dispatch to the route reserved by the reservation holder, from among the plurality of vehicles.

Abstract: A cabin management apparatus according to the present disclosure is a cabin management apparatus configured to manage a cabin of a vehicle, the cabin management apparatus including an acquisition interface, a communication interface, an output interface, and a controller, wherein the controller is configured to acquire, by the acquisition interface, passenger information including a characteristic and/or a boarding position of a passenger in the cabin, receive, by the communication interface, travel event information regarding a travel event that can occur during travel of the vehicle, and provide, by the output interface based on the travel event information, a notification that is different depending on the passenger information, in the cabin.

Abstract: An information processing apparatus capable of communicating with a management server includes a controller configured to execute operations, the operations including acquiring sensor information from a sensor installed in a vehicle, and upon detecting, from the sensor information, an abnormality in the vehicle, notifying the management server of the content of the abnormality.

Abstract: An information processing apparatus capable of communicating with a plurality of vehicles configured to perform automated driving includes a controller configured to execute operations, the operations including receiving, from each of the plurality of vehicles, a notification of a content of an abnormality, in-vehicle images, and the number of persons in the vehicle, prioritizing the plurality of vehicles based on determination results by determining, for each of the plurality of vehicles, a load of an automated driving process and the number of persons in the vehicle, and displaying with emphasis the content of the abnormality of a vehicle of a highest priority and the in-vehicle images of the vehicle of the highest priority.

Abstract: A cabin management apparatus according to the present disclosure is a cabin management apparatus configured to manage a cabin of a vehicle, the cabin management apparatus including a communication interface, an output interface, and a controller, wherein the controller is configured to receive, by the communication interface, emergency stop information for the vehicle, receive, by the communication interface, the degree of automated controllability over a door of the vehicle, and provide, by the output interface based on the emergency stop information, a different notification depending on the degree of automated controllability over the door.

Abstract: An information processing apparatus receives a completion notification that indicates the completion of updating of first software that controls the display on a first monitor provided in an autonomous vehicle. Then, the information processing apparatus updates, triggered by the reception of the completion notification, second software that controls the display on a second monitor used for remotely monitoring the operation of the autonomous vehicle.

Abstract: A controller is provided that is configured to perform: obtaining information about a condition for an image that is provided to a user, and that corresponds to a preference of the user; specifying at least one predetermined position at which an image satisfying the condition can be taken; and generating a command for a moving object to move to the predetermined position and to take an image, and transmitting the command to the moving object.

Abstract: A travel plan formulation apparatus according to the present disclosure is a travel plan formulation apparatus including a controller configured to acquire a travel plan for a vehicle and road information regarding an intrusion restricted road on which the intrusion of people into a roadway is restricted, determine, based on the road information, whether a travel route included in the travel plan includes a road other than the intrusion restricted road, and upon detecting that the travel route includes the road other than the intrusion restricted road, modify the travel route so as to avoid the road other than the intrusion restricted road.

Abstract: An information processing apparatus includes a controller configured to acquire questionnaire data including a score for each autonomous driving system installed in each vehicle among a plurality of vehicles operated by autonomous driving along a predetermined operation route, the score being an evaluation index of ride comfort of each vehicle, identify, based on an aggregate result of the questionnaire data, a vehicle from among the plurality of vehicles for which the score is determined to be less than a threshold as a first vehicle, and extract first data to be used in analyzing ride comfort from first vehicle information acquired by a first autonomous driving system, which is an autonomous driving system installed in the first vehicle.

Abstract: An operation management apparatus includes an interface configured to acquire first information identifying an abnormal state of an autonomous vehicle from an autonomous driving kit of the autonomous vehicle and acquire second information on the autonomous vehicle from an in-vehicle communication device of the autonomous vehicle, and a controller configured to change an operation pattern of the autonomous vehicle to an abnormality response pattern determined based on the first information and the second information and output the abnormality response pattern to the autonomous driving kit.