Patents by Inventor Yuanzheng ZHOU

Yuanzheng ZHOU has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Payment complaint method, device, server and readable storage medium
    Patent number: 10963888
    Abstract: A method for processing payment complaint includes receiving, from a user terminal, a complaint query request of a user; querying, in response to the complaint query request, a transaction database according to user information of the user to acquire at least one target payment card corresponding to the payment complaint of the user; generating, according to the user information and the at least one target payment card, complaint voucher information of the user and returning to the user terminal the complaint voucher information; receiving a complaint creation request from the user terminal, wherein the complaint creation request is created by the user terminal based on the complaint voucher information; and creating, in response to the complaint creation request, a corresponding complaint task of the user.
    Type: Grant
    Filed: May 25, 2020
    Date of Patent: March 30, 2021
    Assignee: ADVANCED NEW TECHNOLOGIES CO., LTD.
    Inventor: Yuanzheng Zhou
  • PAYMENT COMPLAINT METHOD, DEVICE, SERVER AND READABLE STORAGE MEDIUM
    Publication number: 20200286100
    Abstract: A method for processing payment complaint includes receiving, from a user terminal, a complaint query request of a user; querying, in response to the complaint query request, a transaction database according to user information of the user to acquire at least one target payment card corresponding to the payment complaint of the user; generating, according to the user information and the at least one target payment card, complaint voucher information of the user and returning to the user terminal the complaint voucher information; receiving a complaint creation request from the user terminal, wherein the complaint creation request is created by the user terminal based on the complaint voucher information; and creating, in response to the complaint creation request, a corresponding complaint task of the user.
    Type: Application
    Filed: May 25, 2020
    Publication date: September 10, 2020
    Inventor: Yuanzheng ZHOU