Patents by Inventor Yue Woon HIANG

Yue Woon HIANG has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20220114514
    Abstract: A system for predicting a particular intended action of a guest on a resort property is provided, the system including a server configured to connected to and to receive data from a mobile device of the guest or via camera images of the guest; a plurality of interaction devices, each of the interaction devices being configured to connect to the mobile device when the guest is within a particular distance of a respective interaction device and/or capture digital images of the guest, wherein the server is configured to obtain guest information from the respective interaction device; and a processor configured, based on the guest information, to make a prediction of the guest's intended action or destination; and to initiate a business workflow within the resort property based upon the prediction of that guest's intended action or destination.
    Type: Application
    Filed: August 31, 2021
    Publication date: April 14, 2022
    Inventors: Matthew PERKINS, Meg RUSSELL, Yue Woon HIANG