Patents by Inventor Yuedong Yin

Yuedong Yin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Remote recovery and support using chat messages
    Patent number: 11334420
    Abstract: A client computing system receives a chat message with an action identifier. The chat message is parsed to identify executable recovery code on the client computing system. The executable recovery code is represented in a chat message interface on the client computing system, along with an authorization actuator. Actuation of the authorization actuator is detected and the recovery code is executed on the client computing system.
    Type: Grant
    Filed: May 30, 2019
    Date of Patent: May 17, 2022
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Zyanya Valdes Esquivel, Shakeel Solkar, Scott A. Moody, Diana Slaba, Jonathan H. Mollerup, Luis Delgado, Yuedong Yin
  • REMOTE RECOVERY AND SUPPORT USING CHAT MESSAGES
    Publication number: 20200379838
    Abstract: A client computing system receives a chat message with an action identifier. The chat message is parsed to identify executable recovery code on the client computing system. The executable recovery code is represented in a chat message interface on the client computing system, along with an authorization actuator. Actuation of the authorization actuator is detected and the recovery code is executed on the client computing system.
    Type: Application
    Filed: May 30, 2019
    Publication date: December 3, 2020
    Inventors: Zyanya VALDES ESQUIVEL, Shakeel Solkar, Scott A. Moody, Diana Slaba, Jonathan H. Mollerup, Luis Delgado, Yuedong Yin
  • State-based remedial action generation
    Patent number: 10585788
    Abstract: A client computing system detects when a problem is encountered with an application and identified problem-specific diagnostic data that is to be collected, given the detected problem. It also identifies one or more problem-specific test or diagnostic analyzers and executes those analyzers to generate additional data. The data that is collected and the data that is generated by the analyzers is packaged and sent to a service computing system for identifying a remedial action that can be performed to address the problem. The remedial action is received and surfaced for the user.
    Type: Grant
    Filed: February 21, 2017
    Date of Patent: March 10, 2020
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Kiran Nallabothula, Dylan Symington, Ning Zhuang, Srihari Busam, Himanshu Misra, Sathish Kumar Venkat Rangam, Shakeel Solkar, Kevin M. Dargie, Doru Constantin Nica, Minjun Wu, Scott A. Moody, Svetlana A. Borodina, Yuedong Yin
  • STATE-BASED REMEDIAL ACTION GENERATION
    Publication number: 20180239694
    Abstract: A client computing system detects when a problem is encountered with an application and identified problem-specific diagnostic data that is to be collected, given the detected problem. It also identifies one or more problem-specific test or diagnostic analyzers and executes those analyzers to generate additional data. The data that is collected and the data that is generated by the analyzers is packaged and sent to a service computing system for identifying a remedial action that can be performed to address the problem. The remedial action is received and surfaced for the user.
    Type: Application
    Filed: February 21, 2017
    Publication date: August 23, 2018
    Inventors: Kiran Nallabothula, Dylan Symington, Ning Zhuang, Srihari Busam, Himanshu Misra, Sathish Kumar Venkat Rangam, Shakeel Solkar, Kevin M. Dargie, Doru Constantin Nica, Minjun Wu, Scott A. Moody, Svetlana A. Borodina, Yuedong Yin