Abstract: An object of this invention is to securely deliver a baggage of a traveler a delivery destination designated by the traveler even in a case where the traveler cancels the travel or changes the destination. First, identification information, information of a contact address, boarding information, and information concerning the delivery destination of the baggage are received from a delivery receipt terminal and registered in a contract database. Then, information concerning boarding status of the traveler is acquired from a passenger carrier server, which manages the boarding status of the baggage. If there is inconsistency between the acquired information concerning the boarding status and the boarding information registered in the contract database, the delivery destination of the baggage is inquired to the traveler's contact address, and the information concerning the delivery destination, which is notified from the traveler in response to the inquiry, is registered in the contract database.

Abstract: An object of this invention is to securely deliver a baggage of a traveler a delivery destination designated by the traveler even in a case where the traveler cancels the travel or changes the destination. First, identification information, information of a contact address, boarding information, and information concerning the delivery destination of the baggage are received from a delivery receipt terminal and registered in a contract database. Then, information concerning boarding status of the traveler is acquired from a passenger carrier server, which manages the boarding status of the baggage. If there is inconsistency between the acquired information concerning the boarding status and the boarding information registered in the contract database, the delivery destination of the baggage is inquired to the traveler's contact address, and the information concerning the delivery destination, which is notified from the traveler in response to the inquiry, is registered in the contract database.