Abstract: Processing request information of a processing request for a first computer by a second computer is acquired, first operation information and second operation information that relate to operations of the first computer and the second computer are acquired, respectively; and a type of the processing request is determined based on processing result information, the processing request information, the first operation information, and the second operation information. The processing result information associates a processing history of the first computer according to the processing request included in the processing request information for the first computer with the second operation information that relates to the processing request by the second computer making the processing request. Accordingly, the type of the processing request can be appropriately determined.

Abstract: A load calculation program that causes a computer a process includes acquiring processor usage information including usage of a processor of an managed computer, which is a management object, and usage of the processor for each of a plurality of virtual machines generated by a hypervisor executed on the managed computer; acquiring data transmission information including a data transmission amount for each virtual network interface used by the plurality of virtual machines; detecting a first virtual network interface that performs data transmission without routing through the hypervisor among the plurality of virtual network interfaces, based on the processor usage information and the data transmission information; and calculating load information including processor usage for data transmission of each of the plurality of virtual machines, based on whether or not each of the virtual machines uses the first virtual network interface.

Abstract: A non-transitory computer-readable storage medium storing therein a management-information acquiring program that causes a computer to execute a process includes acquiring queries to a target database for a management target service system, specifying a reference target table in the database based on names of target tables included in the queries and content of the queries, specifying a reporting target table on the basis of data of the reference target table, causing the database to execute an acquisition query to the reporting target table, and acquiring specific management information from the reporting target table.

Abstract: A load calculation program that causes a computer a process includes acquiring processor usage information including usage of a processor of an managed computer, which is a management object, and usage of the processor for each of a plurality of virtual machines generated by a hypervisor executed on the managed computer; acquiring data transmission information including a data transmission amount for each virtual network interface used by the plurality of virtual machines; detecting a first virtual network interface that performs data transmission without routing through the hypervisor among the plurality of virtual network interfaces, based on the processor usage information and the data transmission information; and calculating load information including processor usage for data transmission of each of the plurality of virtual machines, based on whether or not each of the virtual machines uses the first virtual network interface.

Abstract: A data management apparatus obtains first operation information about a specified operation from an information processing apparatus; specifies second operation information that matches a registered operation pattern from the first operation information, by utilizing operation pattern information that includes correspondence information between the specified operation and the registered operation pattern, the operation pattern information being stored in a first memory; obtains a second log from a first log of the information processing apparatus, the second log corresponds to time periods in which the specified operations that are not permitted by the registered operation pattern are done, the first log being stored in a second memory; and specifies a time period of a log extracted on the basis of a performance value indicated by the second log.

Abstract: Processing request information of a processing request for a first computer by a second computer is acquired, first operation information and second operation information that relate to operations of the first computer and the second computer are acquired, respectively; and a type of the processing request is determined based on processing result information, the processing request information, the first operation information, and the second operation information. The processing result information associates a processing history of the first computer according to the processing request included in the processing request information for the first computer with the second operation information that relates to the processing request by the second computer making the processing request. Accordingly, the type of the processing request can be appropriately determined.

Abstract: A computer-readable recording medium having recorded a message display control program for notifying that a message has been generated, without interfering with the operation of the user. A notification acceptance block accepts a notification that an event has occurred in a window and obtains notification information related to the event. A notification history message generation block generates a notification history message in accordance with the notification information stored in a notification information database. A window status confirmation block checks whether the window corresponding to the notification information is active. If the window is active, a pop-up message display block displays a pop-up message corresponding to the notification information on the screen. If the window is inactive, a notification icon display block displays a notification icon corresponding to the notification information of the window on the screen of the active window.