Abstract: A computing device executing a chatbot application stores primary classification data in a memory; the primary classification data includes records each containing a primary class attribute and corresponding primary response data. The device obtains and stores, from a central repository, a copy of secondary classification data including records each containing a secondary class attribute and corresponding secondary response data. The device receives a message from a client device, and determines whether the message matches any of the primary class attributes. When the message does not match any of the primary class attributes, the device determines whether the message matches any of the secondary class attributes. Based on a match between the message and one of the secondary class attributes, the device selects secondary response data corresponding to the one of the secondary class attributes; and transmits a response to the client device, including the selected secondary response data.

Abstract: In some embodiments, an apparatus includes a server that stores a set of media files. The server is configured to send an authentication code to a first communication device in response to a request from the first communication device to access the set of media files such that the first communication device can present the authentication code to a user. The server is configured to associate an identifier of a second communication device with the first communication device such that a user of the second communication device can authorize access to the set of media files from the first communication device by sending the authentication code to the server using the second communication device.

Abstract: In some embodiments, an apparatus includes a server that stores a set of media files. The server is configured to send an authentication code to a first communication device in response to a request from the first communication device to access the set of media files such that the first communication device can present the authentication code to a user. The server is configured to associate an identifier of a second communication device with the first communication device such that a user of the second communication device can authorize access to the set of media files from the first communication device by sending the authentication code to the server using the second communication device.

Abstract: A computing device executing a chatbot application stores primary classification data in a memory; the primary classification data includes records each containing a primary class attribute and corresponding primary response data. The device obtains and stores, from a central repository, a copy of secondary classification data including records each containing a secondary class attribute and corresponding secondary response data. The device receives a message from a client device, and determines whether the message matches any of the primary class attributes. When the message does not match any of the primary class attributes, the device determines whether the message matches any of the secondary class attributes. Based on a match between the message and one of the secondary class attributes, the device selects secondary response data corresponding to the one of the secondary class attributes; and transmits a response to the client device, including the selected secondary response data.

Abstract: According to embodiments described in the specification, a method, system and apparatus for configuring a chatbot application are provided. The method includes receiving a plurality of messages from a mobile computing device via a network, and storing the plurality of messages in a memory; identifying a plurality of clusters of related messages among the plurality of messages; presenting the clusters on a display; receiving a selection of one of the clusters, and receiving a class identifier for the selected cluster; retrieving a subset of the related messages corresponding to the selected cluster from the memory; deriving a plurality of attributes defining common characteristics of the subset; and storing the attributes and the class identifier.

Abstract: In some embodiments, an apparatus includes a server that stores a set of media files. The server is configured to send an authentication code to a first communication device in response to a request from the first communication device to access the set of media files such that the first communication device can present the authentication code to a user. The server is configured to associate an identifier of a second communication device with the first communication device such that a user of the second communication device can authorize access to the set of media files from the first communication device by sending the authentication code to the server using the second communication device.

Abstract: In some embodiments, an apparatus includes a server that stores a set of media files. The server is configured to send an authentication code to a first communication device in response to a request from the first communication device to access the set of media files such that the first communication device can present the authentication code to a user. The server is configured to associate an identifier of a second communication device with the first communication device such that a user of the second communication device can authorize access to the set of media files from the first communication device by sending the authentication code to the server using the second communication device.