Abstract: A remote management agent apparatus for a remote management system is provided. The remote management system includes a remote device management apparatus and a management target device managed by the remote device management apparatus remotely. The remote management agent apparatus is configured to receive request data issued from a remote device management apparatus to a management target device managed by the remote device management apparatus remotely; to identify, from among multiple device agent apparatuses configured to transmit data received from the remote management agent apparatus to the management target device, a device agent apparatus capable of communicating in compliance with a communication mode supported by the management target device; and to forward the request data to the identified device agent apparatus to cause the identified device agent apparatus to transmit the request data to the management target device.

Abstract: A remote management agent apparatus for a remote management system is provided. The remote management system includes a remote device management apparatus and a management target device managed by the remote device management apparatus remotely. The remote management agent apparatus is configured to receive request data issued from a remote device management apparatus to a management target device managed by the remote device management apparatus remotely; to identify, from among multiple device agent apparatuses configured to transmit data received from the remote management agent apparatus to the management target device, a device agent apparatus capable of communicating in compliance with a communication mode supported by the management target device; and to forward the request data to the identified device agent apparatus to cause the identified device agent apparatus to transmit the request data to the management target device.

Abstract: A remote management agent apparatus for a remote management system is provided. The remote management system includes a remote device management apparatus and a management target device managed by the remote device management apparatus remotely. The remote management agent apparatus includes a request data receiver configured to receive request data issued from the remote device management apparatus to the management target device, a device agent apparatus identifying unit configured to identify a device agent apparatus capable of communicating in compliance with a communication mode supported by the management target device, and a request data forwarder configured to forward the request data, received by the request data receiver, to the device agent apparatus identified by the device agent apparatus identifying unit.

Abstract: A device management system includes: a performance request transmitting unit that transmits a performance request to perform data processing, including identification information identifying a static destination server with a fixed destination and identification information identifying a dynamic destination server with a dynamically changing destination; a dynamic destination data obtaining unit that transmits an obtaining request requesting to obtain data for performing the data processing, to the dynamic destination server using identification information of the dynamic destination server included in the performance request; a static destination data obtaining unit that determines that the data cannot be obtained, when there is no response to the obtaining request from the dynamic destination server, and then, transmits an obtaining request requesting to obtain data for performing the data processing, to the static destination server using identification information of the static destination server included

Abstract: A remote management agent apparatus for a remote management system is provided. The remote management system includes a remote device management apparatus and a management target device managed by the remote device management apparatus remotely. The remote management agent apparatus includes a request data receiver configured to receive request data issued from the remote device management apparatus to the management target device, a device agent apparatus identifying unit configured to identify a device agent apparatus capable of communicating in compliance with a communication mode supported by the management target device, and a request data forwarder configured to forward the request data, received by the request data receiver, to the device agent apparatus identified by the device agent apparatus identifying unit.

Abstract: A managing system includes a managing apparatus that transfers command information corresponding to a type of the apparatus to the intermediate apparatus and an intermediate apparatus including circuitry that acquires apparatus information from the apparatus in response to the command information transferred by the managing apparatus, and transfers the acquired apparatus information to the managing apparatus.

Abstract: A managing system includes a managing apparatus that transfers command information corresponding to a type of the apparatus to the intermediate apparatus and an intermediate apparatus including circuitry that acquires apparatus information from the apparatus in response to the command information transferred by the managing apparatus, and transfers the acquired apparatus information to the managing apparatus.

Abstract: A device management system includes: a performance request transmitting unit that transmits a performance request to perform data processing, including identification information identifying a static destination server with a fixed destination and identification information identifying a dynamic destination server with a dynamically changing destination; a dynamic destination data obtaining unit that transmits an obtaining request requesting to obtain data for performing the data processing, to the dynamic destination server using identification information of the dynamic destination server included in the performance request; a static destination data obtaining unit that determines that the data cannot be obtained, when there is no response to the obtaining request from the dynamic destination server, and then, transmits an obtaining request requesting to obtain data for performing the data processing, to the static destination server using identification information of the static destination server included