Abstract: An identification information input support system supports a worker inputting identification information to a plurality of devices. The support system includes an information storage apparatus, and a mobile terminal. The information storage apparatus includes a communication unit that communicates with the mobile terminal, a storage unit that stores device information, and an update unit that updates the management information in response to input of the identification information. The device information includes the identification information, drawing information indicating location in which the device is installed, layout information indicating a layout of the device in the drawing information, and management information indicating a degree of progress of the task of inputting the identification information to the devices.

Abstract: The communication amount is reduced while maintaining image quality when transmitting moving images by using a worker terminal. A worker terminal is configured to be connected to a support apparatus and transmit a moving image to the support apparatus upon encoding the moving image, the support apparatus being configured to support, from a remote location, work performed by a worker including installing, repairing, inspecting, or removing a device, based on the moving image captured at a work site, the worker terminal including a camera configured to capture the moving image; an identifying unit configured to perform a recognition process on the moving image captured by the camera to identify a target area; and a processing unit configured to process the moving image such that a data amount per unit area at a time of transmitting the moving image is different for the target area and a non-target area other than the target area, in response to detecting that the target area is identified in the moving image.

Abstract: A remote work support system includes a wearable device worn by a site worker, a mobile terminal carried by the site worker separately from the wearable device, and a support operator terminal used by a support operator who remotely supports the site worker. The wearable device includes an image capturing unit, a voice input unit, and a voice output unit. The wearable device transmits an image. The wearable device transmits and receives voice. The mobile terminal includes a display unit to display a received image. The support operator terminal includes a voice input unit, a voice output unit, and a display unit. The support operator terminal transmits and receive voice to and from the wearable device. The support operator terminal receives an image from the wearable device. The support operator terminal transmits an image to the mobile terminal.

Abstract: An identification information input support system supports a worker inputting identification information to a plurality of devices. The support system includes an information storage apparatus, and a mobile terminal. The information storage apparatus includes a communication unit that communicates with the mobile terminal, a storage unit that stores device information, and an update unit that updates the management information in response to input of the identification information. The device information includes the identification information, drawing information indicating location in which the device is installed, layout information indicating a layout of the device in the drawing information, and management information indicating a degree of progress of the task of inputting the identification information to the devices.