Patents by Inventor Zeerak Mehdi

Zeerak Mehdi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11086643
    Abstract: A method and system monitors activity of a user of a data management system and detects a trigger event in the activity of the user. The method and system generates a support case responsive to the trigger event. The support case includes support rules defining what types of the user's personal data will be accessible to an assistance agent when the user requests assistance related to the trigger event. The method and system utilizes machine learning processes to determine what types of user related data should be accessible to assistance agents in support cases.
    Type: Grant
    Filed: November 28, 2018
    Date of Patent: August 10, 2021
    Assignee: Intuit Inc.
    Inventors: Sahil Sharma, Divya Kumar, Rajshekhar Desai, Bhargava Narayana, Arun Kumar A, Zeerak Mehdi