Abstract: A system, method, and computer program product are provided for managing a plurality of heterogeneous software robots to automate business processes. The system provides an architecture for use in forming business automation systems comprising a plurality of software robots designed to implement specific operations used for implementation of a business process spanned across multiple systems. The system also provides command and control for automation systems comprising a plurality of software agents adapted to implement specific tasks using on screen application integration, application programming interfaces (APIs), or database access to fetch or insert the required data.