Abstract: A device and method to obtain customer feedback about a service provider comprises of a simple device having a front side; with a plurality of inputs; an electronic display screen; a computer storage to store a set of survey question related to a particular product or a service. The device further contains of four input areas for the customer to provide the rating of the services or products. The method includes providing a customer with a ratings device that is capable of receiving feedback from a particular service provider by a personal card; percentage rating through electrical or mechanical buttons; voice input through a microphone and writing input through a text entry box and transmit the initial information to the management department of a service provider.

Abstract: A device and method to obtain customer feedback about a service provider comprises of a simple device having a front side; with a plurality of input buttons, an electronic display screen to display a survey question; a computer storage to store a set of survey question related to a particular product or a service. The device further contains of three input areas for the customer to provide the rating of the services or products. The method includes providing a customer with a ratings device that is capable of receiving feedback by percentage rating through electrical or mechanical buttons, voice input through a microphone and writing input through a text entry box and transmit the initial information to the management department of a service provider.