Patents by Inventor Zhou Kun

Zhou Kun has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Intelligent method to identify complexity of work artifacts
    Patent number: 11501225
    Abstract: An automated method for determining a complexity of a task. The method includes extracting data from the plurality of historical support tickets to generate training data. The method trains a complexity model to predict a complexity value of a task associated with a support ticket using the training data. The method predicts, using the complexity model, the complexity value of a new task associated with a new support ticket.
    Type: Grant
    Filed: January 7, 2021
    Date of Patent: November 15, 2022
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Yang Chen, Li Cao, Ya Ju Yan, Zhou Kun, Li Hong Qi, Xiao Juan Chen
  • INTELLIGENT METHOD TO IDENTIFY COMPLEXITY OF WORK ARTIFACTS
    Publication number: 20220215328
    Abstract: An automated method for determining a complexity of a task. The method includes extracting data from the plurality of historical support tickets to generate training data. The method trains a complexity model to predict a complexity value of a task associated with a support ticket using the training data. The method predicts, using the complexity model, the complexity value of a new task associated with a new support ticket.
    Type: Application
    Filed: January 7, 2021
    Publication date: July 7, 2022
    Inventors: Yang Chen, Li Cao, Ya Ju Yan, Zhou Kun, Li Hong Qi, Xiao Juan Chen
  • DISPLAYING MESSAGES BASED ON IMPORTANCE
    Publication number: 20200249809
    Abstract: Embodiments of the present invention include computer-implemented methods, computer systems, and computer program products for displaying messages based on categories. According to an embodiment, a computer-implemented method comprises: receiving, by a device operatively coupled to one or more processors, a request for displaying messages for a user based on categories; calculating, by the device, an importance score of each of the messages to the user; classifying, by the device, the messages into the categories based on calculated importance scores of the messages; and displaying, by the device, the messages for the user based on the categories.
    Type: Application
    Filed: February 5, 2019
    Publication date: August 6, 2020
    Inventors: Yin Xia, Dong Chen, Huai Ying Xia, Ya Ju Yan, Li Hong Qi, Zhou Kun