Abstract: A system, method and computer program product for managing cross-platform communications between families and friends with incarcerated loved ones securely, conveniently and affordably, and with full audit trail for accountability. The system includes a plurality of computers or portable devices used by each party including family and friends, their incarcerated inmate, a correctional facility, facility staff and/or inmates, and a facilitating Application Service provider (ASP) providing Software as a Service (SaaS). The ASP provides a dashboard to each party including a family/friends dashboard, an administrative dashboard that facilitates initial ASP processing, a scanning dashboard that facilitates remote screening, a correctional staff dashboard that facilitates pre-screening and delivery, and an inmate dashboard that facilitates receipt and reply.

Abstract: A system, method and computer program product for managing cross-platform communications between families and friends with incarcerated loved ones securely, conveniently and affordably, and with full audit trail for accountability. The system includes a plurality of computers or portable devices used by each party including family and friends, their incarcerated inmate, a correctional facility, facility staff and/or inmates, and a facilitating Application Service provider (ASP) providing Software as a Service (SaaS). The ASP provides a dashboard to each party including a family/friends dashboard, an administrative dashboard that facilitates initial ASP processing, a scanning dashboard that facilitates remote screening, a correctional staff dashboard that facilitates pre-screening and delivery, and an inmate dashboard that facilitates receipt and reply.