Patents by Inventor Zohar Tsfoni

Zohar Tsfoni has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for routing text based interactions
    Patent number: 8473624
    Abstract: Embodiments of the invention are directed to a system and method for routing interactions. A method may include receiving a message related to the interaction. Text included in the message may be analyzed. A destination may be selected for the message based on analysis of the text. The message may be routed to the selected destination.
    Type: Grant
    Filed: July 21, 2010
    Date of Patent: June 25, 2013
    Assignee: Nice Systems Ltd.
    Inventors: Beeri Mart, Moshe Wasserblat, Oren Lewkowicz, Hadas Liberman Ben-Ami, Omer Gazit, Zohar Tsfoni, Stas Margolis, Ronit Ephrat
  • METHOD AND SYSTEM FOR ROUTING TEXT BASED INTERACTIONS
    Publication number: 20120020473
    Abstract: Embodiments of the invention are directed to a system and method for routing interactions. A method may include receiving a message related to the interaction. Text included in the message may be analyzed. A destination may be selected for the message based on analysis of the text. The message may be routed to the selected destination.
    Type: Application
    Filed: July 21, 2010
    Publication date: January 26, 2012
    Inventors: Beeri Mart, Moshe Wasserblat, Oren Lewkowicz, Hadas Liberman Ben-Ami, Omer Gazit, Zohar Tsfoni, Stas Margolis, Ronit Ephrat