Abstract: The present invention affords a predefined class of authorized users of the PSTN (public switched telephone network) access to extended telephone services through public communication networks external to the PSTN, the latter networks including the web and Internet. Authorized users in the predefined class can receive the extended services at residences, offices, and locations remote from both residences and offices. Authorized users can activate respective extended services through the external networks, and can do so without having to communicate with telephone company representatives. Resource management intelligence of the PSTN is adapted to link to the external networks for communicating with and delivering extended telephone services to the authorized users. Extended telephone services include variations of presently standard telephone services such as call waiting, caller ID, call forwarding facsimile image transmittal, voice mail, etc.