Method and System for Presenting Targeted Advertisements
A method and system for presenting targeted advertisements to a subscriber includes extracting probabilistic information about subscriber activities from one or more source and processing the probabilistic information about subscriber activities to generate a subscriber characterization vector.
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This application is a Continuation of U.S. application Ser. No. 09/591,577, filed Jun. 9, 2000, and entitled Privacy Protected Advertising System, which claims the benefit of U.S. Provisional Application Nos. 60/183,409, filed Feb. 18, 2000, entitled Ad Matching Service; 60/190,341, filed Mar. 16, 2000, entitled Privacy Protected Filtering and Profiling System; and 60/196,375, filed Apr. 12, 2000, entitled Ad Matching Service. U.S. application Ser. No. 09/591,577 is a Continuation-in-part of U.S. application Ser. No. 09/204,888, filed Dec. 3, 1998, and entitled Subscriber Characterization System, now U.S. Pat. No. 7,150,030. The entire disclosures of all of the above applications are incorporated herein by reference.
This application is related to U.S. application Ser. No. 09/205,653, filed Dec. 3, 1998, now U.S. Pat. No. 6,457,010; Ser. No. 09/205,119, filed Dec. 3, 1998, now Abandoned; Ser. No. 09/268,519, filed Mar. 12, 1999, now U.S. Pat. No. 6,298,348; Ser. No. 09/268,526, filed Mar. 12, 1999, now U.S. Pat. No. 6,216,129; and Ser. No. 09/268,520, filed Mar. 12, 1999, now U.S. Pat. No. 6,324,519. All of the above applications are incorporated herein by reference in their entirety, but are not admitted to be prior art.
BACKGROUND OF THE INVENTIONAdvertising forms an important part of broadcast programming including broadcast video (television), radio and printed media. The revenues generated from advertisers subsidize and in some cases pay entirely for programming received by subscribers. For example, over the air broadcast programming (non-cable television) is provided entirely free to subscribers and is essentially paid for by the advertisements placed in the shows that are watched. Even in cable television systems and satellite-based systems, the revenues from advertisements subsidize the cost of the programming, and were it not for advertisements, the monthly subscription rates for cable television would be many times higher than at present. Radio similarly offers free programming based on payments for advertising. The low cost of newspapers and magazines is based on the subsidization of the cost of reporting, printing and distribution from the advertising revenues.
Techniques for inserting pre-recorded spot messages into broadcast transmission have been known. Generally, broadcast video sources (i.e., TV networks, special interest channels, etc.) schedule their air time with two types of information: “programming” for the purpose of informing or entertaining, and “avails” for the purpose of advertising. The avails may occupy roughly 20-25% of the total transmitting time, and are usually divided into smaller intervals of 15, 30, or 60 seconds.
In many prior art systems, the insertion of advertisements in avails is handled by a combination of cue-tone detectors, switching equipment and tape players that hold the advertising material. Upon receipt of the cue tones, an insertion controller automatically turns on a tape player containing the advertisement. Switching equipment then switches the system output from the video and audio signals received from the programming source to the output of the tape player. The tape player remains on for the duration of the advertising, after which the insertion controller causes the switching equipment to switch back to the video and audio channels of the programming source. When switched, these successive program and advertising segments usually feed to a radio-frequency (RF) modulator for delivery to the subscribers.
Many subscriber television systems, such as cable television are currently being converted to digital systems. These new digital systems compress the advertising data according to decompression standards, such as a Motion Picture Experts Group (MPEG) compression standard (currently MPEG-2 standard). The compressed data is then stored as a digital file on a large disk drive (or several drives). Upon receipt of the cue tone, the digital file is spooled (“played”) off of the drive.
The advertisement may be inserted into the digital MPEG stream using digital video splicing techniques that include the healing of the broken MPEG stream. Alternatively, the digital advertisement may be converted to analog and spliced with an analog signal. Yet another technique for ad insertion involves decompressing the digital MPEG stream and splicing the ad in with the program in an uncompressed format.
A prior art (present model) of providing advertisements along with actual programming is based on linked sponsorship. In the linked sponsorship model, the advertisements are inserted into the actual programming based on the contents of the programming, e.g., a baby stroller advertisement may be inserted into a parenting program.
Even with linked sponsorship, advertising, and in particular broadcast television advertising, is mostly ineffective. That is, a large percentage, if not the majority of advertisements, do not have a high probability of effecting a sale. In addition to this fact, many advertisements are not even seen/heard by the subscriber who may mute the sound, change channels, or simply leave the room during a commercial break.
The reasons for such ineffectiveness are due to the fact that the displayed advertisements are not targeted to the subscribers' needs, likes or preferences. Generally, the same advertisements are displayed to all the subscribers irrespective of the needs and preferences of the subscribers.
In the Internet world, efforts have been made to collect information about subscriber likes and preferences by different means, e.g., by the use of cookies. In cookies and other profiling means, the user viewing habits, purchase habits, or surfing habits are monitored, recorded and analyzed, and then, based on the analysis, suitable advertisements are selected. Even though cookies and other profiling means assist in targeting advertising, they have recently come under fire as these means are known to invade the privacy of the subscribers without their authorization.
Thus, a system and a method is desired for providing subscribers/consumers with advertisements which are more targeted/directed to their lifestyles, while ensuring that their demographic, purchase, and product preference data is maintained private.
SUMMARY OF THE INVENTIONThe present invention is directed at a system and a method for providing subscribers/consumers with advertisements that are more directed to their lifestyles, while ensuring that their demographic, purchase, and product preference data is maintained private. The present invention allows manufacturers and advertisers to use their advertising dollars more effectively across a multitude of media platforms including video and Internet domains, and eventually extending into the printed media.
The system is based on the premise that the subscribers may agree to have advertisements delivered to them on a more selective basis than the prior art “linked sponsorship” model in which advertisements are only linked to the contents of the programming. Subscribers/consumers who sign up for this service will receive discounts from the Internet access or video service provider. Advertisers may send profiles for their advertisements to a Secure Correlation Server™ (SCS) that allows the advertisement to be correlated to the subscriber profiles. No information regarding the subscriber is released, and subscribers who do not wish to participate in the service are not profiled.
A system in accordance with one embodiment of the present invention utilizes the principles of Quantum Advertising™ in which subscribers/consumers are described by consumer/subscriber characterization vectors that contain deterministic and probabilistic information regarding the consumer/subscriber, but do not contain privacy violating information such as, transaction records of purchases, video selections, or other raw data.
In accordance with the principles of one embodiment of the present invention, the subscriber profiles may be created by collecting information from a plurality of distributed databases. These distributed databases may be queried through the use of operators that in effect make measurements on certain “observables.” By controlling the types of observables, certain parameters may be measured (in a probabilistic or deterministic sense) while other parameters may remain unmeasurable in order to preserve privacy. The operators may include clustering operators as well as operators for correlating advertisement characterization vectors with consumer/subscriber characterizations.
In another embodiment of the present invention, a system permits the targeting of advertisements in the Internet and video platforms, e.g., Switched Digital Video (SDV) and cable-based systems. In a SDV platform, the present invention allows for resolution of the advertising at the level of the home and even at the level of the individual user/subscriber. The system of the present invention may also be utilized for the delivery of advertisements over cable networks by selecting advertisements at the head end or substituting advertisements in the set-top box.
The general principles of the present invention are not constrained to video networks and may be generally applied to a variety of media systems including printed media, radio broadcasting, and store coupons. The system provides the overall capability to match advertisements using consumer profiles that do not contain the raw transaction information, thus subscriber privacy is maintained.
These and other features and objects of the invention will be more fully understood from the following detailed description of the preferred embodiments that should be read in light of the accompanying drawings:
In describing a preferred embodiment of the invention illustrated in the drawings, specific terminology will be used for the sake of clarity. However, the invention is not intended to be limited to the specific terms so selected, and it is to be understood that each specific term includes all technical equivalents which operate in a similar manner to accomplish a similar purpose.
With reference to the drawings, in general, and
The principles of the present invention propose a method and system for targeting advertisements to only a selected group of subscribers without jeopardizing the privacy of the subscribers. As illustrated in
Thus, in accordance with the principles of the present invention, the overall subscribership may be divided into subgroups (smaller groups), and the advertisement may be displayed only to the subgroup that is most interested in the advertisement and is most likely to purchase the product.
By forming subgroups and targeting advertisements to one or more subgroups, the effectiveness of the advertisements may be greatly increased, and overall advertisement success rates may be increased. The increase in overall advertisement success rates represents more effective use of advertising dollars, and is a “welfare gain” in the sense that those dollars may be used for other goods and services.
The principles of the present invention may be applied to many different applications. In one embodiment, the present invention is utilized in a cable-based television (CTV) system.
Thus, the network operator 207 may directly receive from one or more local advertisers 209 local advertisements to replace a percentage of the national advertisements. The local advertisements may also be received from the national advertiser 205. The network operator 207 then delivers the advertisements and programming to subscribers/consumer 215 via an access network 211. The information may be delivered to a personal computer or a television or any other display means at the subscriber end. The access network 211 may be a cable-based system, a satellite-based television system, an Internet-based computer network, or a Switched Digital Video (SDV) platform using xDSL transmission technology. Such access systems are well known to those skilled in the art.
In traditional systems, e.g., in the exemplary system of
As illustrated in
The correlation server 305 forwards programming having targeted advertisements to a network operator 313. The programming having targeted advertisements may then be forwarded to a subscriber 317 via an access network 315. On the subscriber end, the information may be delivered to a personal computer or a television or any other display means.
The system of
It is to be noted that even though previously described embodiments are described with reference to video advertisements, the principles of the present invention are not based on a particular media. The principles of the present invention may be applied to diverse media such as printed media in which there are national (broadcast) advertisements as well as local advertisements, Internet advertisements, radio advertisements (in particular Internet radio broadcasting) and a variety of other forms of media advertisements.
In accordance with the principles of the present invention, different types of profiles may be created by the secure profiling system 307. These profiles may be subscriber profiles created from video selection data, consumer profiles created from retail purchases, and profiles created from the voluntary information provided by the consumer/subscriber. In a switched digital video system, these profiles may be based on individual viewing habits. In cable-based television systems, these profiles may be based on specific pay-per-view demands. In Internet-based computer networks, these profiles may be based upon Internet surfing habits.
As discussed above, one type of profile that can be generated is based on video selection data. The programming viewed by the subscriber, both entertainment and advertisement, can be studied and processed by a subscriber characterization system to determine program characteristics. This determination of the program characteristics is referred to as a program characteristics vector. The vector may be a truly one-dimensional vector, but can also be represented as an n dimensional matrix that can be decomposed into vectors.
The subscriber profile vector represents a profile of the subscriber (or the household of subscribers) and can be in the form of a demographic profile (average or session) or a program or product preference vector. The program and product preference vectors are considered to be part of a household interest profile that can be thought of as an n dimensional matrix representing probabilistic measurements of subscriber interests.
In the case that the subscriber profile vector is a demographic profile, the subscriber profile vector indicates a probabilistic measure of the age of the subscriber or average age of the viewers in the household, sex of the subscriber, income range of the subscriber or household, and other such demographic data. Such information comprises household demographic characteristics and is composed of both average and session values. Extracting a single set of values from the household demographic characteristics can correspond to a subscriber profile vector.
The household interest profile can contain both programming and product profiles, with programming profiles corresponding to probabilistic determinations of what programming the subscriber (household) is likely to be interested in, and product profiles corresponding to what products the subscriber (household) is likely to be interested in. These profiles contain both an average value and a session value, the average value being a time average of data, where the averaging period may be several days, weeks, months, or the time between resets of unit.
Since a viewing session is likely to be dominated by a particular viewer, the session values may, in some circumstances, correspond most closely to the subscriber values, while the average values may, in some circumstances, correspond most closely to the household values.
In generating a subscriber profile, the SCS 400 receives from a user 420 commands in the form of a volume control signal 424 or program selection data 422 which can be in the form of a channel change but may also be an address request which requests the delivery of programming from a network address. A record signal 426 indicates that the programming or the address of the programming is being recorded by the user. The record signal 426 can also be a printing command, a tape recording command, a bookmark command or any other command intended to store the program being viewed, or program address, for later use.
The material being viewed by the user 420 is referred to as source material 430. The source material 430, as defined herein, is the content that a subscriber selects and may consist of analog video, Motion Picture Expert Group (MPEG) digital video source material, other digital or analog material, Hypertext Markup Language (HTML) or other type of multimedia source material. The subscriber characterization system 400 can access the source material 430 received by the user 420 using a start signal 432 and a stop signal 434, which control the transfer of source related text 436 which can be analyzed as described herein.
In a preferred embodiment, the source related text 436 can be extracted from the source material 430 and stored in memory. The source related text 436, as defined herein, includes source related textual information including descriptive fields that are related to the source material 430, or text that is part of the source material 430 itself. The source related text 436 can be derived from a number of sources including but not limited to closed captioning information, Electronic Program Guide (EPG) material, and text information in the source itself (e.g. text in HTML files).
Electronic Program Guide (EPG) 440 contains information related to the source material 430 that is useful to the user 420. The EPG 440 is typically a navigational tool that contains source related information including but not limited to the programming category, program description, rating, actors, and duration. The structure and content of EPG data is described in detail in U.S. Pat. No. 5,596,373 assigned to Sony Corporation and Sony Electronics that is herein incorporated by reference. As shown in
In one embodiment of the present invention, EPG data is accessed and program information such as the category 444, the sub-category 446, and the program description 448 are stored in memory.
In another embodiment of the present invention, the source related text 436 is the closed captioning text embedded in the analog or digital video signal. Such closed captioning text can be stored in memory for processing to extract the program characteristic vectors 450.
One of the functions of the SCS 400 is to generate the program characteristics vectors 450 which are comprised of program characteristics data 452, as illustrated in
As illustrated in
The SCS 400 forms program demographic vectors 470 from program demographics 472, as illustrated in
Subscriber selection data 410 is obtained from the monitored activities of the user and in a preferred embodiment can be stored in a dedicated memory. In an alternate embodiment, the subscriber selection data 410 is stored in a storage disk. Information that is utilized to form the subscriber selection data 410 includes time 412, which corresponds to the time of an event, channel ID 414, program ID 416, volume level 418, channel change record 419, and program title 417. A detailed record of selection data is illustrated in
In a preferred embodiment, a household viewing habits 495 illustrated in
The program characteristics vector 450 is derived from the source related text 436 and/or from the EPG 440 by applying information retrieval techniques. The details of this process are discussed in accordance with
The program characteristics vector 450 is used in combination with a set of the heuristic rules 460 to define a set of the program demographic vectors 470 illustrated in
One output of the SCS 400 is a household profile including household demographic characteristics 490 and a household interest profile 480. The household demographic characteristics 490 resulting from the transfer of household demographic data 492, and the household interest profile 480, resulting from the transfer of household interests data 482. Both the household demographics characteristics 490 and the household interest profile 480 have a session value and an average value, as will be discussed herein.
The monitoring system depicted in
In an application of the system for television services, an input connector 520 accepts the video signal coming either from an antenna, cable television input, or other network. The video signal can be analog or Digital MPEG. Alternatively, the video source may be a video stream or other multimedia stream from a communications network including the Internet.
In the case of either analog or digital video, selected fields are defined to carry EPG data or closed captioning text. For analog video, the closed captioning text is embedded in the vertical blanking interval (VBI). As described in U.S. Pat. No. 5,579,005, assigned to Scientific-Atlanta, Inc., the EPG information can be carried in a dedicated channel or embedded in the VBI. For digital video, the closed captioning text is carried as video user bits in a user_data field. The EPG data is transmitted as ancillary data and is multiplexed at the transport layer with the audio and video data.
Referring to
The system control unit 500 also contains a Central Processing Unit (CPU) 503 for processing and supervising all of the operations of the system control unit 500, a Read Only Memory (ROM) 502 containing the software and fixed data, a Random Access Memory (RAM) 504 for storing data. CPU 503, RAM 504, ROM 502, and I/O controller 501 are attached to a master bus 506. A power supply in a form of battery can also be included in the system control unit 500 for backup in case of power outage.
An input/output (I/O) controller 501 interfaces the system control unit 500 with external devices. In a preferred embodiment, the I/O controller 501 interfaces to the remote receiver 505 and a selection button such as the channel change button on a remote control. In an alternate embodiment, it can accept input from a keyboard or a mouse.
The program selection data 422 is forwarded to a channel processor 510. The channel processor 510 tunes to a selected channel and the media stream is decomposed into its basic components: the video stream, the audio stream, and the data stream. The video stream is directed to a video processor module 530 where it is decoded and further processed for display to the TV screen. The audio stream is directed to an audio processor 540 for decoding and output to the speakers.
The data stream can be EPG data, closed captioning text, Extended Data Service (EDS) information, a combination of these, or an alternate type of data. In the case of EDS the call sign, program name and other useful data are provided. In a preferred embodiment, the data stream is stored in a reserved location of the RAM 504. In an alternate embodiment, a magnetic disk is used for data storage. The system control unit 500 writes also in a dedicated memory, which in a preferred embodiment is the RAM 504, the selected channel, the time 412 of selection, the volume level 418 and the program ID 416 and the program title 417. Upon receiving the program selection data 422, the new selected channel is directed to the channel processor 510 and the system control unit 500 writes to the dedicated memory the channel selection end time and the program title 417 at the time 412 of channel change. The system control unit 500 keeps track of the number of channel changes occurring during the viewing time via the channel change record 419. This data forms part of the subscriber selection data 410.
The volume control signal 424 is sent to the audio processor 540. In a preferred embodiment, the volume level 418 selected by the user 420 corresponds to the listening volume. In an alternate embodiment, the volume level 418 selected by the user 420 represents a volume level to another piece of equipment such as an audio system (home theatre system) or to the television itself. In such a case, the volume can be measured directly by a microphone or other audio sensing device that can monitor the volume at which the selected source material is being listened.
A program change occurring while watching a selected channel is also logged by the system control unit 500. Monitoring the content of the program at the time of the program change can be done by reading the content of the EDS. The EDS contains information such as program title, which is transmitted via the VBI. A change on the program title field is detected by the monitoring system and logged as an event. In an alternate embodiment, an EPG is present and program information can be extracted from the EPG. In a preferred embodiment, the programming data received from the EDS or EPG permits distinguishing between entertainment programming and advertisements.
The data stream presented to the system demultiplexer 606 consists of packets of data including video, audio and ancillary data. The system demultiplexer 606 identifies each packet from the stream ID and directs the stream to the corresponding processor. The video data is directed to the video processor module 530 and the audio data is directed to the audio processor 540. The ancillary data can contain closed captioning text, emergency messages, program guide, or other useful information.
Closed captioning text is considered to be ancillary data and is thus contained in the video stream. The system demultiplexer 606 accesses the user data field of the video stream to extract the closed captioning text. The program guide, if present, is carried on data stream identified by a specific transport program identifier.
In an alternate embodiment, analog video can be used. For analog programming, ancillary data such as closed captioning text or EDS data are carried in a vertical blanking interval.
A detailed record of the subscriber selection data 410 is illustrated in
A representative statistical record corresponding to the household viewing habits 495 is illustrated in
Referring to
Referring to
The values contained in the dot products 1014, 1016 and 1018, while not probabilistic in nature, can be expressed in probabilistic terms using a simple transformation in which the result represents a confidence level of assigning the corresponding content to that program. The transformed values add up to one. The dot products can be used to classify a program, or form a weighted sum of classifications that results in the program characteristics vectors 450. In the example given, if the source related text 436 was from an advertisement, the nth dot product 1018 would have a high value, indicating that the advertising category was the most appropriate category, and assigning a high probability value to that category. If the dot products corresponding to the other categories were significantly higher than zero, those categories would be assigned a value, with the result being the program characteristics vectors 450 as shown in
For the sub-categories, probabilities obtained from the content pertaining to the same sub-category 446 are summed to form the probability for the new program being in that sub-category 446. At the sub-category level, the same method is applied to compute the probability of a program being from the given category 444. The three levels of the program classification system; the category 444, the sub-category 446 and the content, are used by the program characterization process 1000 to form the program characteristics vectors 450 which are depicted in
The program characteristics vectors 450 in general are represented in
In the case that these characteristics are not specified, a statistical set of vectors is generated from the process described in accordance with
The program target analysis process 1300 can be realized using software programmed in a variety of languages which processes mathematically the heuristic rules 460 to derive the program demographic vectors 470. The table representation of the heuristic rules 460 illustrated in
Expressing the probability that a program is destined to a specific demographic group can be determined by applying Bayes rule. This probability is the sum of the conditional probabilities that the demographic group likes the program, conditional to the category 444 weighted by the probability that the program is from that category 444. In a preferred embodiment, the program target analysis can calculate the program demographic vectors by application of logical heuristic rules, as illustrated in
Conditional probabilities can be applied by simple mathematical operations multiplying program context vectors by matrices of conditional probabilities. By performing this process over all the demographic groups, the program target analysis process 1300 can measure how likely a program is to be of interest to each demographic group. Those probabilities values form the program demographic vector 470 represented in
As an example, the heuristic rules expressed as conditional probabilities shown in
In a preferred embodiment, the session characterization process 1500 forms a weighted average of the program characteristics vectors 450 in which the time duration the program is watched is normalized to the session time (typically defined as the time from which the unit was turned on to the present). The program characteristics vectors 450 are multiplied by the normalized time duration (which is less than one unless only one program has been viewed) and summed with the previous value. Time duration data, along with other subscriber viewing information, is available from the subscriber selection data 410. The resulting weighted average of program characteristics vectors forms the household session interest profile 1520, with each program contributing to the household session interest profile 1520 according to how long it was watched. The household session interest profile 1520 is normalized to produce probabilistic values of the household programming interests during that session.
In an alternate embodiment, the heuristic rules 460 are applied to both the subscriber selection data 410 and the program characteristics vectors 450 to generate the household session demographic data 1510 and the household session interest profile 1520. In this embodiment, weighted averages of the program characteristics vectors 450 are formed based on the subscriber selection data 410, and the heuristic rules 460 are applied. In the case of logical heuristic rules as shown in
Volume control measurements which form part of the subscriber selection data 410 can also be applied in the session characterization process 1500 to form a household session interest profile 1520. This can be accomplished by using normalized volume measurements in a weighted average manner similar to how time duration is used. Thus, muting a show results in a zero value for volume, and the program characteristics vector 450 for this show will not be averaged into the household session interest profile 1520.
The household viewing habits 495 is also used by the system to detect out-of-habits events. For example, if a household with a zero value for the minutes watched column 902 at late night presents a session value at that time via the household session demographic data 1510, this session will be characterized as an out-of-habits event and the system can exclude such data from the average if it is highly probable that the demographics for that session are greatly different than the average demographics for the household. Nevertheless, the results of the application of the household demographic characterization process 1600 to the household session demographic data 1510 can result in valuable session demographic data, even if such data is not added to the average demographic characterization of the household.
The product types row 1907 gives an indication as to what type of advertisement the household would be interested in watching, thus indicating what types of products could potentially be advertised with a high probability of the advertisement being watched in its entirety. The programming types row 1909 suggests what kind of programming the household is likely to be interested in watching. The household interests column 1901 specifies the types of programming and products that are statistically characterized for that household.
As an example of the industrial applicability of the invention, a household will perform its normal viewing routine without being requested to answer specific questions regarding likes and dislikes. Children may watch television in the morning in the household, and may change channels during commercials, or not at all. The television may remain off during the working day, while the children are at school and day care, and be turned on again in the evening, at which time the parents may “surf” channels, mute the television during commercials, and ultimately watch one or two hours of broadcast programming. The present invention provides the ability to characterize the household, and may make the determination that there are children and adults in the household, with program and product interests indicated in the household interest profile 480 corresponding to a family of that composition. A household with two retired adults will have a completely different characterization that will be indicated in the household interest profile 480.
As discussed above, an additional method of profiling includes profiling based on consumer purchases.
Advertisements and information displayed on consumer PC 2004 or television 2008 can be received over an Internet 2050, or can be received over the combination of the Internet 2050 with another telecommunications access system. The telecommunications access system can include but is not limited to cable TV delivery systems, switched digital video access systems operating over telephone wires, microwave telecommunications systems, or any other medium which provides connectivity between the consumer 2000 and a content server 2062 and ad server 2046.
A content/opportunity provider 2060 maintains the content server 2062 which can transmit content including broadcast programming across a network such as the Internet 2050. Other methods of data transport can be used including private data networks and can connect the content sever 2060 through an access system to a device owned by consumer 2000.
Content/opportunity provider 2060 is termed such since if consumer 2000 is receiving a transmission from content server 2062, the content/opportunity provider can insert an advertisement. For video programming, content/opportunity provider is typically the cable network operator or the source of entertainment material, and the opportunity is the ability to transmit an advertisement during a commercial break.
The majority of content that is being transmitted today is done so in broadcast form, such as broadcast television programming (broadcast over the air and via cable TV networks), broadcast radio, and newspapers. Although the interconnectivity provided by the Internet will allow consumer specific programming to be transmitted, there will still be a large amount of broadcast material that can be sponsored in part by advertising. The ability to insert an advertisement in a broadcast stream (video, audio, or mailed) is an opportunity for advertiser 2044. Content can also be broadcast over the Internet and combined with existing video services, in which case opportunities for the insertion of advertisements will be present.
Although
In a preferred embodiment of the present invention, a pricing policy can be defined. The content/opportunity provider 2060 can charge advertiser 2044 for access to consumer 2000 during an opportunity. In a preferred embodiment the price charged for access to consumer 2000 by content/opportunity provider varies as a function of the applicability of the advertisement to consumer 2000. In an alternate embodiment consumer 2000 retains control of access to the profile and charges for viewing an advertisement.
The content provider can also be a mailing company or printer that is preparing printed information for consumer 2000. As an example, content server 2062 can be connected to a printer 2064 that creates a mailed ad 2082 for consumer 2000. Alternatively, printer 2064 can produce advertisements for insertion into newspapers that are delivered to consumer 2000. Other printed material can be generated by printer 2062 and delivered to consumer 2000 in a variety of ways.
Advertiser 2044 maintains an ad server 2046 that contains a variety of advertisements in the form of still video that can be printed, video advertisements, audio advertisements, or combinations thereof.
Profiler 2040 maintains a consumer profile server 2030 that contains the characterization of consumer 2000. The consumer profiling system is operated by profiler 2040, who can use consumer profile server 2030 or another computing device connected to consumer profile server 2030 to profile consumer 2000.
Data to perform the consumer profiling is received from a point of purchase 2010. Point of purchase 2010 can be a grocery store, department store, other retail outlet, or can be a web site or other location where a purchase request is received and processed. In a preferred embodiment, data from the point of purchase is transferred over a public or private network 2020, such as a local area network within a store or a wide area network that connects a number of department or grocery stores. In an alternate embodiment the data from point of purchase 2010 is transmitted over the Internet 2050 to profiler 2040.
Profiler 2040 may be a retailer who collects data from its stores, but can also be a third party who contracts with consumer 2000 and the retailer to receive point of purchase data and profile consumer 2000. Consumer 2000 may agree to such an arrangement based on the increased convenience offered by targeted ads, or through a compensation arrangement in which they are paid on a periodic basis for revealing their specific purchase records.
When the consumer 2000 is also the profiler 2040, as shown in
In a preferred embodiment the demographic characterization vector includes interest categories. The interest categories may be organized according to broad areas such as music, travel, and restaurants. Examples of music interest categories include country music, rock, classical, and folk. Examples of travel categories include “travels to another state more than twice a year,” and travels by plane more than twice a year.”
As with probabilistic demographic characterization vectors, the deterministic demographic characterization vector can include interest categories. In a preferred embodiment, consumer 2000 answers specific questions in a survey generated by profiler 2040 and administered over the phone, in written form, or via the Internet 2050 and consumer PC 2004. The survey questions correspond either directly to the elements in the probabilistic demographic characterization vector, or can be processed to obtain the deterministic results for storage in the demographic characterization vector.
Depending on the data structure used to store the information contained in the vector, any of the previously mentioned vectors may be in the form of a table, record, linked tables in a relational database, series of records, or a software object.
A consumer ID 2312 (described later with respect to
The vectors described and represented in
In the event that advertiser 2044 wants to reach only the purchasers of Kellogg's CORN FLAKES, that category would be set at a high value, and in the example shown would be set to 1. As shown in
Because advertisements can be targeted based on a set of demographic and product preference considerations which may not be representative of any particular group of present consumers of the product, the ad characterization vector can be set to identify a number of demographic groups which would normally be considered to be uncorrelated. Because the ad characterization vector can have target profiles which are not representative of actual consumers of the product, the ad characterization vector can be considered to have discretionary elements. When used herein the term discretionary refers to a selection of target market characteristics which need not be representative of an actual existing market or single purchasing segment.
In a preferred embodiment the consumer characterization vectors shown in
In an alternate embodiment a group of demographic or product characteristics forms an individual vector. As an example, age categories can be considered a vector, with each component of the vector representing the probability that the consumer is in that age group. In this embodiment each vector can be considered to be a basis vector for the description of the consumer or the target ad. The consumer or ad characterization is comprised of a finite set of vectors in a vector space that describes the consumer or advertisement.
Referring to
In an alternate embodiment the entities represented in
Consumer profiling system 2300 receives purchase information from a point of purchase, as represented by point of purchase records 2310. The information contained within the point of purchase records 2310 includes the consumer ID 2312, a product ID 2314 of the purchased product, the quantity 2316 purchased and the price 2318 of the product. In a preferred embodiment, the date and time of purchase 2320 are transmitted by point of purchase records 2310 to consumer profiling system 2300.
The consumer profiling system 2300 can access the consumer profile 2360 to update the profiles contained in it. Consumer profiling system 2300 retrieves a consumer characterization vector 2362 and a product preference vector 2364. Subsequent to retrieval one or more data processing algorithms are applied to update the vectors. An algorithm for updating is illustrated in the flowchart in
Consumer profiling system 2300 can determine probabilistic consumer demographic characteristics based on product purchases by applying heuristic rules 2319. Consumer profiling system 2300 provides a product ID 2314 to heuristic rules records 2330 and receives heuristic rules associated with that product. Examples of heuristic rules are illustrated in
In a preferred embodiment of the present invention, consumer profiling system 2300 can determine the applicability of an advertisement to the consumer 2000. For determination of the applicability of an advertisement, a correlation request 2346 is received by consumer profiling system 2300 from advertisements records 2340, along with consumer ID 2312. Advertisements records 2340 also provides advertisement characteristics including an ad demographic vector 2348, an ad product category 2352 and an ad product preference vector 2354.
Application of a correlation process, as will be described in accordance with
Pricing policy 2370 is accessed by consumer profiling system 2300 to obtain ad price 2372. Pricing policy 2370 takes into consideration results of the correlation provided by the consumer profiling system 2300. An example of pricing schemes will be discussed in detail later with respect to
As illustrated in the pseudocode in
The updating process as illustrated by the pseudocode in
In the preferred embodiment the product category total purchase is determined from a record containing the number of times that consumer 2000 has purchased a product identified by a particular product ID.
In an alternate embodiment other types of weighting factors, running averages and statistical filtering techniques can be used to use the purchase data to update the demographic characterization vector. The system can also be reset to clear previous demographic characterization vectors and product preference vectors.
The new demographic characterization vector 2366 is obtained as the weighted sum of the product demographics vector and the demographic characterization vector 2362. The same procedure is performed to obtain the new product preference vector 2368. Before storing those new vectors, a normalization is performed on the said new vectors. When used herein the term product characterization information refers product demographics vectors, product purchase vectors or heuristic rules, all of which can be used in the updating process. The product purchase vector refers to the vector that represents the purchase of an item represented by a product ID. As an example, a product purchase vector for the purchase of Kellogg's CORN FLAKES in a 32 oz. size has a product purchase vector with a unity value for Kellogg's CORN FLAKES and in the 32 oz. size. In the updating process the weighted sum of the purchase as represented by the product purchase vector is added to the product preference vector to update the product preference vector, increasing the estimated probability that the consumer will purchase Kellogg's CORN FLAKES in the 32 oz. size.
In
In a preferred embodiment the correlation process involves computing the dot product between vectors. The resulting scalar is the correlation between the two vectors.
In an alternate embodiment, as illustrated in
In this embodiment the degree of orthogonality of the basis vectors will determine the uniqueness of the answer. The projections on the basis vectors form a set of data that represent the corresponding values for the parameter measured in the basis vector. As an example, if household income is one basis vector, the projection of the ad characterization vector on the household income basis vector will return a result indicative of the target household income for that advertisement.
Because basis vectors cannot be readily created from some product preference categories (e.g. cereal preferences) an alternate representation to that illustrated in
The individual measurements of correlation as represented by the correlation vector can be utilized in determining the applicability of the advertisement to the subscriber, or a sum of correlations can be generated to represent the overall applicability of the advertisement.
In a preferred embodiment individual measurements of the correlations, or projections of the ad characteristics vector on the consumer basis vectors, are not made available to protect consumer privacy, and only the absolute sum is reported. In geometric terms this can be interpreted as disclosure of the sum of the lengths of the projections rather than the actual projections themselves.
In an alternate embodiment the demographic and product preference parameters are grouped to form sets of paired scores in which elements in the consumer characterization vector are paired with corresponding elements of the ad characteristics vector. A correlation coefficient such as the Pearson product-moment correlation can be calculated. Other methods for correlation can be employed and are well known to those skilled in the art.
When the consumer characterization vector and the ad characterization vector are not in a standardized format, a transformation can be performed to standardize the order of the demographic and product preferences, or the data can be decomposed into sets of basis vectors which indicate particular attributes such as age, income or family size.
In
Referring to
The end test step 2650 can loop back to the read purchase ID info 2620 if all the purchased products are not yet processed for updating, or continue to the branch for updating the product preference vector 2364. In this branch, the purchased product is identified at read purchase ID info step 2620. An algorithm, such as that illustrated in
As an example of the industrial applicability of the invention, a consumer 2000 can purchase items in a grocery store that also acts as a profiler 2040 using a consumer profiling system 2300. The purchase record is used by the profiler to update the probabilistic representation of customer 2000, both in terms of their demographics as well as their product preferences. For each item purchased by consumer 2000, product characterization information in the form of a product demographics vector and a product purchase vector is used to update the demographic characterization vector and the product preference vector for consumer 2000.
A content/opportunity provider 2060 may subsequently determine that there is an opportunity to present an advertisement to consumer 2000. Content/opportunity provider 2060 can announce this opportunity to advertiser 2044 by transmitting the details regarding the opportunity and the consumer ID 2312. Advertiser 2044 can then query profiler 2040 by transmitting consumer ID 2312 along with advertisement specific information including the correlation request 2346 and ad demographics vector 2348. The consumer profiling system 2300 performs a correlation and determines the extent to which the ad target market is correlated with the estimated demographics and product preferences of consumer 2000. Based on this determination advertiser 2044 can decide whether to purchase the opportunity or not.
The principles of the present invention also provide novel ways of collecting subscriber information, e.g., subscribers have options to control the flow of information. In one implementation, the subscribers decide whether they want to be enrolled in the profiling, i.e., whether they want their viewing habits and other information to be collected.
In this implementation, the data is collected with the explicit permission of the consumer/subscriber, who enrolls in the service and agrees to be profiled, similar to an “opt-in” feature. In the “opt-in” feature, the subscriber/consumer is specifically inquired whether he or she wants to be profiled. In exchange for opt-in, the subscribers may receive economic benefit from the service through discounts on cable service, discounts through retail outlets, rebates from specific manufacturers, and other incentive plans.
In the case of video services, the subscribers may be presented with a series of enrollment screens that confirm the subscribers' opt-in and ask the subscriber for specific demographic information that may be used to create one or more subscriber profiles.
In performing the enrollment process, it is possible to obtain specific demographic information including household income, size, and age distribution. Although this information is not necessary for profiling, obtaining it from the subscriber allows deterministic information to be used in conjunction with the probabilistic information.
Other opt-in methods may be used for the different media. In an Internet environment, a free browser add-on/plug-in may be used that performs profiling through one or more secured techniques that remove cookies, alters/hides surf streams. In this case, the subscriber will have an option to enroll in a secure system that permits profiling in a controlled and secure manner along with providing economic incentives for participation in the profiling process. Upon enrolling in the service, a profiling module may be downloaded or activated that may perform the profiling through the browser.
The principles of the present invention also support the construction of distributed databases, each of which contain a portion of information that is utilized to create a subscriber/consumer profile. The distributed databases are constructed such that no privacy violating information is contained in one database, and the operators utilized to extract information from each database preserve privacy and do not measure the parameters that should not be observed.
In the actual formation of subscriber profiles, the system may extract information from a plurality of databases and aggregate portions of the information to create a subscriber profile. In the aggregation of data, the emerging standards, such as XML, may be used for the transport of the data and the standardized profiles may be utilized to ensure that the secured server may effectively combine the elements of the distributed profiling databases to create a composite consumer/subscriber characterization vector characterizing subscriber profiles.
As illustrated in
In the present invention, Quantum Advertising™ is proposed wherein a probabilistic representation of an individual's interests, in particular, products and services, is utilized and specific private information about the individual is kept private. In this way, it is possible for advertisers to effectively target information to consumers without violating their privacy. The basis for what is termed Quantum Advertising™ is derived from quantum mechanics, and in particular rests on the concept that an individual's information may be treated in a similar fashion to electrons and other subatomic particles. In quantum mechanics, it is possible to have a probabilistic representation of a particle, but impossible to have a deterministic representation in which the precise position of the particle is known.
In the present invention, the probabilistic descriptions of subscribers along with a restricted set of operators are developed. The restricted set of operators allows certain measurements to be made, but prohibits privacy invading determinations. As an example, an operator may be created and utilized that may indicate a probability that an individual will potentially purchase a new health care product, such as a shampoo or a toothpaste, but proper construction of the database and operators would prohibit determination of the individual's exact income in order to see if they are a potential purchaser of that product.
Another example would be the development of a target group for a new drug, such as an HIV related product. The proper construction of the databases and operators may allow for the formation of a group of individuals likely to be receptive to the product, but would not allow identification of individuals in the group, and the database would not contain health related information such as HIV status.
Thus, the principles of the present invention utilize one or more operators that allow the measurement of certain parameters (non-deterministic parameters), but prohibit the measurement of other parameters. In accordance with the principles of the present invention, the description of an individual/household may be contained in a vector which is described as the ket vector, using the notation |A> where A represents the vector describing an aspect of the individual/household.
The ket vector |A> can be described as the sum of components such that
where αnρn represents weighted demographic factors that may be deterministic or probabilistic.
The other components of the ket vector |A> include:
- bnσn, which represents weighted socio-economic factors;
- cnτn, which represents weighted housing factors;
- dnυn, which represents weighted purchase factors; and
- enωn, which represents weighted consumption factors.
The elements of the ket vector |A> may be stored on distributed databases, and the components within the groups above can be mixed and stored in various locations. In addition, |A> may not comprise all of the components listed above, but may instead utilize only a subset of that information.
Consistent with the concepts of wave functions in quantum mechanics, for each ket vector there is a corresponding bra vector of the format <A|. In order to insure that the probabilities are normalized, the identity <A|A>=1 is insured. Although the ket and bra vectors are expected to be real entities, there is the possibility of storing additional information in a complex ket vector, in which case the corresponding bra vector will be <A*|, and the normalization criteria is <A*|A>=1.
Having created the basic descriptions of the households/individuals in the form of a distributed or centralized database, a series of linear operations may be performed on the database in order to obtain results that provide targeting information. The linear operations may be performed using one or more operators, which when applied to the database, yield a measurable result. It is important to note that by proper construction of the operators, it is possible to prevent inappropriate (privacy violating) measurements from being made.
The generalized method for obtaining information from the database is thus:
targeting information=<A|ƒ|A>
where ƒ is a single operation or series of operations that result in a measurable quantity (observable). Through the application of these operators it is possible to query the database in a controlled manner and obtain information about a target group, or to determine if an advertisement is applicable to an individual/household (subscriber).
For determination of the applicability of an advertisement to an individual/household, the advertiser can supply an ad characterization vector along with the ID of an individual/household, with the applicability of the advertisement being determined as:
ad applicability=<A|AC {ID} |A>
where AC {ID} is the ad characterization vector that contains an ID that may be at the individual, anonymous, or group level. Examples of the possible IDs are as follows:
Individual Level:
-
- social security #
- address
- credit card/courtesy card #
- phone #
Anonymous (e.g. through the use of anonymous transaction profiling):
-
- transaction ID (video transaction records)
- transaction ID (purchase transaction records)
- transaction ID (surfing transaction records)
Group:
-
- zip code
- area code/central office code
- domain name
- employer
The use of individual/household IDs allows determination of the applicability of an advertisement for a particular household or individual. Anonymous transaction IDs may be used when no information regarding the identity of the subscriber is being provided, but when transaction profiles have been developed based on the use of anonymous transaction profiling. Group IDs may be utilized to determine applicability of an advertisement to a particular group, with the basis for the grouping being geographic, demographic, socio-economic, or through another grouping mechanism.
The operators may result in a simple correlation operation in which the operator contains an advertisement characterization vector which is correlated against elements in the database, or may be a series of operations which result in the determination of the applicability of an advertisement, or determination of the product preferences of a group or an individual.
The ad characterization vector contains a description of the expected characteristics of the target market. The ad characterization vector may be obtained from the advertiser, a media buyer, or individual cognizant of the market to which the advertisement is directed.
Other operators can be constructed so that functions other than correlations can be performed. As an example, grouping or clustering can be performed on the database by performing a series of operations that identifies consumers with similar characteristics. In addition to grouping or clustering, operators can be constructed to identify a set of subscribers who are candidates for a product based on specific selection criteria. As an example, it is possible to construct an operator which returns a list of subscribers likely to be interested in a product, with the level of interest being determined from probabilistic elements such as age, income, previous purchase profiles, Internet profiles, or video selection profiles.
Proper construction of the database (and in particular construction of the ket vectors and ket vector subcomponents) and the operators ensures that privacy is maintained and prevents direct reading of the data and inappropriate queries. Furthermore, the actual transaction records (e.g. purchases, web surf streams, or channels viewed) are never stored, and no privacy violating information (e.g. medical conditions) are stored in the database.
The principles of the present invention propose advantages both for subscribers and advertisers. A proposed service in accordance with the principles of the present invention will be free to the subscriber and includes incentives such as discounts on Internet/video service. Furthermore, the advertisers may pay a premium for advertisements placed using the system. This premium is amongst the content provider, the Internet/video service provider, and the provider of ad matching.
As an example, if an advertising opportunity during a network sports event costs $0.10 per viewer, the charge for the matched advertisement (ad) might be $0.14 per viewer. The additional $0.04 is divided amongst the content provider (in this case the network), the Internet/video service provider, and the provider of ad matching. Because the ad is not displayed to the entire set of viewers, but rather to the subset of viewers that will find the ad acceptable, the total cost to the advertiser is likely to be less than, or at most the same as without the matching. The ad matching increases the effectiveness of the advertising and thus makes better use of advertising dollars.
The service may be applied to cable networks, both for Internet based services as well as video services. For Internet based services over cable networks, the targeting may be at the level of the individual home. For video services, the targeting is presently at the level of the node, since cable networks do not have the individual home resolution that switched digital video networks have. Ad substitution technology at the set-top level may increase the resolution of cable advertising, while SDV networks are inherently capable of resolution at the individual home level.
In one embodiment, the present invention may be deployed as an Ad Management System (AMS) in a video environment. The AMS includes a Secure Correlation Server™ (SCS) configured to deliver targeted advertisements over video systems including Switched Digital Video (SDV) platforms, cable platforms, satellite platforms, and streaming video (Internet) delivery platforms. The system allows for advertisers to deliver ad characterization vectors to the Secure Correlation Server™ (SCS). The ad characterization vectors assist in determining the applicability of the advertisements to a particular subscriber or group of subscribers (e.g., node). The AMS performs the functions of prioritizing, selling, scheduling, and billing of video advertisements.
In another embodiment, the present invention may be deployed as a browser add-on/plug-in for the Internet environment. In this embodiment, the profiling is not completely blocked, but the subscriber is allowed to switch to a secured mode wherein the subscriber is profiled via a secure system. In return, subscribers receive economic benefit for their participation.
In another embodiment, the present invention is a profiling product that operates at the point-of-purchase (retail outlet, mail order, or other retail purchasing system) and produces profiles based on the purchases of the subscriber. The specific purchases of the consumer are not stored, and the profiles are only utilized by authorized members.
In another embodiment, the principles of the present invention are deployed as a secured credit card that may be utilized to monitor purchase transactions of the subscribers and to ensure consumers that their purchase information will not be aggregated, but to allow them to gain the benefits of secure profiling. By the use of a secured credit card, consumers may allow profiling based on their purchase records. This embodiment ensures that the raw transaction data (detailed purchase records) is not stored.
By using a credit card that is part of the targeted advertising business, it is possible to track the purchases made by that consumer. Although it is preferable to discard the specific transaction data after profiling, use of a credit card associated with the targeted advertising process allows for tracking of purchase activity by consumers who “opt-in”. The credit card may also be subsidized by the advertising dollars, thus creating a low interest rate credit card, which would be an incentive to “opt-in”.
In this embodiment, advertisers may also be able to correlate their advertisements against consumer information and target advertisements to the subscribers, however, the advertisers are not provided access to the profiles themselves. The revenues generated by the credit card issuer/profiler may be used to subsidize the credit card in the form of decreased interest rates and/or discounts or rebates for use of the card. Another feature of the secured credit card is the ability to determine if a displayed advertisement resulted in the purchase of an item. As an example, if a targeted advertisement is displayed to a consumer via the present system and the item is subsequently purchased using the secured credit card, the advertisement may be marked as effective. On a statistical basis, the effectiveness of an advertising campaign may be readily measured when the subscribers receive advertisements through the secured system and make their purchase using the secured credit card of the present invention.
In one implementation, the present invention may be based on the use of a secure correlation server (SCS) connected directly to an access platform, e.g., a Broadband Digital Terminal (BDT). In this implementation, the secure correlation server is capable of receiving video profiles (formed from channel changes and dwell times) from the BDT as well as receiving consumer purchase records from participating retail outlets and/or online stores. The SCS may also utilize the data from external databases.
In this implementation, the profiling is performed based on consent, e.g., the profiles of subscribers/consumers who opt-in for the service agree to have their demographic and preference profiles stored on the SCS.
Advertisers wishing to send advertisements to a subscriber during an ad opportunity (Web page ad location or video advertising spot) transmit an ad characterization vector to the SCS. The ad characterization vector may be created by the advertiser by simply filling out a Web page containing questions (with pull down answers) that describe the target market by demographic information or by preference information.
Upon receiving the ad characterization vector the SCS correlates the ad characterization vector with the subscriber/consumer characterization vector. Based on the results of this correlation, the SCS may determine whether the ad should be delivered to the subscriber, or if an alternate ad should be presented.
A privacy firewall may be maintained between the BDT and the SCS to ensure that subscriber/consumer characterization vectors may not be read or constructed by unauthorized parties. Because no raw data (consumer purchase or viewing records) are stored on the SCS, there is no possibility of unauthorized access of private information. This system allows subscribers/consumers the ability to receive more desirable advertisements while simultaneously receiving discounts for Internet/video services and at retail/online outlets. Advertisers receive the benefit of more effective advertisements, and thus spend advertising dollars more efficiently. This increase in efficiency results in increased revenue stream. Advertisers pay a premium for targeted advertisements, as opposed to traditional linked sponsorship advertisements in which a flat rate is paid for access to an audience whose characteristics are only generally known.
Although this invention has been illustrated by reference to specific embodiments, it will be apparent to those skilled in the art that various changes and modifications may be made, which clearly fall within the scope of the invention. The invention is intended to be protected broadly within the spirit and scope of the appended claims.
Claims
1. A method for presenting targeted advertisements to a subscriber, the method comprising: extracting probabilistic information about subscriber activities from one or more sources; and
- processing the probabilistic information about subscriber activities to generate a subscriber characterization vector.
2. The method of claim 1, wherein the probabilistic information contains deterministic information about the subscriber.
3. The method of claim 2, wherein the probabilistic information contains non-deterministic information about the subscriber.
4. The method of claim 3, wherein said processing includes combining the deterministic information and the non-deterministic information to create the subscriber characterization vector.
5. The method of claim 1, wherein the probabilistic information is collected from one or more distributed databases.
Type: Application
Filed: May 17, 2011
Publication Date: Sep 15, 2011
Applicant:
Inventors: Charles A. Eldering (Doylestown, PA), Gregory C. Flickinger (Furlong, PA)
Application Number: 13/109,734
International Classification: G06Q 30/00 (20060101);