FOOD TRACING AND TRACKING SYSTEM AND METHOD
A food tracing and tracking system, method, and computer-program product are provided. The present invention allows companies that operate within these supply-chains, to exchange information bi-directionally throughout the entire supply-chain while maintaining data integrity and appropriate levels of security at all times and in real-time. The present invention enables a continuous linkage across the supply-chain-entities and changing of supply-chain entities in near real-time and ensures data integrity and data security, performs language translation, maintains a continuous history over time without the need for data conversion, and provides each entity within the supply chain the option of publishing their identity and data to the other supply chain entities. New fields can be added as needed for processes and materials. The present invention supports distributed data hosted on various machines by various organizations over a public or private data network.
This application is a continuation of U.S. patent application Ser. No. 10/421,630 filed on Apr. 22, 2003 which claims priority from Provisional Application Ser. Nos. 60/375,202 and 60/375,192 both of which were filed Apr. 22, 2002 Each of the foregoing applications are hereby incorporated by reference.
FIELD OF THE INVENTIONThis invention relates generally to supply chain tracing and tracking and, more specifically, to food tracing and tracking.
BACKGROUND OF THE INVENTIONThe food industry has a relatively low technology penetration and companies vary widely in their ability to provide information to their partners in any given supply-chain. This inability to provide information is compounded by the complex nature of the supply-chains themselves. The supply chains consist of a complex maze of sequence and parallelisms that can be arbitrarily mixed and changed with time as shown in the
Many companies (supply-stage legal entities) or a combination of supply-chain legal entities) require a complex structure that enables maintenance of the manufacturing processes across various departments, divisions or even different companies. Further, when companies are being asked to perform a trace of a product they fail to be able to provide answers to questions such as: what is in the container on the ship; how many pallets are inside the container; how many boxes are inside the pallets; how many cans are inside the box; what is inside the can; where did the content come from; how was it grown; what fertilizer was used; what pesticides were used; when was the seed sown; what type of seed was used; was the farm next to a power plant; did the farm have toilets; what manufacturing processes were used, etc.
Existing business enterprise software and logistics software vendors such as; SAP, Oracle, 12, People-Soft and Manugistics fail to be able to accommodate the fact that the food supply-chain will be in a constant state of flux. The supply-chain entities continually aim to optimize their resources, reduce their costs, and increase their efficiencies while still meeting all regulatory and commercial constraints. In practice, this means that the supply-chain entities constantly change their suppliers, their supply-chain processes and stages.
Because the supply-chain is an environment of constant flux, the existing systems cannot change during run-time without affecting the database structure and application code. This means that no application easily adaptable for defining a new process or changing on existing process at the same time. In other words, the present systems create new databases when the primary application structure is altered. In addition, the present systems fail to consider the time taken for a product to travel the supply chain (e.g., farm to table).
As shown in
Because the supply-chain is an environment of constant flux, there exists a need to have a structure capable of being changed during run-time itself without affecting the database structure and application code. There is a need to be able to define a new process or change an existing process at the same time. In other words, the system does not create new databases when the primary application structure is altered. Also, there exists a need to take into account the time taken for a product to travel the supply chain from farm to table.
SUMMARY OF THE INVENTIONThe present invention allows small, medium and large-size companies that operate within these supply-chains, to exchange information in near real-time and bi-directionally throughout the entire supply-chain while maintaining data integrity and appropriate levels of security at all times. The present invention performs this by providing a batch-oriented process having any number of stages connected in any mix of parallel or serial order, nested to any depth. The present invention can be implemented in any industry that requires business process set-up and changes, e.g., food, pharmaceuticals, precious stones, electronic components, etc.
Also, the present invention supports continuous processes that can be approximated by a batch process.
The present invention enables a continuous linkage across the supply-chain entities while allowing the configuration or reconfiguration of the supply-chain entities to be changed, as and when required, in real or near real-time. The present invention accomplishes the foregoing while being capable of optionally providing the following additional features: ensuring data integrity and data security, maintaining a continuous history over time without the need for data conversion, and providing each entity within the supply chain the option of publishing their identity and data to the other supply chain entities. New fields can be added as needed for processes and materials. The present invention supports distributed data hosted on various machines by various organizations over a public or private data network.
The present invention provides the ability to create any processes that are sequential or parallel, plus is able to change these dynamically (i.e., at run time). The present invention allows for manipulation at run time of a directed graph. The directed graph includes nodes that are connected by arcs from a source node to a target node. The nodes are supply chain stages and the arcs are material lots that enter and exit the supply chain stages. The present invention permits both the definition of a process and the instantiation of a process to be defined at run time. Furthermore, the present invention can readily customize the processing for the particular needs of a company. The present invention can track the evolution of a food process for a particular company.
The present invention provides a food traceability application with advances from conventional database modeling. The food traceability application includes a new paradigm of soft-coded value patterns that allows for a very flexible, extensible and robust means of handling the complex supply chain requirements.
The present invention enables all levels of enterprise from low, limited complexity and low technical capabilities to high complexity and high technical capabilities to participate in a wider, more complex food industry supply-chain. The present invention includes the following optional features:
Distributed
International
Scalable
Sequence and parallelism that can be arbitrarily mixed
Standardized processes
The present invention allows modifications to supply chain link, processes, and procedures. The number and links in the supply-chain can be increased or decreased as required. The links can be configured in any configuration of sequential or parallelism. Changes can be made to supply chain routes, process, and procedures at any time, even while the information system is in continuous operation.
The preferred and alternative embodiments of the present invention are described in detail below with reference to the following drawings.
The present invention is preferably implemented as a food traceability software application, but could be for any number of supply chains. The present invention includes a number of component software applications.
As shown in
The food traceability application provides traceability of food that meets regulatory and commercially driven industry objectives. All users in the food supply chain can access or input, at pre-determined level of details based on relevancy and appropriateness, critical data on the life-cycle of any product. Users external to the supply chain, such as regulatory agencies, can access relevant data with approval from parties involved.
The application allows modifications to supply-chain links, processes, and procedures to be easily reconfigured on-line instantly over a network connection. For example: the number of links within each supply-chain can be increased or decreased as the need arises. Also the processes within each link can also be configured on-line for any configuration of sequential or parallelism. Thus, changes can be made in the supply chain routes, processes, and procedures at any time even while the system 40 is in continuous operation.
A Presentation Services Layer 54 provides an interface between underlying applications and filtering, formatting, encryption, and language conversion services of the Presentation Abstraction Layer 52. Each presentation service receives display requests, converts those display requests into application requests, formats the query results, and passes those results to the Presentation Abstraction Layer 54 for post-processing.
An Application Services Layer 56 includes value-added offerings for which subscribers have paid. Each application offering exists on one or more servers. For example, the Application Services Layer 56 includes a food trace service offering.
Application services are built using foundation services 58. Those foundation services perform work common to all applications, but specific to none of those applications. Identifying system time, translating names to addresses, management directories of computers, users, applications and software objects, reporting alarm conditions, controlling component access and managing communication among system elements are all examples of foundation services shared among all applications.
A Data Abstraction Layer (DAL) 60 provides a degree of insulation between application and foundation services and the underlying data stores on which they draw. The DAL 60 converts all requests and replies into relational constructs. By shielding foundation and application services from the specifics of an underlying data store, new applications don't get tightly linked to specific structures, with all the problems that characterize ERP, MRP and other legacy applications.
The following example illustrates various benefits of the present invention. A manufacturer that is exporting produce (corn) from Thailand to a user in the UK.
Step 1. The manufacturer's inspectors use a farm component of the present invention to capture information for food traceability from their existing contract farmers.
Step 2. The manufacturer's QA department use a quality component to capture information for food traceability when the produce arrives at their manufacturing facility from the farm.
Step 3. The manufacturer's production personnel use a production component to capture the critical information required for food traceability/safety, and tie this information to the physical product (i.e., the bar code and batch number).
The present invention solution has now captured the information needed by regulatory and commercial users.
Step 4. The manufacturer uses a (distributed) database and communications infrastructure of the present invention to disseminate this information on request and by exception to the users that need this information.
Step 5. A user using the trace component with the manufacturer's permission to request information about food safety and traceability. The user does this by simply typing or scanning the barcode and batch number found on the product into the trace component to perform a trace. The user is now able to act in near real time on issues connected with food safety and traceability.
Step 6. Other users in the supply chain such a distributors, cold storage, logistical providers, etc. can be captured by using a shipping comonent.
The software of the present invention includes a Meta model that defines types, fields and complex structure and can be populated at runtime. Instead of hard coding fields as columns of specific tables, a Meta model (metadata structure) is provided for storing field definition and fields data. This is considered soft coding. Soft-coding allows users to efficiently manage evolution of the model as the scope expands. Application programming code is separated from the details of a particular usage, yielding highly flexible, customizable, and yet efficient software.
Brief Explanation of the Data Modeling NotationA class is denoted by a box and describes objects with common attributes, behavior, and intent. As shown later on MaterialLot, SupplyChainStageType, and UnitOfMeasure are examples of classes. Attributes describe values of the objects in a class and may be listed in a second portion of a class box. For example, name is an attribute of class UnitOfMeasure. By convention the attributes for a class are shown in one figure where the class is defined and the attributes are suppressed for all other places where a reference to the class occurs. Generalization organizes classes by their similarities and differences and is denoted by a triangle.
An association describes the relationship of objects of two or more classes and is indicated by a line. The adornment on each end of an association line denotes multiplicity. Multiplicity specifies how many instances of one class may relate to an instance of an associated class. A solid ball means ‘many’ (zero or more); a hollow ball means ‘at most one’ (zero or one); a line without a multiplicity symbol means exactly one.
Material Processing PackageBecause the present invention uses an object oriented model as shown in
Returning to the model 100 in
A MaterialMaster 110 stores general data. There is one MaterialMaster record for each Global Trade Item Number (GTIN). GTIN is an international standard item numbering that is replacing the European Article Number (EAN). The EAN in turn has replaced the UPC, Universal Product Code, that has been used in the US and Canada.
For example, when one picks up a can of corn in a store, there is a bar code on the can. This bar code is a GTIN. There is one MaterialMaster record for each GTIN. In contrast, there can be many cans of corn; each of which could be stored as a separate MaterialLot 106, all referring to a common MaterialMaster record.
A SupplyChainStageType 114 describes individual SupplyChainStages 104 in a similar manner to the way that MaterialMaster 110 describes MaterialLot 106. A SupplyChainStageType 114 has an expected duration (e.g., how long does it normally take to decob corn). Expected duration with time thresholds can be set for warning and error notices.
An Application 118 describes how various SupplyChainStageTypes 114 and their instances are grouped into unique applications. For example, an Application object includes a Farm Management application, a Quality Management Application, a Production Management Application, a Shipping and Logistics Management application, etc. Application 118 also describes how various ProcessPrototypes 120 are made available for an Application 118.
A LegalEntityRole 122 has multiple relationships with SupplyChainStages 104. For example, a person could be both a manager and an inspector. An effectiveDatetime and expirationDatetime data for Legal EntityRole 122 notes when the binding of the person and RoleType (Manager, inspector) is in effect. For example, one person may serve as manager of a department for a few years and then another person may move into the job. Many LegalEntityRoles 122 can own a SupplyChainStage 104.
A ProcessPrototype 120 is a group of MaterialLots 106 and SupplyChainStages 104, that would normally connect together into a directed graph. Each time there is a new processing run for food, the user must create a new directed graph to record the precise relationship between processing stages and material that flows in and out. It would be tedious to construct each of these graphs by hand, over and over again. The notion of a ProcessPrototype 120 allows for easy construction of a new graph—just find the correct
ProcessPrototype 120 and clone it to get a new ProcessPrototype 120 that can be used for the next food-processing run. The notion of a ProcessPrototype 120 allows for easy construction of a new graph—just find the correct ProcessPrototype 120 and clone it by copying all instances of its associated MaterialLot and SupplyChainStage classes. These new copies can then be used for the next food-processing run. The ProcessPrototype 120 is used to define repeatable processes.
The model 100 is able to readily handle recursion. For example, Pakfood freezes shrimp and inventories them as part of routine processing. On occasion the frozen shrimp are added to a later batch to make up a shortfall in certain shrimp sizes. As far as the model 100 is concerned, the recycled shrimp are just another material lot and a trace reveals that the recycled shrimp are from an earlier production batch.
At the core of the present invention is the notion of a directed graph. The directed graph is a standard computer science construct. A directed graph consists of nodes that are connected by arcs from a source node to a target node. The nodes are supply chain stages and the arcs are material lots that enter and exit the supply chain stages.
The model permits both the definition of a process and the instantiation of a process to be defined at run time. The definition of a process is found in the SupplyChainStageType, MaterialMaster, and ProcessPrototype classes. SupplyChainStageType and MaterialMaster define pertinent attributes for supply chain stages and material lots respectively. The ProcessPrototype defines standard processes that are then cloned each time an instantiation is needed. The MaterialLot and SupplyChainStage classes are the primary classes used for the instantiation. The present invention provides run time definition and instantiation of food processes.
In
A LegalEntityRole 194 combines a LegalEntity 190 with a LegalEntityRoleType 192. The LegalEntity 190 includes a parent-child relationship that LegalEntity 190 captures miscellaneous relationships between other LegalEntities 190. The association is recursive and LegalEntities 190 can be structured to an arbitrary depth. Thus, for example, a company (an Organization 195) can have multiple divisions (also Organizations 195), a division can have multiple departments (more Organizations 195), and a department can have multiple offices (still more Organizations 195).
Softcoded Value PackageSome classes in the model 100 can have an arbitrary number of attributes. For example, numerous attributes are stored for Persons 196, thus it is difficult to anticipate all of them in advance. Furthermore, the appropriate attributes can vary by customer, especially for MaterialLots 106 and SupplyChainStages 104. The software is tailorable for different food or even non-food materials and customer processes. The model 100 is a good fit for discrete batches of a material that are processed which characterizes the food industry and some other industries. It is also a fit for some continuous processes that can be approximated by a batch process.
As shown in
The model 100 states that DescribedObjects 204 must conform to Attribute 208 defined for the corresponding DescribedObjectType 206. A corresponding database cannot enforce this constraint, so application code must enforce it. Some Attributes 208 are enumerated and have a pick list of possible values. An EnumValue 210 stores pick list values when they apply.
Values 212 are any of the following data types: number, string, or datetime. One of the first three fields is filled in (and the other two are null) for each Value record. Each Value 212 has a timestamp and LegalEntity 190 that is the source of the value. Thus, the softcoded value mechanism keeps a history of values. A Value 212 has a UnitOfMeasure 214 that overrides the default specified for its Attribute 208.
Each Attribute 208 has a dataType (number, string, or datetime) indicating the appropriate field to fill in for each Value 212. String Values can have a maximum length. Minimum multiplicity indicates if a Value 212 of the Attribute 208 is required or optional for each DescribedObject 204. Similarly, maximum multiplicity indicates if a Value 212 of the Attribute 208 are single-valued or can be multiple-valued for each DescribedObject 204.
Some Attributes 208 are computed and have a corresponding formula. Formulas support simple arithmetic (− + * /), declarative if-then-else, and user defined functions. The functions can be invoked via a case statement using a label of the function name.
Described Object PackageAs shown in
As shown in
A Relationship 264 is a binding between Roles 262. Most Relationships 264 are binary, that is they have two Roles 262. A DescribedObject 254 may have any number of Roles 262 and may therefore participate in any number of Relationships 264. Each Relationship 264 has effective and expiration dates that allows history tracking. A Relationship 264 can be recorded in advance of when it is needed or after it becomes obsolete.
MetadataAs shown in
The RelationshipType 274 is a category for Relationships 264. The RelationshipType 274 can have Attributes 276 describing potential Relationship 264 values, just as the DescribedObjectType 270 can have Attributes 276 describing potential DescribedObject values 254. An Attribute 276 is a characteristic of the DescribedObject 254 or Relationship 264. Each Attribute 276 belongs to one of the following: DescribedObjectType 270 or RelationshipType 274.
SCENARIOS Scenario 1The following scenarios help describe the nature of change the food industry is subject to over time and how the present invention manages this change.
In the following tables, metadata is represented in with a background pattern. Application setup data is represented in Bold. All other data is Transaction Data.
Table 1 is a SupplyChainStageType table that includes metadata that represents each of the supply chain stage types. There can be any number of stage types for an application.
Table 2 is a SupplyChainStage table that stores various day-to-day operations and associated data. Table 2 is used to store dummy process data, which is used to create ProcessPrototype clones. The user can easily represent complex processes and create clones (copies) for ease of day-to-day data entry operations.
Table 3 is a MaterialLot table that is used to store information of various Material Lots used in the SupplyChainStages. Table 3 has dummy materials for the prototype and actual materials with values.
Table 4 is a ProcessPrototype table that includes metadata that represents a set of stages and MaterialLot from the real SupplyChain process run. The user can create a dummy run first and then create a new ProcessProtoType from it. Table 4 holds all the related information of the PrototypeName metadata and a dummy process is identified by the Prototype Name. The user can easily add new SupplyChainStages, delete existing SupplyChainStageStages, and change the direction of the supply chain.
Table 5 is an Application table that defines all the SupplyChainStageTypes and ProcessPrototypes that are available for the application. A group of SupplyChainStages are defined as belonging to an Application. For example, in a sweet corn process the following component applications are used: Farm component; Quality component; and Production component.
Table 6 is a LegalEntityRole table that stores the information of various legal entity roles. The manufacturer (e.g., Mixed Fruit Manufacturer) own some SupplyChain stages. The inspector who plays a role in the inspection process may also be related to the same SupplyChain Stages as the manufacturer.
Tables 7 and 8 are used to store information of various Material Lots used in the SupplyChainStages. Materials going IN and material going OUT connect the SupplyChainStages.
Table 9 stores the information of which process prototypes are available for the application.
Table 10 stores the information of which SupplyChainStage types are available for the application. For example, SupplyChainStage type structures are defined for Farm Inspection, Production, Quality, Shipping, etc and the application would make use of the defined structures.
Table 11 stores the information of which SupplyChainStage types were created or modified by which legalEntity role (person) and to which organization legal entity the SupplyChainStage belongs to.
Scenario 2In Scenario 2 a new parallel production line is add to Scenario 1. A company has set up a new parallel production line. An additional capacity for the Canning process is added. Now the company has the two canning lines Canning B1 and Canning B2. The output of the Canning B1 line is Canned Fruits Small Can and the output of the Canning B2 line is Canned Fruits Large Can.
The SupplyChainStages are show in
Metadata is represented with background shading, Application setup data is represented in Bold, and all other data is Transaction Data.
In the above table a SupplyChainStage type is defined to record the activities in the Canning Large Cans process line.
Tables 18 and 19 are used to store information of various Material Lots used in the SupplyChainStages. Materials going IN and material going OUT connect the SupplyChainStages.
Table 22 stores the information of which SupplyChainStage types was created or modified by the given legalEntity role (person) and to which organization legal entity the SupplyChainStage belongs to.
Scenario 3In Scenario 3 a new cooling and CCP point are added to the production line of Scenario 2. The output of the Canning process line is sent to a new process line for cooling. There are separate cooling lines for Small Cans and Large Cans.
The typical SupplyChainStages are show in the above
In Scenario 4 the company has added a new cooking capacity to the production line of Scenario 3. The output of the Cooking B1 and Cooking B2 process line is sent to a new process line for Canning. There are separate cooling lines for Small Cans and Large Cans. The output of the SupplyChainStages Cooking B1 and Cooking B2 are sent to a common process for merging to mix the materials into one. The output of the Merging process is sent to Canning B1 or Canning B2 process line.
The SupplyChainStages are show in
Rows with a background pattern denotes prototype clone data.
The following scenario demonstrates how the present invention is able to manage changing requirements and process over a period of time. The present invention does this while simultaneously maintaining data integrity, thus allowing the user to obtain information despite the changes that have been made in the data storage structure. The present invention allows all these changes to be made with the solution, which is in continuous use.
Scenario AA shrimp manufacturer has a lab test process (Oxytetracycline Residue Analysis Report) for the shrimp received in the tanks. This process (process prototype 1) was created and used on 5 Feb. 2003 as shown in a screen shot of a graphical user interface window 500 shown in
After 1 month of operation the shrimp manufacturer was told by its customer that a Chloramphenical residue analysis test was now needed to in addition to the Oxytetracycline residue analysis test. To add the new test the user makes use of the original process in Scenario 1 (process prototype 1) as a clone to create a new process prototype 2. The user modifies process prototype 1 to create the new prototype while the system is still running This is done by using the existing Oxytetracycline residue analysis test screen as a template to add a new test for the Chloramphenical residue analysis test, see
After three months the shrimp manufacturer was asked again by its customer to add a third test. The new test is a Microbiological analysis test. This was as a direct result of new legislation that had been introduced in the customer's country.
To do this the user uses the process prototype 2 as clone to create a new process prototype 3, see
When the shrimp manufacturer, inspector, or other authorized user wants to do a trace of lab information based on the Tank and Raw Material date, the user keys in the required information into a trace criteria window 600 as shown in
When a user enters the following search information in the window 600:
Tank Number: TTR-1002
Raw Material Date: 5 Jun. 2003
and initiates a trace, the reports that were created for that tank number on the entered date are made available to the user.
When the user enters the following information (as shown in
Tank Number: TTR-1002
Raw Material Date: 10 Mar. 2003
and initiates a trace, the reports that were created for that tank number on the entered date are made available to the user.
As shown in
In
While the preferred embodiment of the invention has been illustrated and described, as noted above, many changes can be made without departing from the spirit and scope of the invention. Accordingly, the scope of the invention is not limited by the disclosure of the preferred embodiment.
Claims
1. A supply chain management system comprising:
- a server including an application program for performing supply chain management;
- a database for storing tables created or read by the application program, the database being coupled to the server; and
- a plurality of computer-based user systems coupled to the server over at least one of a public or private data network,
- wherein the application program includes one or more components from the following list of components: a first component for storing farming information for a material lot of a product; a second component for storing quality information for the material lot of the product; a third component for storing production information for the material lot of the product; a fourth component for storing shipping information for the material lot of the product; and a fifth component for retrieving information stored by one or more of the first thru fourth components, wherein the first through fourth components include fields for entering information to be stored, and wherein deletion, alteration, and addition of the fields is capable of being performed in real or near real-time.
2. The system of claim 1, wherein the database is distributed across the network.
3. The system of claim 1, wherein the application program is distributed across multiple servers coupled to the network.
4. The system of claim 1, wherein the plurality of computer-based user systems include at least one of a wireless hand-held device.
5. The system of claim 1, wherein material lots and processing stages are defined at run time of the application program within one or more of the components.
6. The system of claim 1, wherein new processes are defined at run time of the application program within one or more of the components.
7. The system of claim 6, wherein at least one of attributes or relationship types are defined at run time of the application program within one or more of the components for one or more of the materials or processing stages.
8. A computer program product residing on a computer-readable medium for performing supply chain management, the computer program product comprising one or more components from the following list of components:
- a first component for storing farming information for a material lot of a product;
- a second component for storing quality information for the material lot of the product;
- a third component for storing production information for the material lot of the product;
- a fourth component for storing shipping information for the material lot of the product; and
- a fifth component for retrieving information stored by one or more of the first thru fourth components,
- wherein the first thru fourth components include fields for entering information to be stored, and wherein deletion, alteration, and addition of the fields is capable of being performed by an authorized user in real or near real-time.
9. The computer program product of claim 8, wherein the computer program product is distributed across multiple servers coupled to the network.
10. The computer program product of claim 8, wherein material lots and processing stages are defined at run time of the computer program product within one or more of the components.
11. The computer program product of claim 8, wherein new processes are defined at run time of the computer program product within one or more of the components.
12. The computer program product of claim 11, wherein at least one of attributes or relationship types are defined at run time of the application program within one or more of the components for one or more of the materials or processing stages.
13. A system for representing a supply chain that changes over time, the method comprising:
- a means for creating any number of supply chain stages;
- a means for connecting the created supply chain stages in parallel or serial order; and
- a means for nesting created supply chain stages to any depth.
14. The system of claim 13, wherein information associated with the supply chain stages are entered at multiple computer systems that are remote from one another.
15. The system of claim 13, further comprising:
- a means for performing adding, changing, and subtracting of data attributes associated with a supply chain without interfering with other users interaction with the system.
16. The system of claim 13, further comprising:
- a means for performing adding, changing, and subtracting of business processes and relationships based on new business requirements without interfering with other users interaction with the system.
Type: Application
Filed: Jan 8, 2013
Publication Date: May 16, 2013
Inventors: Paul Sribhibhadh (Bangkok), James M. Thomson (Bangkok), Joseph Rajkumar (Choa Chu Kang), Chatta Udomwongsa (Bangkok), Gregory R. Clarke (Kailua Kona, HI), Stephen E. Johnson (San Francisco, CA), Michael Blaha (Chesterfield, MO)
Application Number: 13/736,887
International Classification: G06Q 10/08 (20120101);