Systems and Methods For Using Video Testimonials To Promote Product Sales
Methods and apparatus for promoting on-line product sales. The method includes: playing a sequence of video testimonials recorded by respective creators; identifying a motivating video in response to a product purchase; adjusting the position of the motivating video within the sequence; and providing a reward to the creator of the motivating video.
The present application claims priority to and incorporates by reference the entirety of U.S. provisional application Ser. No. 62/359,613 filed Jul. 7, 2016 and entitled “Systems and Methods For Recording And Displaying Continuously Looped Testimonials”.
TECHNICAL FIELDThe present invention relates, generally, to the use of video testimonials to promote on-line product sales and, more particularly, to techniques for incenting customers to upload video testimonials to a retail site for incorporation into an endless video replay loop.
BACKGROUNDVarious techniques for using video testimonials to promote product sales are described in Avedissian U.S. Publication 2014/0165086 A1 and Cassidy U.S. Publication 2013/0166382 A1. The entire contents of the foregoing are hereby incorporated into this disclosure. Presently known systems, however, tend to incent the purchaser of a product, and are not well equipped to proactively incent customers to record and upload video testimonials which effectively motivate others to purchase specific products.
Methods and apparatus are thus needed which overcome the limitations of the prior art.
Various features and characteristics will also become apparent from the subsequent detailed description and the appended claims, taken in conjunction with the accompanying drawings and this background section.
BRIEF SUMMARYThe present invention provides systems and methods for stitching a plurality of individual video testimonials together into an endless loop for viewing by potential purchasers of products. Various embodiments involve: i) placing a distinctive icon proximate a product ad on a retail website; ii) when the icon is clicked, the user is presented with a “record” and a “view” option; iii) each newly recorded video is placed (prioritized) within a loop according to the recorder's status; iv) when a product is purchased, the most recent video is deemed the motivating video and moved up in the loop, and the recorder's status is adjusted accordingly; v) negative reviews are not published, but used to improve product quality; vi) videos for unrelated products previously recorded by the author of a motivating video are also moved up in their loops; vii) the recorder of the motivating video receives an incentive; viii) purchasing a product is initially required in order to record a first video, but an elevated status allows a recorder to upload videos for products he did not purchase; ix) a consumer hitting “buy now” time stamps the motivating video, providing specific feedback to the recorder to enhance his technique; x) achieving gold status allows recorders to also see other gold status time stamps to view their techniques; and xi) achieving silver status allows consumers to send questions to the recorder, with each inquiry accumulating additional incentives.
It should be noted that the various inventions described herein, while illustrated in the context of on-line product sales, are not so limited. Those skilled in the art will appreciate that the inventions described herein may also contemplate looped videos to facilitate social engagement in the context of birthdays, weddings, anniversaries, and the like, or to promote professional services.
Various other embodiments, aspects, and features are described in greater detail below.
Exemplary embodiments will hereinafter be described in conjunction with the appended drawing figures, wherein like numerals denote like elements, and:
The following detailed description of the invention is merely exemplary in nature and is not intended to limit the invention or the application and uses of the invention. Furthermore, there is no intention to be bound by any theory presented in the preceding background or the following detailed description.
Various embodiments of the present invention relate to systems and methods for automatically stringing together video testimonials recorded by different people into a single loop for viewing by the intended recipient in a manner which avoids having to successively click on new videos. In the context of
In a preferred embodiment various features and functions may be implemented by a software application configured for use by: i) individuals wanting to send and view short video clips (e.g., social greetings, product endorsements) to friends and family recorded via a webcam; or ii) on-line retailers to display testimonials recorded by satisfied customers for consumption by potential customers.
In a first embodiment involving social occasions, the user may access the application through a web browser where the user is prompted with a login page at a dedicated web portal. Alternatively, the system may be distributed using a clickable module which may be displayed on a Facebook or other user page. Once logged in, the user is prompted to record a new video or view all video greetings that have been sent to the user, in reverse chronological order, in an endless loop. If the user elects to record a new video, the user may be prompted to identify the intended recipient. Once the user has submitted a valid username, the user may click the record button to enable the user's webcam and begin recording the greeting. Once the user has completed the greeting, the user can click the “stop” button. The user may then be asked to confirm that they wish to send their greeting, create a new greeting, or view greetings. If the user elects to send the greeting, the greeting is stitched or otherwise merged into an endless loop associated with the intended recipient.
In an alternative embodiment involving the use of stitched video testimonials to promote product sales, once the user has logged into the application, for example by clicking an icon disposed proximate a product ad on a retail web site, the user is invited to record a video testimonial in a similar manner to that described above.
In either case, if the user has sufficient administrative privileges to manage the looped videos, the user may be presented with two scrolling lists of videos: one for videos currently in the “play” list; and the other for videos in a “pending” list. The user can view videos from the pending list, delete them, send them to a quality control group for further analysis, move them to the play list, or adjust the priority of the videos within a play list. In this way the user can implement quality control and filter out undesirable videos, such as inappropriate or distasteful messages or themes, or negative product reviews not appropriate for publication.
In various embodiment, the playlist plays on an endless loop seamlessly either in the form of a single integrated video file, or as individual video files played in the sequence in which they were recorded, or as may be defined algorithmically or subjectively by an administrative user. When using one long video, every time the list is changed in by adding a video or changing sequence, a new video file may be rendered and the old one deleted. Alternatively or in addition to the foregoing, individual clips may be stored separately. Alternatively, each video may be assigned a unique ID tag which defines a position within the loop (e.g., chronological or reverse chronological order), which sequence tag may be changed algorithmically or by an administrator.
The application itself may be configured to run off of a Linux dedicated web server or analogous system that manages video files and user ids stored in a database server. In one embodiment, the application may be created with HTML5/CSS3/PHP/JS and rendered in a client side web browser. Every video created is given a unique ID and suffix which indicates its position in the playlist and stored in a directory on the server.
Referring now to
With continued reference to
The system then prompts the user to indicate whether the user desires to create a testimonial or view existing testimonials (Step 308). If the user chooses the greeter interface, the system prompts the user to identify the recipient and record the greeting (Step 310). The system then processes, stores, and indexes the video testimonial, for example using PHP scripting language, and optionally creates a unique ID for the video (Step 312). In one embodiment, the system stores the video file in a group directory containing all greetings for a particular viewer/event, for example as a WebM, and increments the filename suffix for successive videos (Step 314). The system may then prompt toe user to exit or to leave another greeting for the same or a different viewer/event (Step 316).
Returning now to Step 308 of
With continued reference to
With continued reference to
After (or before) selecting a recipient or, alternatively, without selecting a recipient,
Referring now to
Upon clicking the VT icon 1308, the user may be presented with a “record” option which allows the user to create and upload a video testimonial (or audio or other multi-media file), and a “view” option which allows to user to view any existing testimonials. In one embodiment, if a user elects to upload a video, the video may be prioritized (e.g., positioned) within the then current sequence of videos in accordance with the reviewer's status; a new video created by an established reviewer with an elevated status (e.g., gold) and/or previous motivating videos may be placed earlier in a sequence, whereas a new video created by a novice reviewer may be placed further down in the sequence.
In accordance with one aspect of the present invention, the video testimonial is analogous to the “Uber” model, in that reviewers (like drivers) will self-populate the system if appropriately incented to do so. This allows product retailers to effectively crowd source a component of the advertising and marketing of their products, by incenting consumers to step up and endorse products, with very little overhead other than the incentives awarded to successful reviewers. At the same time, the incentive scheme is quintessentially Darwinian, in that only reviewers who create successful videos (defined in one embodiment as videos that motivate a product purchase) need to be incented or rewarded, whereas other reviewers whose videos do not motivate purchases need not be rewarded. This “natural selection” process allows the commercially important videos to be identified and strategically placed within the loop, and motivates their creators to produce additional videos through a program of incentives.
More particularly and referring now to
The foregoing database may be employed to automatically (e.g., algorithmically) adjust the position of one or more motivating videos within a sequence (loop), award points or other incentives to the creators of the motivating video(s), and/or adjust the status of respective reviewers based on product sales data, customer inquiries, and other parameters. By way of a non-limiting straightforward example, if a video is in the second position within a sequence, and a consumer views the first and second videos but only purchases the product after viewing the second video, the system may be configured to automatically designate the second video as a motivating video, and move the second video into the first position in the sequence. The system may then award the creator of the motivating video points or other incentives based on the video having been viewed, as well as the video being designated a motivating video.
Referring now to
With continued reference to
In an embodiment, if a purchaser elects to purchase a product (e.g., by clicking “buy now”) while a particular video is being viewed, the system may be configured to mark (e.g., time stamp) the specific point in the video at which the purchase decision was apparently made. In this way, the reviewer who created the video may infer that the point at which the video was time stamped constitutes a persuasive aspect of the video, informing the creator how to create more effective videos for the same or other products. That is, by knowing which portion of a video motivated a purchase decision, the creator may fine tune subsequent videos accordingly. Indeed, one benefit to achieving an elevated (e.g., gold) reviewer status may involve granting the reviewer access to time stamped videos created by other reviewers, to allow creators to leverage proven techniques employed by their contemporaries. This type of competitive yet cooperative ecosystem may motivate developers to create optimally effective videos, with very little overhead costs borne by the retailer.
In a further embodiment, achieving an elevated status (e.g., silver) may allow consumers to submit product questions directly to a reviewer, effectively promoting the reviewer as a de facto product spokesman (subject to administrative oversight by the product manufacturer or retailer). The reviewer may accumulate additional points for each query, and may also receive credit for sales to a customer after having communicated with a reviewer. By leveraging the reviewer community as product spokespersons, the retailer encourages relationships between consumers and reviewers to grow organically, while minimizing sales and marketing costs.
In a further embodiment, database 1400 may be used to support an interactive on-line user interface, whereby reviewers with an elevated status may review time stamped videos created by other reviewers, to allow the reviewer community to view successful motivation videos created by other reviewers, and thereby incorporate custom versions of proven sales techniques into their own videos.
While the present invention has been described in the context of the foregoing embodiments, it will be appreciated that the invention is not so limited. For example, various revenue models may be superimposed on the basic looping paradigms described above. In one embodiment, a basic membership may allow users to record and view looped videos; an upgraded membership may allow the testimonials to be downloaded. Moreover, a monthly fee may be charged for storing the videos in the cloud, with access fees also charged, as appropriate.
Computer code is also provided. The computer code is stored in a non-transient medium which, when executed by a computer processor, performs some or all of the steps described above.
A method of promoting on-line product sales is provided. The method includes: playing a sequence of video testimonials recorded by respective creators; identifying a motivating video in response to a product purchase; adjusting the position of the motivating video within the sequence; and providing a reward to the creator of the motivating video.
In an embodiment, the sequence comprises an endless loop.
In an embodiment, identifying the motivating video comprises determining a temporal nexus between a product purchase and the viewing of a video.
In an embodiment, the temporal nexus comprises a predetermined period of time.
In an embodiment, identifying the motivating video comprises time stamping the then-current video in response to a product purchase.
In an embodiment, providing the reward comprises providing indicia of the time stamp to the creator of the motivating video.
In another embodiment, providing the reward comprises elevating the status of the creator of the motivating video.
In an embodiment, an elevated status comprises permission to review time stamped motivating videos of other creators.
In an embodiment, the product purchase comprises detecting the selection of a buy now icon.
In an embodiment, adjusting the position of the motivating video comprises placing the video first in the sequence.
In an embodiment, the method further includes: identifying a second motivating video; and placing the first and second motivating videos within the sequence in accordance with predetermined priority metrics.
In an embodiment, the priority metrics include number of views and indicia of temporal proximity between the time at which a video was viewed and a product purchase.
A database structure is also provided for use in promoting on-line product sales. The database structure includes: a first list of reviewer identities; a second list of the respective status of each reviewer; a third list of videos produced by each reviewer; a fourth list of the then current position within a sequence for each video; and a fifth list of incentives provided to each reviewer.
Computer code embodied in a non-transient medium is also provided which, when executed by a computer processor, performs the steps of: presenting a viewer with a video testimonial (VT) icon proximate a product advertisement in an on-line retail web page; playing a sequence of video testimonials recorded by respective creators after detecting selection of the VT icon; identifying a motivating video in response to a product purchase; adjusting the position of the motivating video within the sequence; and providing a reward to the creator of the motivating video.
In an embodiment, the sequence comprises an endless loop; and identifying the motivating video comprises determining a temporal nexus between a product purchase and the viewing of a video.
In an embodiment, the temporal nexus comprises a predetermined period of time; and identifying the motivating video comprises time stamping the then-current video to indicate the location within the video at which a product purchase occurred.
In an embodiment, providing the reward comprises: elevating the status of the creator of the motivating video; and providing indicia of the time stamp to the creator of the motivating video and to other creators having at least a predetermined elevated status level.
In an embodiment, the product purchase is deemed to occur at the time at which a buy now icon is selected by a user.
In an embodiment the computer code is further configured to perform the steps of: identifying a second motivating video; and placing the first and second motivating videos within the sequence in accordance with predetermined priority metrics.
In an embodiment, the predetermined priority metrics include product sales revenue attributable to the respective motivating videos.
As used herein, the word “exemplary” means “serving as an example, instance, or illustration.” Any implementation described herein as “exemplary” is not necessarily to be construed as preferred or advantageous over other implementations, nor is it intended to be construed as a model that must be literally duplicated.
While the foregoing detailed description will provide those skilled in the art with a convenient road map for implementing various embodiments of the invention, it should be appreciated that the particular embodiments described above are only examples, and are not intended to limit the scope, applicability, or configuration of the invention in any way. To the contrary, various changes may be made in the function and arrangement of elements described without departing from the scope of the invention.
Claims
1. A method of promoting on-line product sales, comprising the steps of:
- playing a sequence of video testimonials recorded by respective creators;
- identifying a motivating video in response to a product purchase;
- adjusting the position of the motivating video within the sequence; and
- providing a reward to the creator of the motivating video.
2. The method of claim 1, wherein the sequence comprises an endless loop.
3. The method of claim 1, wherein identifying the motivating video comprises determining a temporal nexus between a product purchase and the viewing of a video.
4. The method of claim 3, wherein the temporal nexus comprises a predetermined period of time.
5. The method of claim 1, wherein identifying the motivating video comprises time stamping the then-current video in response to a product purchase.
6. The method of claim 5, wherein providing the reward comprises providing indicia of the time stamp to the creator of the motivating video.
7. The method of claim 1, wherein providing the reward comprises elevating the status of the creator of the motivating video.
8. The method of claim 7, wherein an elevated status comprises permission to review time stamped motivating videos of other creators.
9. The method of claim 1, wherein the product purchase comprises detecting the selection of a buy now icon.
10. The method of claim 1, wherein adjusting the position of the motivating video comprises placing the video first in the sequence.
11. The method of claim 1, further comprising the steps of:
- identifying a second motivating video; and
- placing the first and second motivating videos within the sequence in accordance with predetermined priority metrics.
12. The method of claim 11, wherein the priority metrics include number of views and indicia of temporal proximity between the time at which a video was viewed and a product purchase.
13. A database structure for use in promoting on-line product sales, the database structure comprising:
- a first list of reviewer identities;
- a second list of the respective status of each reviewer;
- a third list of videos produced by each reviewer;
- a fourth list of the then current position within a sequence for each video; and
- a fifth list of incentives provided to each reviewer.
14. Computer code embodied in a non-transient medium which, when executed by a computer processor, performs the steps of:
- presenting a viewer with a video testimonial (VT) icon proximate a product advertisement in an on-line retail web page;
- playing a sequence of video testimonials recorded by respective creators after detecting selection of the VT icon;
- identifying a motivating video in response to a product purchase;
- adjusting the position of the motivating video within the sequence; and
- providing a reward to the creator of the motivating video.
15. The computer code of claim 14, wherein:
- the sequence comprises an endless loop; and
- identifying the motivating video comprises determining a temporal nexus between a product purchase and the viewing of a video.
16. The computer code of claim 15, wherein:
- the temporal nexus comprises a predetermined period of time; and
- identifying the motivating video comprises time stamping the then-current video to indicate the location within the video at which a product purchase occurred.
17. The computer code of claim 16, wherein providing the reward comprises:
- elevating the status of the creator of the motivating video; and
- providing indicia of the time stamp to the creator of the motivating video and to other creators having at least a predetermined elevated status level.
18. The computer code of claim 16, wherein the product purchase is deemed to occur at the time at which a buy now icon is selected by a user.
19. The computer code of claim 18, further comprising:
- identifying a second motivating video; and
- placing the first and second motivating videos within the sequence in accordance with predetermined priority metrics.
20. The computer code of claim 19, wherein the predetermined priority metrics include product sales revenue attributable to the respective motivating videos.
Type: Application
Filed: May 12, 2017
Publication Date: Jan 11, 2018
Inventors: Sam Parker (Gilbert, AZ), Andrew James MacLennan (Cave Creek, AZ)
Application Number: 15/594,366