METHOD AND APPARATUS FOR PROCESSING MULTIFUNCTIONAL SERVICES

The invention provides method and apparatus for processing multifunctional services in a tree-like homepage system. The tree-like homepage system includes a plurality of homepages connected according to an administrative management relationship inside an organization or a personnel internal relationship, and each of the homepages is used for performing management operation on subordinate homepages belonging to the homepage. The method includes responding to a service processing instruction based on a current homepage; selecting one or more homepages corresponding to a service visibility authority preset in the current homepage from the tree-like homepage system as target homepages; and performing service processing on the service processing instruction based on the current homepage and/or the target homepages. By using the method and apparatus for processing multifunctional services, service processing operations such as service query, service publication and service management are realized based on the tree-like homepage system.

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Description
CROSS-REFERENCE TO RELATED PATENT APPLICATIONS

This application claims priority to and the benefit of, pursuant to 35 U.S.C. § 119(e), U.S. Provisional Patent Application Nos. 62/659,262, 62/659,268, 62/659,274, 62/659,279, 62/659,285, 62/659,289, 62/659,292, and 62/659,297, all filed Apr. 18, 2018, which are incorporated herein in their entireties by reference.

This application also claims priority to and the benefit of, pursuant to 35 U.S.C. § 119(a), Chinese Patent Application Nos. 201810610187.5, 201810608659.3, 201810608671.4, 201810611056.9, 201810611025.3, 201810608658.9, and 201810610189.4, all filed Jun. 13, 2018, in the State Intellectual Property Office of P.R. China, which are incorporated herein in their entireties by reference.

FIELD OF THE INVENTION

The invention relates generally to homepage information management, and more particularly to a method and apparatus for processing multifunctional services.

BACKGROUND OF THE INVENTION

The background description provided herein is for the purpose of generally presenting the context of the present invention. The subject matter discussed in the background of the invention section should not be assumed to be prior art merely as a result of its mention in the background of the invention section. Similarly, a problem mentioned in the background of the invention section or associated with the subject matter of the background of the invention section should not be assumed to have been previously recognized in the prior art. The subject matter in the background of the invention section merely represents different approaches, which in and of themselves may also be inventions.

Service processing operations such as service query, service publication and service management of an existing organization are realized in a single organization/company homepage, the situation that different services are effectively processed is difficult to realize, and therefore, the user experience is poor.

Therefore, a heretofore unaddressed need exists in the art to address the aforementioned deficiencies and inadequacies.

SUMMARY OF THE INVENTION

In view of the foregoing, one of the objectives of the present invention is to provide method and apparatus for processing multifunctional services by which the problem may be effectively solved.

In one aspect, the present invention relates to a method for processing multifunctional services in a tree-like homepage system. The tree-like homepage system comprises a plurality of homepages connected according to an administrative management relationship inside an organization or a personnel internal relationship. Each of the homepages is used for performing management operation on subordinate homepages belonging to the homepage.

In one embodiment, the method includes responding to a service processing instruction based on a current homepage; selecting one or more homepages corresponding to a service visibility authority preset in the current homepage from the tree-like homepage system as target homepages; and performing service processing on the service processing instruction based on the current homepage and/or the target homepages.

In one embodiment, when the service processing instruction is a service query instruction. The step of performing service processing on the service processing instruction based on the current homepage and/or the target homepages comprises querying service information corresponding to the service query instruction in the current homepage and/or the target homepages, and pushing a query result to the current homepage for displaying.

In one embodiment, when the service processing instruction is a service information presentation instruction. The step of performing service processing on the service processing instruction based on the current homepage and/or the target homepages comprises acquiring to-be-presented service information input based on the current homepage according to the service information presentation instruction; and pushing the to-be-presented service information to the current homepage and/or the target homepages, and performing information presentation on a corresponding page position of the current homepage and/or the target homepages.

In one embodiment, the integrated communication may be realized among all the homepages in the tree-like homepage system, and when the service processing instruction is a communication instruction and the target homepages are target communication homepages. The step of performing service processing on the service processing instruction based on the current homepage and/or the target homepages comprises determining a communication service type according to the communication instruction; and establishing a communication connection between the current homepage and each of the target communication homepages according to the communication service type.

In one embodiment, the communication service type is one or more of an IM service, an audio call service and a video call service.

In one embodiment, the integrated communication may be realized among all the homepages in the tree-like homepage system, and when the service processing instruction is a mail sending and receiving instruction and the target homepages are target postal communication homepages. The step of performing service processing on the service processing instruction based on the current homepage and/or the target homepages comprises acquiring an instruction operation position on the current homepage when a user initiates the mail sending and receiving instruction; determining a mail sending and receiving type according to the instruction operation position, and calling and presenting a mail sending and receiving window corresponding to the mail sending and receiving type; and acquiring a mail content input by the user based on the mail sending and receiving window presented on the current homepage, and sending the mail content to the target postal communication homepages.

In one embodiment, the step of selecting one or more homepages corresponding to a service visibility authority preset in the current homepage from the tree-like homepage system as target homepages comprises when addressed postal communication is adopted as the mail sending and receiving type, acquiring a mailbox address based on the mail sending and receiving window, and selecting a homepage corresponding to the mailbox address from the tree-like homepage system according to the service visibility authority preset in the current homepage as a target postal communication homepage; or when unaddressed postal communication is adopted as the mail sending and receiving type, judging whether homepage ID information or a homepage identification number is linked into the instruction operation position or not, and if the homepage ID information or the homepage identification number is linked into the instruction operation position, selecting a homepage corresponding to the homepage ID information or the homepage identification number from the tree-like homepage system according to the service visibility authority preset in the current homepage as a target postal communication homepage.

In another aspect, the present invention further provides an apparatus for processing multifunctional services in a tree-like homepage system. The tree-like homepage system comprises a plurality of homepages connected according to an administrative management relationship inside an organization or a personnel internal relationship. Each of the homepages is used for performing management operation on subordinate homepages belonging to the homepage.

In one embodiment, the apparatus comprises an instruction response module used for responding to a service processing instruction based on a current homepage; a target homepage determining module used for selecting one or more homepages corresponding to a service visibility authority preset in the current homepage from the tree-like homepage system as target homepages; and a service processing module used for performing service processing on the service processing instruction based on the current homepage and/or the target homepages.

In one embodiment, the service processing module is further used for querying service information corresponding to a service query instruction in the current homepage and/or the target homepages and pushing a query result to the current homepage for displaying when the service processing instruction is the service query instruction.

In one embodiment, the service processing module is further used for acquiring to-be-presented service information input based on the current homepage according to a service information presentation instruction, pushing the to-be-presented service information to the current homepage and/or the target homepages, and performing information presentation on a corresponding page position of the current homepage and/or the target homepages when the service processing instruction is the service information presentation instruction.

In yet another aspect, the invention also provides a non-transitory computer-readable storage medium storing programs and/or instruction codes. The programs and/or instruction codes, when executed by one or more processors, cause the above method for processing multifunctional services to be performed.

Compared with the prior art, the present invention provides the method and apparatus for processing multifunctional services which are used for realizing the processing of each service information in the tree-like homepage system, wherein a connection relationship among all the homepages in the tree-like homepage system corresponds to an existing relationship inside an organization or an administrative management relationship, therefore, the processing of service information is realized based on the connection relationship among all the homepages in the tree-like homepage system, different homepages may also be notified to perform rapid response and processing for different services under the condition that all functions of the tree-like homepage system may be effectively enhanced, the convenience and high speed in service information processing are greatly improved, and the user experience is improved.

In addition, the effective communication between the user and a service publisher may be realized by virtue of an integrated communication function integrated under different service modules of a homepage, and the communication way is diversified and simple as well as easy to operate.

To make the foregoing objectives, features and advantages of the present invention easier to understand, these and other aspects of the present invention will become apparent from the following description of the preferred embodiments, taken in conjunction with the following drawings, although variations and modifications therein may be affected without departing from the spirit and scope of the novel concepts of the disclosure.

BRIEF DESCRIPTION OF THE DRAWINGS

To describe the technical solutions of the embodiments of the present invention more clearly, the following briefly introduces the accompanying drawings required by the embodiments, it should be understood that the following accompanying drawings show only some embodiments of the present invention and cannot be regarded as a limit to the scope, and a person of ordinary skill in the art may still derive other relevant drawings from these accompanying drawings without creative efforts.

FIG. 1 is a schematic diagram of a block structure of a homepage management platform applying a tree-like homepage system according to one embodiment of the present invention.

FIG. 2 is a structural schematic diagram of the tree-like homepage system according to one embodiment of the present invention.

FIG. 3 is a flow schematic diagram of a method for processing multifunctional services according to one embodiment of the present invention.

FIG. 4 is a sub-flow schematic diagram of a step S13 shown in FIG. 3.

FIG. 5 is the other sub-flow schematic diagram of the step S13 shown in FIG. 3.

FIG. 6 is another sub-flow schematic diagram of the step S13 shown in FIG. 3.

FIG. 7 is schematic diagram of a block structure of an apparatus for processing multifunctional services according to one embodiment of the present invention.

Listing of reference numerals: 10, homepage management platform; 100, apparatus for processing multifunctional services; 110, instruction response module; 120, target homepage determining module; 130, service processing module; 200, memory; 300, memory controller; and 400, processor.

DETAILED DESCRIPTION OF THE INVENTION

The invention will now be described more fully hereinafter with reference to the accompanying drawings, in which exemplary embodiments of the invention are shown. The invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this invention will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art. Like reference numerals refer to like elements throughout.

The terms used in this specification generally have their ordinary meanings in the art, within the context of the invention, and in the specific context where each term is used. Certain terms that are used to describe the invention are discussed below, or elsewhere in the specification, to provide additional guidance to the practitioner regarding the description of the invention. For convenience, certain terms may be highlighted, for example using italics and/or quotation marks. The use of highlighting and/or capital letters has no influence on the scope and meaning of a term; the scope and meaning of a term are the same, in the same context, whether or not it is highlighted and/or in capital letters. It will be appreciated that the same thing can be said in more than one way. Consequently, alternative language and synonyms may be used for any one or more of the terms discussed herein, nor is any special significance to be placed upon whether or not a term is elaborated or discussed herein. Synonyms for certain terms are provided. A recital of one or more synonyms does not exclude the use of other synonyms. The use of examples anywhere in this specification, including examples of any terms discussed herein, is illustrative only and in no way limits the scope and meaning of the invention or of any exemplified term. Likewise, the invention is not limited to various embodiments given in this specification.

The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. As used in the description herein and throughout the claims that follow, the meaning of “a”, “an”, and “the” includes plural reference unless the context clearly dictates otherwise. Also, as used in the description herein and throughout the claims that follow, the meaning of “in” includes “in” and “on” unless the context clearly dictates otherwise.

It will be understood that, although the terms first, second, third, etc. may be used herein to describe various elements, components, regions, layers and/or sections, these elements, components, regions, layers and/or sections should not be limited by these terms. These terms are only used to distinguish one element, component, region, layer or section from another element, component, region, layer or section. Thus, a first element, component, region, layer or section discussed below can be termed a second element, component, region, layer or section without departing from the teachings of the invention.

Furthermore, relative terms, such as “lower” or “bottom” and “upper” or “top,” may be used herein to describe one element's relationship to another element as illustrated in the figures. It will be understood that relative terms are intended to encompass different orientations of the device in addition to the orientation shown in the figures. For example, if the device in one of the figures is turned over, elements described as being on the “lower” side of other elements would then be oriented on the “upper” sides of the other elements. The exemplary term “lower” can, therefore, encompass both an orientation of lower and upper, depending on the particular orientation of the figure. Similarly, if the device in one of the figures is turned over, elements described as “below” or “beneath” other elements would then be oriented “above” the other elements. The exemplary terms “below” or “beneath” can, therefore, encompass both an orientation of above and below.

It will be further understood that the terms “comprise(s)” and/or “comprising,” or “include(s)” and/or “including” or “has (have)” and/or “having” or “contain(s)” and/or “containing” when used in this specification specify the presence of stated features, regions, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, regions, integers, steps, operations, elements, components, and/or groups thereof.

Unless otherwise defined, all terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which the invention belongs. It will be further understood that terms, such as those defined in commonly used dictionaries, should be interpreted as having a meaning that is consistent with their meaning in the context of the relevant art and the invention, and will not be interpreted in an idealized or overly formal sense unless expressly so defined herein.

As used herein, the phrase at least one of A, B, and C should be construed to mean a logical (A or B or C), using a non-exclusive logical OR. As used herein, the term “and/or” includes any and all combinations of one or more of the associated listed items.

As used herein, the term “module” may refer to, be part of, or include an Application Specific Integrated Circuit (ASIC); an electronic circuit; a combinational logic circuit; a field programmable gate array (FPGA); a processor (shared, dedicated, or group) that executes code; other suitable hardware components that provide the described functionality; or a combination of some or all of the above, such as in a system-on-chip. The term module may include memory (shared, dedicated, or group) that stores code executed by the processor.

The term “code”, as used herein, may include software, firmware, and/or microcode, and may refer to programs, routines, functions, classes, and/or objects. The term shared, as used above, means that some or all code from multiple modules may be executed using a single (shared) processor. In addition, some or all code from multiple modules may be stored by a single (shared) memory. The term group, as used above, means that some or all code from a single module may be executed using a group of processors. In addition, some or all code from a single module may be stored using a group of memories.

The terms “chip” or “computer chip”, as used herein, generally refer to a hardware electronic component, and may refer to or include a small electronic circuit unit, also known as an integrated circuit (IC), or a combination of electronic circuits or ICs. As used herein, the term “server” generally refers to a system (e.g., a social network server) that responds to requests across a computer network to provide, or help to provide, network services, e.g., network data storage and database management. A server may also include one or more processors to execute computer programs in parallel. An implementation of the server may include software and suitable computer hardware. A server may run on a computing device or a network computer. In some cases, a computer may provide several services and have multiple servers running.

The terms “client” or “client terminal”, or “terminal”, as used herein, refer to any appropriate user terminal with certain computing capabilities, e.g., a personal computer (PC), a work station computer, a hand-held computing device (e.g., a tablet), a mobile terminal (e.g., a mobile phone or a smart phone), or any other user-side computing devices.

The invention in one aspect relates to methods, apparatuses, and/or electronic devices for processing multifunctional services. One of ordinary skill in the art would appreciate that, unless otherwise indicated, certain computer systems and/or components thereof may be implemented in, but not limited to, the forms of software, firmware or hardware components, or a combination thereof.

The apparatuses, systems, and/or methods may be implemented by one or more computer programs executed by one or more processors. The computer programs include processor-executable instructions that are stored on a non-transitory tangible computer readable medium. The computer programs may also include stored data. Non-limiting examples of the non-transitory tangible computer readable medium are nonvolatile memory, magnetic storage, and optical storage.

The apparatuses, systems, and/or methods may be illustrated in the accompanying drawings by various blocks, components, circuits, processes, algorithms, etc. (collectively referred to as “elements”). These elements may be implemented using electronic hardware, computer software, or any combination thereof. Whether such elements are implemented as hardware or software depends upon the particular application and design constraints imposed on the overall system. By way of example, an element, or any portion of an element, or any combination of elements may be implemented as a “processing system” that includes one or more processors. Examples of processors include microprocessors, microcontrollers, graphics processing units (GPUs), central processing units (CPUs), application processors, digital signal processors (DSPs), reduced instruction set computing (RISC) processors, systems on a chip (SoC), baseband processors, field programmable gate arrays (FPGAs), programmable logic devices (PLDs), state machines, gated logic, discrete hardware circuits, and other suitable hardware configured to perform the various functionality described throughout this disclosure. One or more processors in the processing system may execute software. Software shall be construed broadly to mean instructions, instruction sets, code, code segments, program code, programs, subprograms, software components, applications, software applications, software packages, routines, subroutines, objects, executables, threads of execution, procedures, functions, etc., whether referred to as software, firmware, middleware, microcode, hardware description language, or otherwise.

Accordingly, in one or more example embodiments, the functions described may be implemented in hardware, software, or any combination thereof. If implemented in software, the functions may be stored on or encoded as one or more instructions or code on a computer-readable medium. Computer-readable media includes computer storage media. Storage media may be any available media that can be accessed by a computer. By way of example, and not limitation, such computer-readable media can comprise a random-access memory (RAM), a read-only memory (ROM), an electrically erasable programmable ROM (EEPROM), optical disk storage, magnetic disk storage, other magnetic storage devices, combinations of the aforementioned types of computer-readable media, or any other medium that can be used to store computer executable code in the form of instructions or data structures that can be accessed by a computer.

The description below is merely illustrative in nature and is in no way intended to limit the invention, its application, or uses. The broad teachings of the invention can be implemented in a variety of forms. Therefore, while this invention includes particular examples, the true scope of the invention should not be so limited since other modifications will become apparent upon a study of the drawings, the specification, and the following claims. For purposes of clarity, the same reference numbers will be used in the drawings to identify similar elements. It should be understood that one or more steps within a method may be executed in different order (or concurrently) without altering the principles of the invention.

Referring to FIG. 1, a schematic block structure of a homepage management platform 10 applying a method for processing multifunctional services is shown according to one embodiment of the present invention. The homepage management platform 10 comprises a multifunctional service processing apparatus 100, a memory 200, a memory controller 300 and a processor 400. All the components including the memory 200, the memory controller 300 and the processor 400 are directly or indirectly electrically connected to realize data transmission or interaction. For example, all the components are electrically connected by one or more communication buses or signal lines. The apparatus for processing multifunctional services 100 comprises at least one software functional module which may be stored in the memory 200 in a software or firmware way or solidified in an operation system in the homepage management platform 10. The processor 400 accesses the memory 200 under the control of the memory controller 300 so as to execute an executable module stored in the memory 200, such as the software functional module and a computer program in the apparatus for processing multifunctional services 100.

It should be understood that a structure as shown in FIG. 1 is only schematic, namely the homepage management platform 10 may be provided with more or less components than FIG. 1 or a configuration different from that in FIG. 1, wherein all the components as shown in FIG. 1 may be software, hardware or a combination thereof. Alternatively, the homepage management platform 10 may be, but not limited to a server, a computer, a mobile phone, an iPad and the like.

In another aspect, the invention also provides a non-transitory computer-readable storage medium storing programs and/or instruction codes. The programs and/or instruction codes, when executed by one or more processors, cause the following methods for multifunctional service processing to be performed.

Referring to FIG. 2, a structural schematic diagram of the tree-like homepage system is shown according to one embodiment of the present invention. In the exemplary embodiment, the tree-like homepage system comprises a plurality of homepages connected according to an administrative management relationship inside an organization or a personnel internal relationship. Specifically, the tree-like homepage system is a multi-level homepage connected/nested homepage set and is used for mapping an organization branch or organization internal relationship, namely a superior and subordinate connection relationship among all levels of homepages is decided by the administrative management relationship or a relationship inside an organization. Each of the homepages may be used for performing management operation on subordinate homepages belonging to the homepage.

As shown in FIG. 2, a root homepage (top-level homepage) in the tree-like homepage system may correspond to an organization or personnel owning the maximum administration authority in actual organization management. For example, the root homepage serving as the topmost homepage of the tree-like homepage system owns a management operation authority such as homepage movement, homepage correlation, homepage deletion, homepage creation or homepage authority setting for all other homepages in the tree-like homepage system.

During actual implementation, each of the homepages may correspond to a homepage ID or an identification number in the embodiment in order to rapidly and accurately realize management such as homepage search and homepage communication for each homepage, it is assumed that the identification number is taken as an example, as shown in FIG. 2, it is assumed that each homepage in the tree-like homepage system is created based on the identification number and may own at least one identification number with a preset length, for example, the length (the preset length) of the identification number may be an integer which is larger than or equal to 4, so that it is convenient to extend personnel and organization branches in an organization. As shown in FIG. 2, the identification number may be formed in a way of combination of a fixed number and a variable number according to an actual demand, a 12-digital number may be in a 4000xxxxxx form if the identification number is the 12-digital number, wherein 4000 is fixed, x is an integer ranging from 0 to 9, and when the tree-like homepage system is created based on the identification number in such a form, a 12-digital number field distributed to the tree-like homepage system of an organization in which the sum of branch organizations and employees is smaller than 10000 is in a 4000 abcd xxxx form, wherein abed is a constant. It should be noted that, for a homepage owning a plurality of identification numbers, the identification number of the homepage is the smallest number in all the identification numbers owned by the homepage, such as a digital number of which the identification number is 12, then, identification numbers which may be owned by the root homepage of the tree-like homepage system are 4000 1000 0000-0999, 2000-2999 and 6000-6999, and the identification number of the root homepage is 4000 1000 0000. It should be noted that all letters i, j, k, m and n for identifying each-level homepage in FIG. 2 are non-negative integers, and both two symbols as shown in the figure represent for homepages.

One aspect of the present invention provides a method for processing multifunctional services for processing each service in the tree-like homepage system based on the tree-like homepage system, and the method for processing multifunctional services is applied to the homepage management platform 10. The specific process and steps of the method for processing multifunctional services are introduced in detail below in conjunction with FIG. 3. It should be appreciated that the method is not limited by FIG. 3 or the following specific orders.

Step S11, a service processing instruction is responded based on a current homepage;

step S12, one or more homepages corresponding to a service visibility authority preset in the current homepage are selected from the tree-like homepage system so as to be used as target homepages; and

step S13, service processing is performed on the service processing instruction based on the current homepage and/or the target homepages.

According to the embodiment, in the step S11-step S13, the processing of corresponding services such as various different types of services including recruitment information publication, product information publication, purchasing information publication, fund raising and investment project information publication as well as upstream and downstream organization group and online activity publication is realized based on a connection relationship (relationship of administrative subordination) among all the homepages in the tree-like homepage system, so that the rapid response and effective processing of a service information processing instruction are realized.

Specifically, in the step S11, the service processing instruction may be information publication, deletion, editing, communication and the like initiated by an organization or service information query, comment, retransmission, communication and the like initiated by a user. In addition, the current homepage may be any one homepage such as a branch organization homepage or an employee homepage in the tree-like homepage system and is not limited by the embodiment herein.

During actual implementation, each of the homepages may be integrated with one or more of service functional modules such as an organization dynamic functional module, a visiting card presentation module, a picture presentation module, a video presentation module, a recruitment information presentation module, a product publication or purchasing information presentation module, an organization fund-raising and investing information presentation module, an organization activity information publication module and the like. Moreover, during actual implementation, an entry link of each service functional module may be directly published below a cover photo of each homepage or folded in “more” links below a cover of each homepage.

In the step S12, the tree-like homepage system corresponds to the administrative management relationship inside an actual organization or personnel internal relationship, therefore, service processing may be performed under homepages within a certain range, for example, the service visibility authority preset in the current homepage may be set to include all subordinate homepages of the current homepage if the current homepage corresponds to an East China marketing director, and then, information may be simultaneously published in the homepages corresponding to the service visibility authority when a homepage manger publishes the information on the current homepage under the service visibility authority, wherein a target homepage may be a superior homepage, an equative homepage or a subordinate homepage of the current homepage and is not limited in the embodiment herein. It should be explained that the preset service visibility authority may be preset by the superior homepage of the current homepage or set by the current homepage. In addition, during actual implementation, the service visibility authority may be generally divided into five grades: public, within an organization, all subordinate homepages, direct subordinate homepages and self. For example, the visibility of the current homepage may be set as that the current homepage is only visible (invisible) for the superior homepage, or the equative homepage or the subordinate homepage or all the homepages in the homepage system and the like.

In the step S13, there are various actual implementation ways of the step S13 according to different service types and the like when a service corresponding to the service processing instruction is processed.

As an implementation way, when the service processing instruction is a service query instruction, the service information corresponding to the service query instruction may be queried in the current homepage and/or the target homepages, and a query result is pushed to the current homepage for displaying.

For example, a visitor queries a picture service on the current homepage, the service query instruction may require to only query pictures or photo albums presented on the current homepage or query photo albums or pictures, related to the pictures or photo albums presented in the current homepage, in other homepages in the tree-like homepage system. During actual implementation, the visitor accessing the homepages may initiate a picture query instruction by virtue of a picture tab or a photo album tab, then, the homepage management platform 10 queries corresponding pictures and the like in the current homepage and/or the target homepages based on the picture query instruction and pushes a query result to the current homepage for displaying.

For example, if the service query instruction is a homepage visiting card query instruction, a homepage visiting card may be a visiting card of the current homepage or the superior and subordinate homepages of the current homepage with a user access authority. During actual implementation, the visitor may click “visiting card” in a homepage tab bar to initiate the homepage visiting card query instruction, so that the homepage management platform pushes and presents homepage visiting card information such as an overview, a brief introduction, top management teams, industrial and commercial information, an organization structure and other contents of the homepage.

During actual implementation, the visitor may also execute operation such as commenting and sharing on the viewed service information based on the accessed homepage during multifunctional service processing.

As the other implementation way, as shown in FIG. 4, when the service processing instruction is a service information presentation instruction, the step S13 may be realized by steps S130 and S131 which are specifically described as follows.

Step S130, to-be-presented service information input based on the current homepage is acquired according to the service information presentation instruction; and

step S131, the to-be-presented service information is pushed to the current homepage and/or the target homepages, and information presentation is performed on a corresponding page position of the current homepage and/or the target homepages.

In the embodiment, in the steps S130 and S131, homepage management personnel may present the to-be-presented service information within the range of the service visibility authority, such as the subordinate homepage or the equative homepage of the current homepage, preset in the current homepage based on the current homepage and/or the target homepages, and the to-be-presented service may be, but not limited to recruitment information publication, product information publication, purchasing information publication, fund raising and investment project information publication as well as upstream and downstream organization group and online activity publication. It can be understood that the service information may be presented according to the presentation rules and positions of different types of preset services on the homepages when the to-be-presented service information is presented.

As another implementation, when the service processing instruction is a communication instruction, the target homepages are target communication homepages and integrated communication may be realized between the superior and subordinate homepages in the tree-like homepage system, as shown in FIG. 5, the step S13 may also comprise the following steps S132 and S133.

Step S132, a communication service type is determined according to the communication instruction; and

step S133, a communication connection between the current homepage and each of the target communication homepages is established according to the communication service type.

Due to the communication connection between the current homepage and each of the target communication homepages, realized based on a superior and subordinate relationship among the homepages in steps S14 and S15, the visitor may initiate real-time communication to a corresponding organization or employee based on the accessed service information, so that the convenience of communication about a certain service between the user and the organization may be greatly improved, and the user may more rapidly and comprehensively know about the service information. An integrated communication tool may be integrated into one or more functional units of one or more homepages in the tree-like homepage system according to an actual demand.

Specifically, the communication service type in the step S132 may be, but not limited to one or more of an IM (instant messaging) instruction, an audio call instruction and a video call instruction. The service information publication is realized by that the information is published to one or more homepages based on a relationship between the superior and subordinate homepages in the tree-like homepage system according to an actual demand, and different service information may correspond to different competent departments or employees (different homepages), therefore, a communication functional tab may be integrated under each service module presented on the homepages in order to facilitate the user to send a communication instruction to administrative departments corresponding to different homepages based on different service information, and thus, the visitor clicks the communication functional tab to send a communication request to the corresponding target communication homepage so as to realize communication. The communication instruction initiated based on job hunting information by a job hunter is illustrated herein.

It is assumed that the job hunter (visitor) may view recruitment information published by an organization or a person corresponding to the tree-like homepage system by virtue of a “recruitment tab” on the current homepage and may click a job on a job list to browse job details and delivery a resume to the job, and meanwhile, the communication icon for initiating the communication instruction is presented on the job list to facilitate the job hunter to initiate the communication instruction such as the IM (instant messaging) instruction, the audio call instruction and the video call instruction to the corresponding job, so that the IM conversation as well as audio and video IP calls or E-mails between the job hunter and the target communication homepage is realized.

It can be understood that the management personnel of the target communication homepage may receive, manage and read the received resume based on the target communication homepage and initiate the IM conversation as well as audio and video IP calls or send mails and the like to a resume deliverer on a viewed homepage of the resume according to a job application, the communication instruction and the like initiated by the job hunter. In addition, the management personnel of the target communication homepage may also view candidates in various states based on the target communication homepage and perform related operations, for example, the candidates are transferred to other stages (for example, a new resume is transferred to a viewed bar), and information of the candidates is noted (for example, related information such as the names, employment dates, departments and jobs of the candidates are filled-in), so that it is convenient to realize the mutual communication such as interview notice issue and admission notice issue between a recruiter inside the organization and the job hunter.

Further, for any service information presented on the current homepage in addition to the recruitment information, the embodiment provides an entry for communication with a service provider for the visitor based on any homepage in the tree-like homepage system according to an actual demand, for example, the user may also click the communication tab to initiate IM, audio communication, video communication or mail communication and the like to product-related management personnel when browsing related products on a product list, so that product details are further known.

As a further implementation, when the service processing instruction is a mail sending and receiving instruction and the target homepages are target postal communication homepages, as shown in FIG. 6, the step S13 may be realized by the following steps S134-S136.

Step S134, an instruction operation position on the current homepage when the user initiates the mail sending and receiving instruction is acquired;

step S135, a mail sending and receiving type is determined according to the instruction operation position, a mail sending and receiving window corresponding to the mail sending and receiving type is called and presented; and

step S136, a mail content input by the user is acquired based on the mail sending and receiving window presented on the current homepage and is sent to the target postal communication homepages (target homepages).

In the embodiment, the convenience and operability of a mail sending and receiving process may be effectively improved by adopting a mail sending and receiving way given in the steps S134-S136, wherein there are two mail sending and receiving types including addressed postal communication and unaddressed postal communication, the unaddressed postal communication means that the user may send an unaddressed mail, namely an “internal letter”, to other user homepages in the tree-like homepage system on the premises that the user does not know a mailbox address of a target postal communication homepage and does not leak the self-mailbox address, for example, the user may realize a function of sending and receiving the unaddressed mail (internal letter) between two individuals, between an individual and an organization and between two organizations in a way such as a mail sending link on the visiting card or the homepage as well as a mailbox internal letter contact person and internal letter writing. During actual implementation, the implementation way of the step S12 is different for different mail sending and receiving types in the embodiment and is specifically described as follows.

(1) When the addressed postal communication is adopted as the mail sending and receiving type, a mailbox address is acquired based on the mail sending and receiving window, and a homepage corresponding to the mailbox address is selected from the tree-like homepage system according to the service visibility authority preset in the current homepage so as to be used as a target postal communication homepage, wherein the service visibility authority is described in detail in the step S12, and the descriptions thereof are omitted herein in the embodiment.

Each organization homepage or employee homepage in the tree-like homepage system may be preset with two mailbox addresses such as a user ID mailbox address formed in a way of “organization ID.org”@gcall.com” and a digital mailbox address formed in a way of identification number @gcall.com according to an actual demand. Meanwhile, the user may view a homepage ID mailbox address and/or a homepage identification number mailbox address on the logged-in homepage. Therefore, once the user needs to send and receive a mail, the mailbox address of the homepage may be filled in an addressee bar so that the sending of the mail is realized. It should be noted that the homepage ID is in one-to-one correspondence to the homepage identification number. In addition, the mail address may also be automatically filled in by clicking the visiting card or a service option on the target postal communication homepage in addition to manually inputting the mailbox address.

(2) When unaddressed postal communication is adopted as the mail sending and receiving type, whether homepage ID information or a homepage identification number is linked into the instruction operation position or not is judged, and if the homepage ID information or the homepage identification number is linked into the instruction operation position, a homepage corresponding to the homepage ID information or the homepage identification number is selected from the tree-like homepage system according to the service visibility authority preset in the current homepage so as to be used as a target postal communication homepage, wherein the homepage ID is in one-to-one correspondence to the homepage identification number, and in actual mail sending, once unaddressed postal communication is determined to be adopted as the mail sending and receiving type, the service visibility authority preset in the current homepage is set as that all the homepages are visible, namely the mail may be sent between the user and any one homepage in the tree-like homepage system based on the current homepage, without a limit of the service visibility authority preset in the current homepage.

In one embodiment, for further improving the user experience, when the mail sending and receiving type is determined according to the instruction operation position in the step S135, whether addressed postal communication is adopted as the mail sending and receiving type or not may be preferentially judged according to the instruction operation position, and if not, the mail sending and receiving type may be directly determined as unaddressed postal communication, the subsequent mail sending and receiving operations are performed, and the descriptions thereof are omitted herein in the embodiment.

In addition, for the unaddressed postal communication in the embodiment, it should be noted that:

(a) each of a sender and a receiver of a mail for unaddressed postal communication should be a homepage user, such as an individual user homepage, an organization homepage or each-level homepage in an organization homepage group, in the tree-like homepage system.

(b) When the receiver of the mail is the individual user homepage, the user may send a mail (internal letter) without the mailbox address of an addressee or an addressor to a mailbox in the tree-like homepage system by virtue of the homepage visiting card of the receiver or the mail sending link of the homepage, without knowing the mailbox address of the receiver.

(c) When the receiver of the mail is the organization homepage or the each-level homepage in the organization homepage group, the user of the current homepage may send an unaddressed mail (internal letter) to the receiver by virtue of the visiting card of the receiver or the mail sending link of the homepage, without knowing the mailbox address of the each-level homepage of the receiver, if only the mail of the receiver is set to be visible for the current homepage.

(d) In a mail receiving detail page of the mailbox of a user who has received the unaddressed mail (internal letter), only the name of the sender of the mail is displayed, and the mailbox address of the sender of the mail is not displayed, the user may reply the received unaddressed mail, and the reply of the mail under such a condition is also realized by virtue of the function of unaddressed postal communication (internal letter), and only the name of the sender is displayed, and the mailbox address of the sender is not displayed when the replied mail is received.

(e) The homepage user sending the unaddressed mail may manually add the addressee of the unaddressed mail as an internal letter contact person; and conversely, the homepage user receiving the unaddressed mail may manually add the addressor of the unaddressed mail as an internal letter contact person.

(f) The user may perform matching in an unaddressed postal communication contact list by virtue of names of other homepage users in the tree-like homepage system and add the matched homepage information into the unaddressed postal communication contact list so as to perform unaddressed postal communication.

Further, based on the description of the method for processing multifunctional services, the present invention further provides an apparatus for processing multifunctional services 100 applied to the homepage management platform 10, and the apparatus for processing multifunctional services 100 comprises an instruction response module 110, a target homepage determining module 120 and a service processing module 130.

The instruction response module 110 is used for responding to a service processing instruction based on a current homepage; and in the embodiment, the description of the instruction response module 110 may specifically refer to the detailed description in the step S11, namely the step S11 may be performed by the instruction response module 110, and therefore, more descriptions are omitted herein.

The target homepage determining module 120 is used for selecting one or more homepages corresponding to a service visibility authority preset in the current homepage from the tree-like homepage system as target homepages; and in the embodiment, the description of the target homepage determining module 120 may specifically refer to the detailed description in the step S12, namely the step S12 may be performed by the target homepage determining module 120, and therefore, more descriptions are omitted herein.

The service processing module 130 is used for performing service processing on the service processing instruction based on the current homepage and/or the target homepages. In the embodiment, the description of the service processing module 130 may specifically refer to the detailed description in the step S13, namely the step S13 may be performed by the service processing module 130, and therefore, more descriptions are omitted herein.

In sum, the present invention provides the method and apparatus for processing multifunctional services which are used for realizing the processing of service information in the tree-like homepage system, wherein a connection relationship among all the homepages in the tree-like homepage system corresponds to an existing relationship inside an organization or an administrative management relationship, therefore, the processing of service information is realized based on the connection relationship among all the homepages in the tree-like homepage system, different homepages may also be notified to perform rapid response and processing for different services under the condition that all functions of the tree-like homepage system may be effectively enhanced, the convenience and high speed in service information processing are greatly improved, and the user experience is improved.

In addition, the effective communication between the user and a service publisher may be realized by virtue of an integrated communication function integrated under different service modules of a homepage, and the communication way is diversified and simple as well as easy to operate.

It should be appreciated that the disclosed apparatus and method may also be implemented in other manners. The embodiments of the apparatus and method described above are merely illustrative, but are not intended to limit the invention. For example, the flow diagrams and block diagrams in the drawings illustrate the architecture, functionality and operation of possible implementations of systems, methods and computer program products according to the multiple embodiments of the present invention. In this regard, each block of the flow diagram or block diagram may represent a module, a program segment, or a portion of a code that includes one or more executable instructions for implementing the specified logical functions. It should also be noted that in some alternative implementations, the functions noted in the blocks may also occur in a different order from the one illustrated in the drawings. For example, two consecutive blocks may be executed substantially in parallel, and they may sometimes be executed in the reverse order, depending upon the function involved. It should also be noted that each block of the block diagram and/or flow diagram, and a combination of blocks in the block diagram and/or flow diagram, may be implemented in a special hardware-based system that performs the specified function or action, or may be implemented by a combination of special hardware and computer instructions.

In addition, the functional modules in the embodiments of the present invention can be integrated together to form an independent part, or each functional module can exist alone, or two or more modules can be integrated to form an independent part.

When the function is implemented in the form of a software functional module and sold or used as an independent product, the function may be stored in a computer-readable storage medium. Based on such an understanding, the technical solution of the present invention essentially, or the part contributing to the prior art, or all or some of the technical solution may be embodied in the form of a software product. The computer software product is stored in a storage medium and includes several instructions for instructing a computer device (which may be a personal computer, an electronic device 10, a network device, or the like) to perform all or some of the steps of the methods described in the embodiments of the present invention. The foregoing storage medium includes: various media that can store program code, such as a USB flash disk, a mobile hard disk drive, a read-only memory (ROM), a random access memory (RAM), a magnetic disk, or an optical disc.

The foregoing descriptions are merely preferred embodiments of the present invention, but are not intended to limit the present disclosure. For a person skilled in the art, the present invention can have various modifications and changes. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present disclosure shall fall within the protection scope of the present invention.

The embodiments were chosen and described in order to explain the principles of the invention and their practical application so as to enable others skilled in the art to utilize the invention and various embodiments and with various modifications as are suited to the particular use contemplated. Alternative embodiments will become apparent to those skilled in the art to which the invention pertains without departing from its spirit and scope. Accordingly, the scope of the invention is defined by the appended claims rather than the foregoing description and the exemplary embodiments described therein.

Claims

1. A method for processing multifunctional services in a tree-like homepage system, wherein the tree-like homepage system comprises a plurality of homepages connected according to an administrative management relationship inside an organization or a personnel internal relationship, each homepage is used for performing management operation on subordinate homepages belonging to the homepage, the method comprising:

responding to a service processing instruction based on a current homepage;
selecting one or more homepages corresponding to a service visibility authority preset in the current homepage from the tree-like homepage system as target homepages; and
performing service processing on the service processing instruction based on the current homepage and/or the target homepages.

2. The method according to claim 1, wherein when the service processing instruction is a service query instruction, the step of performing service processing on the service processing instruction based on the current homepage and/or the target homepages comprises:

querying service information corresponding to the service query instruction in the current homepage and/or the target homepages, and pushing a query result to the current homepage for displaying.

3. The method according to claim 1, wherein when the service processing instruction is a service information presentation instruction, the step of performing service processing on the service processing instruction based on the current homepage and/or the target homepages comprises:

acquiring to-be-presented service information input based on the current homepage according to the service information presentation instruction; and
pushing the to-be-presented service information to the current homepage and/or the target homepages, and performing information presentation on a corresponding page position of the current homepage and/or the target homepages.

4. The method according to claim 3, wherein integrated communication may be realized among all the homepages in the tree-like homepage system, and when the service processing instruction is a communication instruction and the target homepages are target communication homepages, the step of performing service processing on the service processing instruction based on the current homepage and/or the target homepages comprises:

determining a communication service type according to the communication instruction; and
establishing a communication connection between the current homepage and each of the target communication homepages according to the communication service type.

5. The method according to claim 4, wherein the communication service type is one or more of an instant messaging (IM) service, an audio call service and a video call service.

6. The method according to claim 1, wherein the integrated communication may be realized among all the homepages in the tree-like homepage system, and when the service processing instruction is a mail sending and receiving instruction and the target homepages are target postal communication homepages, the step of performing service processing on the service processing instruction based on the current homepage and/or the target homepages comprises:

acquiring an instruction operation position on the current homepage when a user initiates the mail sending and receiving instruction;
determining a mail sending and receiving type according to the instruction operation position, and calling and presenting a mail sending and receiving window corresponding to the mail sending and receiving type; and
acquiring a mail content input by the user based on the mail sending and receiving window presented on the current homepage, and sending the mail content to the target postal communication homepages.

7. The method according to claim 6, wherein the step of selecting one or more homepages corresponding to a service visibility authority preset in the current homepage from the tree-like homepage system as target homepages comprises:

when addressed postal communication is adopted as the mail sending and receiving type, acquiring a mailbox address based on the mail sending and receiving window, and selecting a homepage corresponding to the mailbox address from the tree-like homepage system according to the service visibility authority preset in the current homepage as a target postal communication homepage; or
when unaddressed postal communication is adopted as the mail sending and receiving type, judging whether homepage ID information or a homepage identification number is linked into the instruction operation position or not, and if the homepage ID information or the homepage identification number is linked into the instruction operation position, selecting a homepage corresponding to the homepage ID information or the homepage identification number from the tree-like homepage system according to the service visibility authority preset in the current homepage as a target postal communication homepage.

8. A non-transitory computer-readable medium storing programs which, when executed by one or more processors, cause the method for processing multifunctional services according to claim 1 to be performed.

9. An apparatus for processing multifunctional services in a tree-like homepage system, wherein the tree-like homepage system comprises a plurality of homepages connected according to an administrative management relationship inside an organization or a personnel internal relationship, each of the homepages is used for performing management operation on subordinate homepages belonging to the homepage, the apparatus comprising:

an instruction response module used for responding to a service processing instruction based on a current homepage;
a target homepage determining module used for selecting one or more homepages corresponding to a service visibility authority preset in the current homepage from the tree-like homepage system as target homepages; and
a service processing module used for performing service processing on the service processing instruction based on the current homepage and/or the target homepages.

10. The apparatus according to claim 9, wherein the service processing module is further used for querying service information corresponding to a service query instruction in the current homepage and/or the target homepages and pushing a query result to the current homepage for displaying when the service processing instruction is the service query instruction.

11. The apparatus according to claim 9, wherein the service processing module is further used for acquiring to-be-presented service information input based on the current homepage according to a service information presentation instruction, pushing the to-be-presented service information to the current homepage and/or the target homepages, and performing information presentation on a corresponding page position of the current homepage and/or the target homepages when the service processing instruction is the service information presentation instruction.

Patent History
Publication number: 20190327204
Type: Application
Filed: Sep 21, 2018
Publication Date: Oct 24, 2019
Inventor: Shiwei Li (Shatin)
Application Number: 16/137,976
Classifications
International Classification: H04L 12/58 (20060101); H04L 29/08 (20060101); G06F 17/30 (20060101); G06Q 10/08 (20060101);