Abstract: A system and method provide an integrated automation solution that links multiple systems and applications of a contact center operation and provides a unified support interface and unified knowledge base that delivers relevant data in real-time to assist contact center personnel during a customer interaction. Robotic Process Automation (RPA) is used for automating workflows and processes with robots (e.g., attended and/or unattended) that perform various tasks and activities for capturing information (data, documents, etc.) from multiple front-end and/or back-end systems and applications to provide the necessary data and information in real-time during a contact center session.

Abstract: Meeting and conferencing systems and methods are implemented in a variety of manners. Consistent with one embodiment of the present disclosure, an audio conference system includes communications circuitry and a caller interface, each associated with setting up or managing the audio conference. Menu options may be provided to validate or authenticate incoming telephony calls. In response to a selection of the menu options, an incoming telephony call may be prompted to select a callback number, and then the system monitors for a trigger event. A participant is contacted in response to detecting the trigger event, and the contacted participant is then placed into the audio conference.

Abstract: A system and method for resolving an unsatisfactory quality of experience (QoE) for an application executed on a wireless device that accesses a CSP network is described. A QoE network appliance generates an integrated event stream that includes a RAN data set, a CN data set, a NWDAF data set, a QoE latency measurement, a QoE bandwidth measurement, and a QoE packet loss rate measurement. A measured QoE score is generated with the RAN data set, the CN data set, and the NWDAF data set. The measured QoE score is associated with a QoE latency measurement, a QoE bandwidth measurement, and a QoE packet loss rate measurement. A robotics process automation (RPA) module receives the integrated event stream when the measured QoE score fails to satisfy the QoE requirement. The RPA module performs one or more automated actions to improve the measured QoE based on information from the integrated event stream.

Abstract: An image processing system includes an image processing device configured to process an image, a microphone configured to acquire sound, a display configured to display information, and one or more controllers. The one or more controllers are configured to function as a unit configured to acquire text information based on voice information acquired via the microphone, and a unit configured to cause the image processing device to execute image processing in response to an execution command being acquired from the text information, and to cause the display to display, in response to an execution command related to the image processing being not acquired from the text information and a setting command related to the image processing being acquired, a screen for waiting for an execution instruction to execute image processing that is based on at least the setting command.

Abstract: According to an embodiment, an image processing apparatus includes a display unit, an operation unit, a processing unit, a storage unit, and a control unit. The display unit is configured to display an operation screen on which a processing mode and setting information may be selected. The operation unit is configured to receive an operation instruction from the operation screen displayed on the display unit and to transmit a processing job based on the operation instruction. The processing unit is configured to execute a process based on the processing job received from the operation unit. The storage unit is configured to store use history information indicating the processing jobs. The control unit is configured to customize the operation screen according to the use history information stored by the storage unit and cause the display unit to display the customized operation screen.

Abstract: A printing apparatus that prints an image on a sheet includes at least one memory that stores a set of instructions, and at least one processor that executes instructions, of the set of instructions, to cause the printing apparatus to perform operations including receiving a print job for instructing printing of a plurality of pages, in which a plurality of copies, each including one or more pages, is included, determining a number of copies based on a number of pages in the plurality of pages and attribution information indicating a number of pages per a set of pages to be printed, and displaying a screen that includes information indicating the determined number of copies.

Abstract: An information processing apparatus including a first management unit configured to manage account information of a cloud service, and a second management unit configured to manage setting information on a function of a shortcut, includes a control unit configured to change, in a case where the account information is changed and a shortcut using the account information is present, the setting information of the shortcut.

Abstract: A medium feeding device includes: a medium mounting section onto which a medium to be fed is mounted; a feeding unit that feeds the medium mounted on the medium mounting section; and a supporting member that supports an end in a width direction of the medium mounted on the medium mounting section and that supports the medium at a higher position than the medium mounting section in a direction of loading of the medium, the width direction being a direction crossing a feed direction.

Abstract: A recording apparatus includes: a recording unit that performs recording on a medium; a medium discharging section that discharges the medium on which recording has been performed; a medium receiving section that receives the medium discharged by the medium discharging section; a face-down discharge path that guides, to the medium discharge section, the recorded medium with a recorded side thereof facing downward; a document movement path that is provided at an upper part of a housing constituting an outer casing of the recording apparatus and along which a document moves; and a reading unit provided in the document movement path to read the document. The medium receiving section also serves as a support tray that supports the document to be inserted into the document movement path or the document exiting from the document movement path.

Abstract: An information processing apparatus, to communicate with an image forming apparatus having a predetermined sheet feeding unit, includes a selection unit and a setting unit. The selection unit selects one storage method at least from among a first and second sheet information storage method. The setting unit executes a setting, based on the selected one storage method, for the predetermined sheet feeding unit. In the first sheet information storage method and after the sheet information is set for the predetermined sheet feeding unit, the setting of the sheet information is not cancelled when an absence of a sheet on the predetermined sheet feeding unit is detected. In the second sheet information storage method and after the sheet information is set for the predetermined sheet feeding unit, the setting of the sheet information is cancelled when an absence of a sheet on the predetermined sheet feeding unit is detected.

Abstract: An image scanning apparatus includes a sheet loading unit, a pickup roller, a first conveying roller, a detecting unit, a first stepping motor, a second conveying roller, a second stepping motor, a scanning unit, and a control unit that starts driving of the second stepping motor after performing phase matching of the second stepping motor. The control unit starts driving of the first stepping motor without performing phase matching of the first stepping motor. When an instruction to start scanning is input, the control unit starts the phase matching of the second stepping motor. When the detecting unit detects the document, the control unit starts driving of the first stepping motor after completion of the phase matching of the second stepping motor. When the detecting unit detects no document, the control unit starts driving of the first stepping motor before completion of the phase matching of the second stepping motor.

Abstract: An information processing apparatus includes a memory and a processor configured to change an operation mode between a first operation mode and a second operation mode depending on preset time frames, set the time frames in response to an operation performed via a network by an administrative user having administration authority, and change a current operation mode to the first operation mode or the second operation mode in response to an operation input by a general user on an operation panel of the information processing apparatus.

Abstract: A job management server, which is connected to a Web application server and a job processing apparatus via a network, comprises: a registration unit which registers, when a job received from the Web application server is added with information indicating that a request source of the job is the job processing apparatus, the job in a first job queue, and to register, when the job is not added with the information, the job in a second job queue having a lower priority than the first job queue; and a transmission unit which transmits the job registered in the first job queue in response to a request from the job processing apparatus while a user utilizes a Web application via the job processing apparatus.

Abstract: According to one embodiment, an image reading apparatus includes a light emitting unit, a first carriage, a first photoelectric conversion unit, a first lens, and a second carriage. The light emitting unit irradiates a reading object with light. The first carriage includes a first optical member for guiding reflected light from the reading object. The first carriage is movable in a sub-scanning direction along the reading object. The first photoelectric conversion unit receives the reflected light from the reading object guided through the first optical member and outputs an image signal. The first lens is disposed on an optical path of the reflected light between the first optical member and the first photoelectric conversion unit, and images the reflected light from the reading object on the first photoelectric conversion unit. The second carriage is movable in a main scanning direction orthogonal to the sub-scanning direction along the reading object with respect to the first carriage.

Abstract: A document management facility may process volumes of physical documents for digital imaging. The document management facility may utilize robotic apparatus to perform the various functions for processing the documents, which may include document intake, document storage, document digitization, and/or document removal. Digital versions of the documents may be accessed with a document management system.

Abstract: Embodiments of the present disclosure provide an image forming control method, an image forming apparatus, and a non-transitory storage medium. The image forming control method includes acquiring job data and job parameters corresponding to the job data, where the job parameters include an image post-processing direction and a job data direction; determining a sheet feed direction based on the image post-processing direction and the job data direction in conjunction with a pre-stored corresponding relationship for characterizing a preset image post-processing direction, a preset job data direction, and a preset sheet feed direction; and based on the sheet feed direction, the job data, the job data direction, and the image post-processing direction, controlling an image forming device to perform an image forming operation, and controlling an image post-processing device to perform an image post-processing operation.

Abstract: A system that appropriately synthesizes output data and a code provided by an external settlement service is provided. The system comprising a transmitting unit configured to transmit information for generating a code used for paying a amount of money to an external settlement service, a receiving unit configured to receive the code generated based on the information transmitted by the transmitting unit, and a synthesizing unit configured to synthesize the code received by the receiving unit and output data.

Abstract: Mask entries for each of a plurality of passes over which print fluid drops are to be dispensed for printing an image are generated based on different types of masks and based on image data for the image. Print fluid drop dispensation for a pixel for which the mask entries for a given pass specify repeated print fluid drop dispensation is moved to a mask entry for an adjacent pass that does not specify print fluid drop dispensation for the pixel. Ejection of print fluid to print the image is caused based on the generated mask entries.

Abstract: Apparatus, systems, and methods to generate an edge aware brush for navigation and segmentation of images via a user interface are disclosed. An example processor is to at least: construct a brush for segmentation of image data; provide an interactive representation of the brush with respect to the image data via a user interface, the interactive representation to be displayed and made available for interaction in each of a plurality of viewports provided for display of views of the image data in the user interface; enable update of the viewports based on manipulation of the representation; facilitate display of a preview of a segmentation of the image data corresponding to a location of the representation; and, when the segmentation is confirmed, facilitate generation of an output based on the segmentation.

Abstract: An image forming apparatus capable of achieving both convenience of a user and defense against external threats is provided.

Abstract: Multiple framings of a video may define different positionings of a viewing window at different moments within the video. The positionings of the viewing window defined by the multiple framings may be used as fixed positionings of the viewing window in a viewing path. The viewing path may define changes in the positioning of the viewing window between the fixed positionings. A presentation of the video may be generated to include the extents of the video within the viewing window.

Abstract: An image capture device may be physically connected to a computing device using a data cable. The image capture device may masquerade as an ethernet card to the computing device over the physical connection. The image capture device may communicate with the computing device over the physical connection using a wireless communication protocol.

Abstract: Methods, systems, and apparatus for conducting a video conference. A location of one or more sets of eyes in an image may be determined. The relative location of an image capture device and/or a portion of a display device may be adjusted based on the determined location.

Abstract: The present invention provides significant and much needed improvements in person-to-person interactions within videoconferencing events, by enabling each participant a greater freedom the move around quickly, and change their acoustic perspectives based on their relative positions to other participants, to control who is near to them, and to quickly scan through all participants in a venue to choose participants they like and later to see who liked them. Recent advances in processing power and simulation of binaural sound from monophonic sound simulates distances and azimuth angles as well as aural anatomical comb filtering effects to simulated stereophonic sound and select desirable crowd noises in videoconferencing.

Abstract: This disclosure describes a video room system that can generate a video room utilizing a cross-application technique by accessing functions of one application based on user interaction within a separate application. In particular, the disclosed systems can generate a video room that remains open for access by a creator device and invitee devices in a casual come-and-go fashion. The disclosed systems can further generate a video room link that is distributable intelligently to grant access to the video room to invitee devices. The disclosed systems can also automatically surface a video room link to an invitee device based on determining a digital connection between the invitee device and the creator device.

Abstract: One example system for multiple host management of videoconferencing sub-meetings includes a processor and at least one memory device. The processor establishes a main videoconferencing meeting and establishes a host of the main videoconferencing meeting. The host participates using a first host client device. The processor can receive a selection of a participant to be a co-host. The co-host participates in the main videoconferencing meeting from a second host client device. The processor receives a first sub-meeting control input from the second host client device, wherein the first sub-meeting control input identifies an action to perform with respect to a sub-meeting. The system generates a second sub-meeting control input based on the first sub-meeting control input, executes the second sub-meeting control input, and discards the first sub-meeting control input so that the sub-meeting command is associated with the main host.

Abstract: Aspects of the present disclosure involve a system comprising a computer-readable storage medium storing a program and method for providing side conversations within a virtual conferencing system. The program and method provide, in association with a virtual conference among plural participants, a first audio channel for sharing among the plural participants; provide, for each of the plural participants, display of a participant video element which corresponds to the participant and which includes a user-selectable button to initiate a side conversation with the participant; receive indication of a user selection, by a first participant, of the user-selectable button for initiating a side conversation with a second participant of the plural participants; and provide a second audio channel from a first device associated with the first participant to a second device associated with the second participant, in conjunction with providing the first audio channel to the second device.

Abstract: A system, method, and computer program are provided for receiving face models based on face nodal points. In use, a real-time face model is received, wherein the real-time face model includes one or more face nodal points. Real-time face nodal points are received, including additional one or more face nodal points. The real-time face model is manipulated based on the real-time face nodal points.

Abstract: A method for assembling a vehicular camera includes providing a front camera housing, providing a rear camera housing, and providing a PCB. The rear camera housing includes a coaxial electrical connector and the PCB has inner and outer electrically conductive traces. The coaxial electrical includes inner and outer electrically conductive terminals. The rear camera housing is moved toward engagement with the front camera housing so that the terminals contact the traces. The rear camera housing is attached at the front camera housing so that the terminals remain in contact with the traces. After the rear camera housing is attached at the front camera housing, the terminals are in electrical connection with the traces at the PCB. The coaxial electrical connector includes a cable connecting end that is opposite the terminals and that is configured to electrically connect to a coaxial connector of a coaxial cable of a vehicle.

Abstract: Techniques for facilitating shutter and light signal synchronization systems and methods are provided. In one example, a system includes a vehicle. The vehicle includes a light emitting device configured to emit a light signal. The vehicle further includes a logic device configured to transmit data associated with the light signal. The system further includes a wearable apparatus. The wearable apparatus includes a shutter device configured to synchronize with the light signal based on the data and process the light signal according to the synchronization. Related methods and devices are also provided.

Abstract: A self-healing video surveillance system is described. The self-healing video surveillance system includes one or more surveillance cameras that are configured to store configuration data of a network video recorder in operable communication with the surveillance cameras. The network video recorder includes configuration data, and a module configured to store the configuration data on the surveillance cameras and/or retrieve configuration data stored on the surveillance cameras. A new network video recorder introduced into the network retrieves the stored configuration data to self-configure with minimal or no human interaction. In embodiments, configuration data is distributed among a plurality of surveillance cameras, and may be stored in encrypted format.

Abstract: An image-stream windowing method includes capturing, with a camera located at a fixed position and having a fixed field of view, a high-resolution image stream of an object that moves during said capturing. The high-resolution image stream includes a sequence of high-resolution frames. The method also includes determining, for each high-resolution frame of the sequence of high-resolution frames, a respective window, of a sequence of windows corresponding to the sequence of high-resolution frames, that encloses the object within said each high-resolution frame. The size and location of the respective window are determined based at least on the fixed position, the fixed field of view, and a position of the object. The method also includes generating a low-resolution image stream from the high-resolution image stream by cropping said each high-resolution frame with its respective window.

Abstract: In various examples, cloud computing systems may store frames of video streams and metadata generated from the frames in separate data stores, with each type of data being indexed using shared timestamps. Thus, the frames of a video stream may be stored and/or processed and corresponding metadata of the frames may be stored and/or generated across any number of devices of the cloud computing system (e.g., edge and/or core devices) while being linked by the timestamps. A client device may provide a request or query to dynamically annotate the video stream using a particular subset of the metadata. In processing the request or query, the timestamps may be used to retrieve video data representing frames of the video stream and metadata extracted from those frames across the data stores. The retrieved metadata and video data may be used to annotate the frames for display on the client device.

Abstract: An in-cabin monitoring system includes a camera which captures an image of an inside of a cabin of a vehicle, a light source which irradiates the inside of the cabin with light, and a controller which controls the camera and the light source. The light source is capable of emitting first light which is light to be emitted when checking whether a person is present using the camera and second light which is stronger than the first light. The controller captures an image of the inside of the cabin using the camera while causing the light source to emit the second light, before the person gets in the vehicle and after the person gets out of the vehicle.

Abstract: A mobile device includes an image sensor separated from a processing component by an open space. The image sensor includes one or more light source modules and the processing component includes one or more light sensors aligned with the one or more light source modules. Image data from the image sensor may be transmitted to the processing component via light signals exchanged between the one or more light source modules and the one or more light sensors. In some embodiments, light signals transmitted between one or more light source modules of an image sensor and one or more light sensors of the processing component are used to determine positional and angular data about the image sensor.

Abstract: A robotic mount is configured to move an entertainment element such as a video display, a video projector, a video projector screen or a camera. The robotic mount is moveable in multiple degrees of freedom, whereby the associated entertainment element is moveable in three-dimensional space. In one embodiment, a system of entertainment elements are made to move and operate in synchronicity with each other, such as to move a single camera via multiple robotic mounts to one or more positions or along one or more paths.

Abstract: An optical device includes an optical device including, a movable frame configured to hold an optical member, and a coupling frame to be coupled to the movable frame via an oscillation axis, and a stationary frame to which the coupling frame is fixed via a vibration absorbing member. The stationary frame has a shaft part to which the vibration absorbing member is attached, and a first surface and a second surface opposed to each other outside the shaft part, the coupling frame is disposed so as to be separated from the shaft part, the first surface, and the second surface with the vibration absorbing member, and a thickness of the vibration absorbing member existing between the coupling frame and the first surface and/or the second surface is thicker than a thickness of the vibration absorbing member existing between the coupling frame and the shaft part of the stationary frame.

Abstract: Systems and methods for projecting a multi-faceted image onto a convex polyhedron based on an input image are described. A system can include a controller configured to determine a mapping between pixels within a wide-angle image and a multi-faceted image, and generate the multi-faceted image based on the mapping.

Abstract: An object feature visualization system is disclosed. The system may include a computing device that generates video-mapped images to project onto physical objects. The video-mapped images may include features to be projected onto the objects. The projection of a video-mapped image onto the physical object allows for the visualization of the feature on the object. In some examples, the computing device receives a feature selection for a particular object, and generates a video-mapped image with the selected feature to provide to a projector to project the video-mapped image onto the physical object. In some examples, a user is able to select one or more features for one or more objects of a room display via a user interface. The system then projects video-mapped images with the selected features onto the physical objects. The system may allow a user to save feature selections, and to purchase or request additional information about objects with selected features.

Abstract: Provided is a method for creating a virtual reality content, storing the virtual reality content in a transmission buffer, and after that, managing the transmission buffer. A server creates the virtual reality content based on user's motion information, stores the virtual reality content in the transmission buffer and is allowed to modify the virtual reality content stored in the transmission buffer based on subsequently received user's motion information, so that the most recent user's motion information can be appropriately reflected in the virtual reality content. It is possible to provide a more immersive virtual reality service.

Abstract: Video information and sensor information may be obtained. The video information may define spherical video content having a progress length. The spherical video content may define visual content viewable from a point a view as a function of progress through the progress length of the spherical video content. The spherical video content may be captured by one or more image capture devices. The sensor information may characterize capture of the spherical video content. A viewing direction for the spherical video content may be determined based on the sensor information and/or other information. The viewing direction may define a direction of view for the spherical video content from the point of view as the function of progress through the progress length of the spherical video content. The spherical video content may be presented on a display based on the viewing direction.

Abstract: Systems, methods, and non-transitory computer-readable medium storing instructions that, when executed, causes a processor to perform operations to display a three-dimensional (3D) space. The methods may include, with an imaging device, capturing a first series of frames as the imaging device travels from a first location to a second location within a space, and capturing a second series of frames as the imaging device travels from the second location to the first location. The method may also include determining a first segment in the first series of frames that matches a second segment in the second series of frames to create a segmentation dataset, generating video clip data based on the segmentation dataset, the video clip data defining a series of video clips, and displaying the series of video clips.

Abstract: According to one embodiment, a method for controlling an electronic device includes illuminating an object while moving a light emitting area formed by turning on light emitting elements simultaneously, capturing a shadow generated by the object by image sensing elements on a same substrate as the light emitting elements, and creating three-dimensional data about an outer shape of the object based on a shadow image.

Abstract: In an electronic device according to the present invention, on a first screen, a range of a part of a VR content having a first video range is displayed as a display range and the display range is changed in accordance with an orientation change of the electronic device or a display range change operation, and on a second screen, a first image with a second video range that is narrower than the first video range and a second image with a range outside of the second video range in the first video range are displayed side by side; an edited VR content including the second video range is generated; and the second video range is changed in accordance with a video range change operation in a state where the first image and the second image are being displayed on the second screen.

Abstract: An imaging device and method of imaging a region. The imaging device includes a first camera and a first light source set at a periphery of the first camera, a second camera separated from the first camera by a selected distance and a second light source set at a periphery of the second camera, and a processor configured to operate the first light source set and the second light source set independently of each other. The region is illuminated using the first light source and a first image is obtained. The region is illuminated using the second light source and a second image is obtained. At least one of the first image and the second image includes an illumination effect.

Abstract: An electronic device includes: a display; a first camera module having a first field of view (FoV) and generating first image data; a second camera module having a second FoV that is less than the first FoV and generating second image data; and an application processor configured to obtain zoom information including a zoom ratio and a region of interest (ROI) determined based on a user's input, to generate converted image data by scaling an image area corresponding to the ROI with respect to image data corresponding to the zoom ratio from among the first image data and the second image data, and to control the display to display the converted image data.

Abstract: A lens unit includes: a resin lens including a flange forming an outer peripheral portion of the resin lens and a fitting portion having a diameter smaller than a diameter of the outer peripheral portion of the flange; a lens barrel including a lens housing chamber and an abutting surface, the lens housing chamber housing the resin lens with the fitting portion facing the abutting surface; and a pressing member pressing the resin lens against the abutting surface along an optical axis of the resin lens. The fitting portion being fit into the lens housing chamber over an entire circumference of the fitting portion with clearance between the entire circumference and the lens housing chamber to position the resin lens in a direction perpendicular to the optical axis of the resin lens.

Abstract: Technologies are generally described for coordination of structured light-based image detectors. In some examples, one or more structured light sources may be configured to project sets of points onto the scene. The sets of points may be arranged into disjoint sets of geometrical shapes such as lines, where each geometrical shape includes a subset of the points projected by an illumination source. A relative position and or a color of the points in each geometrical shape may encode an identification code with which each illumination source may be identified. Thus, even when the point clouds projected by each of the illumination sources overlap, the geometrical shapes may still be detected, and thereby a corresponding illumination source may be identified. A depth map may then be estimated based on stereovision principles or depth-from-focus principles by one or more image detectors.

Abstract: A stereoscopic image display device is provided and includes a flat panel display unit, a lens array unit, and a spacer unit. The flat panel display unit has a display surface. The lens array unit includes at least one condenser lens, which is disposed on a side of the display surface. The spacer unit is disposed between the display surface and the condenser lens, such that the lens array unit and the flat panel display unit are spaced apart from each other. In a light field system of the stereoscopic image display device, an object distance between the display surface of the flat panel display unit and the condenser lens of the lens array unit is configured to enable an absolute value of a central depth plane (CDP) of the stereoscopic image display device in the light field system to be between 1 mm and 200 mm.

Abstract: A head-mounted display device includes a see-though display providing both eyes of a user with a view of a physical object, a processor, and a non-volatile storage device holding instructions executable by the processor to: display an image that corresponds to the physical object to a first eye of the user at an offset to the physical object; display blocking light to a second eye of the user; in response to alignment user input, move a position of the image relative to the physical object; in response to completion user input, determine the inter-pupillary distance of the user; and calibrate the head-mounted display device based on the inter-pupillary distance.