Patents Issued in February 1, 2024
  • Publication number: 20240039998
    Abstract: An asset management system includes an asset management network that connects various types of refrigeration appliances to an asset manager. At the device layer, IOT devices are connected to the refrigeration appliances and have edge compute capability, including a backup power management function, and a modem for network communication. IOT device ports directly integrate with sensors, switches, and/or serial data controllers of refrigeration appliances. Push notification alarms are initiated on the edge of the network by IOT devices. The network tags operating data by appliance serial, and the asset manager stores the data using serial numbers as primary keys. The asset manager streams data from numerous appliances and uses event driven processing to promptly respond to edge alarms. The operating data keyed by serial number is enriched with proprietary data organized by appliance type and is used to develop new predictive models by appliance type.
    Type: Application
    Filed: July 31, 2023
    Publication date: February 1, 2024
    Applicant: True Manufacturing Co., Inc.
    Inventor: Dominik Gothe
  • Publication number: 20240039999
    Abstract: A Representational State Transfer (REST)-Simple Message Transfer Protocol (SMTP) protocol gateway (RSPG) is disclosed that includes capabilities for accessing and processing REST Application Programming Interfaces (APIs) using SMTP. The RSPG receives a first email message, extracts information from the received first email message and constructs a REST API call based on the extracted information. The RSPG invokes the REST API call against a REST endpoint and receives a response generated from execution of the REST API call. The RSPG generates a second email message based on the response and causes the second email message to be communicated to an intended recipient of the response of the REST API call.
    Type: Application
    Filed: October 13, 2023
    Publication date: February 1, 2024
    Applicant: Oracle International Corporation
    Inventor: Bryan James Phillippe
  • Publication number: 20240040000
    Abstract: Methods, systems, and computer program products. A virtual canvas is presented in an active area of an online meeting facility that renders participant-specific online virtual canvas interactions raised by a respective plurality of users' devices. Users can see and hear each other's interactions during an virtual canvas session. Annotations include drawings, content object edits, voice annotations, etc. that correspond to a displayed portion of a content object of a content management system (CMS). Based on the interactions and/or inferences made based on those interactions, the virtual canvas system generates commands to be executed by the content management system. Characteristics of interactions between users can be enriched by drawing information from the content management system and using such information in combination with the interactions themselves.
    Type: Application
    Filed: April 17, 2023
    Publication date: February 1, 2024
    Applicant: Box, Inc.
    Inventors: Rafal SZCZEPANSKI, Raymond HUIE
  • Publication number: 20240040001
    Abstract: A system, method, and computer-readable medium are disclosed for performing a data center connectivity management operation. The connectivity management operation includes: providing a data center asset with a data center asset client module, the data center asset client module including an endpoint extension; providing an endpoint with a data center asset client extension; establishing a connection between the data center asset client module and a connectivity management system, the connectivity management system comprising a connectivity management system aggregator; and, communicating between the endpoint and the connectivity management system via the data center asset client extension.
    Type: Application
    Filed: July 27, 2022
    Publication date: February 1, 2024
    Applicant: Dell Products L.P.
    Inventors: Christopher Atkinson, Eric Williams, Damon G. Earley, Dominique Prunier
  • Publication number: 20240040002
    Abstract: A control plane server of a virtualized computing service determines that connectivity is to be established between a first portion and a second portion of a distributed application. The first portion runs at a first edge location of a provider network, and the second portion runs at a second edge location. The control plane server transmits metadata associated with the second edge location to a connectivity manager at the first edge location. The metadata is used to establish a secure network channel between the connectivity manager and the second edge location. A message from the first portion of the distributed application is sent to the second portion via the channel.
    Type: Application
    Filed: October 10, 2023
    Publication date: February 1, 2024
    Applicant: Amazon Technologies, Inc.
    Inventors: Nikolay Krasilnikov, Upendra Bhalchandra Shevade, Theodore Joseph Maka'iwi DeRego
  • Publication number: 20240040003
    Abstract: The described technology provides a capability for web applications from different domains to interact within one application environment. For example, an enterprise web application executing on a client terminal is provided the capability to monitor a second web application from a third party vendor even when the second web application is independently executing within an iframe or the like within the enterprise web applications container or context. In some example embodiments, the communication is enabled by a composite cookie or key that incorporates portions of an enterprise web application cookie or key and also portions of a vendor web application cookie or key.
    Type: Application
    Filed: October 6, 2023
    Publication date: February 1, 2024
    Inventor: Vladimir MITEVSKI
  • Publication number: 20240040004
    Abstract: A method performed by an application function (AF) in a wireless communication system is provided. The method includes receiving, from a session management function (SMF), a late notification message indicating a change of a data network access identifier (DNAI), identifying whether an AF change is needed based on the late notification message, and transmitting, to the SMF, a response message including information for change to a target AF for a target DNAI based on a result of identifying that the AF change is needed.
    Type: Application
    Filed: October 6, 2023
    Publication date: February 1, 2024
    Inventors: Kisuk KWEON, Hyesung KIM, Jicheol LEE
  • Publication number: 20240040005
    Abstract: This application provides a context transfer method and a communication apparatus. The method includes: When an edge enabler client context fails to be relocated from a second edge enabler server to a first edge enabler server, a first apparatus sends first information to a first edge application server corresponding to the first edge enabler server, where the first information is used by the first edge application server to subscribe to edge enabler server capability exposure information from the first edge enabler server. In the foregoing technical solution, when an edge enabler client context fails to be transferred, the first apparatus may indicate a target edge application server to subscribe to edge enabler server capability exposure information from a target edge enabler server.
    Type: Application
    Filed: October 6, 2023
    Publication date: February 1, 2024
    Applicant: HUAWEI TECHNOLOGIES CO., LTD.
    Inventors: Yajie Hu, Cuili Ge, Yanmei Yang
  • Publication number: 20240040006
    Abstract: A resource provisioning service allows users to provision multiple, different network resources in an atomic manner and with a single call to a resource provisioning service. In some instances, the multiple, different network resources comprise individual types of resources that form a portion of one or more cloud-computing platforms. For instance, one or more entities may host and operate a cloud-computing platform that includes different types of network resources, such a storage service, a load balancing service, a compute service, a security service, or any other similar or different type of network-accessible service.
    Type: Application
    Filed: July 26, 2023
    Publication date: February 1, 2024
    Applicant: Amazon Technologies, Inc.
    Inventors: Reto Kramer, Daniel Lee Osiecki, Nishanth Shankaran, Venkates P. Balakrishnan, Geoffrey Scott Pare, Blake Meike, Christopher Whitaker
  • Publication number: 20240040007
    Abstract: The present invention provides a method of finding service endpoints that can be customized. The method includes the following steps: step 1: discover the “services” customized by the CSDE method, called the “services” CSDE; step 2: discover groups of running Pods belonging to the respective CSDE “services”; step 3: register the IP of the Pod to the corresponding CSDE “service” according to the requirement to use a specific network range. The method is deployed to the corresponding CSDE application for installation in a container virtualization environment.
    Type: Application
    Filed: July 5, 2023
    Publication date: February 1, 2024
    Applicant: VIETTEL GROUP
    Inventors: Thanh Tu Pham, Khac Thuan Lang, Van Tuan Nguyen, Ngoc Lam Dao
  • Publication number: 20240040008
    Abstract: Providing a service offer includes receiving, at a local device, a connection request to connect a hardware accessory with the local device, identifying, in response to the connection request, one or more services for the local device based on the hardware accessory, and presenting a prompt on a user interface to initiate access by the local device to the service. The services can be identified based on the hardware accessory device or a user account associated with the connection request.
    Type: Application
    Filed: July 28, 2023
    Publication date: February 1, 2024
    Inventor: Madhusudan Rao
  • Publication number: 20240040009
    Abstract: Aspects of the present disclosure involve a CDN utilizing a Direct Server Return (DSR) request command to create a tunnel from one content server to another content server of the CDN. Through the DSR tunnel, a request for content may be served from a content server that is more advantageous for the CDN for any number of reasons, such as from a content server that is logically closer to the content server. In determining when a DSR tunnel is created to provide the content, the CDN may access a database storing various information concerning the CDN, such as the location of egress gateways of the CDN in relation to one or more content servers, connecting network location information, the capabilities of one or more content servers, and/or load information of available content servers.
    Type: Application
    Filed: September 29, 2023
    Publication date: February 1, 2024
    Applicant: Level 3 Communications, LLC
    Inventors: Joelle T. Maslak, Joseph C. Lawrence
  • Publication number: 20240040010
    Abstract: Provided herein are systems and processes for transmitting interactive content to an application and causing the interactive content to be rendered on a display of the application. In at least one embodiment, the system is configured to analyze mapping metadata based on deployment criteria and cause a content element to be rendered on a display when the mapping metadata satisfies the deployment criteria. A content element may be a permitted content element from a plurality of permissible content elements. The deployment criteria includes temporal criteria, mapping criteria, and/or other criteria described herein.
    Type: Application
    Filed: October 10, 2023
    Publication date: February 1, 2024
    Inventor: Kwajalyn Chamar BURNEY
  • Publication number: 20240040011
    Abstract: The disclosed computer-implemented method includes identifying a target networking device communicatively connected to a cluster of networked server instances. The networked server instances are configured to consume network telemetry messages. The method further includes applying a shared lock to the target networking device, so that only a single networked server instance has access to network telemetry messages produced by the target networking device. The method also includes replicating the network telemetry messages produced by the locked target networking device to other server instances in the cluster, and then diverting requests for network telemetry messages from the locked target networking device to another server instance in the cluster of networked server instances. This allows the other server instance in the cluster to service the diverted telemetry data requests for the locked target networking device using the replicated network telemetry messages.
    Type: Application
    Filed: October 11, 2023
    Publication date: February 1, 2024
    Inventors: Colin McIntosh, Michael Costello
  • Publication number: 20240040012
    Abstract: A method for fetching a content from a web server to a client device is disclosed, using tunnel devices serving as intermediate devices. The client device accesses an acceleration server to receive a list of available tunnel devices. The requested content is partitioned into slices, and the client device sends a request for the slices to the available tunnel devices. The tunnel devices in turn fetch the slices from the data server, and send the slices to the client device, where the content is reconstructed from the received slices. A client device may also serve as a tunnel device, serving as an intermediate device to other client devices. Similarly, a tunnel device may also serve as a client device for fetching content from a data server. The selection of tunnel devices to be used by a client device may be in the acceleration server, in the client device, or in both.
    Type: Application
    Filed: October 11, 2023
    Publication date: February 1, 2024
    Inventors: Derry Shribman, Ofer Vilenski
  • Publication number: 20240040013
    Abstract: A method for fetching a content from a web server to a client device is disclosed, using tunnel devices serving as intermediate devices. The client device accesses an acceleration server to receive a list of available tunnel devices. The requested content is partitioned into slices, and the client device sends a request for the slices to the available tunnel devices. The tunnel devices in turn fetch the slices from the data server, and send the slices to the client device, where the content is reconstructed from the received slices. A client device may also serve as a tunnel device, serving as an intermediate device to other client devices. Similarly, a tunnel device may also serve as a client device for fetching content from a data server. The selection of tunnel devices to be used by a client device may be in the acceleration server, in the client device, or in both.
    Type: Application
    Filed: October 11, 2023
    Publication date: February 1, 2024
    Inventors: Derry Shribman, Ofer Vilenski
  • Publication number: 20240040014
    Abstract: A method for fetching a content from a web server to a client device is disclosed, using tunnel devices serving as intermediate devices. The client device accesses an acceleration server to receive a list of available tunnel devices. The requested content is partitioned into slices, and the client device sends a request for the slices to the available tunnel devices. The tunnel devices in turn fetch the slices from the data server, and send the slices to the client device, where the content is reconstructed from the received slices. A client device may also serve as a tunnel device, serving as an intermediate device to other client devices. Similarly, a tunnel device may also serve as a client device for fetching content from a data server. The selection of tunnel devices to be used by a client device may be in the acceleration server, in the client device, or in both.
    Type: Application
    Filed: October 11, 2023
    Publication date: February 1, 2024
    Inventors: Derry Shribman, Ofer Vilenski
  • Publication number: 20240040015
    Abstract: The present disclosure discusses system and methods for improving the efficiency of a remote computing device. The system and methods include generate a profile and delivery schedule for the remote computing device. The system can dynamically update the delivery schedule of future requests the system transmits to the remote computing device based on responses to current request.
    Type: Application
    Filed: October 16, 2023
    Publication date: February 1, 2024
    Applicant: Click Therapeutics, Inc.
    Inventors: Victor Gao, David Klein
  • Publication number: 20240040016
    Abstract: Systems and methods for data modeling in multi-tenant systems are disclosed. Embodiments allow the customization of data models for data types (e.g., such as documents or the like) through the addition of fields to data models for data types for particular tenants without modification to components of the system by allowing the definition of a data type and its associated fields for each tenant and externalizing the definition of those data types. This metamodel can thus enable the fields of a data type for a particular tenant to be independently modified or updated for that tenant and data type. The data type for an individual tenant at any given point in time can thus be defined by the set of fields (e.g., and field versions) associated with that data type as defined for that tenant in the metamodel at that point in time.
    Type: Application
    Filed: October 9, 2023
    Publication date: February 1, 2024
    Inventors: Brian M. Carr, James D. Snyder, Robert J. Macaulay
  • Publication number: 20240040017
    Abstract: Systems and methods for adaptive compression for idempotent data stores in computer messaging are generally described. In some examples, a first node may receive a first message that includes a first message identifier and first payload data. In some examples, the first node may determine that a respective available amount of storage of each node of a plurality of nodes is below a first threshold available amount of storage. In some cases, the plurality of nodes may include the first node. The first node may receive a compression key from a primary node of a cluster including the plurality of nodes. The first node may compress a second message identifier stored in a data structure of the first node using the compression key.
    Type: Application
    Filed: July 28, 2022
    Publication date: February 1, 2024
    Inventors: Andrea Cosentino, Paolo Antinori
  • Publication number: 20240040018
    Abstract: Communication methods, apparatuses, systems, and storage media are provided, to implement communication between a port and another port supporting both a flexible Ethernet protocol and a standard Ethernet protocol. In an example, a port of a first device supports a flexible Ethernet protocol and a standard Ethernet protocol, and a protocol type supported by a port of a second device includes the flexible Ethernet protocol and/or the standard Ethernet protocol. The first device obtains the protocol type supported by the port of the second device, determines a target protocol type based on the protocol type supported by the port of the second device and a protocol type supported by the port of the first device, and communicates with the second device based on the target protocol type. The target protocol type includes the flexible Ethernet protocol or the standard Ethernet protocol.
    Type: Application
    Filed: October 11, 2023
    Publication date: February 1, 2024
    Inventors: Aini LI, Li MEI, Qiwen ZHONG
  • Publication number: 20240040019
    Abstract: A connection structure and a foldable terminal device are provided. The connection structure includes a first connecting member, a second connecting member, and a damping mechanism connected to the first connecting member and the second connecting member. The damping mechanism is configured to achieve hovering of the first connecting member and the second connecting member, so that arbitrary angle hovering in a wide range of angles can be realized. In addition, a certain sense of damping can be fed back to users through the damping mechanism, so that the user experience is improved.
    Type: Application
    Filed: December 17, 2021
    Publication date: February 1, 2024
    Applicant: WUHAN CHINA STAR OPTOELECTRONICS SEMICONDUCTOR DISPLAY TECHNOLOGY CO., LTD.
    Inventor: Dawen NIE
  • Publication number: 20240040020
    Abstract: A foldable electronic device is provided that includes a hinge module, a first housing coupled to a first side of the hinge module, a first printed circuit board disposed inside the first housing and including a first wireless communication module, a processor, and a first ground or a second ground, and a second housing coupled to a second side of the hinge module, in which the first housing includes a first segmenting portion, a second segmenting portion, a first conductive portion, and a second conductive portion, in which the second housing includes a second wireless communication module, a third segmenting portion, a fourth segmenting portion, a third conductive portion, and a fourth conductive portion, and in which a matching circuit is disposed between the first conductive portion and the first ground, and a first filter circuit is connected to a signal path between the first conductive portion and the matching circuit.
    Type: Application
    Filed: October 10, 2023
    Publication date: February 1, 2024
    Inventors: Soonho HWANG, Himchan YUN, Kookjoo LEE, Hojung NAM, Sungkoo PARK, Kyungjae LEE, Donguk CHOI, Seunghwan KIM, Jaebong CHUN
  • Publication number: 20240040021
    Abstract: Provided in the present invention are a hinge with a lifting drive control function and an inward-folding flexible screen mobile terminal. A left structure and a right structure of the hinge each comprise a rotating member; a rotary connecting end of the rotating member is provided with a supporting portion; and the supporting portion is configured to jack, when the flexible screen mobile terminal is unfolded, lifting plates which are above the supporting portions of the left structure and the right structure. The hinge is further provided with a spring for pulling the lifting plates downwards, so that when the flexible screen mobile terminal is folded, the lifting plates descend under the action of the downward pulling force of the spring.
    Type: Application
    Filed: January 28, 2022
    Publication date: February 1, 2024
    Inventors: Guoping YAO, Qiangqiang ZHANG, Jiannan ZHANG, Xinhua WANG
  • Publication number: 20240040022
    Abstract: An electronic device includes: a housing including an opening and sockets; a tray to be insertable into the sockets or removable from the sockets through the opening; and an actuator to generate power to remove the tray from the sockets. The tray includes: a tray body including a space for inserting an external component into the sockets in a longitudinal direction; a tray head provided at one end of the tray body in the longitudinal direction; and a protrusion provided at another end of the tray body in the longitudinal direction and including an inclined surface provided on one side of the protrusion. When the tray is inserted into the sockets, the actuator presses the inclined surface in a width direction of the tray and removes the tray from the sockets in the longitudinal direction of the tray.
    Type: Application
    Filed: August 1, 2023
    Publication date: February 1, 2024
    Applicant: SAMSUNG ELECTRONICS CO., LTD.
    Inventors: Garim KIM, Sungkwang KIM, Hun KIM, Jiwoo LEE
  • Publication number: 20240040023
    Abstract: A display device includes a middle frame, a roller, a flexible display, a sliding mechanism, and a front camera. The middle frame has an upper end and a lower end. The roller is rotatably mounted on the middle frame and arranged close to the lower end. The front camera is installed on the middle frame and arranged close to the upper end. The flexible display is fixedly disposed on the sliding mechanism. The sliding mechanism is slidably mounted to the middle frame and is reciprocally movable in a first direction relative to the middle frame to drive the flexible display to expose or cover the front camera.
    Type: Application
    Filed: October 11, 2021
    Publication date: February 1, 2024
    Inventor: Wenqiang WANG
  • Publication number: 20240040024
    Abstract: An electronic device and a sound recording method for the electronic device are provided. The electronic device includes a housing; a camera module, where the camera module is disposed in the housing and includes a movable support, and the movable support is provided with a lens assembly and is movably disposed on the camera module; and a microphone module, where the microphone module is disposed on the movable support.
    Type: Application
    Filed: June 15, 2023
    Publication date: February 1, 2024
    Applicant: VIVO MOBILE COMMUNICATION CO., LTD.
    Inventors: Chuanjie XUE, Qinlei LIU
  • Publication number: 20240040025
    Abstract: Disclosed is a foldable display device. The foldable display device includes: a first folding rack, a second folding rack and a flexible display panel. The second folding rack is pivotally connected with the first folding rack. The flexible display panel is arranged on one side of the first folding rack and the second folding rack, and one end of the flexible display panel wraps around an end of the first folding rack away from the second folding rack, and extends to cover the other side of the first folding rack. The flexible display panel comprises a first static bending zone and a dynamic bending zone, and the first static bending zone covers the end of the first folding rack away from the second folding rack; the dynamic bending zone covers a pivotal position between the first folding rack and the second folding rack.
    Type: Application
    Filed: November 1, 2021
    Publication date: February 1, 2024
    Inventor: Wenqiang WANG
  • Publication number: 20240040026
    Abstract: An electronic device includes: a casing, where the casing has a first surface and a second surface, the casing includes a top frame and a bottom frame; a flexible display screen, where an inner surface of the flexible display screen is provided with a plurality of transmission holes arranged at intervals, and the flexible display screen includes a first part and a second part that are connected; and a drive mechanism, where the drive mechanism is arranged in the casing, the drive mechanism includes a drive source and a rotating member, the rotating member is provided with a plurality of transmission parts, the transmission part cooperates with the transmission hole, and the driving source drives the flexible display screen to switch between a first state and a second state.
    Type: Application
    Filed: October 10, 2023
    Publication date: February 1, 2024
    Inventors: Jianfeng SHE, Wenchao PAN, Xu CHEN, Qingbin CAI
  • Publication number: 20240040027
    Abstract: Proactive caching, at a client device (e.g., a feature phone), of transient assistant action suggestions for selective rendering by an assistant client application of the client device. A transient assistant action suggestion, when rendered via an assistant client application and selected, causes the assistant client application to initiate performance of a corresponding assistant action. In various implementations, a prefetched transient action suggestion can be a time-constrained suggestion that includes at least associated rendering restriction metadata that defines one or more temporal windows to which rendering of the time-constrained suggestion is restricted. Proactive cache refresh rate metadata can also be associated with transient action suggestion(s) and defines a duration during which the assistant client application is to refrain from interfacing with a remote system to prefetch updated transient assistant action suggestions.
    Type: Application
    Filed: June 29, 2023
    Publication date: February 1, 2024
    Inventors: Diego Accame, Siddharth Jain, Bartlomiej Borawski, Yujie Wan
  • Publication number: 20240040028
    Abstract: Disclosed is a wireless controller, including a remote control body, which includes a processing mechanism disposed at the top of the remote control body, a mounting mechanism disposed on an outer side of the processing mechanism, and a protective mechanism disposed on the bottom of the remote control body; and the processing mechanism includes a protective casing disposed on an outer side of remote control body. For the wireless controller, the arrangement of the processing mechanism, the protective mechanism and the connection assembly can effectively help the mounting and fixation of the control-type electrical components of the remote control body, and at the same time, upon completion of the mounting, the dual-screen design adopted by the display screen can effectively improve the functionality of the device during use, and make the use more convenient, allowing the user to directly observe the device and the operation of the device during user.
    Type: Application
    Filed: October 15, 2023
    Publication date: February 1, 2024
    Applicant: INNO INSTRUMENT (CHINA) INC.
    Inventor: Yangri Zhao
  • Publication number: 20240040029
    Abstract: A computer-readable medium contains codes as a program to perform a method of a mobile device having a memory, a sensor, a camera, a panel to display a menu image and to receive a user input, and a network interface to communicate with an external device. The method includes detecting a motion of the mobile device by using the sensor, activating the camera in response to the detected motion to photograph an object when the mobile device is in a time condition, and not activating the camera in response to the detected motion when the mobile device is not in the time condition.
    Type: Application
    Filed: October 8, 2023
    Publication date: February 1, 2024
    Inventor: Seungman Kim
  • Publication number: 20240040030
    Abstract: A computer that dynamically generates a customized second document is described. During operation, the computer receives information specifying activation of a hosted field in a document associated with a third party, where the information specifies a willingness to receive one or more messages from the computer and specifies a telephone number. In response, the computer dynamically generates the customized second document that includes information about one or more transactions (such as one or more upcoming events) of interest to an individual associated with the telephone number. Then, the computer sends a message to an address corresponding to the telephone number, where the message includes a link to the customized second document. Next, when the computer receives information specifying activation of the link from an electronic device, the computer provides information specifying the customized second document to the electronic device for display on the electronic device.
    Type: Application
    Filed: October 5, 2023
    Publication date: February 1, 2024
    Inventors: Sacha Spindler, Andrew Lewin, Aidan Wright
  • Publication number: 20240040031
    Abstract: An electronic system, a method, and a computer program product support wireless communication with reduced distraction for a driver experiencing challenging driving conditions. The method includes communicating, via a communication subsystem of an electronic system and via a communication network, with a first electronic device participating in a communication session with at least one second electronic device, the communication session hosted by the electronic system. In response to determining that the first electronic device is being used by a driver in a vehicle, the method includes: receiving data about the first electronic device that indicates whether current driving conditions allow the driver to communicate without degrading driving performance; and restricting transmission of new communication inputs from the communication session to the first electronic device to reduce distractions to the driver when the received data indicates the driver is potentially in a challenging driving condition.
    Type: Application
    Filed: July 29, 2022
    Publication date: February 1, 2024
    Inventors: AMIT KUMAR AGRAWAL, RAHUL BHARAT DESAI
  • Publication number: 20240040032
    Abstract: A system and method for improved automotive safety, particularly aimed at the prevention of automobile, truck, and other vehicle accidents related to driving in a distracted manner while using a cell phone.
    Type: Application
    Filed: August 25, 2022
    Publication date: February 1, 2024
    Inventor: JOHN F. LEONARD
  • Publication number: 20240040033
    Abstract: Systems and methods of caller identification differentiation via machine learning techniques are disclosed. In one embodiment, an exemplary computer-implemented method may include: receiving a permission indicator identifying a permission by the user to detect calls being received by a computing device; receiving an indication of a current call being received; utilizing a trained call differentiation machine learning model to determine a likelihood that the current call is of a first call type or a second call type, where the first call type is associated with a first type of activity and the second call type is associated with a second type of activity.
    Type: Application
    Filed: October 9, 2023
    Publication date: February 1, 2024
    Inventors: Asher Smith-Rose, Shabnam Kousha, Tyler Maiman, Lin Ni Lisa Cheng, Joshua Edwards
  • Publication number: 20240040034
    Abstract: The technology disclosed herein enables management of a call on-hold based on a user's activity on their endpoint during the hold period. In a particular embodiment, a method includes determining that a call has been placed on hold by a system other than a first endpoint on the call. The first endpoint is operated by a user. The method further includes receiving on-hold information from the first endpoint. The on-hold information indicates an activity of the user on the first endpoint while waiting on hold. The method also includes managing the call while on-hold based on the activity.
    Type: Application
    Filed: July 29, 2022
    Publication date: February 1, 2024
    Inventors: Aonkar Balkrushna Takalikar, Sudhir Nivrutti Shelke, Paul Roller Michaelis
  • Publication number: 20240040035
    Abstract: Systems and methods for processing calls to determine if the call is potentially fraudulent or unwanted. The system extracts a speech signal from an audio signal associated with a call. The system identifies audio characteristics based on analysis of the audio signal. The system generates textual transcript of the audio signal based on automatic speech recognition of the speech signal, which is used to assign text categories for the call based on an automated multi-label textual classification of the textual transcript. The system assigns audio categories for the call based on automated multi-label acoustic classification of the speech signal. The system generates an output label for the call based on a combined analysis of the text categories, the audio categories, and the audio characteristics. The language spoken during the call may be detected and used to generate the textual transcript and to assign the text categories and the audio categories.
    Type: Application
    Filed: July 29, 2022
    Publication date: February 1, 2024
    Inventors: Branimir Dropuljic, Michael J. Bordash
  • Publication number: 20240040036
    Abstract: Methods and systems provide for real-time user screening of messages within a communication platform. In one embodiment, the system presents, to a first user, a notification of an incoming call from a second user and options for managing the call; receives, from the first client device, a selection of an option to screen the call; in response to the first user selecting to screen the call, presents, to the second user, a prompt for capturing a message; presents a message to the first user; while the message is being presented to the first user, presents, to the first user, a second set of options; and if the system determines that a selection has been made of an option to interrupt the message to accept the call: stops both capture of the message and playback of the message, and presents a digital call between the first and second users.
    Type: Application
    Filed: July 31, 2022
    Publication date: February 1, 2024
    Inventor: Jeffrey Allen Eagan
  • Publication number: 20240040037
    Abstract: Implementations set forth herein relate to generating a pre-call analysis for one or more users that are receiving and/or initializing a call with one or more other users, and/or prioritizing pre-call content according to whether security-related value was gleaned from provisioning certain pre-call content. One or more machine learning models can be employed for determining the pre-call content to be cached and/or presented prior to a user accepting a call from another user. Feedback provided before, during, and/or after the call can be used as a basis from which to prioritize certain content and/or sources of content when generating pre-call content for a subsequent call. Other information, such as contextual data (e.g., calendar entries, available peripheral devices, location, etc.) corresponding to the previous call and/or the subsequent call, can also be used as a basis from which to provide a pre-call analysis.
    Type: Application
    Filed: October 9, 2023
    Publication date: February 1, 2024
    Inventors: Sandro Feuz, Thomas Deselaers
  • Publication number: 20240040038
    Abstract: Systems and methods for detecting indications of a scam caller are disclosed. Call data, such as call audio, is received and used to create a training dataset. Using the training dataset, a machine learning model is trained to detect indications of a scam caller in a phone call. An Interactive Voice Response (IVR) model is trained or configured, using voice samples of speech of a subscriber of a telecommunications service provider, to simulate speech and conversation of the subscriber. A conversational agent is generated using the IVR model and the trained machine learning model. The conversational agent receives a phone call, engages a caller in simulated conversation, and detects indications of whether the caller is a likely scam caller. If the caller is determined to be a likely scam caller, an alert can be generated and/or the call can be disconnected.
    Type: Application
    Filed: October 6, 2023
    Publication date: February 1, 2024
    Inventor: Ovidiu Serban
  • Publication number: 20240040039
    Abstract: This document describes systems and techniques to enable selectable controls for interactive voice response (IVR) systems. The described systems and techniques can determine whether audio data associated with a voice or video call between a user of a computing device and a third party includes multiple selectable options. The third party audibly provides the selectable options during the call. In response to determining that the audio data includes the selectable options, the computing device can determine a text description of the multiple selectable options. The described systems and techniques can then display two or more selectable controls on a display. The user can select a selectable control to indicate a selected option of the multiple selectable options. In this way, the described systems and techniques can improve a user experience with voice calls and video calls by making IVR systems easier to navigate and understand.
    Type: Application
    Filed: December 8, 2020
    Publication date: February 1, 2024
    Inventors: Brandon Charles Barbello, Shenaz Zack, Tim Wantland, Jan Piotr Jedrzejowicz
  • Publication number: 20240040040
    Abstract: A system for remotely and interactively controlling visual and multimedia content displayed on and rendered by a web browser using a telephony device. In particular, the system relates to receiving a voice input (e.g., dual tone multi-frequency DTMF input, spoken input, etc.) from a telephony device (e.g., a landline, a cellular telephone, or other system with telephone functionality, etc.) via a wide-area network to an intermediary computer that is configured to control the rendering of one or more web pages (or other web data) by a standard web browser.
    Type: Application
    Filed: October 5, 2023
    Publication date: February 1, 2024
    Inventor: Troy Barnes
  • Publication number: 20240040041
    Abstract: A system and method are provided for managing an incident call between a public safety responder and a target. Once an incident call is established, the system and method perform audio analytics on the call to determine a trusted side of the call and a target side of the call. The method and system determine, based on the audio analytics of the call, that the trusted side of the call should be modified to create a suitable call environment perception for the target side of the call. Modifications are then made at the trusted side of the call by injecting background audio to create the suitable call environment to be heard at the target side of the call.
    Type: Application
    Filed: August 1, 2022
    Publication date: February 1, 2024
    Inventors: MELANIE KING, ALISA JAMNONGPIPATKUL, MARK ANTILLA, PRANAY MUCHANDI
  • Publication number: 20240040042
    Abstract: A method for facilitating an interaction with a contact center for a customer relating to a problem with a target object. The method includes receiving images of the target object from the customer and processing the images by: identifying a base object corresponding to the target object; retrieving a base object model, product identification information, and customer service information associated with the base object; analyzing the images by comparing the images of the target object to the base object model to detect changes; based on the detected changes, determining a problem statement related to the interaction; and based on the customer service information and the problem statement, selecting an applicable contact center as the contact center for the interaction. The method includes transmitting a communication that include the problem statement to the contact center to initiate the interaction.
    Type: Application
    Filed: July 29, 2022
    Publication date: February 1, 2024
    Applicant: GENESYS CLOUD SERVICES, INC.
    Inventors: ARCHANA SEKAR, VINOD NATAKALA MADHAVAN
  • Publication number: 20240040043
    Abstract: Disclosed is a method for managing acoustic feedback in real-time audio communications in a communications system, the method comprising determining, by means of a detection module, whether a first communication device is in loudspeaker mode, whether the first communication device is in real-time audio communications with a second communication, and whether the first communication device and the second communication device are in a same acoustic space. Upon determining that this is the case a request signal for requesting one or more measures against acoustic feedback is provided to a mitigation module. Further disclosed are a device and a system configured to perform the method, a non-transitory computer-readable medium, an encoder and a decoder.
    Type: Application
    Filed: December 22, 2021
    Publication date: February 1, 2024
    Applicant: Dolby Laboratories Licensing Corporation
    Inventors: Qianqian FANG, Kai LI, Yanmeng GUO, Wei HUANG, Yang LIU
  • Publication number: 20240040044
    Abstract: A method for detecting and flagging problems in videoconferencing is provided. The method includes collecting, by a processing device of a user videoconferencing device, one or more sets of acoustic parameters associated with a conference room. Each set of the one or more sets of acoustic parameters is associated with a video conference attended by a corresponding plurality of users. The method further includes determining whether a first set of the one or more sets of acoustic parameters suggest an action to be performed to improve the first set of acoustic parameters associated with the video conference. The method further includes providing at least one of the one or more sets of acoustic parameters associated with the conference room or the action to be performed to improve the first set of acoustic parameters.
    Type: Application
    Filed: October 2, 2023
    Publication date: February 1, 2024
    Inventors: Christian Schüldt, Magnus Berggren, John Fredric Lindstrom
  • Publication number: 20240040045
    Abstract: An image inspection device includes a processor coupled to a sensor. The processor reads, using the sensor, an image formed on a recording material by an image forming device and creates a read image; causes an analysis to detect an abnormality in the read image and creates an analysis result; and creates a normal image file including the read image in which the abnormality has not been detected based on the analysis result.
    Type: Application
    Filed: October 11, 2023
    Publication date: February 1, 2024
    Applicant: Konica Minolta, Inc.
    Inventor: Makoto Oki
  • Publication number: 20240040046
    Abstract: An image forming apparatus includes a communication interface, a display, and a controller configured to, when the image forming apparatus is remotely connected with an information processing device via the communication interface, transmit, to the information processing device, screen data for causing the information processing device to display a screen corresponding to a display screen being displayed on the display, when receiving remote access from the information processing device, perform display processing for the display screen in accordance with the remote access, and when the remote access is received while a particular screen is being displayed as the display screen on the display, impose a display restriction on the display screen.
    Type: Application
    Filed: October 10, 2023
    Publication date: February 1, 2024
    Inventors: Yutaka URAKAWA, Tomoya KANEKO
  • Publication number: 20240040047
    Abstract: A method for controlling an image forming system including a wireless operation unit having a third wireless communication unit, an acquiring unit that acquires status information of the image forming apparatuses, and a display that displays the status information of the image forming apparatuses includes a connection process in which the third wireless communication unit connects individually to each of a first wireless communication unit of a first image forming apparatus and a second wireless communication unit of a second image forming apparatus via wireless communication without a wireless LAN router, an acquisition process in which the acquiring unit acquires the status information of the first image forming apparatus and the status information of the second image forming apparatus individually, and a display process in which the display displays the status information of the first image forming apparatus and the status information of the second image forming apparatus.
    Type: Application
    Filed: October 5, 2023
    Publication date: February 1, 2024
    Inventor: Daisuke Suga