Abstract: A system which comprises a message data base for storing help messages, a history buffer for storing the past statuses of an interactive processing system, an inference engine for determining a help message to be outputted, and a rule data base for storing the rules for determining a help message by said inference engine, determines an output help message on the basis of at least the past status history using said inference engine, furthermore outputs a help message by a user's command, selects a message data base to be used by the system at that time from a plurality of message data bases, or selects a rule data base to be used by the system at that time from a plurality of said rule data bases

Abstract: A carrier roller comprising (1) an integral roller tire subassembly comprising a cylindrical bearing, two axial inserts, and a molded resilient roller tire and (2) an inner race. In one embodiment, the carrier roller further comprises (3) a roller bushing seal and (4) a labyrinth ring and may further comprise (5) a roller collar. A second embodiment may comprise only the basic components or may further comprise a roller collar. In both embodiments, the roller tire is preferably molded to include a guiding flange, and it is preferably molded from a synthetic material such as urethane.