Call Station Patents (Class 340/286.06)
  • Patent number: 10237420
    Abstract: A method for matching a first entity with at least one second entity selected from a plurality of second entities, comprising defining a plurality of multivalued scalar data representing inferential targeting parameters for the first entity and a plurality of multivalued scalar data of each of the plurality of second entities, representing respective characteristic parameters for each respective second entity; and performing an automated optimization with respect to an economic surplus of a respective match of the first entity with the at least one of the plurality of second entities, and an opportunity cost of the unavailability of the at least one of the plurality of second entities for matching with an alternate first entity.
    Type: Grant
    Filed: December 28, 2017
    Date of Patent: March 19, 2019
    Inventors: Wai Wu, Steven M. Hoffberg
  • Patent number: 10217174
    Abstract: A management system receives inputs over a period of time from outputs of one or more sensors placed within a proximity to a service area, the one or more sensors for detecting at least one of at least one weight and at least one sound. The management system dynamically estimating, based on a rate of a percentage of change of the at least one weight over the period of time and types of sounds of the at least one sound for the service area, one or more wait times until a completion of use of the service area. The management system dynamically generating one or more wait time estimates in real time for a particular user requesting a particular service area size met by a current service area size of the service area based on the one or more wait times and a current number of other users waiting for the particular service area size.
    Type: Grant
    Filed: September 23, 2015
    Date of Patent: February 26, 2019
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Rahul Ghosh, William R. Lariccia, Ravi K. Muthukrishnan, Aaron J. Quirk, Xian Jun Zhu
  • Patent number: 10157536
    Abstract: A dispatch management computer system that integrates with an existing nurse call system for clinical workflow optimization and to create accountability for patient satisfaction and outcomes. The system integrates a “quarterback” (e.g., dispatcher) tablet with a custom dispatch application that presents a floor plan for tracking the RTLS position of staff members and to provide a visual indication of which room and bed the call originated from. When a patient requests assistance, the QB application presents an assessment of the patient needs and, if further assistance is required, provides the dispatcher tools for real time assignment of the appropriate staff member and dispatch to begin the task within a predetermined amount of time required to complete the task allocated. The system enables the prompt assignment of staff personnel and assures that a patient receives prompt staff attention.
    Type: Grant
    Filed: August 8, 2017
    Date of Patent: December 18, 2018
    Inventors: Yair Zuckerman, Nathaniel Robeson
  • Patent number: 10121070
    Abstract: A monitoring system includes cameras adapted to capture images and depth data of the images. A computer device processes the image signals and depth data from the cameras according to various software modules that monitor one or more of the following: (a) compliance with patient care protocols; (b) patient activity; (c) equipment usage; (d) the location and/or usage of assets; (e) patient visitation metrics; (f) data from other sensors that is integrated with the image and depth data; (g) gestures by the patient or caregivers that are used as signals or for controls of equipment, and other items. Alerts may be issued if any conditions of importance are detected.
    Type: Grant
    Filed: November 9, 2017
    Date of Patent: November 6, 2018
    Assignee: Stryker Corporation
    Inventors: Richard A. Derenne, Richard Thomas DeLuca
  • Patent number: 10095546
    Abstract: Some embodiments include a method of scheduling batch processing of a batch processing system based on subscriber usage patterns. The method includes steps of recording a last job commencement event for a subscriber when the batch processing system starts processing a batch process for the subscriber; recording a last usage event for the subscriber when the subscriber uses the batch processing system; in an event that a time period elapsed since the last usage event for the subscriber is less than a time period elapsed since the last job commencement event for the subscriber, placing a next batch process of the subscriber into a recently used queue; identifying the next batch process of the subscriber as the oldest batch process from the recently used queue; and start processing the identified batch process for the subscriber.
    Type: Grant
    Filed: April 11, 2016
    Date of Patent: October 9, 2018
    Assignee: Flexera Software LLC
    Inventor: Robert Lowery
  • Patent number: 9937090
    Abstract: Patient support apparatuses, such as beds, cots, stretchers, recliners, operating tables, and the like include wireless mesh network transceivers that enable them to communicate with each other, and other devices, via mesh networks and/or ad hoc networks. One or more additional wireless transceivers are included, such as WiFi transceivers, that enable direct communication with a healthcare facility network, such as an Ethernet. The mesh network communication between patient support apparatuses and other devices is used for any one or more of: extending the communication range of the existing IT infrastructure, efficiently routing data to the healthcare facility network, determining location of the patient support apparatuses and devices, transporting patient data from one patient support to the next as the patient moves, and for other aspects.
    Type: Grant
    Filed: March 14, 2013
    Date of Patent: April 10, 2018
    Assignee: Stryker Corporation
    Inventors: Michael Joseph Hayes, Aaron Douglas Furman, Christopher John Hopper, John P. Geer, Joshua Elmer Mix, David Terrance Becker, Jonathan Mark Greenbank
  • Patent number: 9774638
    Abstract: A communications system for general business environments that exploits knowledge of user state to provide advantages of efficiency and control for individual users and for the business. The communications system also provides particular advantages in environments where users have multiple communication devices and for communications of a business with external parties. In other aspects, the communication system provides features of application flexibility and system fault-tolerance with broad applicability to communication systems. The communication system includes a controller that receives requests for establishing communications when a user is in an appropriate state to receive communications and communicates state of the user to other users.
    Type: Grant
    Filed: October 22, 2014
    Date of Patent: September 26, 2017
    Assignee: TELETECH HOLDINGS, INC.
    Inventors: Wayne Andrews, Jerry Gechter
  • Patent number: 9648168
    Abstract: A system for optimizing response time to events or representations thereof waiting in a queue has a first server having access to the queue; a software application running on the first server; and a second server accessible from the first server, the second server containing rules governing the optimization. In a preferred embodiment, the software application at least periodically accesses the queue and parses certain ones of events or tokens in the queue and compares the parsed results against rules accessed from the second server in order to determine a measure of disposal time for each parsed event wherein if the determined measure is sufficiently low for one or more of the parsed events, those one or more events are modified to a reflect a higher priority state than originally assigned enabling faster treatment of those events resulting in relief from those events to the queue system load.
    Type: Grant
    Filed: January 13, 2016
    Date of Patent: May 9, 2017
    Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
    Inventor: Yevgeniy Petrovykh
  • Patent number: 9612793
    Abstract: Sound generation and transmission systems and methods using a radio transmitter are provided. A first electronic device receives specific data via a network connecting unit, generates a specific sound according to the specific data, and outputs the specific sound via a sound output unit. A radio transmitter receives the specific sound via a sound input unit, and broadcasts the specific sound in a specific frequency range via a radio transmission module.
    Type: Grant
    Filed: March 7, 2016
    Date of Patent: April 4, 2017
    Assignee: NOODOE CORPORATION
    Inventor: John C. Wang
  • Patent number: 9582952
    Abstract: A computer-implemented method for paperless electronic queue ticketing is provided. The method includes reading, by a processor of a user device, an electronic ticket code displayed on a ticket device, the electronic ticket code having information and instructions for an electronic ticket; decoding, by the processor of the user device, the information and instructions in the electronic ticket code; and sending, by the processor of the user device, a signal to a sensor on the ticket device to obtain the electronic ticket. A system and computer product for paperless electronic queue ticketing are also provided.
    Type: Grant
    Filed: December 15, 2015
    Date of Patent: February 28, 2017
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Francesco Brillante, Giuseppe Longobardi, Alessandro Scotti, Emilio Spatola
  • Patent number: 9035771
    Abstract: A computer-implemented method is disclosed herein. The method includes the step of receiving, at a processing device of a monitoring server, a theft detection signal from a first augmented reality device worn by a first employee of a retail store. The method also includes the step of linking, with the processing device, the first augmented reality device in communication with an electronic computing device operated by a second employee in response to said step of receiving the theft detection signal. The second employee can assist the first employee in assessing whether a theft is occurring.
    Type: Grant
    Filed: January 31, 2013
    Date of Patent: May 19, 2015
    Assignee: WAL-MART STORES, INC.
    Inventors: Stuart Argue, Anthony Emile Marcar
  • Patent number: 9019066
    Abstract: A terminal, such as an automated teller machine, comprises: a customer identification device; a sensor for detecting presence of a customer at the terminal; and a controller coupled to the customer identification device and the sensor. The controller is programmed to (i) track the customer's location, (ii) create a session on identification of a customer, and (iii) close the created session when a customer absence criterion is fulfilled. The functions of the customer identification device and the sensor may be performed by a single unit. The customer absence criterion may comprise a time period during which the customer is not detected at the terminal.
    Type: Grant
    Filed: August 2, 2007
    Date of Patent: April 28, 2015
    Assignee: NCR Corporation
    Inventors: Jonathan S. Black, Michael R. McNamara
  • Patent number: 8970366
    Abstract: Using wireless features, a public service agency is enabled to provide alert information to first responders. An automatic call back from the first responder triggers a voice call launching a location fix on the current location of the first responder. Preferably delivery confirmation that the responder has received the message is received. Once the location fix has been completed, then driving directions with map images are sent to the first responder based on their current location and desired destination for response.
    Type: Grant
    Filed: May 6, 2013
    Date of Patent: March 3, 2015
    Assignee: TeleCommunication Systems, Inc.
    Inventors: Mark A. Titus, Joseph Pohutsky
  • Patent number: 8854195
    Abstract: Methods and apparatus are described for providing access to a network via a first one of a plurality of network access nodes in the network. The network access nodes each have a network address associated therewith which is unique on the network, the first network access node having a first network address associated therewith. The first network address is associated with a first computer while the first computer is connected to the first network access node thereby providing access to the network. When implemented at a hospitality structure such as a hotel, as a guest is checking in or in response to some other appropriate event, information regarding the guest's room environment and other preferences in a database record is transmitted from a head-end module to the network access node in the guest's assigned room. The assigned room is then automatically configured to suit the guest's preferences.
    Type: Grant
    Filed: October 23, 2008
    Date of Patent: October 7, 2014
    Assignee: Guest Tek Interactive Entertainment Ltd.
    Inventors: William B. West, Wallace Eric Smith, Steven R. McDaniel
  • Patent number: 8805712
    Abstract: A wireless network hotel room management system includes a communications network. The system includes a computer connected to the communications network and includes a memory configured to store programming and a processor to execute the programming. A guest room unit is situated in each guest room and is in data communication with the network. A housekeeping module is in communication with the network. The computer monitors real time status of the room. Each guest unit is configured to receive projected absence data from a guest and to communicate the same to the computer through the communications network. Programming executed by the processor determines if received projected absence data is indicative that a guest will be gone long enough for housekeeping to clean the room and, if so, communicates a housekeeping order. The system includes a room reservation module for reserving a room and receiving a room key.
    Type: Grant
    Filed: October 11, 2011
    Date of Patent: August 12, 2014
    Inventor: Hobson L. Black
  • Patent number: 8803668
    Abstract: An indicator apparatus is configurable for use in a healthcare communication system, such as a nurse call system. The indicator apparatus includes a visual indicator. The visual indicator is operable to selectively display one or more colors in response to calls received by the healthcare communication system.
    Type: Grant
    Filed: February 22, 2013
    Date of Patent: August 12, 2014
    Assignee: Hill-Rom Services, Inc.
    Inventors: Richard J. Schuman, Williams F. Collins, Jr.
  • Patent number: 8760270
    Abstract: An intercom system controlling method stores intercom system location information in an electronic device, and sets a reply interface which is displayed on a screen to provide alert messages and operable buttons regarding different communication statuses between the electronic device and an intercom system, which has an outdoor installed at an entrance of a building and an indoor intercom installed with the building. After receiving a request data packet that is generated and sent by a network device of the intercom system, the method displays the intercom system location information, the alert messages and operable buttons of a waiting-for communication status on the reply interface.
    Type: Grant
    Filed: September 27, 2011
    Date of Patent: June 24, 2014
    Assignee: Hon Hai Precision Industry Co., Ltd.
    Inventors: Hou-Hsien Lee, Chang-Jung Lee, Chih-Ping Lo
  • Patent number: 8751146
    Abstract: A method of operating navigation system having location based services and temporal management comprising selecting a temporal component including a time of interest in a client, a server, or a combination thereof; filtering navigation and location based information with the temporal component by the client, the server, or a combination thereof, for forming time of interest relevant information; and communicating the time of interest relevant information between the client and the server for display by the client.
    Type: Grant
    Filed: August 30, 2007
    Date of Patent: June 10, 2014
    Assignee: Telenav, Inc.
    Inventors: Musiri Shrivathsan, David Chiu
  • Patent number: 8731515
    Abstract: A method for establishing an emergency call between a user equipment within a radio coverage area and one of at least two points able to answer the call, the method comprising: receiving said emergency call request; determining a first estimate of the position of said user equipment within said coverage area; interrupting said call establishment by triggering a control point; and using the control point to select, based on said first position estimate, which one of said at least two answering points the call is established with.
    Type: Grant
    Filed: March 23, 2004
    Date of Patent: May 20, 2014
    Assignee: Core Wireless Licensing, S.a.r.l.
    Inventor: Janne Markus Muhonen
  • Patent number: 8704646
    Abstract: A method and apparatus are provided. The method includes the steps of connecting a rerouting processor to a communication port of an alarm panel, the connected processor capturing an alarm notification sent from the alarm panel through the communication port, said alarm notification including a destination telephone number of a first central monitoring station, the connected processor altering the captured alarm notification by deleting the destination telephone number from the captured alarm notification and the connected processor routing the altered alarm notification to a second central monitoring station that is different than the first monitoring station.
    Type: Grant
    Filed: December 9, 2009
    Date of Patent: April 22, 2014
    Assignee: Honeywell International Inc.
    Inventors: Chris Beach, Jim Chermak, Mark H. Schmidt, John Brandstetter
  • Publication number: 20130278399
    Abstract: A healthcare alert system including a plurality of alert modules, each alert module including an activation component and an RFID reader. The RFID readers in the alert modules are configured to read identification information of a responder to an alert from an RFID tag associated with the responder, and to transmit the identification information to a central system. The central system is configured associate a time stamp with the identification information and to process the identification information and time of response. In one embodiment, the activation component is a pull cord.
    Type: Application
    Filed: March 15, 2013
    Publication date: October 24, 2013
    Applicant: 3M INNOVATIVE PROPERTIES COMPANY
    Inventors: Steven B. Graniewitz, Nachum Shmilovitz, Avi Ben-Hayun
  • Patent number: 8536989
    Abstract: A method provides a communication link between a first location such as a digital cinema theater and a second location such as a support station. According to one exemplary embodiment, the method includes the steps of initiating a communication link between a first location and a second location in response to an activation by a user, automatically providing an identification associated with the first location to the second location via the communication link and wherein the identification enables the second location to obtain information relating to an undesirable operating condition of the first location.
    Type: Grant
    Filed: June 27, 2007
    Date of Patent: September 17, 2013
    Assignee: Thomson Licensing
    Inventors: James Paul Sabo, Joseph Dee Hart, Chester Talbot Hartwell
  • Patent number: 8525652
    Abstract: A lobby detection device 100 placed in a lobby reads out an ID of an elevator user 300 from an individual identification tag 400 and transmits the ID to an authentication device 600, the authentication device 600 registers the ID if the ID has not been registered and performs a call registration for an elevator car 500 after an authentication processing, a car detection device 200 inside of the elevator car 500 reads out the ID from the individual identification tag 400 and transmits the ID to the authentication device 600, and when the same ID as a registered ID that has been registered becomes no longer transmitted from the car detection device 200, the authentication device 600 deletes a registration of the registered ID after a specific time elapses, so that even when the ID is read out by the lobby detection device 100 in the lobby where the elevator user 300 lands on at the time the elevator user 300 leaves the elevator car 500, a call registration is not performed since the registration is held.
    Type: Grant
    Filed: February 27, 2008
    Date of Patent: September 3, 2013
    Assignee: Mitsubishi Electric Corporation
    Inventor: Nobukazu Takeuchi
  • Patent number: 8436728
    Abstract: Using wireless features, a public service agency is enabled to provide alert information to first responders. An automatic call back from the first responder triggers a voice call launching a location fix on the current location of the first responder. Preferably delivery confirmation that the responder has received the message is received. Once the location fix has been completed, then driving directions with map images are sent to the first responder based on their current location and desired destination for response.
    Type: Grant
    Filed: January 19, 2012
    Date of Patent: May 7, 2013
    Assignee: TeleCommunication Systems, Inc.
    Inventors: Mark A. Titus, Joseph Pohutsky
  • Patent number: 8384526
    Abstract: An indicator apparatus is configurable for use in a healthcare communication system, such as a nurse call system. The indicator apparatus includes a visual indicator. The visual indicator is operable to selectively display one or more colors in response to calls received by the healthcare communication system.
    Type: Grant
    Filed: February 12, 2009
    Date of Patent: February 26, 2013
    Assignee: Hill-Rom Services, Inc.
    Inventors: Richard J. Schuman, Sr., Williams F. Collins, Jr.
  • Patent number: 8378808
    Abstract: A dual intercom-camera-interfaced smoke/fire detection system and method includes, inter alia, an interactive panoramic camera communication system operatively responsive to real-time emergency signals. The interactive camera service provider communications network independently and communicatively couples panoramic cameras in real-time to authorized peripheral electronic devices (APEDs) such that an emergency event is independently transmitted and directly viewed in real-time at the APEDs. The interactive camera service provider communications network is independently operable from a real-time emergency signal transmitting mechanism and a real-time emergency signal simultaneous transmitting mechanism, respectively.
    Type: Grant
    Filed: May 18, 2012
    Date of Patent: February 19, 2013
    Inventor: Torrain Gwaltney
  • Patent number: 8325023
    Abstract: The present invention concerns a system for servicing a plurality of service positions which are assigned to a plurality of installation elements, in particular passenger seats in an aircraft, comprising: a plurality of service units, in particular lighting units, wherein the number of service units exceeds the number of service positions to be serviced, and a control unit, wherein the control unit is adapted to receive a respective item of control information including an identification in respect of an installation element and to control a predetermined service unit on the basis of the identification, and a method of servicing a plurality of service positions which are assigned to a plurality of installation elements, in particular passenger seats in an aircraft, and a corresponding computer program.
    Type: Grant
    Filed: July 15, 2009
    Date of Patent: December 4, 2012
    Assignee: Airbus Operations GmbH
    Inventors: Carsten Kohlmeier-Beckmann, Jens Kessler
  • Patent number: 8319648
    Abstract: In an example, physiologic information about a patient can be obtained and mapped to a first set of fuzzy logic membership functions, and a symptom status can be derived from the mapping of the physiologic information using a first fuzzy logic inference. In an example, the symptom status can be mapped to a second set of fuzzy logic membership functions, and a disease status can be derived from the mapping of the symptom status to the second set of fuzzy logic membership functions using a second fuzzy logic inference.
    Type: Grant
    Filed: September 21, 2009
    Date of Patent: November 27, 2012
    Assignee: Cardiac Pacemakers, Inc.
    Inventors: Krzysztof Z. Siejko, Viktoria A. Averina, Abhilash Patangay
  • Patent number: 8284036
    Abstract: A dual activated pneumatic actuator system for a patient call system includes a dual function hand held actuator for a pneumatic patient call system and having first and second air pressure domes; a pneumatically actuated switching device including two cylinders, contact pins and C-clips connected to the contact pins; and an air conduit system connecting the dual function hand held actuator to the pneumatically actuated switching device. When a first air pressure dome is depressed pressurized air forces a cylinder against its respective pin and C-clip to create a first circuit whereby an electrical signal is sent to an alarm system in the nurse station and when the second air pressure dome is depressed pressurized air forces the other cylinder against its respective pin and C-clip to create a second circuit whereby an electrical signal is sent to an electronic device, for example television or radio.
    Type: Grant
    Filed: January 23, 2009
    Date of Patent: October 9, 2012
    Assignee: Dwyer Precision Products, Inc.
    Inventor: Bert W. Wechtenhiser
  • Patent number: 8253548
    Abstract: An elevator system (10) includes a wireless batteryless hall call switch module (22) that transmits a unique wireless code when a person presses a hall call button (32, 34) requesting elevator service. A hall indicator module (24) includes an RF transceiver (64) that receives the wireless code from the switch module (22), activates a display to indicate that a button has been pushed, and transmits the hall call information to the elevator control system (14). When the elevator controller (14) informs the transceiver (64) of car arrival, the hall indicator module (24) causes the display to indicate car arrival.
    Type: Grant
    Filed: September 7, 2005
    Date of Patent: August 28, 2012
    Assignee: Otis Elevator Company
    Inventors: Jae-Hyuk Oh, Norbert A. M. Hootsmans
  • Publication number: 20120161947
    Abstract: An intercom system controlling method stores intercom system location information in an electronic device, and sets a reply interface which is displayed on a screen to provide alert messages and operable buttons regarding different communication statuses between the electronic device and an intercom system, which has an outdoor installed at an entrance of a building and an indoor intercom installed with the building. After receiving a request data packet that is generated and sent by a network device of the intercom system, the method displays the intercom system location information, the alert messages and operable buttons of a waiting-for communication status on the reply interface.
    Type: Application
    Filed: September 27, 2011
    Publication date: June 28, 2012
    Applicant: HON HAI PRECISION INDUSTRY CO., LTD.
    Inventors: HOU-HSIEN LEE, CHANG-JUNG LEE, CHIH-PING LO
  • Patent number: 8200515
    Abstract: The present disclosure describes a method for managing theme park ride lines by providing an identifying device to a guest, the device configured to uniquely identify the guest, using the identifying device to ascertain an amount of time a guest spends at a predetermined location and reducing the amount of time a guest spends in a line queue for a predetermined ride by the amount of time the guest spends at the predetermined location. A system for managing theme park ride lines is also provided.
    Type: Grant
    Filed: November 15, 2011
    Date of Patent: June 12, 2012
    Assignee: Universal City Studios LLC
    Inventors: Keizo Natsuyama, Steven C. Blum, Justin Michael Schwartz
  • Patent number: 8102245
    Abstract: A system can have a storage element that stores contact information for one or more messaging devices of one or more parties associated with an end user, a detection element that detects an emergency call initiated by the end user, and a transmission element that transmits a notice associated with the detected emergency call to at least one among the one or more messaging devices. Additional embodiments are provided.
    Type: Grant
    Filed: July 14, 2006
    Date of Patent: January 24, 2012
    Assignee: AT&T Intellectual Property I, LP
    Inventors: Mary McCarthy, Roland Noll
  • Patent number: 8102252
    Abstract: Using wireless features, a public service agency is enabled to provide alert information to first responders. An automatic call back from the first responder triggers a voice call launching a location fix on the current location of the first responder. Preferably delivery confirmation that the responder has received the message is received. Once the location fix has been completed, then driving directions with map images are sent to the first responder based on their current location and desired destination for response.
    Type: Grant
    Filed: May 7, 2009
    Date of Patent: January 24, 2012
    Assignee: TeleCommunication Systems, Inc.
    Inventors: Mark A. Titus, Joseph Pohutsky
  • Patent number: 8082165
    Abstract: The present disclosure describes a method for managing theme park ride lines by providing an identifying device to a guest, the device configured to uniquely identify the guest, using the identifying device to ascertain an amount of time a guest spends at a predetermined location and reducing the amount of time a guest spends in a line queue for a predetermined ride by the amount of time the guest spends at the predetermined location. A system for managing theme park ride lines is also provided.
    Type: Grant
    Filed: June 16, 2008
    Date of Patent: December 20, 2011
    Assignee: Universal City Studios LLC
    Inventors: Keizo Natsuyama, Steven C. Blum, Justin Michael Schwartz
  • Patent number: 8009021
    Abstract: A patient controlled single gang signaling device for use within a hospital communication network. The device contains two actuators, one for initiating an emergency distress call while the other initiates a non-emergency distress call. The emergency distress call actuator is controlled with a pull cord, thus enabling a patient to send out an emergency distress signal from a position away from the unit. The device also includes a third actuator providing the user with the option of terminating the transmission of any message.
    Type: Grant
    Filed: June 27, 2008
    Date of Patent: August 30, 2011
    Assignee: West-Com Nurse Call Systems, Inc.
    Inventors: Charlie Lawrence Peters, Jr., Paul David Langstroth
  • Patent number: 7990267
    Abstract: The present invention describes a restroom attendant system. The restroom attendant system utilizes a notification device placed in a restroom. A patron would select a request for service button when the patron recognizes that the restroom needs servicing. The notification device can include a cancel feature as well as indicators to indicate when a request for service is in process and if the restroom is considered cleaned. The notification device would communicate with either a main terminal or a service person. The main terminal can further monitor the time between cleanings and request that a restroom be serviced should the time since the previous servicing exceeds an acceptable time-span. The information can be stored, printed, and uploaded to a central receiving station.
    Type: Grant
    Filed: October 20, 2008
    Date of Patent: August 2, 2011
    Assignee: WHB Consulting Services, Inc.
    Inventors: William Bodenhamer, Jr., Allen D Hertz
  • Publication number: 20110133909
    Abstract: A method and apparatus are provided. The method includes the steps of connecting a rerouting processor to a communication port of an alarm panel, the connected processor capturing an alarm notification sent from the alarm panel through the communication port, said alarm notification including a destination telephone number of a first central monitoring station, the connected processor altering the captured alarm notification by deleting the destination telephone number from the captured alarm notification and the connected processor routing the altered alarm notification to a second central monitoring station that is different than the first monitoring station.
    Type: Application
    Filed: December 9, 2009
    Publication date: June 9, 2011
    Applicant: Honeywell International Inc.
    Inventors: Chris Beach, Jim Chermak, Mark H. Schmidt, John Brandstetter
  • Patent number: 7952468
    Abstract: Disclosed is a method for originating a call. The method for originating the call enables a user to conveniently originate a call to a phone number and a web address input from the user. To this end, the method includes the steps of displaying an image and information corresponding to the image, determining if a key allowing connection to one of a phone number and a web address included in the information is input, and connecting to one of the phone number and the web address if it is determined that the key is input.
    Type: Grant
    Filed: February 3, 2006
    Date of Patent: May 31, 2011
    Assignee: Samsung Electronics Co., Ltd.
    Inventor: Yong-Duk Hwang
  • Patent number: 7932831
    Abstract: Included are methods for providing crowd determination. At least one embodiment of a method includes receiving presence data related to at least one subject in an environment and determining at least one occupancy statistic of the environment from the received presence data. At least one other embodiment of a method includes providing at least one occupancy statistic of the environment.
    Type: Grant
    Filed: July 11, 2006
    Date of Patent: April 26, 2011
    Assignee: AT&T Intellectual Property I, L.P.
    Inventor: Dale W. Malik
  • Patent number: 7898410
    Abstract: A method for identifying available resources for responding to an incident is provided. The method includes receiving a communication from each of a plurality of first responders, where the communication is responsive to an incident generated request, processing each of the communications to generate a response status for each of the plurality of first responders, and sending the response status for each of the plurality of first responders to a remote program.
    Type: Grant
    Filed: August 16, 2007
    Date of Patent: March 1, 2011
    Assignee: Advanced First Responder Solutions, LLC
    Inventor: Craig Schurter
  • Publication number: 20100315208
    Abstract: A lobby detection device 100 placed in a lobby reads out an ID of an elevator user 300 from an individual identification tag 400 and transmits the ID to an authentication device 600, the authentication device 600 registers the ID if the ID has not been registered and performs a call registration for an elevator car 500 after an authentication processing, a car detection device 200 inside of the elevator car 500 reads out the ID from the individual identification tag 400 and transmits the ID to the authentication device 600, and when the same ID as a registered ID that has been registered becomes no longer transmitted from the car detection device 200, the authentication device 600 deletes a registration of the registered ID after a specific time elapses, so that even when the ID is read out by the lobby detection device 100 in the lobby where the elevator user 300 lands on at the time the elevator user 300 leaves the elevator car 500, a call registration is not performed since the registration is held.
    Type: Application
    Filed: February 27, 2008
    Publication date: December 16, 2010
    Applicant: MITSUBISHI ELECTRIC CORPORATION
    Inventor: Nobukazu Takeuchi
  • Patent number: 7817058
    Abstract: A server signaler includes a lamp and a housing containing a battery and a switch. The server signaler may be attached to an advertising support or placed directly on a table top or other surface. Actuation of the switch illuminates the lamp to alert the server that service is required. Another server signaler according to applicant's invention includes an elongated base and telescoping portions to extend the lamp upwardly above the elongated base. Another server signaler provides a card-receiving channel containing switch contacts which are closed by insertion of a card into the channel.
    Type: Grant
    Filed: August 2, 2005
    Date of Patent: October 19, 2010
    Inventor: William H. Waterhouse
  • Patent number: 7791495
    Abstract: A data processing system for analyzing customer and employee interactions in a service establishment is disclosed. The data processing system comprises a plurality of remote customer, employee units and a central unit. The units each include a transceiver to send and receive signals. The signals are all received by the central unit and relayed to the appropriate unit. The central unit time stamps and records all signals in a database. The system further comprises an evaluation program which analyzes the signal data to provide employee performance ratings and staffing recommendations.
    Type: Grant
    Filed: February 19, 2008
    Date of Patent: September 7, 2010
    Assignee: ESP Systems, LLC
    Inventors: Devin Green, Drew Palmer, Edmond J. Dougherty, Jr., Todd A. Binkowski, Daniel Green
  • Patent number: 7782713
    Abstract: The invention provides an apparatus for diarizing the performance of janitorial services that includes an electronic display unit for indicating when a service was last completed and an input device for signalling when the display is to be updated. The apparatus can include a chassis mountable on a wall of a facility being maintained by a janitorial service, and at least one electronic display framed by a window on said chassis, said chassis for displaying a time when said facility was last maintained. The apparatus can also include a central processing unit connected to said display and for updating the display based on a user-input received from an input device that is mounted to said chassis and connected to the central processing unit. The input device is actuated at a time that is substantially coterminous when said facility was last maintained.
    Type: Grant
    Filed: October 3, 2008
    Date of Patent: August 24, 2010
    Assignee: Hurley Corporation
    Inventor: Anthony M. Talarico
  • Patent number: 7782177
    Abstract: A data processing system for analyzing customer and employee interactions in a service establishment is disclosed. The data processing system comprises a plurality of remote customer, employee units and a central unit. The units each include a transceiver to send and receive signals. The signals are all received by the central unit and relayed to the appropriate unit. The central unit time stamps and records all signals in a database. The system further comprises an evaluation program which analyzes the signal data to provide employee performance ratings and staffing recommendations.
    Type: Grant
    Filed: February 22, 2008
    Date of Patent: August 24, 2010
    Assignee: ESP Systems, LLC
    Inventors: Devin Green, Drew Palmer, Edmond J. Dougherty, Jr., Todd A. Binkowski, Daniel Green
  • Publication number: 20100171600
    Abstract: A message and security system comprising a visitor message device and a host message device is disclosed. The host message device allows a host to select a message or status which is indicated or displayed on the visitor message device. The messages can be personalized so that a visitor after inputting identification information is given an appropriate message. A lock controller connected to the host message device locks and unlocks entrances. A host remote device remotely controls and communications with the host message device and the visitor message device.
    Type: Application
    Filed: January 7, 2009
    Publication date: July 8, 2010
    Inventor: Ming-Yuan Wu
  • Publication number: 20100109854
    Abstract: A call cord comprising an electrical wire or cable having one end thereof located at a nurse's station or other remote location to which it is desired to send an alert signal and a second end terminating proximate a medical patient or other user and including a push-button type switch. Intermediate the opposite ends of the call cord, there is provided a housed switch of the present invention whose actuation is a function of the physical engagement of the house switch within a operatively cooperative fixed mounting bracket for the housed switch. In the present invention, actuation of the housed switch may be accomplished as a function of the association or disassociation of the housed switch relative to the bracket.
    Type: Application
    Filed: October 31, 2008
    Publication date: May 6, 2010
    Inventor: Curtis R. Varney
  • Publication number: 20100052917
    Abstract: An intelligent medical vigilance system that observes and analyzes, and, only in the event of a clinically significant negative condition, notifies and reports the event to the care staff utilizing the hospital's existing nurse call system. The device includes a bedside unit connected to a pad or coverlet with a sensor array (placed under the patient) and also to an existing hospital nurse call system via an interface. Within the physical bedside unit are a signal processor and an alarm processor that measure data and evaluate whether a clinically significant event is occurring. The bedside unit is a wall-mounted unit with a display that becomes active when an alarm condition is enabled. The sensing pad or coverlet is a thin, piezoelectric film, or other similar sensing technology, with an array of sensors sheathed in soft padding and is not directly in contact with the skin of the patient.
    Type: Application
    Filed: November 12, 2009
    Publication date: March 4, 2010
    Applicant: HOANA MEDICAL, INC.
    Inventors: PATRICK K. SULLIVAN, MATTHEW S. GLEI, PAUL M. EMBREE, SHASHIDHAR B. HEBSUR, NICHOLAS C. EPPERSON
  • Publication number: 20100013607
    Abstract: A method provides a communication link between a first location such as a digital cinema theater and a second location such as a support station. According to one exemplary embodiment, the method includes the steps of initiating a communication link between a first location and a second location in response to an activation by a user, automatically providing an identification associated with the first location to the second location via the communication link, and wherein the identification enables the second location to obtain information relating to an undesirable operating condition of the first location.
    Type: Application
    Filed: June 27, 2007
    Publication date: January 21, 2010
    Inventors: James Paul Sabo, Joseph Dee Hart, Chester Talbot Hartwell