Abstract: A cloud services application executing on a cloud computing platform receives from a browser application executing on a customer computer system a request of a user to login to the cloud services application. The cloud services application further receives an indication via the browser application that biometric identifier authentication of the user is supported by the customer computer system, and transmits an indication to the browser application that biometric identifier authentication of the user is enabled for a session that is to be established. The cloud services application transmits a response to the login request, responsive to receipt of the login request, the response prompting the user to input a biometric identifier, and receives a unique identifier (UID) associated with the biometric identifier.

Abstract: An image forming device which permits easy adjustment of post-processing setup information. The image forming device includes: an image forming section which forms an image on recording paper; a storage which stores post-processing setup information as setup information for post-processing including trimming to be performed by a post-processing device on the recording paper on which the image has been formed by the image forming section; and a display controller which performs control for an adjustment screen of a display section to show some of the setup items included in the post-processing setup information when test printing according to a printing job to which the post-processing setup information is applied is conducted.

Abstract: An electronic device and a method of controlling the electronic device are provided. The electronic device includes a housing, a roll at least partially contained in the housing, a display configured to be rolled on the roll, the display including a display area having a size that changes according to a rotation of the roll, and the display being configured to display a screen including at least one element in the display area, a sensor configured to sense the rotation of the roll, and a processor electrically connected to the display and the sensor. In response to a size of the display area being changed according to the rotation of the roll, the processor is configured to change at least one of a size and a layout of an element included in the screen according to the size of the display area.

Abstract: Disclosed is a primary-clocked switching power supply for converting an input voltage into an output voltage, comprising: a primary side circuit branch, where the input voltage can be applied; isolated from the primary side circuit branch, a secondary side circuit branch, where the output voltage is tappable; between the primary side and the secondary side circuit branch, a galvanic isolation; a fuse or circuit breaker arranged in the primary side circuit branch; a first switchable switch element arranged in the primary side circuit branch such that switching trips the primary side fuse or circuit breaker; and a monitoring unit connected with the first switch element and arranged in the primary side circuit branch and adapted to monitor a characteristic electrical signal determined by the second primary winding and, when the characteristic electrical signal exceeds a threshold value, to switch the first switch element.

Abstract: In an image processing system, a controller of an image forming apparatus, when user identification information is entered, causes a communication device to transmit a transmission request for an encryption code to a mobile terminal device at which the user identification information has been set, and, when the communication device receives the encryption code, uses the encryption code to encrypt image data. A controller of the mobile terminal device, when a communication device receives the transmission request for the encryption code, converts a fingerprint of a user detected by a fingerprint sensor into the encryption code, and causes the communication device to transmit the encryption code to the image forming apparatus.

Abstract: The present invention aims to prevent degradation of printing performance and also respond to a connection request. To do so, there is provided a controlling method for an image forming apparatus, comprising: determining whether or not a connection destination is a connection destination periodically transmitting a situation inquiry after transmitting data; and controlling to continue connection to the connection destination in a case where it is determined that the connection destination is the connection destination periodically transmitting the situation inquiry, and controlling to disconnect the connection to the connection destination in a case where it is determined that the connection destination is not the connection destination periodically transmitting the situation inquiry.

Abstract: An MFP (communication apparatus) accepts, as an operation for making an electronic data transmission destination setting, an operation using a local UI (LUI) or a remote UI (RUI). The MFP, in accordance with an accepted operation, logs in to an LDAP server (server apparatus), and performs obtainment processing for obtaining a transmission destination from the server. If logging in to the LDAP server in accordance with an operation using the LUI in the obtainment processing, the MFP uses authentication information stored in an HDD, and if logging in to the LDAP server in accordance with an operation using the RUI, the MFP does not use authentication information stored in the HDD.

Abstract: System(s) and method(s) for transferring print jobs from a multi-function device to an external storage device are described. The method includes detecting the external storage device by the multi-function device when the external storage device is connected to the multi-function device. The method further includes determining if there is a print job of a user in a print queue of the multi-function device and displaying an option to transfer the print job to the external storage device based on the determination. The method includes receiving an input from the user, the input is indicative of a selection of the option to transfer the print job. Also, the method includes automatically creating a pre-defined folder in the external storage device based on receiving the input and transferring the print job of the user from the print queue of the multi-function device to the pre-defined folder of the external storage device.

Abstract: A printing apparatus includes an accepting unit configured to accept one of a first setting and a second setting, the first setting indicating that another print job managed by the management unit is to be executed while leaving an execution of the print job interrupted, and the second setting indicating that execution of the print job is to be canceled, and a control unit configured to, when the first setting is made in a case where a job interruption event occurs during execution of a print job, execute another print job managed by the management unit while leaving the execution of the print job interrupted, or to, when the second setting is made in a case where a job interruption event occurs during execution of a print job, cancel the execution of the print job.

Abstract: There is provided an image forming apparatus. A reception unit receives a change of a printing setting for each page in a case where, in a printing setting is designated for printing data that is made up of a plurality of pages, a page on which printing processing is impossible to perform is included in the printing data. An output unit outputs the printing data according to the printing setting that is received by the reception unit.

Abstract: From a sequence of answers, a last remaining answer is selected. A set of answers in the sequence of answers are responsive to a set of questions resolved during an analysis of a reported problem in a data processing environment. An answer pair is formed using the last remaining answer and another answer which immediately precedes the last remaining answer in the sequence of answers. A probability is determined of the last remaining answer being caused by the other answer in the answer pair. When the probability is below a threshold value, a review workflow is triggered corresponding to a portion of the analysis. The portion includes a question corresponding to an answer in the answer pair.

Abstract: Examples disclosed herein relate to receiving a request to perform an operation on a document, determining whether the document complies with a plurality of operation policies, and in response to determining that the document complies with the plurality of operation policies, providing a notification that the operation is ready to be performed and digitally signing the document.

Abstract: A control method for a printing apparatus that receives print data from a printing service using Internet Printing Protocol and executes printing of the print data, includes displaying, a list of print jobs held in the printing service, accepting a print instruction for a print job selected from the displayed list, sending, to the printing service, a request for transmitting print data, and printing based on a received print data in response to the request triggered by the print instruction, using a printing device, and requesting the printing service to transmit print data corresponding to a print job selected from the list, in response to acceptance of a cancel instruction for the selected print job, and discarding the print data received from the printing service, without executing printing based on the print data.

Abstract: A pull printing server may include a communicator to receive a job list including user authentication information from an image forming apparatus, and a controller to determine at least one of the image forming apparatus or a user terminal as a job list display device by using an authentication level corresponding to the user authentication.

Abstract: The image processing apparatus adds a first image that includes a predetermined image feature, to a read image of the document based on a detection result in the detecting, and transmits a second image of the predetermined image size specified in the read instruction, to the information processing apparatus. The information processing apparatus obtains the read image of the document included in the second image transmitted in the transmitting. The image processing apparatus adds the first image such that in the second image the first image is provided on the outside of the read image of the document, based on at least one of a width and a height of the document detected in the detection. The information processing apparatus obtains the read image of the document based on the predetermined image feature.

Abstract: An information processing system includes an information processing apparatus that selects between transferring data and obtaining data, and controls transferring data or obtaining data based on the selection. The system also includes a server that stores data transferred from the information processing apparatus, and controls transferring data to the information processing apparatus based on a request for transferring data received from the information processing apparatus.

Abstract: Embodiments described herein provide a system for facilitating a printer recommendation in an enterprise environment. During operation, the system receives, from a user device in the enterprise environment, a print task for a file. The system then determines a list of printers accessible from the enterprise environment based on metadata associated with the file from a printer database. The printer database stores information associated with a respective printer accessible from the enterprise environment. A respective printer in the list of printers can be available and feasible for the print task. The system then ranks the list of printers with respect to an objective of the print task and presents the ranked list as a printer recommendation for the print task in a user interface to the user.

Abstract: An authentication operation of a communication device is facilitated without making an outer appearance of an image forming apparatus complicated. An image forming apparatus 1 includes an image reading portion 41 for reading an original image, an image forming portion 44 for forming the image on a recording material, communication devices 32 and 33 capable of communication with a storing device 52 for storing information through rear-range wireless communication, and a mounting portion 23 to which the communication devices are mounted, and the mounting portion is provided between the image reading portion and the image forming portion.

Abstract: An image forming apparatus includes a communication processor, an external communication processor, and an approval processor. The communication processor is configured to communicate with a plurality of devices. Each of the plurality of devices is capable of generating an image forming job and configured to execute at least one software program. The external communication processor is configured to communicate with a management server. The approval processor is configured to approve transmission of log information relating to a target software program among the at least one software program. The target software program is executed by a target device among the plurality of devices in response to the target device receiving a request to transmit the log information for the target software program. The request is received by the target device from the management server.

Abstract: There is provided an image forming apparatus. A reception unit receives a change of a printing setting for each page in a case where, in a printing setting is designated for printing data that is made up of a plurality of pages, a page on which printing processing is impossible to perform is included in the printing data. An output unit outputs the printing data according to the printing setting that is received by the reception unit.

Abstract: A system and method for remote monitoring and management of an instant issuance system is provided. The embodiments provide secure communication between different entities within the instant issuance system. Security can be established via mutual authentication between the communicating entities of the instant issuance system prior and/or concurrent with a communication taking place.

Abstract: An image forming apparatus includes an image forming device to form a correction image, an image density detector to detect image densities of a plurality of areas in the correction image, and circuitry to correct an image formation condition of the image forming device based on detected image densities of the plurality of areas. The circuitry replaces a detected image density of an area of interest selected from the plurality of areas with an average value of detected image densities of two or more areas including adjacent areas adjacent to the area of interest and corrects the image formation condition of the image forming device based on the detected image densities of the plurality of areas after replacement when a difference between the detected image density of the area of interest and at least one of the detected image densities of the adjacent areas exceeds a predetermined threshold.

Abstract: A method of processing printer scripts is disclosed. A processor receives the printer script. For each original line of the printer script the process analyzes the line of script to find errors. If no error is found in the script, the script is transferred to a print engine for printing. If at least one error is found in any line of printer script: the script is modified to correct the printer script error and produce a modified line of printer script. A comparison of the original line of printer script with the modified line of printer script is generated and printed, displayed or saved to a storage device.

Abstract: An image forming apparatus transmits a fax document using a cloud server which stores fax communication history information with respect to fax numbers. The image forming apparatus includes an image forming job performer to perform a fax function, a communicator to communicate with the cloud server, and a controller to request the cloud server for fax transmission setting information corresponding to a fax number of another image forming apparatus, receive a request result from the cloud server in response to the request, and transmit a fax document to the another image forming apparatus by applying, to the image forming job performer, a fax transmission setting based on the received request result.

Abstract: An image forming apparatus including an image forming part forming an image includes a user authenticating part, a terminal selecting part and an installation instructing part. The user authenticating part authenticates a user on the basis of authentication information peculiar to the user in installing operation making an external terminal communicably connected to the image forming apparatus install a driver of the image forming apparatus. The terminal selecting part selects the external terminal registered in association with the user authenticated by the user authenticating part as an object terminal in the installing operation. The installation instructing part establishes remote access to the object terminal on the basis of log-in information previously registered with regard to the object terminal selected by the terminal selecting part and transmits installation instruction making the object terminal execute automatic installation of the driver to the object terminal.

Abstract: A supporting program is executable by a controller of an information processing apparatus and corresponds to a printer connected to the information processing apparatus. The supporting program causes the information processing apparatus to perform processing intermediate image data in accordance with a print parameter received in a print parameter editing process, displaying an image indicated by the processed inter mediate image data on a print preview screen. The information processing apparatus does not restrict printing when print continuation is instructed, while restricting the printing when re-edit or print cancel is instructed.

Abstract: An information processing apparatus includes a capturing section, a recognition section that recognizes that a target object is represented in a captured image captured by the capturing section, and a control section that displays a first image obtained by adding an image based on target object information related to the target object to the captured image on a display section in a case where the recognition section recognizes the target object, and displays a second image which is different from the first image and includes the image based on the target object information on the display section in a case where the recognition section does not recognize the target object.

Abstract: An information processing apparatus includes a priority setting unit configured to set the lowest failure recovery priority for devices belonging to a first group for which it is not possible to determine how to recover from failures, among devices in which the failures have occurred, and set a failure recovery priority higher than the lowest failure recovery priority, for devices belonging to a second group for which it is possible to determine how to recover from the failures, among the devices in which the failures have occurred.

Abstract: An image forming apparatus includes an image forming unit, an image output unit, a transport unit that transports a recording medium, a display unit that displays a screen, and a controller that controls the units. The controller detects a state change of each unit of the image forming apparatus, and exerts control so as to cause the display unit to display, in accordance with the detected state change of the unit, an image indicating the state change of the unit. The image indicating the state change of the unit includes a color and a figure which represent a reason of the state change.

Abstract: In a print job transmitting apparatus, when the print job transmitting apparatus is communicably connected with a server configured to spool a print job, a transmission destination confirming portion prioritizes the server over an image forming apparatus and confirms the server as a transmission destination of the print job. When the print job transmitting apparatus is not communicably connected with the server and is communicably connected with the image forming apparatus, the transmission destination confirming portion confirms the image forming apparatus as the transmission destination, and even in a case where the print job transmitting apparatus is communicably connected with the server, when a size of the print job is greater than or equal to a specific size, the transmission destination confirming portion confirms the image forming apparatus as the transmission destination.

Abstract: An image forming apparatus includes a printer and a controller. The controller is configured to control an operational mode of the image forming apparatus to be one of a plurality of modes including a standby mode in which warming up is not performed before the next printing, and a sleep mode in which power consumption of the image forming apparatus is lower than power consumption in the standby mode and warming up is performed before the next printing. The controller is configured to set a standby time that the image forming apparatus is required to wait in the standby mode before transitioning into the sleep mode, based on a job history including the number print jobs performed on a prior day during a predetermined time period corresponding to the current time of day.

Abstract: An information processing apparatus includes circuitry. The circuitry receives information related to a print job requested by a user, and determines whether the information related to the print job meets a previously determined condition. When the user requests an image forming apparatus to execute the print job and it is determined that the information related to the print job meets the previously determined condition, the circuitry executes a first authentication process for the user. When the user requests the image forming apparatus to execute the print job and it is determined that the information related to the print job fails to meet the previously determined condition, the circuitry executes a second authentication process for the user. The second authentication process is different at least partly from the first authentication process.

Abstract: An image forming apparatus includes: an execution unit that, when a specific execution instruction is received, which specifies that a manual sheet feed section via which a sheet is fed manually is included as a sheet feed source that feeds the sheet, under the condition that the sheet is present in the manual sheet feed section, executes specific printing; and a confirmation unit that, when the execution unit executes first specific printing according to a first specific execution instruction, then receives a second specific execution instruction from an operator different from an operator who has issued the first specific execution instruction, under the condition that the sheet is present in the manual sheet feed section, confirms with the different operator whether the sheet is allowed to be fed from the manual sheet feed section before the execution unit executes second specific printing according to the second specific execution instruction.

Abstract: An image forming apparatus compares device identification information acquired from XML setting information received from a connected device with device identification information of the image forming apparatus, and determines an import level based on a comparison result. The image forming apparatus extracts a setting according to the import level using each module of a plurality of applications for the image forming apparatus, and stores the extracted setting in a storage that is used for control performed in each application. The device identification information that determines the import level includes at least one of firmware version, destination information, user editing information, accessory connection information, and license information, in addition to model management number and machine body management number.

Abstract: Example implementations relate to prohibited previews. The system may include a computing device including instructions executable to send a first image to a printing device, wherein the printing device is prohibited to display a preview of the first image and wherein the computing device is not authorized to print the first image utilizing the printing device. The instructions may be executable to send a second image to the printing device, wherein the second image includes a graphical identifier of a sender. The system may include a printing device including instructions executable to display the second image, receive an authorization to print the non-displayable first image, and print the first image.

Abstract: A test chart includes an indication image along a primary scanning direction on a first face, the indication image having a straight-line shape; a folding back position image along a secondary scanning direction on a second face; and a first scale image that has a scale along the secondary scanning direction on the second face. Further, when the second face is folded back to the first face at the folding back position image, the indication image indicates a value on the scale of the first scale image such that the value corresponds to a position error in the secondary scanning direction between images on the first and second faces.

Abstract: An image processing apparatus includes a first detection unit that detects occurrence of a maintenance event, a receiving unit that receives a display instruction of a maintenance method corresponding to the maintenance event from a user, a display control unit that displays a first maintenance screen including an image illustrating the maintenance method and an instruction of opening a cover and exposing a portion where the maintenance event occurred and displays a second maintenance screen including an image illustrating the maintenance method and an instruction of opening the cover when occurrence of the maintenance event is not detected.

Abstract: A printing apparatus is provided to prevent, when an error has occurred while a print job is being executed, information leakage without significantly reducing usability. A printing apparatus capable of storing a plurality of print jobs identifies, when the error has occurred while the print job is being executed, another print job which is printable, among the stored other print jobs. The printing apparatus cancels the print job, which is being executed when the error has occurred and the identified print job, based on a predetermined time which has elapsed in a state where an error is occurring.

Abstract: A system and method for power management by intelligent print queue management includes a processor and a memory storing a print job queue. The memory also stores data corresponding to a plurality of users associated history of printed document pickup times relative to their print job transmission time. A network interface receives print jobs into the queue and the processor determines an anticipated pickup time for a printout of the first print job to be picked up in accordance with history data, and schedules printing of the first print job in accordance its associated, anticipated job pickup time such that the print job is printed before that time, factoring in a device warmup time and time to print the first print job.

Abstract: An electronic apparatus includes a first processor configured to restrict direct memory access by one or more peripheral circuits to a volatile memory, and thereafter make a transition from an active state to a sleep state, and a second processor configured to, after the first processor has been brought into the sleep state, set the volatile memory into a self-refresh mode in which a refresh circuit of the volatile memory periodically rewrites data stored in the volatile memory, and thereafter reboot the electronic apparatus.

Abstract: Disclosed herein are a method and apparatus for performing print jobs in a printing system including a host device and a printing device. The method of performing print jobs in a printing system including a host device and a printing device includes: requesting printing while transmitting print data and identifications (IDs) corresponding to one or more print jobs, included in a job list, to the printing device; if an identification (ID) corresponding to at least one completed print job is received from the printing device, updating the job list by deleting a print job corresponding to the received ID from the job list; if an error has occurred in the printing system, determining whether the error has been resolved; and if it is determined that the error has been resolved, resuming printing.

Abstract: A cloud-based document scanning system includes a cloud computing platform having a cloud computing application and a cloud storage system. The system further includes a scanning device communicatively coupled over a network to the cloud computing platform, the scanning device configured to: accept a set of documents; generate a set of digital image files corresponding to the set of documents; store the set of digital image files; and upload the set of digital image files directly to the cloud storage system. Upon receiving a request from the scanning device, the cloud computing application is configured to: access the set of digital image files; apply image processing operations to the set of digital image files in accordance with a plurality of image processing parameters, generate a portable document format document based on the processed image files, and send the portable document format document to a user-selected destination.

Abstract: An image forming apparatus, having a communication interface, an image forming device, a user interface, a memory, and a controller, is provided. The controller controls the user interface to display a print standby screen including a specific object, on condition that received reservable print job data indicates a first parameter being applied to the received reservable print job. The controller controls the image forming device to print images for the reservable print job in compliance with the first parameter when the execution instructing operation is rendered through the user interface without accompanying an operation to the specific object in the print standby screen, but controls the image forming device to print images for the reservable print job in compliance with a second parameter when the operation to the specific object in the print standby screen and the execution instructing operation are rendered through the user interface.

Abstract: An authentication system uses authentication tokens to print documents from third party applications to a printing device. A mobile device includes a mobile application that obtains information for the printing device. The mobile application requests that the third party application generate an authentication token using a refresh token. The refresh token is associated with user information for the third party application. The mobile application stores the authentication token for the third party application and the information at a document processing platform, which is separate from the printing device or application. The printing device provides its information to the document processing platform to receive the authentication token. The printing device provides the authentication token to the third party application to establish a connection to print documents through the mobile device.

Abstract: An image forming apparatus including: an image processor that executes a job; a setting receiver that receives a setting relating to the job; a job controller that receives an execution request relating to a job predetermined for execution of a job relating to one function and causes the image processor to execute the job relating to the one function; a notifier that notifies a user of an end of each of the plurality of jobs; and a notification controller that determines whether to cause the notifier to notify the end of each of the plurality of jobs on the basis of at least one of a setting relating to each of the plurality of jobs and an attribute of an image to be processed.

Abstract: An image reading apparatus includes a scanner, a sensor, and a controller. The sensor is configured to detect an original at a predetermined position. The controller is configured to determine whether or not an immediate execution mode in which no user operation is needed to cause the scanner to start scanning is set, and in case the immediate execution mode is determined to be set, determine whether or not a scan start condition is satisfied. The scan start condition includes the sensor detecting the original at the predetermined position. The controller is configured to control the scanner to start scanning, upon a standby time of a predetermined amount being passed since the scan start condition is satisfied.

Abstract: An information processing apparatus is provided and includes a display unit which displays an operation screen. The information processing apparatus controls whether or not to receive setting for a first application from a different apparatus and use the received setting for the first application, in accordance with a type of a screen being displayed on the display unit.

Abstract: The information processing includes: a first SRAM configured to store a parameter for performing data processing for data input to a data processing unit configured to perform the data processing; a second SRAM configured to temporarily store data processed by the data processing unit; a data control unit configured to control an output of the data stored in the second SRAM; and a control unit configured to perform power control to supply power to a storage area in which the parameter of the first SRAM is stored, stop power supply to a control area for writing the data to the first SRAM and a storage area in which the data of the second SRAM is stored, and stop power supply to a control area for writing the data in a case where a job that uses the first SRAM and the second SRAM is not performed.

Abstract: A preview screen includes a message indicating that double feeding of documents (i.e., sheets) has been detected, and image data corresponding to one or more read documents if the double feeding of documents is detected, and further provides a countermeasure method to the double feeding of documents in the preview screen.

Abstract: An information processing apparatus includes a touch panel and a display. The display displays a predetermined receiving section having a display form that is different between when an unfinished job is not present on the information processing apparatus and when the unfinished job is present on the information processing apparatus. If the predetermined receiving section has received an instruction from a user with the unfinished job not being present, the display displays a predetermined operation item, and if the receiving section has received the instruction from the user with the unfinished job being present, the display displays the predetermined operation item and an operation item that receives an instruction to display the unfinished job.