Abstract: A voice assistant device can be used by a user to have a conversation to retrieve or generate database records.

Abstract: A system may include a database configured to selectively store and retrieve data. The system may further include a call record parser configured to receive a plurality of call records, each call record being associated with a respective call, parse the plurality of call records to identify periods of resource usage and types of resource usage for the associated calls, create parsed data based on the identified periods of resource usage and the types of resource usage, and store the parsed data in the database indexed according to the type of the identified resource and including the start and end times for the identified periods of usage.

Abstract: Management of multiple subscriber identity modules by server is disclosed. Instructions, when executed by one or more processors, cause the server, for at least one subscriber identity module belonging to a set of subscriber identity modules of a user of a mobile terminal, to: offer a period price of the subscriber identity module for the user covering usage of the subscriber identity module for a predetermined time period; track credit of the subscriber identity module during the predetermined time period; and top up credit of the subscriber identity module on the basis of the tracking of the credit in order to keep the subscriber identity module alive for the predetermined time period.

Abstract: When a facsimile device detects an audio signal via a CNG signal detection unit while detecting an OFF signal in a CNG signal during a telephone conversation, the facsimile device does not detect the audio signal as an OFF signal if the level of the detected audio signal is greater than a threshold and the frequency of the audio signal is within a predetermined audio frequency range. Accordingly, the facsimile device can reliably prevent a false detection of a noise that has a similar signal component to a CNG signal as a CNG signal. It is possible to prevent the facsimile machine from being automatically shifted to a facsimile receiving mode by the false detection of the noise.

Abstract: The present invention relates to a method and system for monitoring and evaluating multimedia telephonic and computer-communication interactions. The multimedia quality monitoring system may include an event manager, which may receive a notification associated with a VoIP communication between an agent and a customer and recording servers, which record data associated with the VoIP communication.

Abstract: A semi-automatic mapping of a library definition to a simple network management protocol (SNMP) management information base (MIB). By exposing the internal data needed to remotely access arbitrary user space libraries as SNMP data structures which can be directly modified over the network, the internal data, its operations, and usages operations can be modeled remotely.

Abstract: A system, method and computer program product are provided for distributed billing. In use, service usage information associated with a plurality of customers is distributed to a plurality of billing processor platforms in substantially a billing cycle-independent manner, for processing purposes. To this end, less billing processor platform resources are wasted.

Abstract: When a facsimile device detects an audio signal via a CNG signal detection unit while detecting an OFF signal in a CNG signal during a telephone conversation, the facsimile device does not detect the audio signal as an OFF signal if the level of the detected audio signal is greater than a threshold and the frequency of the audio signal is within a predetermined audio frequency range. Accordingly, the facsimile device can reliably prevent a false detection of a noise that has a similar signal component to a CNG signal as a CNG signal. It is possible to prevent the facsimile machine from being automatically shifted to a facsimile receiving made by the false detection of the noise.

Abstract: A semi-automatic mapping of a library definition to a simple network management protocol (SNMP) management information base (MIB). By exposing the internal data needed to remotely access arbitrary user space libraries as SNMP data structures which can be directly modified over the network, the internal data, its operations, and usages operations can be modeled remotely.

Abstract: A center apparatus manages a to-be-managed apparatus, wherein: the center apparatus performs a management operation on the to-be-managed apparatus by making a call to the to-be-managed apparatus so as to establish a communications circuit therewith according to predetermined parameters; and the to-be-managed apparatus makes a parameter change occurrence inquiry to the center apparatus at predetermined intervals for inquiring the center apparatus whether or not a parameter change occurs.

Abstract: A document is processed by a web server at a web site to determine from a customer whether the customer wishes to facsimile the document to a recipient for free or for a fee. If the customer indicates the customer's desire to facsimile the document for free, a message, preferably an advertisement, is added by the web server to the facsimile document before the document is facsimiled to the recipient. Preferably the advertisement is disposed by the web server in the vertical blank spaces at the opposite sides of the document. Before the document is sent, the web server determines from the customer through the Internet system whether the customer is a first time user at the web site and, if so, the web server obtains background information through the Internet system concerning the customer.

Abstract: The invention provides methods and apparatuses for the automatic selection of a telecommunications service provider, for example, an inter-exchange or intra-exchange service provider, from a number of available telecommunications service providers, for a call from a calling station to a called station so that the toll charge for the call is minimized. Specifically, the selection of the least-cost telecommunications service provider is based on an analysis of (a) the estimated duration of the call which is determined in a variety of ways, including using historical call data of the calling station, and (b) telecommunications service provider toll rates and, in particular, current telecommunications service provider discount calling plans. Based on the result of the analysis, the calling station is connected to the selected least-cost telecommunications service provider network so that the toll charge for the particular call is minimized.