Abstract: Technology is disclosed for determining a social proximity of attendees of a meeting within an electronic schedule. Information within relational profiles for the attendees may be utilized to identify interaction patterns (e.g., how often attendees communicate, what mode of communication is used) and commonalities (e.g., common social media connections, common domains). This information may be utilized to determine a set of attendee proximity scores for groups of attendees, such as a pair of attendees. Based on the attendee proximity scores determined for the meeting, an overall meeting proximity score may be determined for the meeting. The meeting proximity score may be utilized to generate a proximity indicator for the meeting event that will form at least part of the graphic interface component for the meeting event. The meeting proximity score may alternatively or additionally be used to create meetings by determining meeting details and meeting conflict resolution.

Abstract: In one embodiment a finite rank deep kernel learning method includes: receiving a training dataset; forming a plurality of training data subsets from the training dataset; for each respective training data subset of the plurality of training data subsets: calculating a subset-specific loss based on a loss function and the respective training data subset; and optimizing a model based on the subset-specific loss; determining a set of embeddings based on the optimized model; determining, based on the set of embeddings, a plurality of dot kernels; combining the plurality of dot kernels to form a composite kernel for a Gaussian process; receiving live data from an application; and predicting a plurality of values and a plurality of uncertainties associated with the plurality of values simultaneously using the composite kernel.

Abstract: Method and apparatus for predicting an action to be taken by a user of a mobile device, comprising: generating a machine learning (ML) model using historical training data comprising (a) output training data that includes a scheduled action on a calendar and (b) input training data comprising historical usage data of the mobile device by the user; receiving real-time usage data of the mobile device, the real-time usage data indicating at least one of (a) an emotional state of the user, wherein the emotional state is indicative of autism spectrum disorder, or (b) indicators of the environment of the user; and evaluating data comprising the real-time usage data of the mobile device using the ML model to output a suggested action to be performed by the user, wherein the suggested action mitigates a negative impact on the user of a symptom of the autism spectrum disorder.

Abstract: In order to facilitate electronic meeting scheduling and coordination, systems and methods are disclosed including receiving, by a processor, a plurality of electronic meeting requests to schedule a meeting. The processor determines, for each electronic meeting request, meeting room needs. A meeting scheduling machine learning model is utilized to predict parameters of meeting room objects representing the candidate meeting rooms based at least in part on the meeting room needs, schedule information associated with a respective electronic meeting request and location information associated with the respective electronic meeting request. The processor causes an indication of the candidate meeting rooms to display in response to the electronic meeting request on a screen of computing devices associated with the respective attendees based at least in part on the predicted parameters.

Abstract: Systems and methods for locating a cellular phone are provided. More particularly, systems and methods for providing the location of a requested user's cellular phone from a requesting user's device (e.g., a second cellular phone) based on access rights defined by the requested user. Location descriptions may be provided at a multitude of levels. For example, if a cellular phone, or an identity associated to (e.g., logged into) a cellular phone, has been given access rights to a cell phone's exact location for an indefinite amount of time, that cell phone can receive, on command, the exact location of the approved cell phone. Other levels of location information that can be granted include, for example, proximities, states, and countries.

Abstract: A system and method for creating a synchronized dynamic geolocation area and augmenting a view of the synchronized dynamic geolocation area with content based on one or more display parameters may be provided. An initiating user may generate a dynamic geolocation area that may track the location of the initiating user as the initiating user moves, and indicate content to associate with the geolocation area and one or more display parameters to associate with the content. A recipient user may be provided with an augmented view of the geolocation area based on the content and the display parameters. Further, a location of the recipient user may be synchronized with the geolocation area, such that as the recipient user or the geolocation area move, the augmented view may be modified to account for the movement.

Abstract: The present invention provides methods and systems for preparing reminders for calendar items (i.e., tasks). More specifically, a calendar item may be created using a calendar application or the like. Once created the reminder is strategically scheduled to provide the reminder to the user associated with the calendar item early enough such that the user can be reminded in a convenient and helpful manner, and will have a chance to perform any necessary tasks prior to the calendar item.

Abstract: A user of a personal computing device may identify an item of interest displayed in a user interface provided by a network-based service and would like to obtain more information. The user may submit one or more electronic contact requests to a contact service in communication with a contact distribution system in order to obtain more information. The contact distribution system determines accurate, real-time availability of service agents and enables communications between the customer and an agent to be established in accordance with user contact information provided by the user.

Abstract: A technique of processing insurance-related address information includes receiving a starting address specification. It further includes determining a geocode location that is associated with the starting address specification. It further includes providing display information associated with the geocode. It further includes receiving updated address information that is generated within a display of the display information. It further includes determining a reverse geocode associated with the updated address information.

Abstract: A predictive storage application selectively determines files from a computing system to send to a predictive storage service that makes the files available for use in another computing system. The predictive storage application may receive events indicating a use of files. The predictive storage application may determine that a file has enough importance and send it to a predictive storage service. Other aspects of the disclosure are described in the detailed description, figures, and claims.

Abstract: A permissible range of a mobile terminal that operates in cooperation with a target operation device in accordance with a user's whereabouts in a house is dynamically switched. An intercom has a function permission number control unit that generates calling information to require a cooperated operation to be carried out with the mobile terminal. The mobile terminal includes a function permission number storing unit and a CPU. The function permission number storing unit stores function permission numbers respectively set to mobile terminals. When a function permission number transmitted from the intercom is received, the CPU determines whether the function permission number coincides with a function permission number of a function permission information storing unit or not, and sets an application for carrying out the cooperated operation with the intercom to active in a case where they coincide with each other.

Abstract: There is provided an information delivery apparatus including a receiving portion to receive location information of a mobile communication terminal at a given time and acquired date and time of the location information from the terminal, an event information storage portion to store event information including an event place, date and time, a delivery terminal selecting portion to select the mobile communication terminal to which the event information is to be delivered based on the location information and the acquired date and time of the location information and on the event place, date and time, and an event information delivery portion to deliver the event information to the selected mobile communication terminal. The delivery terminal selecting portion selects the mobile communication terminal whose location indicated by location information is within a predetermined range and whose acquired date and time of the location information are before the event date and time.

Abstract: A control server includes: a communication interface for receiving a first identification of a first electronic subscriber identification module and/or a second identification of a second electronic subscriber identification module; and a processor, configured to assign a first partial data volume of the data volume to the first electronic subscriber identification module and/or a second partial data volume of the data volume to the second electronic subscriber identification module according to an electronic distribution rule.

Abstract: A communications handler determines an appropriate contact center agent to receive an incoming communication session. Communication session indicators provide status information to the agent, both aurally and visually, for the various communication sessions. The communication sessions include voice and non-voice channel types, wherein the non-voice channel types comprise chat sessions, text sessions, and email sessions. The agent may receive an aural notification indication related to the status of a non-voice communication sessions, as well as a voice communication session. The aural notifications are provided using a whisper bridge, which ensures only the agent hears the aural notification and any remote party connected to a current voice communication session will not hear the aural notification. Provision of an aural notification to the agent allows the agent to focus on other portions of the screen display, and provides flexibility in informing the agent of communication session status changes.

Abstract: An online collaborative meeting is established, utilizing at least one meeting server, where the meeting includes a plurality of meeting endpoints that communicate with each other via the meeting server. The meeting server establishes a plurality of electronic work spaces that are commonly assigned to each meeting endpoint, where each work space for each meeting endpoint provides different content and each work space that is common to each meeting endpoint provides the same content for real-time display. During the online collaborative meeting, the meeting server facilitates modification to content at any of the work spaces by any meeting endpoint, where modification to content at a work space by one meeting endpoint results in a real-time distribution and display at all other meeting endpoints of the modification to the content at the work space.

Abstract: Defining subscriptions to location information for a computing device (e.g., a mobile computing device). Application programs, services, and/or peer devices define the subscriptions based on constraints associated with requests for the location information. A location request scheduler coordinates the subscriptions temporally and spatially to reduce the quantity of the requests from the computing device. In some embodiments, the subscriptions are automatically defined based on an observed mobility pattern of the computing device.

Abstract: An image processing system includes a memory unit configured to store an address book to be used for setting a transmission destination of image data, a receiving unit configured to receive the image data, an acquisition unit configured to acquire a name that is registered in the address book in association with information of a transmission source of the image data received by the receiving unit, a setting unit configured to set a folder path for a plurality of hierarchies which includes a folder with the name acquired by the acquisition unit, and a storage unit configured to store the image data received by the receiving unit in a folder indicated by the folder path that is set by the setting unit.

Abstract: There is provided an audio illumination apparatus including an illumination unit, an audio output unit, a setting unit configured to set a parameter of at least one of illumination of the illumination unit and audio output of the audio output unit in accordance with a recognized user who is in a neighborhood, a transmission unit configured to transmit the parameter set by the setting unit to an audio illumination apparatus in the neighborhood, and a control unit configured to control the at least one of the illumination of the illumination unit and the audio output of the audio output unit in accordance with the set parameter.

Abstract: A system and method are provided. A virtual reality environment rendering module provides a virtual reality environment representative of one or more of a contact center, a predictive dialer, and a media collaboration session. The virtual reality environment includes monitored virtual objects associated with a plurality of monitored entities and a monitor virtual object associated with a human monitor. The monitored object moves relative to a coordinate system defining the virtual reality environment. In response to detection of a trigger event, an information manager provides, to the human monitor, information associated with a selected monitored entity corresponding to a selected monitored virtual object.

Abstract: A seating arrangement designing apparatus includes: a seating arrangement condition table that stores an attribute score indicating intensity of an attribute different for each position regarding a seating arrangement condition, in a data structure of contour lines; a staff condition table that stores tolerance in terms of the attribute of each of staff members; a point calculation unit that calculates a tolerance point indicating a degree of suitability of a certain seat arranged for any of the staff members, based on the attribute score and the tolerance, in a case of planning the seat to be arranged for the staff member; and a seating arrangement determination unit that determines seating arrangement, such that a total sum of the tolerance points for all the staff members satisfies a predetermined condition.

Abstract: A Voice over Internet Protocol (VoIP) device and method of operation of the VoIP device are provided. A local telephone number serving a location of the VoIP device is stored in a database of a VoIP service provider. A fixed address is associated with the local telephone number. The local telephone number is provided to an Automatic Location Information database associated with an emergency response system.

Abstract: A method for managing appointments using a wireless device includes receiving scheduling data for a future appointment including a time associated with the future appointment. A current location of the wireless device is determined, and a reminder for the future appointment is provided at a time prior to the future appointment based on the current location of the wireless device. For example, the reminder may be provided at a time that varies based on the current location of the wireless device, a location associated with the future appointment, and an estimated travel time between the current location of the device and the location associated with the future appointment. Related methods, devices, and computer program products are also discussed.

Abstract: According to one aspect of the invention, there is provided a method of allocating calls coming into a call center from a caller location remote from the call center, receiving a call from a caller which includes information from an RFID chip located in close proximity to the caller location; decoding the information from the RFID chip to determine one or more parameters relating to the information; using said one or more parameters to allocate the call from the caller at the call center to ensure calls are handled in accordance with the parameters. This has the advantage of much more efficient management of the of the calls within the call center and ensures that the calls are sent to the agent with the most appropriate skill set.

Abstract: In a call center, a caller's geographical position may be mapped together with a geographical position of a call agent allocated to handle the call. A map may display tags depicting the respective positions of the caller and the call agent with a visual link indicating the call connection. The call agent may be selected dependent on the relative proximity to the caller.

Abstract: Phone call tracing is a law enforcement tool best known for its use by the Federal Bureau of Investigation in trying to catch kidnappers. Tracing a call is useful for law enforcement and intelligence agencies in order to capture potentially dangerous people. Although useful, tracing a phone call has one drawback: time. It takes time to trace a call. Because of the time it takes to trace a call, the phone is usually hung up or turned off before a trace can be completed. Since there is no way for the trace to be hurried, I propose a phone app that when uploaded to a phone will prevent the phone from disconnecting from the network. This app would upload on the electrical signal carrying the audio and/or video signal. The app will upload into the phone and interfere with the phones ability to terminate the call without indicating that the phone is still connected to the network. With the app downloaded, the app will keep the phone call active so that the trace can then be completed.

Abstract: A telephone system comprising a plurality of phone devices and a plurality of information terminals for mutually communicating via a communication network, comprising position managing means for managing mutual position relations between the plurality of phone devices and the plurality of information terminals, and correlating means for mutually correlating at 1:1 between the plurality of phone devices and the plurality of information terminals on the basis of the managed position relations.

Abstract: Aspects of the present disclosure relate generally to limiting the use of an autonomous or semi-autonomous vehicle by particular occupants based on permission data. More specifically, permission data may include destinations, routes, and/or other information that is predefined or set by a third party. The vehicle may then access the permission data in order to transport the particular occupant to the predefined destination, for example, without deviation from the predefined route. The vehicle may drop the particular occupant off at the destination and may wait until the passenger is ready to move to another predefined destination. The permission data may be used to limit the ability of the particular occupant to change the route of the vehicle completely or by some maximum deviation value. For example, the vehicle may be able to deviate from the route up to a particular distance from or along the route.

Abstract: A method for managing appointments using a wireless device includes receiving scheduling data for a future appointment including a time associated with the future appointment. A current location of the wireless device is determined, and a reminder for the future appointment is provided at a time prior to the future appointment based on the current location of the wireless device. For example, the reminder may be provided at a time that varies based on the current location of the wireless device, a location associated with the future appointment, and an estimated travel time between the current location of the device and the location associated with the future appointment. Related methods, devices, and computer program products are also discussed.

Abstract: In a call center, a caller's geographical position may be mapped together with a geographical position of a call agent allocated to handle the call. A map may display tags depicting the respective positions of the caller and the call agent with a visual link indicating the call connection. The call agent may be selected dependent on the relative proximity to the caller.

Abstract: Methods and apparatuses for detecting current presence and/or determining capabilities of subscribers, and enabling users of communication devices to initiate communication sessions with other communication devices of selected ones of the subscribers, in selected manners, based at least in part on current presence and/or capabilities of the other subscribers, are described herein. In various embodiments, the initiating is performed without or substantially without further input from an initiating user on the other communication device.

Abstract: A positioning system (e.g., GPS) integrated in, or coupled to, a mobile device determines the position of the mobile device. An availability status manager (ASM) in a vPBX acquires the position of the mobile device. The ASM can contain rules on how to route or otherwise control incoming phone calls based on availability status of one or more mobile devices in the vPBX network. When a call is received by the vPBX, the ASM determines the availability status of the receiving mobile device based on the geographic location of the receiving mobile device. The ASM then routes the call to the receiving mobile device, to another mobile device, or to a landline based on the availability status of the receiving mobile device and the availability status based rules.

Abstract: An approach for establishing a communication session according to a subscriber profile that is automatically updated is disclosed. A locator device, which is associated with a subscriber and includes a Global Positioning System (GPS) transponder, outputs geographic information that is transmitted to a communications network for establishing the communication session. The geographic information corresponds to one of a plurality of addresses specified in the subscriber profile to set a current address. The addresses are associated with a plurality of devices adapted to complete the communication session. The one address is designated as the current address if the geographic information corresponds to the one address, otherwise the current address is set to a default address, wherein the communication session is established based on the current address.

Abstract: A system including a location server configured to receive registration data from an IP device and a location database configured to store location information of the IP device, wherein the location server queries the location database to determine whether the registration data matches the location information stored at the location database.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a call processing element in a communication system having a controller to detect an incoming call directed to a called party, retrieve presence information associated with a plurality of communication devices of the called party, retrieve presence information of a calling party initiating the incoming call, and determine from the presence information of the called party, the presence information of the calling party, and a call processing profile of the called party how to respond to the incoming call. Other embodiments are disclosed.

Abstract: A mechanism for initiating contact with someone, via a telecommunications system, who is in the admirer's proximity, but whose identity or telecommunications address (e.g., telephone number, e-mail address, etc.) is unknown. The illustrative embodiments enable the user to use what information he does know about the admired person—the admiring person's distinguishing characteristics—to get a telecommunications address through which the initial contact can be made.

Abstract: A system and method providing real-time position information of one party to another party by utilizing a conventional telecommunication network system (e.g., the telephone network, a mobile telecommunications network, a computer network, or the Internet). The present invention allows a caller and a receiver of a telephone call to provide to and receive from each other position information related to the caller and/or receiver's location, including address information, GPA coordinates, nearby fixed locations (e.g., a parking structure), etc. The present invention allows a caller and receiver to retrieve routing instructions or maps for travelling to/from one another. A party may locate the position of another party via entry of the other party's unique identifier (e.g., a phone number of the other party's mobile phone). The position information of a party may be concurrently delivered to another party's computer terminal whereby the other party can process the information in further detail.

Abstract: According to one embodiment of the present invention, a method is presented for mediating among a plurality of datagrams containing data, settings or preferences to produce ambience settings applicable to a location area that is shared by a plurality of users wherein at least one of said users is associated to one datagram among said plurality of datagrams.

Abstract: Embodiments of the invention include a system to process telephone calls. The system can receive a telephone call and identify the telephone number of the calling party. A database of processing instructions then specifies whether to block the telephone call, forward the telephone call to another telephone number, send the telephone call to a voicemail system or an answering machine, or ring the telephone assigned to the called number. Based on the time of the call, the instructions to be applied can differ.

Abstract: A method is provided for encoding multiple microphone signals into a composite source-separable audio (SSA) signal, conducive for transmission over a voice network. The embodiments enable the processing of source separation of the target voice signal from its ambient sound to be performed at any point in the voice communication network, including the internet cloud. A multiplicity of processing is possible over the SSA signal, based on the intended voice application. The level of processing is adapted with the availability of the processing power at the chosen processing node in the network in one embodiment. An apparatus for separating out the target source voice from its ambient sound is also provided. The apparatus includes a directed source separation (DSS) unit, which processes the two virtual microphone signals in the SSA representation, to generate a new SSA signal including the enhanced target voice and the enhanced ambient noise.

Abstract: A method for managing appointments using a wireless device includes receiving scheduling data for a future appointment including a time associated with the future appointment. A current location of the wireless device is determined, and a reminder for the future appointment is provided at a time prior to the future appointment based on the current location of the wireless device. For example, the reminder may be provided at a time that varies based on the current location of the wireless device, a location associated with the future appointment, and an estimated travel time between the current location of the device and the location associated with the future appointment. Related methods, devices, and computer program products are also discussed.

Abstract: A system including a first network configured to receive IP device data from an IP device and to provide one or more IP addresses of the IP device based on the IP device data; a second network comprising: a second network location database configured to store physical location information, and a second network location server configured to receive the one or more IP addresses of the IP device from the first network, and query the second network location database to determine physical location information of the IP device based on the one or more IP addresses.

Abstract: A system and methods for telephoning individuals associated with a domain. A current location of a given individual within a domain is automatically determined and the given individual is automatically associated with a telephone extension number based on the current location of the given individual. As the given individual moves around within the domain, the associated telephone extension number associated with the given individual is updated. A receptionist or other individual within the domain may select to telephone the given individual thereby automatically accessing and dialing the telephone extension number currently associated with the given individual in response to selecting to telephone the given individual. If the given individual is not currently located within the domain, an external telephone number associated with the given individual may be automatically accessed and dialed in response to selecting to telephone the given individual.

Abstract: A Presence Server receives presence information associated with a Presentity, wherein the presence information comprises one or more presence attributes and the Presentity is associated with a Presence Source and a first Watcher. The Presence Server further receives a request from a second Watcher to view a presence attribute of the one or more presence attributes. The Presence Server may further receive a message from the first Watcher specifying a desire to be notified of who is watching the Presentity, presence attributes being filtered, and/or throttling or deferring of presence attribute updates being implemented by the Presence Server. The Presence Server conveys to the first Watcher watcher notification information that informs of Watchers watching the Presentity, what is being watched, presence attributes being filtered, and/or throttling or deferring of presence attribute updates.

Abstract: A method includes receiving audio electronic business card data during a conference; comparing said audio electronic business card data with voices of conference speakers to confirm identities of said speakers; performing an acoustic triangulation to determine a position of speakers; correlating a position of said speakers with said identities; and displaying locations of said speakers.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a call processing element in a communication system having a controller to detect an incoming call directed to a called party, retrieve presence information associated with a plurality of communication devices of the called party, retrieve presence information of a calling party initiating the incoming call, and determine from the presence information of the called party, the presence information of the calling party, and a call processing profile of the called party how to respond to the incoming call. Other embodiments are disclosed.

Abstract: Certain exemplary embodiments comprise a method, comprising storing, within a telecommunications network, contact information for each of a plurality of contacts, the contact information for at least one of the plurality of contacts comprising a telephone availability status; and updating the telephone availability status for said at least one of the plurality of contacts.

Abstract: The present invention is directed to a system and method for providing real-time position information of one party to another party by utilizing a conventional telecommunication network system such as the convention telephone network, a mobile telecommunications network, a computer network, or the Internet. More specifically, the preferred embodiments of the present invention allow a caller and a receiver of a telephone call to provide to and receive from each other position information related to the caller and/or receiver's physical location, including address information, GPS coordinates, nearby fixed locations such as a parking structure, etc. Additionally, the preferred embodiments of the present invention allow a caller and receiver to retrieve routing instructions or maps for traveling to or from each other.

Abstract: Embodiments of a system and method for displaying a geographic location associated with an incoming call being received on a mobile device are provided. The mobile device has a user interface that provides a call screen to the user for identifying a phone number associated with the incoming call, and for displaying data including the geographic location associated with the incoming call. The geographic location is resolved by identifying a geographic location associated with a contact entry in the address book of the mobile device, or by comparing the area code of the phone number of the incoming call in a list of area codes and associated geographic location to find a match corresponding to the area code of the incoming call.

Abstract: The present invention allows incoming calls to be processed based on calendar information obtained from an electronic calendar of a called party. When an incoming call intended for the called party is received, a service node may retrieve the calendar information for the called party and process the call based on the calendar information. The call processing may result in forwarding the call or invoking an interactive voice response system (IVR) by forwarding the call to the IVR, and providing instructions based on the calendar information to the IVR. The IVR may then provide messages based on the calendar information to the caller as well as provide options to the caller, retrieve responses from the caller, and instruct the service node to process the call based on the responses. The IVR may also allow the caller to schedule an appointment on the electronic calendar of the called party.

Abstract: A communication apparatus according to the present invention includes a presence information setting unit that sets presence information including a user display name and its apparatus state, and a presence information notification unit that that notifies an opposing apparatus of the presence information. The communication apparatus further include an action information acquisition unit that detects an opposing user action of the opposing apparatus. The communication apparatus determines that the user is “Away” or “Not Available” when the action information detector detects no user reaction after a predetermined time has passed since the opposing apparatus user's action was detected.