Abstract: A method for connecting a field device to a first cloud based service platform includes reading-out a first ticket from the field device using the first service device, wherein the first ticket includes at least one piece of information identifying the field device. The first ticket is transmitted to a second cloud based service platform from the first service device. The method also includes mutual associating and verifying of the first ticket and a second ticket produced at the manufacturer and stored in the second service platform. In the case of successful verifying, the connecting information for the first cloud based service platform is transmitted from the second cloud based service platform to the first service device. A communication connection between the first service device and the first cloud based service platform is established based on the connecting information transmitted from the second service platform.

Abstract: One example method of operation may include initiating a call via a calling device to a mobile device via a mobile device telephone number, responsive to initiating the call, retrieving call content data associated with a calling device profile, forwarding the call content data, via a content provider device, to the mobile device prior to establishing the call, hashing the mobile device telephone number to create a hashed value, storing the hashed value in the content provider device, authorizing the mobile device to receive the call content data, receiving a token representing the hashed value from the mobile device via the content delivery device, and connecting the call to the mobile device responsive to the token being authenticated.

Abstract: A method for handling an outgoing call within a telecommunications network is provided. The method includes on request of one or more applications, initiating an outgoing call to a callee, the initiating comprising the steps of generating an API request, identifying the callee and identifying an action of calling said callee; the one or more applications sending the API request to a first server to initiate the outgoing call; the first server, through an API module, deconstructing the API request and instructing a call module to handle the outgoing call; a second server receiving the outgoing call request from the first server; and the second server initiating the outgoing call. The disclosure also provides methods for handling an incoming call within a telecommunications network.

Abstract: There is provided mechanisms for configuration of parameters for a networked device to be provisioned in a network. A method is performed by a device configuration node. The method includes obtaining a request for configuration of parameters for the networked device. The request indicates that the networked device is of a certain device type. The method includes selecting a template from a set of templates stored in a database. The template is selected based on the certain device type. The method includes providing configuration of at least a subset of the parameters for the networked device based on the template.

Abstract: One example method of operation may include identifying a plurality of mobile device telephone numbers associated with a plurality of mobile devices, forwarding the plurality of mobile device telephone numbers to a content delivery device, hashing the plurality of mobile device telephone numbers, storing the hashed plurality of mobile device telephone numbers in the content delivery device, identifying a scheduled call campaign to the plurality of mobile devices, forwarding call content associated with schedule call campaign to the plurality of mobile devices prior to calling the plurality of mobile devices, and responsive to receiving confirmation that the content was successfully forwarded to the plurality of mobile devices, initiating a calling device to begin calling the plurality of mobile devices.

Abstract: Maintaining an organizational hierarchy by receiving data indicative of computing resource consumption by one or more leaf nodes, wherein the leaf nodes are part of a hierarchy including the leaf nodes and higher level nodes; and generating one or more modifications for the hierarchy based on the data indicative of computing resource consumption.

Abstract: A method and system for implementing a speech-enabled interface of a host device via an electronic mobile device in a network are provided. The method includes establishing a communication session between the host device and the mobile device via a session service provider. According to some embodiments, a barcode can be adopted to enable the pairing of the host device and mobile device. Furthermore, the present method and system employ the voice interface in conjunction with speech recognition systems and natural language processing to interpret voice input for the hosting device, which can be used to perform one or more actions related to the hosting device.

Abstract: A cloud network for automatically provisioning a user directory in a multi-tenant system. User attributes for configuration of the user directory and groups associated with a plurality of end-users are received from a local application on an end-user device. A program module integrates with an external application and the user interface allows integration with a mid-link server. User policies and group policies associated with the plurality of end-users are determined. A high-risk user from the plurality of end-users is determined using the external application. A threat is determined associated with an end-user based on a type of the threat, a threat level is determined based on the type of the threat, and the threat level is compared to a threshold level, the threshold level categorizes the end-user as the high-risk user. The user directory is deployed using a snippet based on the user policies and the group policies.

Abstract: One example method of operation may include initiating a call via a calling device to a mobile device via a mobile device telephone number, responsive to initiating the call, retrieving call content data associated with a calling device profile, forwarding the call content data, via a content provider device, to the mobile device prior to establishing the call, hashing the mobile device telephone number to create a hashed value, storing the hashed value in the content provider device, authorizing the mobile device to receive the call content data, receiving a token representing the hashed value from the mobile device via the content delivery device, and connecting the call to the mobile device responsive to the token being authenticated.

Abstract: A control interface for deployment of an application, the control interface running on a specific cloud provider and connected to a plurality of other control interfaces running on a plurality of cloud providers, wherein the control interface is connected to a cloud provider database storing a description of each cloud provider. The control interface includes a cloud driver specific to the cloud provider on which the control interface is running, the cloud driver allowing the control interface to instruct the cloud provider to deploy components of the application. The control interface includes means to receive an attribute file describing the application to deploy; means to select for each component of the application, based on the descriptions provided by the cloud provider database and the attribute file, a cloud provider suitable for the deployment; for each selected cloud provider, means to send to the corresponding control interface the component to deploy.

Abstract: Techniques are disclosed for transmitting an announcement to one or more devices. In one example, a first device receives a first message that includes an announcement, the announcement associated with a voice that spoke the announcement. The first device may determine the announcement from the first message, and then identify one or more devices for receiving the announcement. The one or more devices may have a particular device type of a plurality of different device types comprising at least a mobile device. The first device may then transmit a second message to the one or more devices for presentation of the announcement by the one or more devices.

Abstract: A method for a user/an employee in a system to acquire an email account is disclosed in the present invention, including: relating a role-nature email account to a role according to work content of the role in the system, wherein during the same period, one role can only be related to one role-nature email account, and one role-nature email account can only be related to one role; said role is an independent individual not a group/a class, and during the same period, one role can only be related to a unique user, while one user is related to one or more roles; and creating a relation between a user and a role, wherein for any user, a role-nature email accounts related to all roles related to said user are used as role-nature email accounts of the user and/or an employee corresponding to the user.

Abstract: Implementations of the disclosed subject matter provide outputting an integrated interface to be displayed in a browser including a text-based interface of an application and an interface for a virtual mobile device separate from the text-based interface, where the virtual mobile device emulates operations and a user interface of a specific type of hardware mobile device. An indication of a communication may be received from a mobile device. A customer name associated with the mobile device may be obtained based on at least one of a certificate that includes the customer name retrieved by the server from a third party server, and a database record that includes the customer name that is retrieved by the server from a database. The obtained customer name may be displayed on the virtual mobile device portion of the integrated interface in association with the communication from the mobile device of the customer.

Abstract: One example method of operation may include identifying a plurality of mobile device telephone numbers associated with a plurality of mobile devices, forwarding the plurality of mobile device telephone numbers to a content delivery device, hashing the plurality of mobile device telephone numbers, storing the hashed plurality of mobile device telephone numbers in the content delivery device, identifying a scheduled call campaign to the plurality of mobile devices, forwarding call content associated with schedule call campaign to the plurality of mobile devices prior to calling the plurality of mobile devices, and responsive to receiving confirmation that the content was successfully forwarded to the plurality of mobile devices, initiating a calling device to begin calling the plurality of mobile devices.

Abstract: Systems, methods, and machine-readable media for processing data transmissions from a plurality of client devices to create composites for transmission to destination addresses are provided. Communications via a network may be received from a set of devices. Each communication may include a digital identifier corresponding to a destination specification. The communication may be processed to identify the digital identifier and to identify the destination specification. A data portion may be selected from the communication and cached. A second format may be identified as corresponding to a second communication medium, where the second format is different from a first format of the communication. A composite may be created according to the second format. The composite may include the selected data portion and the destination specification. The composite formatted according to the second format may be transmitted toward an endpoint device in accordance with the destination specification.

Abstract: A cloud network for automatically provisioning a user directory in a multi-tenant system. The cloud network includes a local application that executes on an end-user device and a mid-link server coupled to a plurality of end-user devices. User attributes for configuration of the user directory and groups associated with the plurality of end-users is received from the local application. A program module integrates with an external application and the user interface allows integration with the mid-link server. A snippet is created for the configuration of the user directory from the user interface for each of the plurality of end-users. User policies and group policies associated with the plurality of end-users are determined. A high-risk user from the plurality of end-users is determined using the external application. The user directory is deployed using the snippet based on the user policies and the group policies.

Abstract: A system includes an orchestrator for a software-defined network and configured to receive a request for operation of the software-defined network, a software-defined network controller in communication with the orchestrator through a northbound application programming interface, at least one network element in communication with the software defined network controller though a southbound application programming interface, and a mutable network element configured to receive the request and instantiate a virtual function within the mutable network element to test the at least one network element in accordance with the request.

Abstract: An automated infrastructure switch system is disclosed, wherein an infrastructure switch is configured to automatically provision resources between electronic devices when those electronic devices are connected to internal network transceivers of the switch. The infrastructure switch automatically sets up a private cloud system for the connected devices, which can be connected to other private cloud systems on-demand. A cloud server can maintain connectivity between discrete private cloud systems, while also automatically providing access to common resources via a public cloud.

Abstract: Examples of the present disclosure describe systems and methods relating to adaptive virtual services. In an example, a user specifies a device configuration for a platform device. As a result, a service provider installs selected virtual-network functions and defines network connections as specified by the device configuration. Management software may also be installed, thereby enabling the service provider to communicate with and remotely manage the platform device. The installed virtual-network functions are activated on the platform device once it is delivered to the user. In some instances, the user changes the device configuration. For example, the user may install new virtual-network functions, reconfigure or remove existing virtual-network functions, or change defined network connections. As a result, the service provider reconfigures the platform device accordingly. Thus, the user need not purchase new specialized hardware in order to change the available functions of the computer network.

Abstract: Embodiments of the present disclosure relate generally to organizing electronic text documents. In particular, one or more embodiments comprise a content management system that improves the organization of electronic text documents by intelligently and accurately categorizing electronic text documents by topic. The content management system organizes electronic text documents based on one or more topics, without the need for a human reviewer to manually classify each electronic text document, and without the need for training a classification algorithm based on a set of manually classified electronic text documents. Further, the content management system identifies and suggests topics for electronic text documents that relate to new or emerging topics.

Abstract: A system and method are presented for multi-language communication sequencing. Communication flows may support one or more languages, which may need to be created, removed, or edited. During sequence editing, prompts, data, expressions, pauses, and text-to-speech may be added. This may be done through the use of inline-selectors, which comprise a prompt or TTS, or through the use of dialogs, which may also provide error feedback. A main sequence may be capable of handling multiple languages which are supported and managed independent of each other.

Abstract: Devices, computer-readable media and methods are disclosed for verifying that an optical transmit/receive device is correctly installed. For example, a processing system including at least one processor may activate a first light source of an optical transmit/receive device of a telecommunication network and detect a receiving of a light from the first light source at a port of an optical add/drop multiplexer of the telecommunication network. The processing system may then verify the optical transmit/receive device and the port of the optical add/drop multiplexer match a network provisioning order, when the receiving of the light from the first light source is detected, and may generate an indication that the optical transmit/receive device is correctly installed, when the optical transmit/receive device and the port of the optical add/drop multiplexer match the network provisioning order.

Abstract: A method and apparatus for creating a custom service in a communication network are disclosed. For example, the method implemented via a processor determines that the custom service does not exist, receives one or more desired functions for the custom service, creates the custom service having the one or more desired functions and modifies one or more network elements within the communication network to perform the one or more desired functions to deploy the custom service.

Abstract: A conference system and a method for interworking between an audio conference and a web conference in the system are provided. The method for interworking between an audio conference and a web conference according to one embodiment of the present disclosure includes recognizing, at an audio conference server, an access of a host terminal to an audio conference and activating the audio conference, transmitting, at the audio conference server, a notification of activation of the audio conference to a web conference server, and activating, at the web conference server, a web conference corresponding to the audio conference according to the notification of activation of the audio conference.

Abstract: Creating sub-social networks based on contextual inferencing may include analyzing, using a processor, social network activity among a plurality of users that belong to a social network and determining, using the processor, an interest category according to the social network activity. A sub-social network for the interest category may be created using the processor. The sub-social network may include a subset of the plurality of users of the social network having an association with the interest category.

Abstract: Techniques are disclosed for efficiently updating multiple computing systems in potentially heterogeneous computing environments. Embodiments provide for efficient patching of multiple software applications executing in multiple execution environments. For example, a custom installation tool can be provided to each of the computing devices in the cloud infrastructure system. The computing devices can execute the custom installation tool and identify, retrieve, and apply the necessary patches to applications on the computing devices. The patch-related processing across the multiple computing devices may occur in parallel such that at least a portion of the processing is performed concurrently from one another.

Abstract: In one general aspect, a method for rendering a web page can include receiving, from an interactive web application executing on a computing device, a plurality of application programming interface (API) calls for information and data for including in the rendering of the web page by the interactive web application, determining, for each of the plurality of API calls, whether an API call satisfies at least one criterion, storing, in a memory included on a computing device, an API call for inclusion in a batch of API calls if the API call satisfies the at least one criterion, and sending, in a single API call, the batch of API calls stored in the memory, the sending based on an occurrence of an event in the computing device.

Abstract: An aircraft data interface function (ADIF) server system comprises a processing module that hosts an aircraft condition monitoring function, comprising an airline modifiable information database including a history buffer and one or more logic units; a management information base (MIB) database; a parameter snapshot database; and a simple network management protocol (SNMP) agent in communication with the MIB database and parameter snapshot database. A core network unit communicates with the SNMP agent and an SNMP manager in an ADIF client. The SNMP agent sends messages to and receives messages from the SNMP manager through the core network unit. The ADIF server system interfaces with one or more avionics systems through a common data network to obtain and store aircraft parameter information. The ADIF client is configured via the core network unit to interact with the ADIF server system to request and receive the aircraft parameter information.

Abstract: Systems and methods for dynamically assigning an Automatic Number Identification (ANI) to a device deployed in a controlled-environment facility. In an illustrative, non-limiting embodiment, a system may include: a processor; and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution by the processor, cause the system to: receive a request to facilitate a communication between a resident of a controlled-environment facility and a non-resident of the controlled-environment facility, where the resident operates a device lacking a dedicated ANI; and assign a temporary ANI to the resident's device, where the temporary ANI is different from any other ANI being used by any other device in the controlled-environment facility concurrently with the communication.

Abstract: The present disclosure generally provides an apparatus and method of providing a performer with a desired combined mix of one or more performer's voices, instruments and/or music tracks with minimal or no overall effect on the setup of the sound system in a venue, such as a concert venue, recording studio or other type of musical gathering in which the performer is performing. The disclosure provided herein generally includes the use of an audio signal intercepting device that is inserted within and/or coupled to a portion of a sound system at a venue to provide the performer with a desired custom monitor mix of one or more performer's voices, instruments and/or music tracks.

Abstract: A system for monitoring locations of each of a population of wandering devices, each having localizing functionality, the system comprising a tracking functionality operative for monitoring locations of each of the population of wandering devices and accordingly, providing location information which characterizes individual wandering devices from among said population, via a viewing functionality, to corresponding end-users registered in respective association with the wandering devices; and an interface with the wandering devices operative to command that location information regarding at least one individual wandering device be transmitted to the tracking functionality more frequently if at least one individual end-user registered in respective association with the individual wandering device is logged onto a viewing functionality and less frequently if no end-user registered in respective association with the individual wandering device is logged onto the viewing functionality.

Abstract: A method and system for updating an Optical Distribution Network (ODN) device by using an intelligent management terminal are disclosed. The method includes the following steps: an ODN management server connects to an intelligent management terminal through 2G/3G/Wifi, the intelligent management terminal is connected to an identifier of fiber's both terminations through USB or Bluetooth; the optical fiber connector is connected to an ODN device through USB, the ODN management server communicates wirelessly with the ODN device through the intelligent management terminal as a transfer station, and the ODN device downloads updating file from the ODN management server through the intelligent management terminal as a transfer station. The method and system can realize the wireless communication between the ODN network management server and the ODN device, thereby accomplishing the updating of the ODN device by the intelligent management terminal without cable networks wherever 2G/3G/Wifi.

Abstract: A portable electronic device with a touch screen display displays an incoming message from a party to a user of the device while the device is locked. The device responds to detecting a user request to view the incoming message by immediately displaying a set of messages between the user and the party in a chronological order. While the device is unlocked, if an incoming message is longer than a predefined length the device displays a portion of the incoming message, a view icon, and a long-message indicia. Alternately, if the incoming message is equal to or less than the predefined length, the device displays the entire incoming message and a reply icon. In response to user selection of either the view icon or the reply icon, the device immediately displays a set of messages between the user of the device and the party in a chronological order.

Abstract: Systems, methods, apparatuses, and computer program products for providing security between WebRTC clients and IMS are provided. One method includes storing, by a network node, at least one parameter per internet protocol multimedia subsystem (IMS) subscription, where the at least one parameter comprises at least one identity of any web real time communication (WebRTC) web server function that is authorized to authenticate an IMS subscriber in WebRTC. The method may further include receiving a WebRTC web server function identity from a call state control function, comparing the received WebRTC web server function identity with the at least one parameter associated with the IMS subscription, and rejecting IMS communication when there is not a match between the received WebRTC web server function identity and the at least one parameter associated with the IMS subscription.

Abstract: Systems and methods for intelligently routing an incoming telephone call to an internal extension based on the calling history are provided. According to one embodiment, a session log, containing information regarding sessions between internal extension numbers and external telephone numbers, is maintained by a call monitor of a telephone system. The internal extension numbers are associated with telephone extensions within the telephone system and the external telephone numbers are associated with telephones outside of the telephone system. An incoming telephone call is received by the call monitor from a telephone outside the telephone system that is associated with an external telephone number. It is determined by the call monitor whether the incoming call represents a call-back to an internal extension number based on the session log. When the incoming call is determined to represent a call-back, then causing a switch to route the incoming call to the internal extension number.

Abstract: A system includes a first service registry that includes a first list of services available in a first one or more nodes of the system and a second service registry that includes a second list of services available in a second one or more nodes of the system, wherein the second service registry is connected to the first service registry. The system further includes a service manager configured to manage a capability of the system, which is realized through a set of one or more services; connect to the first service registry; receive a notification, from the first service registry, indicating a change in the second list of services included in the second service registry; and initiate deployment of a new service for the capability, or locate a deployed instance of the new service in the system, in response to receiving the notification.

Abstract: A broadband provisioning system configured for bulk provisioning of communications services is provided. The system includes an order manager that includes machine executable instructions stored on machine readable media, the instructions for: receiving a request to provision a plurality of telephone numbers with communications services; creating details for the request and setting an initial state for the request; and upon commencement of processing of the request, updating the state of the request to indicate ongoing processing, provisioning each telephone number in the request by associating resources therewith, and updating a status for each telephone number provisioned; and upon completion of processing, changing the state of the request to indicate completion.

Abstract: An integrated supply chain management with anomaly detection. An order schedule has one or more orders, each of which has a production requirement and a due date. An asset schedule has asset commitments associating assets with orders. Each asset has equipment specifications, including an asset class and one or more operational thresholds. The computer system identifies an asset of a class corresponding to a production requirement of an order and modifies the asset schedule to commit the asset to the order prior to the due date of the order. The computer system receives sensor input for the asset and determines whether an anomaly exists. If so, the computer system commits a second asset to the order.

Abstract: A method forwarding data traffic based on a service chain policy for distributed gateway located within a network virtualization edge (NVE). The NVE may receive, within a first virtual overlay network, a data packet destined for a destination tenant end point located in a second virtual overlay network. The NVE may determine that a network service function is unavailable to treat the data packet between the first virtual overlay network and the second virtual overlay network. In order to route the data packet, the NVE may obtain a service chain policy that provides the location of a network node configured to treat the data packet with the network service function. The NVE may transmit the data packet toward the network node. A service chain policy may correspond to a sequence of network nodes that represents a path to the destination tenant end point.

Abstract: A multimedia redirection method, a multimedia server, and a computer system. The method includes: receiving a virtual-desktop login request of a user, where the virtual-desktop login request includes an identifier of the user; acquiring, according to the identifier of the user, metadata of a multimedia instance that is not shut down by the user before a last disconnection, where the metadata includes path information of a multimedia file corresponding to the multimedia instance; and sending the metadata to a client of the user so that the client acquires, according to the metadata, multimedia data corresponding to the metadata and plays the multimedia data. The adoption of technical solutions of the present invention can implement that multimedia that is not closed before a last disconnection may be automatically played when a user logs in again, thereby improving experience of multimedia application of the user.

Abstract: A system and method is provided for generating network timeouts by utilizing intentionally delayed message transmissions sent internal to a network controller. For example, according to this system and method a network controller transmits a data message externally over a network and the data message invokes a response network message. The network controller also transmits a timeout message corresponding to the data message; however, the timeout message is intentionally delayed for a predetermined duration of time prior to being internally transmitted. controller host device receives at least one of the response message and the timeout message and determines which is received first. If the timeout message is received, a request associated with the transmitted data message is treated as having timed out.

Abstract: A mechanism for controlling a call management for a call of a subscriber, in particular a service parameter adjustment, comprises a transmission of a request for adjusting settings of a service provided to a subscriber to a network control element, recognition of setting information for the service from the request, and processing of the setting information for the service. In the processing, a mapping of the recognized setting information for the service to a modification event of a data portion including parameters for the service in question is performed and a modification of the parameters for the service in question is performed by executing the modification event of the data portion obtained by the mapping. In case the data portion is not available, a search may be conducted in order to get access to the parameters for the service in question.

Abstract: The apparatus for controlling a backbone network according to the present invention comprises: a context-interpreting unit, which interprets the request for a service of a sensor node, and generates a session containing routing information; a sensor node registration unit, which stores sensor node information and routing information, and which provides routing information; a gateway, which transmits the service request using routing information, and which receives a response message; and a message-processing unit, which transmits the service request, and which provides the response message.

Abstract: The disclosure describes a novel method and apparatus for improving the operation of a TAP architecture in a device through the use of Command signal inputs to the TAP architecture. In response to a Command signal input, the TAP architecture can perform streamlined and uninterrupted Update, Capture and Shift operation cycles to a target circuit in the device or streamlined and uninterrupted capture and shift operation cycles to a target circuit in the device. The Command signals can be input to the TAP architecture via the devices dedicated TMS or TDI inputs or via a separate CMD input to the device.

Abstract: An autodiscovery system provides content credentials to customer premise equipment through an event-driven architecture. The autodiscovery system includes several modules for implementing the event-driven architecture, such as an autodiscovery front-end module, an autodiscovery back-end module, and a broadcast activation module. The autodiscovery system may also include a subscriber database that stores subscriber records that identify subscribers associated with a level of service, a customer premise equipment identifier, or both. The modules of the autodiscovery system may also communicate with a conditional access system that communicates the content credentials to a data carousel. When the content credentials are made available on the data carousel, the autodiscovery front-end module may notify the customer premise equipment that the content credentials are ready for retrieval from the data carousel.

Abstract: A system and method for remotely enabled voice activated dialing. Generation of a special dial tone indicating that a user may give the voice identifier is initiated. A voice identifier is received over a network from a wired telephone utilized by a user. Dialing information associated with the voice identifier is determined. One or more receiving parties associated with the voice identifier are dialed. The wired telephone is connected to the one or more receiving parties.

Abstract: A self-install model for installing digital telephony services at a user premises uses a Digital Enhanced Cordless Telecommunication (“DECT”) system having a base station and a cordless telephone. The self-install model enables the activation of telephony services at the user premises automatically through an Internet Protocol network of a service provider such that the user is able to make and receive calls at the user premises over a communication network upon activation of the telephony services. The self-install model involves pre-tests to ensure signal strength of the connection between the user premises and the communication network; acceptance by the user to the service provider's terms and conditions for providing the telephony services to the user premises by way of messages from the service provider being displayed on the cordless handset; activation of the telephony services by the service provider; and post-install service verification tests.

Abstract: A method and an apparatus for providing a customer premise based feature. For example, the method receives a call directed to a customer, wherein the call is associated with a customer premise based feature. The method then forwards the call to a customer premise based communication system located at a location of the customer, wherein the customer premise based feature is implemented locally by the customer premise based communication system.

Abstract: A personal interactive voice response service node includes a memory that stores executable instructions, and a processor that executes the executable instructions. The personal interactive voice response service node accepts personalized instructions to define interactive voice response service node prompts on behalf of an individual assigned a communications address serviced by the personal interactive voice response service node. The personal interactive voice response service node accepts personalized instructions to define actions to take in response to selections of corresponding interactive voice response service node prompts. When executed by the processor, the executable instructions cause the personal interactive voice response service node to identify a selection of an interactive voice response service node prompt and execute an action associated with the selection identified.

Abstract: Downloadable pluggable services and methods of distributing the same are described. The downloadable pluggable services may correspond to communication services that can be downloaded to upgrade a communication system. The downloadable pluggable services may include a number of component parts that can be distributed among various servers in the communication system being upgraded along with instructions that enable the component parts to instruct each server in the communication system to operate in a coordinated fashion so as to provide the downloaded service.