Abstract: One example may include receiving a call, identifying whether a calling party number and a called party number associated with the call have a pre-existing relationship stored in a database, responsive to identifying the pre-existing relationship, modifying a call message header of a call message to include a code object identifying enhanced call content, and forwarding the modified call message to an intended recipient device of the call.

Abstract: Synchronous replication between storage systems with virtualized storage includes: assigning a virtual volume datastore to a pod, the pod including a management object, the virtual volume datastore including virtual machine data; stretching the pod from a first storage system to a second storage system, including copying the virtual machine data from the first storage system to the second storage system; and synchronously replicating access operations of the virtual machine data of the pod between the first and second storage systems.

Abstract: A system for visualizing call routing data associated with a telecommunications identifier is provided. The system includes a client interface and a parsing tool. The client interface is structured to communicate with a telecommunications management platform having a database that stores call routing data. The parsing tool is associated with the client interface. The parsing tool receives call routing data associated with the telecommunications identifier in response to a query of the database, and the parsing tool generates parsed data by parsing the call routing data. The parsed data is structured to display the call routing data in a tree format on the client interface.

Abstract: A system, method and computer-readable medium for allowing the use of an alternative numbering plan for delivering short messages to mobile subscribers using the public mobile telephone network is provided. Users of an enterprise or other closed networks as well as users that are not part of a closed network may send short messages destined to members of an enterprise or closed network from their mobile or other devices associated with their subscription using an alternative enterprise directory number, such as the office number, instead of the mobile number, such that the alternative number will be presented at the destination device as the originating number. The recipient may respond to the message by addressing the response to the enterprise or closed network number, and the response may be delivered to the originator's mobile or other device associated with their subscription.

Abstract: Techniques are described for determining when and how to re-route toll-free calls around a core telephony network experiencing significant disruptions. A core telephony network of a telephony service provider is monitored for anomalies. Upon detecting an anomaly, it is determined whether the anomaly is significant enough to warrant re-routing inbound toll-free calls around the core telephony network. The re-routing process comprises accessing an industry registry database including a plurality of toll-free numbers (TFNs) associated with a routing template comprising the instructions for routing toll-free calls. The routing template instructions may be switched to re-direct toll-free calls associated with one or more specific TFNs to a particular carrier. Within that particular carrier, the routing instructions may be switched to re-direct the toll-free calls away from the service provider's core telephony network to a network bypass cloud platform.

Abstract: Managing redundant multi-channel interactions in a contact center includes determining that the contact center has received a first contact and a second contact via respective channels, the second contact being received while the first contact is on-going. Managing also includes identifying that the first contact and the second contact are redundant or relate to an unknown topic and inquiring of the customer as to whether to proceed with either one or both of the first contact or the second contact. Furthermore, continuing with at least one of the first contact or the second contact is performed based on the response, each of the first contact and the second contact associated with a respective wait queue. Then one or both of the contacts can be assigned to an agent.

Abstract: A networked device connection system includes a network management system, a first networked device including a first networked device connector, and a second networked device including a second networked device connector. The first networked device connects to a network connection member through the first networked device connector and, in response, retrieves a network connection member identifier that it provides, along with a first networked device connector identifier, to the network management system.

Abstract: Aspects of the invention determining a threat score of a call traversing a telecommunications network by leveraging the signaling used to originate, propagate and terminate the call. Outer-edge data utilized to originate the call may be analyzed against historical, or third party real-time data to determine the propensity of calls originating from those facilities to be categorized as a threat. Storing the outer edge data before the call is sent over the communications network permits such data to be preserved and not subjected to manipulations during traversal of the communications network. This allows identification of threat attempts based on the outer edge data from origination facilities, thereby allowing isolation of a compromised network facility that may or may not be known to be compromised by its respective network owner.

Abstract: Contact information in SIP signaling messages is modified at each in-path network device during the signaling process (along with storage of mapping information) to allow the in-path network devices (and proxy server) to identify the next (or previous) hop device in the path, and thus, maintain the path taken by signaling messages early on during the signaling process. Subsequent request and response signaling messages transmitted during the session follow this path, which ensures that the in-path network devices remain in the SIP signaling path.

Abstract: Embodiments of the disclosure can provide systems and methods for implementation of a smart energy profile using data-interchange encoding. According to one embodiment of the disclosure, a system can be provided. The system can include at least one memory that stores computer-executable instructions. The system can include at least one processor configured to access the at least one memory, wherein the at least one processor is configured to execute the computer-executable instructions to receive, by the at least one processor, a control instruction for a home area network (HAN) device. The at least one processor can be configured to convert the control instruction to a JSON object and transmit the JSON object to the HAN device.

Abstract: The present invention relates to a point code emulation apparatus and method for dividing a Common Channel Signaling System No. 7 (or SS7) signaling network into two or more networks. The point code emulator is adapted to receive TCAP messages from two or more subnets and converts, for the messages crossing over the subnets, the information of the TCAP messages, including originating point code, destination point code, and transaction identifier, (and optionally, calling party number and called party number), and forwards to the other one of the two or more subnets. Correspondence among the two or more subnets may be provisioned by an authorized user of the system, may be learned automatically by the system based on ISUP message correspondences or previous TCAP transactions, or may be automatically discovered by the system broadcasting messages to nodes in the destined one of the two or more subnets.

Abstract: To transmit a “CELL UPDATE message” in a radio access network not supporting “Additional Dynamic Transport Format Information for CCCH,” a mobile station UE according to the present invention includes a transmitting unit 13 configured to transmit a “CELL UPDATE message” to a radio access network in a “CELL UPDATE procedure,” and the transmitting unit 13 includes a predetermined information element in the “CELL UPDATE message” only when the radio access network supports the “Additional Dynamic Transport Format Information for CCCH.

Abstract: A method, device and system for automatically switching voice call services are described which are capable of intelligently determining IP network service authority states and data connection states of a current calling party and a called party through the cooperation of a terminal and an IP network service server when a user initiates a voice call based on a PLMN network and automatically switching the voice call of the PLMN network to a voice call service of an IP network when the states of the calling party and the called party both meet a set switching condition. By bearing the current call with the IP network instead of the PLMN network, the method, the device and the system disclosed herein achieve the purposes of improving call quality and saving call fee.

Abstract: A method, system, and computer program product for routing network traffic (calls in a Voice over Internet Protocol (VoIP)), which expands the capabilities of existing systems by providing faster and more efficient direction of network traffic, is disclosed. A routing management system includes a routing manager which maintains a list of local routes, establishes and manages connections to the routing server(s), exports routes to the routing server(s), imports disseminated routes from the routing server(s), obtains static global and dynamic routes from the routing server(s), caches those routes for future use, finds all matching routes for a particular number dialed by the user, and prioritizing those routes based on timing, access and ordering information.

Abstract: Disclosed herein are systems and methods for associating communication information with a geographic location-aware contact entry. According to embodiments of the present disclosure, a method may include identifying a geographic location. The method may also include receiving a communication including identification information and originating from the geographic location. Further, the method may include associating the identification information with a contact entry.

Abstract: Work assignment methods and systems are provided that dynamically redistribute a percent allocation of contacts after an outage at a contact center. In general, a work assignment mechanism, upon receiving information that a contact center is removed from a system of available contact centers, dynamically recalculates a percentage allocation of each available contact center in the system. Subsequently received contacts are distributed among the available contact centers in accordance with the recalculated percentage allocation. When a contact center is returned to the system from an outage, the percentage allocation of contacts can be incrementally increased to the returning contact center.

Abstract: The present invention relates to a point code emulation apparatus and method for dividing a Common Channel Signaling System No. 7 (or SS7) signaling network into two or more networks. The point code emulator is adapted to receive TCAP messages from two or more subnets and converts, for the messages crossing over the subnets, the information of the TCAP messages, including originating point code, destination point code, and transaction identifier, (and optionally, calling party number and called party number), and forwards to the other one of the two or more subnets. Correspondence among the two or more subnets may be provisioned by an authorized user of the system, may be learned automatically by the system based on ISUP message correspondences or previous TCAP transactions, or may be automatically discovered by the system broadcasting messages to nodes in the destined one of the two or more subnets.

Abstract: A recording medium, relay node and method are provided. The recording medium having recorded therein a communication program causing non-real time communication to be executed by first and second node groups in a network for conducting real time communication between the nodes through relay devices connecting the first and second node groups. The communication program causing a computer of a local node to execute causing a local node selected from the first node group to set a path leading from the local node to another node selected from the second node group, causing the local node to receive data on the non-real time communication from the other nodes of the first node group than the local node to the other nodes of the second node group than the another node; and transferring from the local node to the another node, the data received, using the path set in the setting.

Abstract: Service resource items for use in call setup in a telephone system are held on servers that are connected to a computer network which is logically distinct from the telephone system infrastructure; this computer network may, for example, make use of the Internet. Each service item is locatable on the network at a corresponding URI and is associated with a particular telephone number. A mapping is provided between telephone numbers and the URIs of associated service resource items. When it is desired to access a service resource item associated with a particular telephone number, this mapping is used to retrieve the corresponding URI which is then used to access the desired service resource item.

Abstract: The invention relates to a piece of customer premises equipment (CPE) comprising a physical connector (21) for linking to a broadband network and a distributing structure (NTU, 24) that is connected to said physical connector for distributing broadband elements over one or more service modules (RGUs A, B, C, D) for associated customer modules (CUEs E, F, G, H). According to the invention, said distributing structure (NTU, 24) comprises a plurality of mechanically modularly arranged connector facilities (25) at an interface between the distributing structure and the service modules so as to provide a repeatedly mechanically exchangeable connection for a service module (RGU) belonging to one service provider from a range of mutually distinct service providers each time. The distributing structure (NTU, 24) is further provided with means (26, 27) for making said mutually distinct service providers indiscriminately exchangeable among said connector facilities (25).

Abstract: Aspects of the present disclosure involve systems, methods, computer program products and the like for managing calls in a telecommunication network. In one example, the systems and methods involve passing information into a standard signaling flow in order to obtain a unique routing for customers sharing a single interface.

Abstract: A system and method for providing a high reliability network. Context servers store information about calls in a telecommunications system. Network control elements can obtain call information from the context servers to help make call control and reporting decisions.

Abstract: The invention relates to a method for generating a digit map for a call setup, wherein leading digits of a call number are collected by a gateway and transmitted to a call control server where a call-specific digit map is generated by comparing the leading digits to a numbering plan.

Abstract: Systems, methods, and machine-readable media are disclosed for providing enhanced features to a Internet streaming system. In one embodiment, a method of providing customized enhanced features to a streaming communication system such as provided via, for example, a SIP system can comprise identifying one or more parties to an exchange. A type of communication represented by the exchange over the streaming system can be identified. One or more policies applicable to the exchange can be determined and the policies can be enforced to provide the one or more enhanced features. The one or more enhanced features can include for example, services for authenticating, authorizing, and/or anonymizing one or more of the parties to the exchange, services for logging information related to the exchange, services for billing one or more parties to the exchange, and/or any number of other services.

Abstract: A method for establishing a call over a packet network may include receiving a call request via an originating trunk on a packet network from an originating call device. Status of an originating trunk and terminating segment may be determined. If the status of the originating trunk and terminating segment are within a first range, the call between the originating and terminating call device over the determined transmission path at a first data rate may be established. Otherwise, if the status of the originating trunk or terminating segment is within a second range, a determination as to whether the originating trunk and terminating segment can operate at a second, lower data rate may be made, and, if so, the call may be established over the transmission path between the originating call device and terminating call device at the second, lower data rate.

Abstract: In an SS7 network, each of a plurality of Signal Transfer Points is fronted by a front-end processor (STP-FEP) that has a network presence. The STP-FEP implements at least the MTP2 layer of the SS7 protocol stack and implements security rules at the MTP2 and MTP3 layers.

Abstract: In an SS7 network, each of a plurality of Signal Transfer Points is fronted by a front-end processor (STP-FEP) that has a network presence. The STP-FEP implements at least the MTP2 layer of the SS7 protocol stack and implements security rules at the MTP2 and MTP3 layers.

Abstract: A system and method for billing an incoming communication. A code is received from a calling party during the incoming communication. Expenses of the incoming communication are allocated to an account of the calling party in response to receiving the code. An invoice is generated for the calling party and a receiving party specifying the expenses.

Abstract: A method and system for secure call Dual-Tone Multi-Frequency (DTMF) signaling includes entering (202) dial string of a telephone number of a destination device, assigning (210, 212) the dial string to a predefined string having a total length that is greater than the dial string such that there will be at least one leading hexadecimal bit in the predefined string length that is not used when the entered dial string is converted to a hexadecimal, converting (214) the dial string to hexadecimal, reversing the order of the hexadecimal, and placing the reversed hexadecimal at the beginning of the predefined string, appending (216) “one” bits to the predefined string length indicating how many nibbles of the predefined string length are unused, if any, and appending the remaining intervening unused bits in the predefined string length to “zero” bits, and sending (226) the encoded string length.

Abstract: In an SS7 network, each of a plurality of Signal Transfer Points is fronted by a front-end processor (STP-FEP) that has a network presence. The STP-FEP implements at least the MTP2 layer of the SS7 protocol stack and implements security rules at the MTP2 and MTP3 layers.

Abstract: A signaling node within a telecommunications network automatically detects that a signaling link is fluctuating in and out of service and provides hysteresis to the fluctuating signaling link. The signaling node includes a link controller that monitors the state(s) of the signaling link over a time period and a link blocking module that blocks the signaling link from carrying SS7 traffic when the signaling link fluctuates between a failed state and a stable state over the time period.

Abstract: A rule-based intelligent call forwarding system is provided that typically includes a central office, a service control point, and an internet call routing system. The central office typically triggers a query responsive to receiving a call request. The service control point, which is coupled to the central office, receives the query, and triggers an internet call routing query. The internet call routing system, which is coupled to the service control point, typically receives the internet call routing query, determines presence of the called party with respect to a registered communication device, parses rules associated with the called party, and terminates the call request responsive to the rules parsing and presence determination. Methods and other systems are also provided.

Abstract: A system and method are provided for processing network accounting information. A first network accounting record is received from a first source. Thereafter, the first network accounting record is correlated with accounting information available from a second source. The accounting information with which the first network accounting record is correlated is then used to enhance the first network accounting record.

Abstract: A method and system is provided wherein routing information is obtained from previously cached information or from a gatekeeper. An originating gateway in a network receives a request for a connection and determines whether pertinent routing information is cached. If available, the cached routing is used to attempt to establish a connection. If no previously established routing is available, the originating gateway requests preferred routing from a gatekeeper, including prioritized selections of terminating gateways through which to make a connection to a designated call recipient.

Abstract: A dialed number of a called party is received from a calling party. Based on the dialed number, a name of the called party is retrieved from a database. An audio message which includes the name of the called party is generated and communicated to the calling party. A call is routed between the calling party and the called party after said communicating the audio message.

Abstract: A method of operating a communication network comprises receiving a call setup request from a calling party in a calling network to a called party in the communication network wherein the call requires an early media service provided by a service network to the called party, forwarding the call setup request to the service network wherein the service network returns a first call setup response in response to the call setup request, and generating a second call setup response and transmitting the second call setup response to the calling network wherein the calling network generates and transmits a call setup instruction to the calling party in response to the second call setup request.

Abstract: A method and system for secure call Dual-Tone Multi-Frequency (DTMF) signaling includes entering (202) dial string of a telephone number of a destination device, assigning (210, 212) the dial string to a predefined string having a total length that is greater than the dial string such that there will be at least one leading hexadecimal bit in the predefined string length that is not used when the entered dial string is converted to a hexadecimal, converting (214) the dial string to hexadecimal, reversing the order of the hexadecimal, and placing the reversed hexadecimal at the beginning of the predefined string, appending (216) “one” bits to the predefined string length indicating how many nibbles of the predefined string length are unused, if any, and appending the remaining intervening unused bits in the predefined string length to “zero” bits, and sending (226) the encoded string length.

Abstract: Methods and systems are described for providing a telecommunications services menu accessible via a voice interactive system, such as a voice services node. A subscriber accesses a voice communications menu by accessing a voice services node. The voice services node queries a customer profile database to obtain a list of telecommunications services available to the subscriber. At the voice services node, a voice prompt is constructed for providing the subscriber a voice menu of the available services. After the subscriber receives the voice prompt of menu items, the subscriber may select a service from the provided menu.

Abstract: Gateways facilitate communication of voice traffic from a calling party to a called party over a packet network. To establish a communication session, an originating gateway sends one or more initial call control messages using overlap signaling to a destination gateway. The destination gateway may be unable to establish the communication session using overlap signaling. The destination gateway signals the originating gateway, such as by indicating that the communication session could not be established because of an incomplete or invalid destination address. The originating gateway then attempts to establish the communication session using en bloc signaling. In this way, an attempt that fails due to the use of overlap signaling is retried using en bloc signaling.

Abstract: In one embodiment, a method includes detecting registration of an endpoint associated with a user on a network. The method further includes accessing a policy profile of the user. The policy profile indicates whether data communicated to or from the user is subject to a lawful intercept. The method further includes notifying a lawful intercept server that the user has registered on the network.

Abstract: The subject matter disclosed herein includes methods, systems, and computer program products for selecting among different global title translation modes based on a message originator and performing global title translation based on the selected mode. According to one method, a global title translation mode is selected based on a message originator. A global title translation lookup is performed in accordance with the selected mode. If the global title translation according to the selected mode fails, a lookup may be performed according to at least one additional mode in a global title translation mode hierarchy.

Abstract: A system and method for providing a high reliability network. Context servers store information about calls in a telecommunications system. Network control elements can obtain call information from the context servers to help make call control and reporting decisions.

Abstract: A signaling network node is configured for identifying a received signaling message as belonging to one of a plurality of prescribed originating node groups, based on prescribed message class selection criteria. Each originating node group has at least one originating node and is assigned at least one congestion threshold relative to a message rate (e.g., messages per unit time or number of bytes per unit time). The signaling network node determines the message rate for each corresponding originating node group; if the message rate for an originating node group exceeds the corresponding at least one congestion threshold, the signaling network node outputs a congestion signaling message to the originating node having sent the signaling message, for reduction of the corresponding message rate.

Abstract: A method for determining the name of a calling party where the calling party's name and corresponding telephone number are found in a remote database. The method first identifies whether the calling party's telephone number is contained within the local database. When it is determined that the telephone number is not within the local database, the method attempts to locate the telephone number in a remote database. A query is formed according to a basic signal transmission protocol to ensure that a database which receives the query will be able to respond to it. The query requesting the name associated with the telephone number is sent across a network. The method receives a response to the inquiry and checks to ensure that a name was returned to the local database before delivering the name to the called party.

Abstract: The subject matter described herein includes methods, systems, and computer program products for selectively processing or redirecting SCCP messages. According to one method, an SCCP message addressed to an STP and sent route-on-PC-SSN is received at the STP. It is determined whether the SCCP message can be processed locally by the STP. In response to determining that the SCCP message can be processed locally by the STP, the SCCP message is terminated, processed locally, and a response is sent to the message originator. In response to determining that the message cannot be processed locally at the STP, the SCCP message is redirected to a destination.

Abstract: A method and apparatus for determining and monitoring the status of telephone calls in a Next Generation Telephony Network (NGTN) is disclosed. The method detects protocols occurring between two or more network elements of a telecommunication circuit and control protocol used to initiate or to react to the events generated by the network elements. One sensor is connected to the telecommunication circuits to sense raw call progress signaling information indicative of an event relative to the call on the monitored line. Another sensor is connected to call control channel of a NGTN network element. The sensors are connected to a call processing system. The call processing system includes a call progress event analyzer module consisting of a call progress event processor and a call progress state machine, a NGTN event processor and a NGTN state machine. The call processing system also includes a protocol independent call processor module and a multi protocol analysis module.

Abstract: A method provides callback services in a communications system to a first party from a second party. The method includes supplying the second party with a telephone number of the first party in a first format. The method also includes selecting a numbering plan out of plurality of numbering plans based on at least one of the country and network where the second party is located. The method also includes converting the telephone number from the first format to a second format using the selected numbering plan.

Abstract: Described are methods and apparatus, including computer program products, for active switch replacement using a single point code. Signaling data associated with the point code is received via signaling links associated with the active switch. The signaling data is routed to a replacement switch if the signaling data is associated with voice trunks associated with the replacement switch. The signaling data is routed to the active switch if the signaling data is associated with voice trunks associated with the active switch.

Abstract: A telecommunications node (e.g., signalling transfer point) and method are described herein that implement a synthetic GTT transformation function which allows a direct address SCCP message received from a legacy switch to be transformed into a GTA SCCP message that can be propagated to another switch (located in the same network or in a different network) which requires the use of a GTT functionality. In turn, the telecommunications node and method can also provide the reverse capability as a SCCP message comes back to the legacy switch.

Abstract: Disclosed are an opened network connection control method, an opened network connection control system, a connection control unit and a recording medium, which allow only terminal units capable of securing security to be connected to an opened network, thereby improving the security level. The connection control unit acquires connection history information held by the terminal unit which has sent a request for connection to the opened network to a central unit, and assigns a logic identifier to the terminal unit and connects the terminal unit to the opened network when the contents of the acquired connection history information coincide with the contents of connection condition information record.