Abstract: Systems and methods for communicating emergency alerts to a hearing-impaired user are disclosed. Queries are performed to one or more emergency alert databases to develop emergency alert notifications. At least some of the emergency alert notifications are filtered responsive to user selected criteria to select one or more filtered emergency alerts. An attention desired indicator is transmitted to a hearing-impaired user device that subscribes to a hearing-impaired relay service supported by the server if the one or more filtered emergency alerts are present. The filtered emergency alerts are transmitted to the hearing-impaired user device in response to a emergency information query from that user device.

Abstract: A Transcription Engine is able to broadcast over the Internet streaming text associated with a broadcast to registered and authenticated end users who may be hearing impaired or may have difficulty understanding the language used in the broadcast. The end users' understanding of the information being broadcast is improved because of the availability of the associated text. The Transcription Engine comprises an authentication server, a database server and a Transcription server. End users are first registered automatically at a website associated with the Transcription Engine. Registered end users can then login and are authenticated automatically by the Transcription Engine prior to being given access to a live or recorded broadcast of associated text. The end users thus obtain access to the associated text broadcast via the Internet after having been authenticated by the Transcription Engine.

Abstract: Apparatuses and methods are disclosed for enabling a first user at a first communication device to communicate with a far-end user at a second communication device via a relay service providing translation services for the first user. The communication system may be operable in a plurality of modes, including a tone mode in which an audible tone conveying a message may be transmitted to the second communication device regardless of a format of the character data generated by the first communication device. A text mode may include sending a text signal corresponding to the message being displayed at the relay service regardless of the format of the character data. Switching modes may be responsive to a determination that the far-end user is a live person. Related methods of operating the communication system are also disclosed.

Abstract: A method of assisting communication for a user is provided. The method includes receiving an IM message including a request for a voice carry over from the user, and transmitting to the user an invitation to join a first voice connection. The method further includes initiating the first voice connection with the user, and initiating a second voice connection with a recipient. Additionally, the method includes communicating to the recipient a first voice communication from the user over the first and second voice connections, and communicating to the user a response IM message including a transcribed version of a second voice communication from the recipient. An apparatus for assisting communication for a user is provided. A computer-readable medium having stored thereon computer-executable instructions is provided. The computer-executable instructions cause a processor to perform a method when executed.

Abstract: A method of and system for operating a captioned telephone service, the method comprising the steps of providing words spoken by a remote user to a relay, at the relay, a call assistant listening to the words spoken by the remote user and re-voicing the words into a computer with voice recognition software trained to the voice of the call assistant to create a text stream of the words spoken by the remote user and presenting the text stream to an assisted user via a display.

Abstract: Disclosed is a method and apparatus for allowing a user to select, from a plurality of TTY-modes, one TTY-mode to associate with one phone number. The associated TTY-mode will be used for either incoming or outgoing calls using that phone number. Further disclosed are a plurality of TTY-modes to associate with individual phone numbers, and, a selectable set of default TTY-modes to use if no TTY-mode is associated with a particular phone number. Selectable audio modes, associable with phone numbers or with TTY-modes, is also discussed.

Abstract: This invention is about WCTS Server System, WCTS Terminal and Method to provide Caption Telephone Service. By using voice in wireless and data network, WCTS Sever System provides Wireless Captioned Telephone Service, WCTS), which is one of Telecommunication Relay Service Types. This invention provides convenience by providing the same method of non-handicapped person with WCTS terminal when a deaf person who can speak is speaking on the phone with non-handicapped person. On the other hand, this invention also provides the method of direct dialing to a deaf person who can speak, not the method of indirect dialing that uses representative number of relay center.

Abstract: Apparatuses and methods are disclosed for enabling a first user at a first communication device to communicate with a far-end user at a second communication device via a relay service providing translation services for the first user. The communication system may be operable in a plurality of modes, including a tone mode in which an audible tone conveying a message may be transmitted to the second communication device regardless of a format of the character data generated by the first communication device. A text mode may include sending a text signal corresponding to the message being displayed at the relay service regardless of the format of the character data. Switching modes may be responsive to a determination that the far-end user is a live person. Related methods of operating the communication system are also disclosed.

Abstract: A mobile communication device, a method of establishing a mobile telephone voice call and an apparatus are provided herein. In one embodiment, the mobile communication device includes: 1) a processor configured to indicate a voice call employing the mobile communication device is a hearing impaired call and (3) a modem configured to initiate establishment of the hearing impaired call with a mobile cellular network, wherein the establishment includes providing a hearing impaired codec list to the mobile cellular network.

Abstract: The method relates to a method and a device for controlling a Braille display having a read area suitable for displaying a portion of a text in Braille form, said read area comprising a row of Braille cells. The control device comprises: emitters, each suitable for emitting a light beam in register with a respective Braille cell; receivers, each suitable for receiving a light beam reflected by at least one finger of a user when said finger is situated on a Braille cell; and a calculation unit suitable for determining the position or the succession positions of a user's finger relative to the read area as a function of the detected light beams, the calculation unit being suitable for triggering commands for navigation in the text as a function of the determined positions.

Abstract: Methods and apparatuses for enabling electronic communication with a hearing-capable user and a hearing-impaired user are disclosed. An identified entry is selected from a database comprising one or more entries, wherein each of the one or more entries is associated with a contact of the hearing-impaired user and includes one or more connection indicators for the contact and one or more custom greetings for the contact. The identified entry is selected responsive to the one or more connection indicators for the hearing-capable user. A calling connection from the hearing-capable user to a translator is established and the translator is instructed to greet the hearing-capable user with one of the one or more custom greetings.

Abstract: A system and method for presenting caller ID information related to a caption assisted telephone call incorporating a first party Network appliance, a first party telephone service/terminal, and a relay linkable to the first party Network appliance via the Internet.

Abstract: Systems and methods are disclosed for visually indicating an occurrence of an event. A spatial visual indicator system comprises a spatial visual indicator including a plurality of illuminatable elements configured in at least a two-dimensional arrangement. The spatial visual indicator displays a visual indicator pattern corresponding to a detected event. A control circuit is configured to detect an event, and cause a transceiver to send a communication indicating a visual indicator pattern corresponding to the event to the spatial visual indicator. The spatial visual indicator is configured to display the visual indicator pattern. The spatial visual indicator is located remote to the transceiver. A method of indicating an occurrence of an event comprises receiving a communication indicating one of a plurality of visual indicator patterns that is associated with a detected event. The method also includes displaying the one of the plurality of visual indicator patterns.

Abstract: A device and method for providing captioned services to an assisted user using a captioned device linkable via a first communication link to a hearing user's device where the method includes the steps of, at a relay, receiving a request for captioning service from the captioned device on a second communication link, in response to the request, setting up the captioning service at the relay including receiving hearing user voice signals from the captioned device, providing the voice signals to a call assistant to transcribe into text and transmitting the text back to the captioned device to display, wherein the step of receiving a request may be prior to establishment the first communication link and wherein the step of receiving a request may be subsequent to establishment of the first communication link.

Abstract: Methods and systems for allowing analog TTY devices to be operated in conjunction with voice-only soft client applications are provided. Supported communication styles include a text-only TTY mode, a mode in which the user of the soft client receives text and responds by voice, a mode in which the user receives voice and responds with text, and a voice-only mode. Mode selection may be manual or automatic. Communication between the TTY device and far-end user may be via a direct connection between the TTY and the associated PBX, or via a connection between the TTY and the PC that is hosting the soft phone application.

Abstract: A system and method for presenting caller ID information related to a caption assisted telephone call incorporating a first party Network appliance, a first party telephone service/terminal, and a relay linkable to the first party Network appliance via the Internet.

Abstract: A system and method for providing captioned services comprising a relay, an assisted user's captioned device including a processor programmed to perform the steps of establishing a first communication link between the captioned device and a hearing person's device, receiving voice signals from the hearing person via the first communication link, receive an indication that an activator has been activated to invoke a captioning service and in response transmitting the hearing user's voice signals received at the captioned device to a relay via a second communication link, receiving text back corresponding to the hearing user's voice signals from the relay and displaying the text wherein the assisted user can invoke the captioning service either prior to or after the first communication link is established.

Abstract: A hosted communications provider or network supports communications to multiple users, each having associated accounts. The network includes memory storage device(s) for storing communications message(s) directed to one or more of the users. A web server module is configured to receive access requests for the user accounts; such requests originating from a user device. The network provides the requested access and sends the information using a non HTML format for at least a portion of the information. The user device displays the requested information on a display device. In some implementations, the information is sent to the user in a non-HTML format. In some implementations, at least a portion of the user interface is provided in a file format which does not include HTML.

Abstract: A device and method for providing captioned services to an assisted user using a captioned device linkable via a first communication link to a hearing user's device where the method includes the steps of, at a relay, receiving a request for captioning service from the captioned device on a second communication link, in response to the request, setting up the captioning service at the relay including receiving hearing user voice signals from the captioned device, providing the voice signals to a call assistant to transcribe into text and transmitting the text back to the captioned device to display, wherein the step of receiving a request may be prior to establishment the first communication link and wherein the step of receiving a request may be subsequent to establishment of the first communication link.

Abstract: A visual telephony apparatus, system and method are provided. In one embodiment, the visual telephony method includes a method implemented using a processor, the method including the steps of: detecting at least one telephony attribute associated with a voice call directed from a voice communication device to a publicly switched telephone network number; identifying a visual content that has been preassociated with the at least one telephony attribute; initiating a request for the visual content in response to the detecting step; and receiving the visual content in response to the initiating step, the visual content being received at a display device.

Abstract: A method of processing telephone voice output is applied in an electronic device with telephone function. When any one of the two communicators is a hearing-impaired user, at least one of the electronic devices will obtain the corresponding voice adjustment parameters according to the receiver identification of the hearing-impaired user. Therefore, the voice adjusting program is able to process the voice in advance based on the voice adjustment parameters to help the hearing-impaired user hear better.

Abstract: A user can have a contract with a mobile communication provider such that a limited number of communication minutes can be used overall or a limited number of minutes can be used with other providers. When incoming call identification information is disclosed, additional information can be presented relating to the contract, such as what provider the incoming call uses and how many free minutes the user has with an incoming provider. The user, in determining if the incoming communication should be engaged, can employ the additional information and make an appropriate decision.

Abstract: A method of processing telephone voice output is applied in an electronic device with telephone function. When any one of the two communicators is a hearing-impaired user, at least one of the electronic devices will obtain the corresponding voice adjustment parameters according to the receiver identification of the hearing-impaired user. Therefore, the voice adjusting program is able to process the voice in advance based on the voice adjustment parameters to help the hearing-impaired user hear better.

Abstract: Systems and methods are disclosed for visually indicating an occurrence of an event. A spatial visual indicator system comprises a spatial visual indicator including a plurality of illuminatable elements configured in at least a two-dimensional arrangement. The spatial visual indicator displays a visual indicator pattern corresponding to a detected event. A control circuit is configured to detect an event, and cause a transceiver to send a communication indicating a visual indicator pattern corresponding to the event to the spatial visual indicator. The spatial visual indicator is configured to display the visual indicator pattern. The spatial visual indicator is located remote to the transceiver. A method of indicating an occurrence of an event comprises receiving a communication indicating one of a plurality of visual indicator patterns that is associated with a detected event. The method also includes displaying the one of the plurality of visual indicator patterns.

Abstract: Methods, apparatuses, and devices for creating or sharing a visual indicator pattern for indicating a condition of an incoming communication. A storage device stores a plurality of visual indicator patterns for displaying on a spatial visual indicator. A user interface is configured to receive a command from a user. Responsive to the command, a user-created visual indicator pattern is stored on the storage device, or another visual indicator pattern is received from, or shared with, another user.

Abstract: Methods and apparatuses for enabling electronic communication with a hearing-capable user and a hearing-impaired user are disclosed. An identified entry is selected from a database comprising one or more entries, wherein each of the one or more entries is associated with a contact of the hearing-impaired user and includes one or more connection indicators for the contact and one or more custom greetings for the contact. The identified entry is selected responsive to the one or more connection indicators for the hearing-capable user. A calling connection from the hearing-capable user to a translator is established and the translator is instructed to greet the hearing-capable user with one of the one or more custom greetings.

Abstract: A system and method for providing captioned services comprising a relay, an assisted user's captioned device including a processor programmed to perform the steps of establishing a first communication link between the captioned device and a hearing person's device, receiving voice signals from the hearing person via the first communication link, receive an indication that an activator has been activated to invoke a captioning service and in response transmitting the hearing user's voice signals received at the captioned device to a relay via a second communication link, receiving text back corresponding to the hearing user's voice signals from the relay and displaying the text wherein the assisted user can invoke the captioning service either prior to or after the first communication link is established.

Abstract: A microprocessor-based emergency response communication system used to call and communicate with the 9-1-1 operator and also allows emergency responder's immediate access to a user's Critical Health Information Profile stored in the device at the point and location of crisis. The device is used to create individual Critical Health Information Profiles which is Health Level-7 compliant enabling it to seamlessly communicate with major hospital networks worldwide. This functional capability provides a system that can retrieve and transmit user-stored personal and health information by emergency responders at the point of care. The emergency responder can access the customer's Critical Health Information Profile database, review the data for pertinent information and then transmit that data to a designated receiving hospital or medical center. The device provides an electronic means of dialing and communicating directly with the 9-1-1 operator.

Abstract: A dictation system that allows using trainable code phrases is provided. The dictation system operates by receiving audio and recognizing the audio as text. The text/audio may contain code phrases that are identified by a comparator that matches the text/audio and replaces the code phrase with a standard clause that is associated with the code phrase. The database or memory containing the code phrases is loaded with matched standard clauses that may be identified to provide a hierarchal system such that certain code phrases may have multiple meanings depending on the user.

Abstract: Methods, apparatuses, and devices for creating or sharing a visual indicator pattern for indicating a condition of an incoming communication. A storage device stores a plurality of visual indicator patterns for displaying on a spatial visual indicator. A user interface is configured to receive a command from a user. Responsive to the command, a user-created visual indicator pattern is stored on the storage device, or another visual indicator pattern is received from, or shared with, another user.

Abstract: Methods and systems for allowing analog TTY devices to be operated in conjunction with voice-only soft client applications are provided. Supported communication styles include a text-only TTY mode, a mode in which the user of the soft client receives text and responds by voice, a mode in which the user receives voice and responds with text, and a voice-only mode. Mode selection may be manual or automatic. Communication between the TTY device and far-end user may be via a direct connection between the TTY and the associated PBX, or via a connection between the TTY and the PC that is hosting the soft phone application.

Abstract: A method and apparatus for realizing videophone are provided in the present invention. The method includes setting different videophone modes; and selecting the videophone mode for a user to perform a video conversation by using the selected videophone mode. The apparatus includes a setting module and a control module which is connected with the setting module. With the method and apparatus for realizing videophone according to the present invention, the user can select a normal conversation or a preset audio/video mode according to requirements in the process of the videophone conversation so as to achieve different video effects.

Abstract: A mobile wireless communications device is for a user wearing an electronic hearing aid adjacent an ear of the user and may include an upper housing and a lower housing being slidably connected together for sliding between a retracted position and an extended use position. An audio output transducer may be carried by the upper housing and accessible to the hearing aid of the user adjacent a top end of the upper housing, and an audio input transducer may be carried by the lower housing and accessible to a mouth of the user adjacent a bottom end of the lower housing. An antenna may be carried by the lower housing adjacent the bottom end thereof so that the hearing aid is further separated from the antenna when the upper and lower housings are in the extended use position to reduce undesired coupling from the antenna to the hearing aid.

Abstract: Instant messaging (IM) is provided between a TDD/TTY user and an entity. The user may use a TDD device to initiate a call with the entity. One or more converters may convert a TDD message from the user's device to IM, which is then provided to a recipient of the call, such as a representative of a company. The converter(s) may also convert IM from the representative into a TDD message that may then be provided to the user on the TDD device.

Abstract: The disclosed invention provides a system and apparatus for providing a telematics system user with an improved texting experience. A messaging experience engine database enables voice avatar/personality selection, acronym conversion, shorthand conversion, and custom audio and video mapping. As an interpreter of the messaging content that is passed through the telematics system, the system eliminates the need for a user to manually manipulate a texting device, or to read such a device. The system recognizes functional content and executes actions based on the identified functional content.

Abstract: A mobile computing device includes a housing portion defining a front face and a substantial planar back face that is opposed to and directed away from the front face. The device also includes a touch screen input mechanism arranged on the front face and a plurality of tactile guides on the back face. Program code is stored and executable on the device so that, when the code is executed, it identifies a contact input area on the touch screen, where a user can make selections on the touch screen, as being aligned with one of the plurality of tactile structures.

Abstract: A system and method for providing a hearing aid compatibility mode of communication service to hearing aid users is disclosed. The described system can store an indication at a communication network that a given account is used by a person who wears hearing aid equipment. Services provided to that account can then use communication parameters and network resources which tend to minimize interference with a hearing aid. The network can instruct the user equipment and the radio access network to communicate using hearing aid friendly parameters. In some cases, network resources beyond those allocated for accounts not indicated as hearing aid user accounts can be allocated. Parameters adjusted in hearing aid compatibility mode can include codec rates, operating power levels, and burst frame length, among others. In some described embodiments, the hearing aid compatibility mode can be selectively enabled as desired by an account user.

Abstract: Methods and apparatuses for automated multi-lingual support are described herein. A relay service provides translation services between a hearing-impaired user and a hearing-capable user. The relay service includes a database with one or more entries. Each of the one or more entries is associated with a contact of the hearing-impaired user and includes one or more connection indicators for the contact and one or more spoken languages for the contact. A profile system determines an identified entry in the database using a calling connection indicator associated with the hearing-capable user to compare with the one or more connection indicators. A call distribution system establishes a calling connection over a voice-capable network with the calling connection indicator associated with the hearing-capable user and routes the calling connection to a translator capable in the one or more spoken languages associated with the hearing-capable user determined from the identified entry.

Abstract: The described method and system provide for utilizing a navigation system to facilitate communications between a call center and a disabled individual who may have difficulty hearing or speaking. In one implementation, if TTY services are unavailable through a TIM or TTY device, a call center may communicate with occupants of a vehicle through a vehicle navigation unit, utilizing a display and input method associated with the navigation unit. In another implementation, the call center may communicate with occupants of a vehicle through the navigation unit in the first instance.

Abstract: A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device that is connected both by a first line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of: when a start of an incoming call is detected by the captioned telephone device on the first line, the captioned telephone device automatically calling the relay on the second line to initiate captioning service set up; the captioned telephone device passing spoken words received on the first line to the second line; and the relay then providing text captions of the spoken words back to the captioned telephone device on the second line.

Abstract: The invention is directed to efficient notification of the hearing impaired during emergencies. A message initiating agency and an administrator create an outbound message for delivery and further selects a number of campaign related parameters. A telecommunications interface module is provided that is capable of detecting the presence of a connected TTY device, and a connected TTY device logging system for recording in a database the occurrences of detection of a TTY devices associated with a particular telecommunications interface, or outbound message contact. The system delivers the campaign message to one or more telecommunications interfaces, delivers a TTY compatible message or a provides notification to said administrator of the detection of a connected TTY device, and records the incidence of failures to deliver the campaign message.

Abstract: A method for replying to an incoming communication received by a handheld electronic device comprises detecting: an incoming communication, detecting a selection of one of a number of predetermined responses to the incoming communication and, responsive to detecting a selection, providing the one of said number of predetermined responses. An improved handheld electronic device implementing the method is also provided.

Abstract: The present disclosure is directed, in some embodiments, to automatic switching of a telephony module between different operational modes in response to the identification of different types of incoming contacts.

Abstract: Systems, methods, and media for connecting emergency communications are provided.

Abstract: The present invention is directed to a method and device for assigning a telephone number to a browsing session and for providing physical location information to a public safety answering point in association with a web-based chat or relay session.

Abstract: A mobile wireless communications device is for a user wearing an electronic hearing aid adjacent an ear of the user and may include an upper housing and a lower housing being slidably connected together for sliding between a retracted position and an extended use position. An audio output transducer may be carried by the upper housing and accessible to the hearing aid of the user adjacent a top end of the upper housing, and an audio input transducer may be carried by the lower housing and accessible to a mouth of the user adjacent a bottom end of the lower housing. An antenna may be carried by the lower housing adjacent the bottom end thereof so that the hearing aid is further separated from the antenna when the upper and lower housings are in the extended use position to reduce undesired coupling from the antenna to the hearing aid.

Abstract: IP text relay or phone captioning is described herein, to facilitate communication through the use of traditional phone or VOIP or internet telephone system between people of hearing impaired and those who can hear. This service and device will enable users to communicate with users of hearing via assistance of an operator who will transcribe the call, while also receiving the Caller ID of the calling party and not the relay center.

Abstract: Systems, methods and computer program products for the provision and enabling of multi-language and sign language services in real-time are disclosed. System components include a call processing computer/server that receives requests and is in communication with other system components, a video server/computer for processing and relaying video images, user interface devices for making requests and receiving data transmitted between system components and service provider devices for responding to or satisfying requests received.

Abstract: A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device which is connected both by one line to a remote user and a second line to a relay providing captioning for a conversation, the method comprising the steps of, when a call is received at the captioned telephone device on the first line, the captioned telephone device calling the relay on the second line to initiate captioning service set up prior to the call being answered, after the call is answered, the captioned telephone device passing spoken words received on the first telephone line to the second telephone line and the captioning service then providing captioning to the captioned telephone device of the spoken words transmitted on the second telephone line.

Abstract: A mobile phone has a mobile phone housing in which are integrated an actuator and a telephone module. The actuator can vibrate the housing to give a haptic or tactile alert to the user. The actuator is to vibrate in accordance with an input signal. The telephone module activates the input signal during the making of an outgoing call to a destination phone, so that the housing vibrates to alert the user while the destination phone is ringing. In another embodiment, the telephone module signals a display screen integrated in the housing, to show a graphic indicative of the outgoing call. In addition, the telephone module activates the input signal for the backlight of the display screen during the making of the outgoing call, so that the backlight flashes the display screen while the destination phone is ringing. Other embodiments are also described and claimed.