Abstract: A transit stop destination sign is provided that communicates wirelessly with a central transit system server over a wireless network, determines its GPS location and provides the same to the central transit system server, and provides both an updated visual destination sign display as well as an audio button for visually impaired that provides updated destination information in a natural language.

Abstract: A privacy enhancement device for electronic device such as a cellular telephone. The privacy enhancement device may include a jammer which may produces false information, e.g. false information indicative of pseudo ranges. In addition, the navigation information used on the position detecting device may be locally stored versions of dynamically changing information. The navigation operation may be carried out using a Web service.

Abstract: Disclosed a method for routing communication for an individual. The method involves the steps receiving access control information system for the individual to identify the location of the individual. A communication server, such as a soft phone system or and instant messaging client, is updated according to the current location of the individual. In this way the communication server may be configured to route communication to the current location of the individual. Alternatively, the current location of the individual may be displayed in a client device of the communication server, such as a telephone handset or Instant Messaging Client.

Abstract: A session control method includes establishing a locationing session between a mobile device and a remotely located server over a network, sending information related to the geographical location of the mobile device to the remotely located server after establishing the locationing session, and providing two or more notifications via the mobile device, at predetermined intervals or in response to an event, that the locationing session is active. The user may then validate or invalidate the active session, thereby providing greater control of such information. Additional configuration options are provided to the user in order to control the nature and distribution of such locationing data.

Abstract: A ringback replacement system for modifying or replacing certain communications network signals and tones in a roaming, forked-call, forwarded-call, or mobility environment is disclosed. Communications devices activate and interact with the ringback replacement system to allow for modification of the network service.

Abstract: A system may include a locator device to track a location of a user, store information identifying locations of a group of telephone devices, and identify one telephone device of the group of telephone devices based on the location of the one telephone device and the location of the user in response to an incoming telephone call request for the user.

Abstract: A system and method that enables callers to dial a subscription code instead of a telephone number to reach a subscriber of the subscription code. The system includes a lookup table that associates the subscription code with the subscriber's telephone number. The system also uses a routing device that is in communication with the lookup table. The routing device is adapted to receive calls that were initiated by callers using the subscription code. When a call originated by a caller using the subscription code is received by the routing device, the routing device reviews the lookup table to retrieve the telephone number that is associated with the subscription code. The telephone number is then used by the routing device to terminate the call to the telephone number.

Abstract: A method for providing telecommunications services in a telecommunications network. A telecommunications service provider monitors data relating to communications initiation or termination criteria for at least two communicants in the telecommunications network and initiates or terminates communications between the at least two communicants if, by processing the data, it is determined that the criteria have been met.

Abstract: A system and method for integrating a desk sharing application with a PBX telephonic user identity and feature transfer function is described. The system and method of the invention utilizes the PBX's administrative interface to transfer attributes from a dedicated device to the shared telephone device within an ECP network.

Abstract: A system and method for integrating a desk sharing application with a PBX telephonic user identity and feature transfer function is described. The system and method of the invention utilizes the CSTA protocol to transfer the Personal Identification Number and call forwarding attributes from a dedicated device to the shared telephone device throughout an ECP network.

Abstract: A method for location-based call distribution is provided that includes receiving from a customer communication device a request to establish a communication session with an agent communication device based on a specified telephone number. An agent database is searched for the specified telephone number. Location data corresponding to the specified telephone number is retrieved from the agent database when the specified telephone number is found in the agent database. The customer communication device is located. The agent communication device that is nearest to the customer communication device is located based on the retrieved location data. A communication session is established between the customer communication device and the nearest agent communication device.

Abstract: A system and method of changing entity configuration information in a call center is disclosed. By automatically monitoring entities in a call center, selecting an entity in the call center, and modifying configuration information of the selected entity, keeping track of entities in a call center is automated. Agents and consoles are examples of entities monitored in the call center. When agents or consoles change physical location, the electronic floor plan is automatically updated to reflect the new physical location information for the agents and consoles. Further, a supervisor of a call center can change entity configuration information by selecting an entity on the electronic floor plan.

Abstract: A method for providing telecommunications services in a telecommunications network. A telecommunications service provider monitors data relating to communications initiation or termination criteria for at least two communicants in the telecommunications network and initiates or terminates communications between the at least two communicants if, by processing the data, it is determined that the criteria have been met.

Abstract: The invention concerns a monitoring system for monitoring incoming telephone calls routed through a call transference system, the system comprising an electronic processor and an associated database, the system being adapted to detect the originating number of the caller and the called number to which the incoming call was made before being transferred, to automatically generate a return call to any incoming call the originating and called numbers of which have been identified without answering the incoming call, and to store the time and date of an incoming call the number of which has been identified and data representing the number to which the incoming call was made.

Abstract: A method for implementing inter-node user mobility in a communication network which enables a user to perform an inter-node change between terminals of the communication network while retaining individual user settings. For this purpose, after the user has registered at a terminal coupled to a first network node, user-oriented configuration data are requested by a home network node or similar of the user, identified by the user, and are subsequently transmitted to the first network node. The latter then initiates a user configuration to be set for the user via the configuration data transmitted.

Abstract: A telephone line status notification system including at least one telephone line having a status, a communications network, at least one communications terminal which is connectable to the communications network and which is employable by a seeking user to communicate via the communications network a status request concerning the status of the at least one telephone line, apparatus for processing the status request the apparatus for processing is connectable to the communications network for receiving the status request from the seeking user therethrough and communicating the request, and apparatus for acquiring the status of the at least one telephone line, the apparatus for acquiring is in communication with the apparatus for processing for receiving the status request therefrom, and the apparatus for acquiring is connectable to the communications network for communicating the status via the communications network.

Abstract: A system and method for presenting an interactive visual feedback, based upon input parameters, indicating quality levels in terminal location detection in a network at selectable points on a map. The system and method includes an application in which a user provides information regarding network terminals, terminal locations, and map parameters. In response, the application then provides a visual indication of expected accuracy in geo-location calculations for terminals at specific points in a network map.

Abstract: A method for providing telecommunications services in a telecommunications network. A telecommunications service provider monitors data relating to communications initiation or termination criteria for at least two communicants in the telecommunications network and initiates or terminates communications between the at least two communicants if, by processing the data, it is determined that the criteria have been met.

Abstract: Systems and methods for providing/receiving personalized messages relating to goods and/or services. An exemplary method for providing personalized messaging to a user of a mobile terminal includes: receiving user data comprising an act to be performed by the user and an instruction to be followed by the user when performing the act; comparing the user data with service data for goods or services that may assist the user in completing the acts in accordance with the instructions; and based on the comparison, providing personalized messaging to the mobile terminal concerning the goods or services. The user data compared with the goods or services also may include user profile data, calendar data and/or location information to further personalize the messaging. Some or all of this user data may be received directly from the mobile terminal or, alternatively, may be obtained from a network-based trusted server.

Abstract: An interactive Internet-based dating service allows people to anonymously interact via Internet browsers, telephone communications and/or video conferencing. The system employs an interactive web site allowing a person to seek another person who may be compatible for a relationship. The system gives the member the option to allow other members to make contact via email, telephone or video conferencing. All communications through the system are completely anonymous in that the searcher is never provided the member's actual email address or phone numbers. Each member can choose to block access to his or her personal information by other members based on selection criteria and can likewise block access to the member's email, phone or video conferencing service.

Abstract: A method of routing incoming telephone calls and programming routing options and apparatus that allows incoming calls to be routed according to various criteria programmed by the subscriber.

Abstract: The invention concerns a monitoring system for monitoring incoming telephone calls routed through a call transference system, the system comprising an electronic processor and an associated database, the system being adapted to detect the originating number of the caller and the called number to which the incoming call was made before being transferred, to automatically generate a return call to any incoming call the originating and called numbers of which have been identified without answering the incoming call, and to store the time and date of an incoming call the number of which has been identified and data representing the number to which the incoming call was made.

Abstract: A proximity detector (111) is provided for causing automatic callback. The proximity detector (111) causes the called party's telephone (506) to send a signal to the telephone system indicating that the automatic callback may proceed. For example, the detector may cause an off-hook/on-hook event to be sent, or other specific signaling. The telephone system signals the calling party (502), who may then answer the automatic callback and be connected to the called party.

Abstract: A method for providing telecommunications services in a telecommunications network. A telecommunications service provider monitors data relating to communications initiation criteria for at least two communicants in the telecommunications network and initiates communications between the at least two communicants if, by processing the data, it is determined that the criteria have been met.

Abstract: In a communications network (130), call divert, for calls directed to a local telephone (100), from the local telephone (100) to a remote telephone (150) is initiated by a computer system (160) after the user has had no interaction with the computer system for a predetermined period of time. Thus, a user need not remember to initialize call divert manually before leaving the vicinity of the local telephone (100).

Abstract: The present invention discloses a communication system including a communications network, a multiplicity of communications terminals which are connectable to the communications network and which can be employed by users to communicate via the communications network, the user not necessarily being identified with a given communications terminal, apparatus for monitoring whether or not a user is connected to the communications network irrespective of which of the multiplicity of communications terminals that user is employing, and apparatus for annunciating to a seeking user, currently connected to the communications network via any of the multiplicity of communications terminals, network connection status information relating to other users who are in a set of sought users, which set is definable by the seeking user, and for providing the seeking user connection address information relating to those sought users who are currently connected to the communications network.

Abstract: System and method for deriving call routing information utilizing a network control data base system and voice recognition for matching spoken word sound patterns to routing numbers needed to set up calls. Public access is provided to a common database via a common access number or code. Terminating parties sponsor the call and originating parties need not be pre-subscribed to use the service. The common access number is used to initiate or trigger the service. The system advantageously operates under the direction of a service control point, which combines technologies for switching, interactive voice response, and voice recognition with the data base to automate the processes of assisting callers in making calls for which they do not know the phone number. Usage information is gathered on completed calls to each terminating party for billing. Three alternative deployments in the U.S.

Abstract: A system and a method for generating a speech recognition dictionary that can be used in a telephone system having speech recognition capabilities, in particular capabilities to effect a connection when the calling party utters the name of a subscriber (called party). The method generates transcriptions associated to respective vocabulary items in the speech recognition dictionary from audio greetings recorded by the telephone system subscribers. Normally such audio greetings are used in voice messaging applications. Typically, the greetings are played before allowing callers to leave messages in a voice mailbox of subscribers. An individual greeting is audio information that contains the name of the subscriber. This audio information is processed to generate a transcription associated to a vocabulary item in the speech recognition dictionary, representative of the subscriber name.

Abstract: A telephone line status notification system including at least one telephone line having a status, a communications network, at least one communications terminal which is connectable to the communications network and which is employable by a seeking user to communicate via the communications network a status request concerning the status of the at least one telephone line, apparatus for processing the status request the apparatus for processing is connectable to the communications network for receiving the status request from the seeking user therethrough and communicating the request, and apparatus for acquiring the status of the at least one telephone line, the apparatus for acquiring is in communication with the apparatus for processing for receiving the status request therefrom, and the apparatus for acquiring is connectable to the communications network for communicating the status via the communications network.

Abstract: A method of routing incoming telephone calls and programming routing options and apparatus that allows incoming calls to be routed according to various criteria programmed by a subscriber.

Abstract: A locator system has a plurality of locator transmitters, each transmitter transmitting a unique locator signal. Paging devices are carried by each user of the locator system and each paging device includes: (i) a receiver responsive to signals broadcast from the locator transmitters, (ii) a unique identification code stored therein, and (iii) a signal transmitter and controller for controlling the signal transmitter, the controller causing the transmitter to transmit location and identification signals based upon the locator signal received by the receiver and the unique identification code. A receiver is responsive to the signals transmitted by the signal transmitters in the paging devices and a control system handles communications from other parties to the users. The control system is coupled with the receiver and responsive to received location and identification signals to determine where to direct communications from other parties intended for a user.

Abstract: A user profile for use, for example in a personal numbering service, has an associated confidence value for each of the destination terminal numbers in the profile, a confidence value representing the confidence of a call being successfully answered at the associated network terminal. When a service using the profile needs to route a call for a user, the corresponding profile is accessed and the call is routed to the destination terminal number having the highest confidence value. The profile is managed to modify the confidence values depending upon the outcome of the call, and also upon registration of a personal number user at a network terminal. The confidence values are probabilities and when one confidence value is increased because of a successful outcome, the other values are adjusted. The confidence values can be a function of time to represent lessening confidence that a user is still at the network terminal of his last registration.

Abstract: A terminal coupled to an intelligent telecommunication network may invoke dynamically modifiable subscriber services by transmitting information to a switch to which script files, each containing programming script needed to initiate a calling feature or other advanced subscriber service and a criteria statement used for triggering execution of the programming script, were downloaded thereto from a home location register where the script files may be added, deleted or otherwise modified by a system administrator. A program execution module residing at the switch compares the received information to the criteria statement for each script file downloaded thereto and executes the programming script of the script file having a criteria statement which matches the received string of digits. In wireless systems, the script files are downloaded to an MSC whenever a roaming terminal registers therewith.

Abstract: A call routing system routes an incoming telephone call to a desired party based upon at least one of a plurality of conditions of at least one general purpose electronic device associated with the desired party. The call routing system includes a receiver, a processor, a selector and a routing device. The receiver receives the telephone call of the desired party. The processor determines the state of the desired party at the location of the received telephone call based on at least one general purpose electronic device. The selector selects one of a plurality of communication devices based upon the determined condition of the at least one electronic device. The routing device routes the telephone call to the selected one of the plurality of communication devices. A method for routing telephone calls is also described.

Abstract: A locator system has a plurality of locator transmitters, each transmitter transmitting a unique locator signal. Paging devices are carried by each user of the locator system and each paging device includes: (i) a receiver responsive to signals broadcast from the locator transmitters, (ii) a unique identification code stored therein, and (iii) a signal transmitter and controller for controlling the signal transmitter, the controller causing the transmitter to transmit location and identification signals based upon the locator signal received by the receiver and the unique identification code. A receiver is responsive to the signals transmitted by the signal transmitters in the paging devices and a control system handles communications from other parties to the users. The control system is coupled with the receiver and responsive to received location and identification signals to determine where to direct communications from other parties intended for a user.

Abstract: A universal personal telecommunications service includes the steps of receiving, at a home service switching point, a telephone number entered by a caller, sending a query to the service control point coupled to the service switching point, which verifies the received telephone number as a personal telecommunications number assigned to a service subscriber. The telephone number is then translated by the service control point to a current destination number by consulting routing data indicative of a current location of the service subscriber, the routing data including follow-me diversion data and time dependent routing data. The call is then completed to the current destination number of the service subscriber.

Abstract: A computer system includes hardware for interfacing with the public telephone network and for accepting incoming telephone calls. The computer system detects from the incoming telephone calls automatic number identification data (ANI data), such as Caller-ID data, which identifies the calling telephone and further accepts personal identification codes from the caller. The system generates reports of the incoming telephone calls in which reports the location of the calling telephone is correlated with the person who is making the telephone call. Preferably, the system is applied for recording remotely, through the telephone network, the arrival and departure times of field based employees at various work sites.