Abstract: A translation pen includes: a pen body, an indication component, an image collector and a first processor. The pen body has a pen tip end. The indication component is arranged on the pen tip end. The image collector is arranged on the pen body, and the image collector is configured to: collect an image including a text to be translated according to a position indicated by the indication component, and send the image collected. The first processor is arranged in the pen body and electrically connected to the image collector, and the first processor is configured to: receive the image sent by the image collector, and recognize the text to be translated in the image.

Abstract: The present invention discloses a system and for sentence completion in an edge device. The method comprises receiving input from a user through a user interface (202); scrutinizing a length of the received input by a smart sentence composer; sanitizing the received input text and restricting the length of the input text to be within a preset threshold number; splitting the received input text from into letters/words (208); predicting several words and a cluster of most probable word's indices by the smart sentence composer (210), and wherein the word's indices have a similarity above the preset threshold number; converting the word's indices to words using index to word mapping (212); choosing the word/words in the cluster having highest score for prediction (214); and the words are continuously predicted until the end of token of word index (216), is determined for completing the sentence prediction.

Abstract: A system includes a memory and at least one processor to receive text from a client computing device, the text received one character at a time, as each character of the text is received, determine a recommendation in real-time to be added to the text based on at least one of a list of rules, word embedding, an n-gram model, and a co-occurrence model, the recommendation comprising at least one of a word, a list of hashtags, a quotation, and a list of emojis, and send the recommendation to the client computing device.

Abstract: An abstractive technique and an extractive technique are used to generate concise natural-language summaries of related text documents. The abstractive step generates a machine summary by constructing a graph with nodes representing unique pairs of tokens and corresponding parts-of-speech (POS), and with edge sequences representing token/POS pairs comprising sentences of a corresponding topic group from the text documents. Ranked candidate summary sentences are generated using subgraphs of the graph having initial and final nodes corresponding with valid sentence start and end pairs. The machine summary includes representative summary sentence(s) selected from each topic group's ranked candidates. The extractive step generates a natural-language summary from the machine summary by computing, for each topic group, numerical suitability measures providing comparisons between the representative summary sentence and sentences of the topic group.

Abstract: Systems and methods are provided for displaying received publishing content on a web page along with one or more user elements by which one or more users may submit sentiment input or textual input in relation to the received publishing content or a subportion of the received publishing content; receiving a user input related to the displayed publishing content displayed on the web page, the user input including an identification of a subportion of the displayed publishing content and a sentiment input or a textual input; analyzing any user input received from each of one or more of the plurality of users in relation to the subportion; computing a sentiment score based on analysis of the analyzed user inputs received from each of one or more of the plurality of users in relation to the subportion; and displaying indicia representing the sentiment score computed for the subportion.

Abstract: A method for context-based natural language processing is disclosed herein. The method comprises maintaining a plurality of dialog system rules, receiving a user request from a Dialog System Interface, receiving one or more attributes associated with the user request from the Dialog System Interface or a user device, and identifying a type of context associated with the user request based on the user request and the one or more attributes. A context label is assigned to the user request associated with the type of context. Based on the context label and the user request, a particular dialog system rule is selected from the plurality of dialog system rules. A response to the user request is generated by applying the dialog system rule to at least a part of the user request.

Abstract: Content generation leverages an unsupervised, generative pre-trained language model (e.g., a generative-AI). In this approach, a model derived by applying to given content relevant competitive content and one or more optimization targets is received. Based on optimization criteria encoded as embedding signals in the model, a determination is made regarding whether a template suitable for use as an input to the generative-AI exists in a set of templates. If so, the model embedding signals are merged into the template, or the template itself is transformed using the embedding signals, in either case creating a modified template. If, however, no template suitable as the input exists, the model and other information are input to a natural language processor to generate a generative-AI input. Either the modified template or the generative-AI input, as the case may be, is then applied through the generative-AI to generate an output competitively-optimized with respect to the optimization targets.

Abstract: A method for example-driven machine learning is disclosed herein. The method comprises maintaining a plurality of dialog system rules and a knowledge database including a plurality of intent objects and a plurality of entity objects. The plurality of intent objects and the plurality of entity objects are associated with at least one dialog system rule. An exemplary phrase is received and one or more linguistic elements are retrieved from the exemplary phrase. It is determined that at least one of the linguistic elements is directed to at least one of the plurality of intent objects of the plurality of entity objects and the at least one of the linguistic elements in association with the at least one dialog system rule is added to the knowledge database.

Abstract: A communication broker service of a microservices platform may direct a distributed queue management service to monitor multiple data distribution outboxes of a plurality of microservices of the microservices platform for message data. The communication broker service may receive an indication from the distributed queue management service that the distributed queue management service has retrieved message data from a data distribution outbox of a first microservice. The communication broker service may apply a business logic to identify one or more second microservices that are configured to receive the message data from the first microservice. The communication broker server may then direct the distributed queue management service to distribute the message data of the first microservice from a data store of the distributed queue management service to one or more corresponding data distribution inboxes of the one or more second microservices.

Abstract: A rule integration device includes determination means for converting, to natural language sentences, each of multiple management rules used by a management device for managing a management target, and determining whether or not the multiple management rules are combinable based on grammar relating to the converted natural language sentences; and combination means for generating a post-combination rule by combining the multiple management rules that have been determined to be combinable by the determination means.

Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, that facilitate generating stable real-time textual translations in a target language of an input audio data stream that is recorded in a source language. An audio stream that is recorded in a first language is obtained. A partial transcription of the audio can be generated at each time interval in a plurality of successive time intervals. Each partial transcription can be translated into a second language that is different from the first language. Each translated partial transcription can be input to a model that determines whether a portion of an input translated partial transcription is stable. Based on the input translated partial transcription, the model identifies a portion of the translated partial transcription that is predicted to be stable. This stable portion of the translated partial transcription is provided for display on a user device.

Abstract: This application provides a method for training a semantic understanding model, including: obtaining a first training sample set; performing denoising processing on the first training sample set to form a corresponding second training sample set; processing the second training sample set by using a semantic understanding model, to determine initial parameters of the semantic understanding model; processing the second training sample set by using the semantic understanding model in response to the initial parameters of the semantic understanding model, to determine update parameters of the semantic understanding model; and iteratively updating a semantic representation layer network parameter and a task-related output layer network parameter of the semantic understanding model by using the second training sample set and according to the update parameters of the semantic understanding model.

Abstract: Apparatuses, systems, and methods described include receiving data related to an availability for a shift, automatically triggering initiation of a communications session related to the shift, conducting the communications session, and receiving and storing a plurality of audio or audio and visual signals from the communications session. Machine learning (ML) sentiment analysis is performed on data of the communications session and based on the sentiment analysis, a reliability score is determined.

Abstract: Disclosed herein are systems and method for providing a File System (FS) without redundancy for one or more services. In one aspect, an exemplary method comprises, mounting a base image of microservices to a directory, for each of the one or more services, union-mounting a service image on top of the base image, identifying all dependencies associated with the service image, and creating one or more sub-directories for each dependency associated with the service image, for each identified dependency, creating a link between the dependency and the union-mounted service image and base image, and creating, one or more micro-services.

Abstract: The present invention relates to a method for generating and causing display of a communication interface that facilitates the sharing of emotions through the creation of 3D avatars, and more particularly with the creation of such interfaces for displaying 3D avatars for use with mobile devices, cloud based systems and the like.

Abstract: The present disclosure provides a method and an apparatus for information extraction, an electronic device, and a storage medium. The method for information extraction includes: first obtaining text data, and then inputting the text data into an information extraction model obtained through pre-training to obtain triple information contained in the text data, wherein the triple information includes a subject, a predicate and an object in the text data. The information extraction model includes a binary classification sub-model and a multi-label classification sub-model, wherein the binary classification sub-model is configured to extract the subject in the text data, and the multi-label classification sub-model is configured to extract the predicate and the object corresponding to the subject in the text data according to the subject and the text data.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for disambiguating join paths for natural language queries. One of the methods includes, obtaining a natural language query from a user; parsing the natural language query into structured operations to be performed on APIs of a knowledge base, including: responsive to detecting a parsing ambiguity in which the natural language query can be parsed in two or more ways: providing, through a user interface, to the user one or more information items identifying the parsing ambiguity; responsive to a user interaction with an information item: modifying the parsing in accordance with the user interaction to generate one or more structured operations; performing the one or more structured operations on the structured APIs of the knowledge base to determine one or more search results; and providing one or more search results to the user.

Abstract: Computer-readable media, systems and methods may improve classification of content based on a machine-learning natural language processing (ML-NLP) classifier. The system may train a general language model based on a general corpus, further train the general language model based on a domain-specific corpus to generate a domain-specific language model, and conduct supervised machine-learning based on the domain-specific language using topic-specific corpus labeled as relating to topics of interest to generate the ML-NLP classifier. Accordingly, the ML-NLP classifier may be trained on a general corpus, further trained on a domain-specific corpus, and fine-tuned on a topic-specific corpus. In this manner, domain-specific content may be classified into topics of interest. The ML-NLP classifier may classify content into the topics of interest.

Abstract: A machine translation system, a ChatOps system, a method for a context-aware language machine identification, and computer program product. One embodiment of the machine translation system may include a density calculator. The density calculator may be adapted to calculate a part of speech (POS) density for a plurality of word tokens in an input text, calculate a knowledge density for the plurality of word tokens, and calculate an information density for the plurality of word tokens using the POS density and the knowledge density. In some embodiments, the machine translation system may further comprise a sememe attacher and a context translator.

Abstract: A method includes detecting, in a written electronic communication, an input sentence satisfying a readability metric threshold, and processing, by a sentence transformer model responsive to the input sentence satisfying the readability metric threshold, the input sentence to output a suggested set of sentences. The method further includes evaluating the first suggested set of sentences along a set of acceptability criteria, and determining, based on the evaluating, that the set of acceptability criteria is satisfied. The method further includes modifying, based on determining that the set of acceptability criteria is satisfied, the written electronic communication with the suggested set of sentences to obtain a modified written electronic communication, and storing the modified written electronic communication.

Abstract: A user requests explanation of a term. In response, a definition is provided. The user can indicate that the user does not understand a new term included in the definition. In response, explanation information is customized based on analysis of the initial term and the new term, and then the explanation information is provided to the user.

Abstract: An example operation may include one or more of transferring a copy of a plurality of revised translation data sets to be added to an IVR application into a grid structure, each revised translation data set comprising a prompt name in a first field, an IVR prompt in a second field, a translation of the IVR prompt into a different language in a third field, and a timestamp in a fourth field, executing, via a processor, an accuracy validation on the plurality of revised translation data sets, wherein, for each revised translation data set, the processor identifies whether a respective translation in a different language in a third field is an accurate translation of a respective IVR prompt in a second field based on attributes of the respective translation and the respective IVR prompt, and displaying results of the accuracy validation via a user interface.

Abstract: Systems and methods are described for providing subtitles for a media content item. Subtitles are obtained, using control circuitry, for the media content item. Control circuitry determines whether a character component of the subtitles should be replaced by an image component. In response to determining that the character component of the subtitles should be replaced by an image component, control circuitry selects, from memory, an image component corresponding to the character component. Control circuitry replaces the character component of the subtitles by the image component to generate modified subtitles.

Abstract: Methods and systems for converting an input content item into an output content item to enhance comprehension of the message by an interlocutor, based on contexts. For example, the conversion may occur in any message service: when an interlocutor writes a message in English (or any other language), he or she might include a regional dialect (purposively or not), such as a piece of slang, that the other interlocutors may not understand, although they all generally write and understand English. In such circumstances, the regional dialect is identified and replaced with either a more globalized word or with another linguistic regionalism that is understandable for the intended interlocutor.

Abstract: The present disclosure discloses a method for training a reading comprehension model, and relates to a field of natural language processing and deep learning technologies. The detailed implementing solution includes: respectively inputting a first training sample of the reference field into a reference reading comprehension model of a reference field and a target reading comprehension model of a target field, to obtain first output data output by the reference reading comprehension model and second output data output by the target reading comprehension model; and performing a first training process on the target reading comprehension model based on a difference between the first output data and the second output data.

Abstract: Aspects of the present disclosure involve a system comprising a computer-readable storage medium storing a program and method for replacing text in a message thread. The program and method provide for receiving an indication of user input provided by a first user, the user input comprising a text-based term for updating a message thread between the first user and a second user; determining that the text-based term is included within a set of predefined terms, each predefined term within the set of predefined terms having corresponding replacement content for including in the message thread, the replacement content having been specified by the first or second user with respect to messages exchanged between the first and second user; and providing, in response to the determining and based on the set of predefined terms, the replacement content corresponding to the text-based term within the message thread.

Abstract: Implementations are described herein for adapting existing source code snippets to new contexts. In various implementations, a command may be detected to incorporate an existing source code snippet into destination source code. An embedding may be generated based on the existing source code snippet, e.g., by processing the existing source code snippet using an encoder. The destination source code may be processed to identify one or more decoder constraints. Subject to the one or more decoder constraints, the embedding may be processed using a decoder to generate a new version of the existing source code snippet that is adapted to the destination source code.

Abstract: A multi-layer language translator operating in conjunction with a syntax-based model, coupled with machine learning and artificial intelligence, performs language translations from a source language text to text expressed in a target language. A relevancy-based “chunking” module breaks a source text into smaller units and applies a part-of-speech tag to some or all of the units. A hierarchy-based structuring module determines grammatical structure of the source text based, at least in part, on the applied part-of-speech tags. The hierarchy-based structuring module recursively combines grammatically linked units into one or more phrases, and applies to the phrases higher-level tags. A syntax-based translating module translates the units and/or phrases into the target language, and based on syntax differences between the source and target languages, reconfigures the translated text, as needed, such that the translated text is expressed in the target language using target language syntax rules and conventions.

Abstract: Proposed are a machine translation apparatus and a machine translation method for displaying a translation result through a user interface. The machine translation method may include: display an initial machine translation result for a first translation target sentence; correcting the initial machine translation result according to a manipulation result of a user on the user interface unit, and displaying the corrected machine translation result; and analyzing a difference between the corrected machine translation result and the initial machine translation result, and reflecting the analysis result to perform machine translation on a second translation target sentence. The machine translation apparatus and the method can be used to efficiently acquire a high-quality translation within a short time while minimizing time, cost and effort of a user, which used to be required for a conventional machine translation process.

Abstract: A processor may identify an anomaly in one or more communications. A processor may monitor the one or more communications for an utterance. A processor may perform natural language processing (NLP) on the utterance. A processor may generate an understanding of the utterance using natural language understanding (NLU). A processor may detect the anomaly from the understanding of the utterance. A processor may execute a response, responsive to detecting the anomaly.

Abstract: An approach for generating synthetic treebanks to be used in training a parser in a production system is provided. A processor receives a request to generate one or more synthetic treebanks from a production system, wherein the request indicates a language for the one or more synthetic treebanks. A processor retrieves at least one corpus of text in which the requested language is present. A processor provides the at least one corpus to a transformer enhanced parser neural network model. A processor generates at least one synthetic treebank associated with a string of text from the at least one corpus of text in which the requested language is present. A processor sends the at least one synthetic treebank to the production system, wherein the production system trains a parser utilized by the production system with the at least one synthetic treebank.

Abstract: Electronic device includes display, microphone, and processor configured to activate voice input function based on user input, display graphic representation for indicating that the voice input function is activated, provide, on the display, a text display area for displaying text inputted by a plurality of user input methods and a keyboard input interface for receiving a user keyboard input, the plurality of user input methods including user keyboard input method and user voice input method, receive, via the keyboard input interface, the user keyboard input corresponding to a first text, display the first text in the text display area based on receiving the user keyboard input, receive user voice input corresponding to a second text while the keyboard input interface is provided and the voice input function is activated, and display the second text next to the first text in the text display area based on the user voice input.

Abstract: A method for incorporating an augmented voice communication into a communication routing configuration of a contact center system according to an embodiment includes selecting a vocal avatar, wherein the vocal avatar includes phonetic characteristics having first values, receiving a text communication and input user parameters from an input user, generating the augmented voice communication based on the text communication and the input user parameters, wherein the augmented voice communication includes phonetic characteristics having second values, wherein the first values of the phonetic characteristics of the vocal avatar are different from the second values of the phonetic characteristics of the augmented voice communication, and incorporating the augmented voice communication into the communication routing configuration of the contact center system.

Abstract: A computing machine receives an input comprising unstructured text. The computing machine identifies, within the unstructured text, one or more entities using a named entity recognition (NER) engine in a trained machine learning model. The trained machine learning model embeds tokens from the text into a vector space and uses generated embeddings to identify one or more tokens as being associated with the one or more entities. The computing machine determines, using the trained machine learning model that identifies the one or more entities and based on the embedded tokens, an assertion applied, within the text, to at least one entity. The assertion is represented as a vector in a multi-dimensional space. Each dimension corresponds to a part of the assertion. The trained machine learning model is a span-level model that both identifies the one or more entities and determines the assertion based on candidate spans of tokens.

Abstract: A computer-implemented method for providing an input suggestion for a user is disclosed. The computer-implemented method may include identifying an intended recipient of an electronic message input by the user; identifying a location associated with the user and a time associated with the electronic message input by the user; determining the input suggestion for the user based on an input profile of the intended recipient, the location, and the time; and outputting the input suggestion via a user device associated with the user.

Abstract: The disclosure relates to system and method for processing multilingual user inputs using a Single Natural Language Processing (SNLP) model. The method includes receiving a user input in a source language and translating the user input to generate a plurality of translated user inputs in an intermediate language. The method includes using the SNLP model configured only using the intermediate language to generate a plurality of sets of intermediate input vectors in the intermediate language. The method includes processing the plurality of sets of intermediate input vectors in the intermediate language using at least one of a plurality of predefined mechanisms to identify a predetermined response. The method includes translating the predetermined response to generate a translated response that is rendered to the user.

Abstract: Techniques for determining a degree to which a document can be generated using a natural language generation (NLG) system, the NLG system being configured to generate natural language text. The techniques include using at least one computer hardware processor to perform: obtaining a document including text segments; determining a degree to which at least some of the text segments can be generated using the NLG system; generating a report indicating the degree to which the at least some of the text segments can be generated using the NLG system; and outputting the report.

Abstract: A building system including one or more memory devices configured to store instructions that, when executed by one or more processors, cause the one or more processors to receive training data including acronym strings and tag strings, train a sequence to sequence neural network based on the training data, receive an acronym string for labeling, the acronym string comprising a particular plurality of acronyms, and generate a tag string for the acronym string with the sequence to sequence neural network, wherein the sequence to sequence neural network outputs a tag of the tag string for one acronym of the particular plurality of acronyms based on the one acronym and contextual information of the acronym string, wherein the contextual information includes other acronyms of the particular plurality of acronyms.

Abstract: Systems and methods for an enhanced ultrasound biofeedback therapy for an improved speech remediation treatment for an individual include transmitting a plurality of ultrasound (US) waves toward a tongue of the individual; receiving a plurality of reflected US waves; converting the plurality of reflected US waves into a plurality of US signals to transmit to an ultrasound machine; and generating one or more enhanced images of the tongue at least partially based on the US signals in real-time, the enhanced images including identified Regions of Interest (ROIs) along tongue sub-parts comprising the tongue root, the tongue dorsum, and the tongue blade and respective ROI points identified therein. An interactive visual story is generated and updated in real-time with a tongue-mapping trajectory of the individual on a display based on the enhanced one or more images to determine a successful or unsuccessful sound production.

Abstract: A method includes receiving a dataset that includes a plurality of input texts. Each input text from the plurality of texts is associated with a content category from a plurality of content categories based on a comparison between that input text and an intended meaning that is common for each comparison. For each model in a plurality of models, and for each content category from the plurality of content categories, that model is executed on each input text from the plurality of input texts to generate an average similarity/dissimilarity score for that content category. At least one model from the plurality of models is selected, based on the average similarity score for each content category from the plurality of content categories for each model in the plurality of models, to determine whether an input text is similar/dissimilar to the intended meaning.

Abstract: Embodiments are disclosed for automated evaluation of compatibility of a data structure with a user device. An example method includes receiving, by communications circuitry, a set of user device characteristics regarding the user device, and retrieving, by the personalization circuitry, a set of data structure characteristics regarding the data structure. The example method further includes calculating, by the personalization circuitry, a set of characteristic-level compatibility scores, and generating, by the personalization circuitry and based on the set of characteristic-level compatibility scores, a compatibility score for the data structure and the user device. Subsequently, the example method includes generating, by an aggregator and using the generated compatibility score, an indication of relative compatibility of the data structure for the user device, and causing transmission, by communications circuitry, of a control signal to the user device based on the indication of relative compatibility.

Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for performing sequence modeling tasks using insertions. One of the methods includes receiving a system input that includes one or more source elements from a source sequence and zero or more target elements from a target sequence, wherein each source element is selected from a vocabulary of source elements and wherein each target element is selected from a vocabulary of target elements; generating a partial concatenated sequence that includes the one or more source elements from the source sequence and the zero or more target elements from the target sequence, wherein the source and target elements arranged in the partial concatenated sequence according to a combined order; and generating a final concatenated sequence that includes a finalized source sequence and a finalized target sequence, wherein the finalized target sequence includes one or more target elements.

Abstract: Techniques are described for invoking and switching between chatbots of a chatbot system. In some embodiments, the chatbot system is capable of routing an utterance received while a user is already interacting with a first chatbot in the chatbot system. For instance, the chatbot system may identify a second chatbot based on determining that (i) such an utterance is an invalid input to the first chatbot or (ii) that the first chatbot is attempting to route the utterance to a destination associated with the first chatbot. Identifying the second chatbot can involve computing, using a predictive model, separate confidence scores for the first chatbot and the second chatbot, and then determining that a confidence score for the second chatbot satisfies one or more confidence score thresholds. The utterance is then routed to the second chatbot based on the identifying of the second chatbot.

Abstract: The present disclosure relates to a response analysis system that employs a small-data training dataset to train a neural network that accurately performs domain-agnostic opinion mining. For example, in one or more embodiments, the response analysis system trains a response classification neural network using part of speech information (e.g., syntactic information) to learn and apply response classification labels for opinion text responses. In particular, the response analysis system employs part of speech information patterns without regard to word patterns to determine whether words in a text response correspond to an opinion, the target of the opinion, or neither. In addition, the trained response classification neural network has a significantly reduced learned parameter space, which decreases processing, memory requirements, and overall complexity.

Abstract: Systems and methods for content aggregation creation are disclosed herein. The system can include memory having a content database and an aggregation database. The system can include a user device having a first network interface and a first I/O subsystem. The system can include a server that can: provide content to the user device via a first electrical signal; receive a selection of a portion of the provided content from the user device via a second electrical signal; automatically extract sentences from the selected portion of the provided content via a natural language processor; automatically generate a parse tree for one of the automatically extracted sentences; identify noun phrases from the part of speech tags within the parse tree; place content associated with one of the noun phrase in a content aggregation; and output the content aggregation to the user device.

Abstract: A system includes a memory and at least one processor to receive text from a client computing device, the text received one character at a time, as each character of the text is received, determine a recommendation in real-time to be added to the text based on at least one of a list of rules, word embedding, an n-gram model, and a co-occurrence model, the recommendation comprising at least one of a word, a list of hashtags, a quotation, and a list of emojis, and send the recommendation to the client computing device.

Abstract: A computer-implemented method of encoding a word for use in a method of text analysis comprises receiving input text to be analysed, the input text comprising a first word which is not represented in a vocabulary set stored on a storage. The vocabulary set comprises a plurality of words and an associated word embedding vector for each word in the set. The method comprises identifying the first word as a word which is not represented in the vocabulary set and determining one or more sub-words within the first word with which to encode the first word. Each of the one or more sub-words corresponds with a word represented in the vocabulary set and having an embedding vector in the vocabulary set. The method comprises determining an encoding for the first word based on the one or more sub-words.

Abstract: Provided are an artificial intelligence (AI) system that mimics cognitive functions, such as recognition and determination, of the human brain using a machine learning algorithm such as deep learning and an application thereof. A method of providing feedback information in response to a user input including determining a user's intention, determining a variation in a number of candidates for an operation to be determined to correspond to the intention based on information input by the user, generating feedback information based on the determined variation, and providing the generated feedback information to the user is provided.

Abstract: A user may respond to a request of another user by entering text, such as a customer service representative responding to a customer. As the user enters text, a suggested completion of the text may be suggested to the user so that the user may select the suggested completion instead of continuing to enter text. Previous messages between the two users and other information may be used to determine an appropriate suggested completion to the entered text. A neural network language model and a search graph may be used to select a suggested completion from a search graph of possible suggested completions.

Abstract: A method, computer system, and a computer program product for estimating the probability of invoking information technology (IT) disaster recovery at a location based on an incident risk is provided. The present invention may include receiving a piece of data associated with an incident at the location. The present invention may also include estimating a similarity value associated with the incident based on a plurality of past incidents from a knowledge base. The present invention may then include receiving a plurality of mined data based on the location. The present invention may further include predicting the incident risk to the location based on the received plurality of mined data and the estimated similarity value to the plurality of past incidents.