Abstract: Generating work plans which include work steps when creating new work orders is described. A database system trains a machine learning model to use inputs for creating work orders to select work plan templates, which include sets of work steps, from a training set of work plan templates, in response to receiving the inputs for creating the work orders. The database system receives an input for creating a work order and identifies work plan criteria based on the input for creating the work order. The trained machine learning model uses the work plan criteria to select at least one work plan template, which includes work steps, from work plan templates. The database system creates a work order that includes work plan(s) corresponding to the selected work plan template(s) and includes at least part of the input for creating the work order. The database system outputs the created work order.

Abstract: A system for performing secure maintenance on automated machines may include a maintenance management apparatus and an automated machine. The maintenance management apparatus is configured for scheduling the maintenance appointment for the automated machine, in response to scheduling the maintenance appointment and creating and communicating a maintenance security code to the automated machine. The automated machine is configured for receiving a request from a maintenance provider to initiate the maintenance appointment, validating the maintenance provider using the maintenance security code and providing access to a secure item storage unit, determining that the maintenance provider has completed the maintenance appointment, and communicating information associated with the maintenance appointment to the maintenance management apparatus and/or a computing device of the maintenance provider.

Abstract: At least one aspect disclosed herein is directed to a SCADA project analysis system. The system includes memory ad at least one processor coupled to memory. The processor is configured to receive information regarding a supervisory control and data acquisition (SCADA) system configured to monitor an industrial process, the information describing at least one first programmable device within the SCADA system, identify at least one analyzer from a plurality of analyzers based on the information, the at least one analyzer being configured to generate an assessment of the SCADA system based on the information, the assessment describing at least one capability of the SCADA system, execute the at least one analyzer to generate the assessment of the SCADA system based on the information, and provide the assessment to an external entity.

Abstract: A secondary battery having improved safety and a manufacturing method thereof, which can suppress a voltage drop, heat generation, and/or ignition due to a minute short between a positive electrode plate and a negative electrode plate by preventing or substantially preventing an electrode assembly from moving within a laminate exterior case due to drop impact and/or collision are provided. A secondary battery includes: an electrode assembly including a first electrode plate, a second electrode plate, and a separator between the first electrode plate and the second electrode plate; a pouch exterior case including a planar long side region and a short side region to surround the electrode assembly; and adhesives in a dot array configuration at an outermost portion of the electrode assembly facing the planar long side region of the pouch exterior case.

Abstract: In one aspect, a first device that may be disposed on a vehicle may include at least one processor and storage accessible to the at least one processor. The storage may include instructions executable by the at least one processor to communicate with second and third devices to heuristically determine which of the second and third devices to use to execute a function at the first device. The instructions may also be executable to select one of the second and third devices based on the determination and to, based on the selection, communicate with the selected device to execute the function at the first device.

Abstract: A device may receive client equipment information for a set of client equipment associated with an organization. The device may receive information describing a set of equipment management services being offered by one or more vendor organizations. The device may identify a subset of the set of equipment management services to offer an individual associated with the organization. The device may provide, for display via an interface of a program, information describing the subset of the set of equipment management services. The device may receive, from a client device that is accessing the interface, information identifying a selection of a particular equipment management service, of the subset of the set of equipment management services, for particular client equipment of the set of client equipment. The device may perform one or more actions associated with assisting in performance or delivery of the particular equipment management service that has been selected.

Abstract: A computer-based system for improving a process for synchronizing an asset management system with a work order management system is disclosed. The computer-based system determines whether report data has been received from an asset management system. In response to determining that report data has been received, the report data is parsed to determine one or more keywords that describe an issue reported by the asset management system. The keywords are used to determine whether one or more instructions are available for handling the issue. If the instructions are available, then the instructions are obtained and used to generate one or more messages. The messages are transmitted to a work order management system to cause the work order management system to generate a work order and to dispatch the work order to a service provider to cause the service provider to resolve the issue reported by the asset management system.

Abstract: A method of collecting data from multiple sources in a multi-tenant system is provided. The method includes obtaining data corresponding to a first tenant in the multi-tenant system and a second tenant in the multi-tenant system from a first source, obtaining data corresponding to the first tenant in the multi-tenant system and the second tenant in the multi-tenant system from a second source, and aggregating the data obtained from the first and second sources into a single database and associating each entry of the obtained data with at least one of the tenants of the multi-tenant system.

Abstract: One embodiment of the invention is directed to a method comprising, establishing, by a wallet server computer, a single sign-on link between a user bank account and a wallet application. The method further comprises receiving a transaction request message from a user, wherein the transaction request is for a transaction between the user and a merchant associated with the wallet application. The method further comprises sending sign-on data to an issuer computer using a secure authentication protocol and receiving a confirmation message from the issuer computer confirms initiation through the issuer application. The transaction is processed by the wallet server computer based on the confirmation message.

Abstract: Disclosed herein is a dialogue system capable of identifying preliminary indications related to the failure of the vehicle through a dialogue with a user, to check a part that may not be measured by a sensor and to inhibit accidents so as to provide user safety, a vehicle having the same and a dialogue processing method.

Abstract: Intelligent vehicle repair estimating techniques include an image processing component that extracts image attributes from one or more images of a damaged vehicle, and utilizes the attributes to predict an initial set of parts that are globally-identified. Based on a jurisdiction associated with the damaged vehicle, the initial set of parts is transformed into a set of jurisdictionally-based repairs (e.g., parts, labor operations, time intervals, costs, etc.), which may be included in a draft vehicle repair estimate. An estimate refinement component iteratively modifies/refines the draft estimate using a machine-only loop nested within a larger human-machine loop, where system-generated modifications are incrementally incorporated into the draft within the smaller loop, and user-generated modifications are incrementally incorporated into the draft within the larger loop.

Abstract: A method and system to automatically track and manage assets. The method tracks a plurality of assets automatically through a mobile device. Further, the method provides alerts automatically based on data associated to the plurality of assets through the mobile device. Furthermore, reports are generated automatically through the mobile device for a plurality of Asset management processes thereby achieving complete accountability through the mobile device.

Abstract: A processor may determine that a particular computer-readable vehicle repair order (RO) (e.g., including first and second RO portions) corresponds to an existing cluster of ROs due to the particular RO including RO data that refers to a particular vehicle symptom. The processor may determine that the first RO portion includes first data representative of a non-specific vehicle component and may then responsively also determine that the second RO portion includes second data that the at least one processor can use to determine a specific vehicle component associated with the particular RO. Responsively, the processor may determine the specific vehicle component based on the first and second data and may then add the particular RO to a different cluster of ROs that is arranged to contain ROs that correspond to the particular vehicle symptom and to the specific vehicle component.

Abstract: Embodiments include apparatuses, systems, and methods for a computer-aided or autonomous driving (CA/AD) system to transmit to a remote service scheduling server, a request message for a service slot at a service provider. In embodiments, the remote service scheduling server may assign the service slot for a semi-autonomous or autonomous driving (SA/AD) vehicle including the CA/AD system. In embodiments, the service scheduling server may perform analysis or machine learning on data received from the CA/AD system as well as from a plurality of service stations in order to assign the service provider and/or service slot to the SA/AD vehicle. In embodiments, the CA/AD system may receive an assignment message and control driving elements of the SA/AD vehicle to autonomously or semi-autonomously drive the SA/AD vehicle to the service provider to receive the service at the assigned service slot. Other embodiments may also be described and claimed.

Abstract: Embodiments of the present disclosure are directed to a secure vehicle communication interface device that authorizes communication to one or more systems of a vehicle through a diagnostic, or other, communication port. A service device used to access the secure communication channel may be configured as a small apparatus that is connected to a port to authenticate communications across the port. Without the device, the port would remain locked and prevent access to any systems or subsystems of the vehicle.

Abstract: A system for automated process performance determination includes an interface and a processor. The interface is configured to receive log data associated with a plurality of tenants. The log data comprises one or more log data types. The processor is configured to aggregate the log data into an aggregated set of log data; and determine a set of metrics based at least in part on the aggregated set of log data. A metric of the set of metrics is associated with a tenant of the plurality of tenants and one of the one or more log data types. The processor is further configured to determine a composite metric for the tenant by combining metrics of the set of metrics associated with the tenant; determine a response based at least in part on the composite metric; and, in the event the response indicates an automated action, perform the automated action.

Abstract: A system for monitoring the movement of objects, structures, models of structures, cables and the like provides for the acquisition of images with an optical sensing device such as a video camera fixedly mounted at a selected distance from the item studied, in which the images are arranged into frames divided into pixels which are characterized by an intensity reflected or emitted over a selected time interval, and a data processing system to calculate a physical displacement as function of time of the item being studied or a portion of the item being studied based on an output from the video camera, and in some embodiments the system visually distinguishes one or more locations in the frame to indicate a difference in the phase of motion for multiple objects appearing in the frame.

Abstract: An information processing apparatus is provided that is connected to a server that archives document data hierarchically formed by a plurality of files and stores the document data as a single file, comprising: a downloading unit configured to download the archived document data from the server, decompressing the archived document data, and storing a file forming a lower layer of the document data in a storage unit; a browser unit configured to access an access destination of the file forming the lower layer which is described in an upper layer file of the document data; and a readout unit configured to read out the file forming the lower layer by hooking the access and returning the read out file to the browser unit instead of the server, wherein the browser unit displays the document data based on the read out file.

Abstract: A system for monitoring the condition of a bridge includes: a video camera stably positioned at a selected distance from a bridge and having an unobstructed view of a selected portion of the bridge structure; and, a data processing system to analyze the output of the video camera over a selected time interval and calculate a physical parameter related to movement of the selected portion of said bridge structure as a function of time, and further including: a GUI that displays: a fixed image frame from the video camera, corresponding to a particular user-selected time within the time interval; an area selector, movable by the user to select a portion of the structure for analysis; and, a display of the physical parameter versus time for the selected portion over the selected time interval. The processor may perform some tasks, e.g., area selection, autonomously or via predetermined rules.

Abstract: Systems and methods include receiving an indication of a selection of a first piece of equipment in an industrial monitoring system. The systems and methods also include determining a first feature of interest in a plot corresponding to a first sensor. Additionally, the systems and methods include matching the first feature of interest with corresponding second features of interest in a second plot. Furthermore, the systems and methods include overlaying the first plot with the second plot based at least in part on the first feature of interest and the corresponding second feature of interest.

Abstract: A user management method according to the present disclosure includes: storing appliance use information including: appliance identification information for identifying an appliance; user information for identifying a user of the appliance; and an operating state of the appliance when the appliance was used; analyzing the appliance use information stored in the storing to identify, from among a plurality of functions of the appliance, one or more first functions each having a use frequency less than or equal to a threshold value; and providing the user with a notice which prompts use of the one or more first functions identified in the analyzing.

Abstract: Systems for monitoring appliances at a site, such as a household or business office. The appliances can include, for example but not limited to, an electric oven, dishwasher, refrigerator, laundry washer, freezer, pool controller, light bulb, microwave oven, computer, motor vehicle, television, telephone, etc. In many of the embodiments, the appliance has a computer based architecture or a controller that enables communication of data concerning the electronic appliance. In some embodiments the appliance is an apparatus with a radio frequency identification (RFID) tag or other passive device that can be interrogated for information concerning the appliance.

Abstract: A printing control machine includes an obtaining section, a determination section, and a printing control section. The obtaining section obtains from each of a plurality of printing machines, ink information regarding an ink mounted to the each printing machine. The determination section determines whether or not each of the plurality of printing machines is within a similarity condition range on the basis of the ink information obtained by the obtaining section. The printing control section allocates a printing job to printing machines determined to be within the similarity condition range to make the determined printing machines perform printing.

Abstract: Systems, methods, and modes for on-demand rendering of a three-dimensional building management system visualization of a building. The system comprises a database configured for storing geometry elements and spatial elements. The geometry elements are mapped to spatial elements, wherein the geometry elements define three-dimensional geometrical representation of a building's structure, and the spatial elements define three-dimensional representation of spaces in the building. The spatial elements are associated with respective space nodes that identify the spaces located within the building, and the space nodes are associated with respective electronic devices installed within the spaces in the building.

Abstract: Systems, methods, and modes for rendering a three-dimensional building management system visualization of a building. The method and system components may be configured for storing geometry elements defining three-dimensional geometrical representation of a building's structure, storing spatial elements defining three-dimensional representation of spaces in the building, wherein the geometry elements are mapped to spatial elements, wherein the spatial elements are associated with respective space nodes that identify the spaces located within the building, and wherein the space nodes are associated with respective electronic devices installed within the spaces in the building.

Abstract: A processor may determine that a particular computer-readable vehicle repair order (RO) (e.g., including first and second RO portions) corresponds to an existing cluster of ROs due to the particular RO including RO data that refers to a particular vehicle symptom. The processor may determine that the first RO portion includes first data representative of a non-specific vehicle component and may then responsively also determine that the second RO portion includes second data that the at least one processor can use to determine a specific vehicle component associated with the particular RO. Responsively, the processor may determine the specific vehicle component based on the first and second data and may then add the particular RO to a different cluster of ROs that is arranged to contain ROs that correspond to the particular vehicle symptom and to the specific vehicle component.

Abstract: An information processing apparatus includes a provider identification information acquiring unit that acquires a piece of provider identification information for each of a plurality of devices that cooperatively execute a plurality of functions, based on device identification information of the device, the piece of provider identification information allowing identification of whether a provider of the device is a predetermined provider as a provider of a cooperating function; a determining unit that determines whether a non predetermined-provider device provided by a provider other than the predetermined provider exists among the devices based on pieces of the provider identification information; a charge processing unit that performs charge processing to profit the predetermined provider when the non predetermined-provider device exists; and a cooperation controlling unit that controls the devices to cooperatively execute the functions based on the cooperating function.

Abstract: A system and method of modifying a vehicle service database includes: accessing a database containing previously-received symptom text that has been associated with a vehicle identifier and one or more vehicular service solutions for the previously-received symptom text; determining a statistical likelihood that one or more additional vehicular service solutions apply to previously-received symptom text based on a correlation between the previously-received symptom text and additional vehicular service solutions; determining that the statistical likelihood is above a predetermined threshold; and associating the previously-received symptom text with the additional vehicular service solutions.

Abstract: A processor based method comprising: identifying a device using a portable electronic apparatus; offering a plurality of options, for selection by a user of the portable electronic apparatus, about how to proceed for the purpose of attending the device; providing step-by-step guiding instructions as to how to attend the device, the guiding instructions being specific to the identified device and the option selected; if, after user follows the guiding instructions, the purpose of attending the device is achieved, ending the process; and, if, after user follows the guiding instructions, the purpose of attending the device is not achieved, providing communication options to the user, using the portable electronic apparatus.

Abstract: The present invention relates to the field of supermarket refrigeration & HVAC control. More particularly, embodiments of the present invention provide systems and methods for concurrent and remote management of multiple supermarket refrigeration systems located at one or more retail sites. Embodiments may include at least one on-site computer, at least one central server, at least one user computer, one or more communication network, and one or more on-site refrigeration control systems. In embodiments, the on-site computer communicates with the on-site refrigeration control system(s), which may be the same or different, and multiple on-site computers and/or different store locations may be used. The on-site computer is capable of translating data received from these various refrigeration control systems into a single system-friendly generic format and the translated data is stored on the on-site computer. This data is intermittently copied and stored on a central server.

Abstract: A system and method to build feature evolution models for existing applications (“apps”) in the market based on open app data repositories). A feature evolution model of an app depicts the app name, its historical versions (historical version labels, release timestamps of each version), rating values of each version, and structured features (e.g., umbrella features and low-level features) each version introduces, improves or deletes. There is further extracted from the app description and release logs the app name, historical version labels, release timestamps, use the rating info of the app to extract and assign rating values for each version of the app, and apply NLP techniques and source code analysis techniques to extract “structured features” of the app through analyzing the app description, the release logs, and corresponding source code revisions of the app. Upon the built feature evolution models, various feature insights may be easily extracted and generated.

Abstract: A system controlled responsive at least in part to data read from data bearing records is operative to cause vehicle repair parts to be determined and furnished. Data read by a reader from a tag associated with a damaged vehicle is used to determine vehicle identifying data. A repair estimate calculation circuit (RECC) operates responsive to the read data to produce a needed parts record (NPR). The records produced by the RECC are operative to cause a vehicle repair entity (VRE) to be furnished the vehicle repair parts.

Abstract: A system controlled responsive at least in part to data read from data bearing records is operative to cause vehicle repair parts to be determined and furnished. Data read by a reader from a tag associated with a damaged vehicle is used to determine vehicle identifying data. A repair estimate calculation circuit (RECC) operates responsive to the read data to produce a needed parts record (NPR). The records produced by the RECC are operative to cause a vehicle repair entity (VRE) to be furnished the vehicle repair parts.

Abstract: A system controlled responsive at least in part to data read from data bearing records is operative to cause vehicle repair parts to be determined and furnished. Data read by a reader from a tag associated with a damaged vehicle is used to determine vehicle identifying data. A repair estimate calculation circuit (RECC) operates responsive to the read data to produce a needed parts record (NPR). The records produced by the RECC are operative to cause a vehicle repair entity (VRE) to be furnished the vehicle repair parts.

Abstract: Herein described is at least a system, method, and/or non-transitory computer-readable storage medium for computing locomotive health based on input parameters such as locomotive defect data and locomotive inspection data. Examples of locomotive health attributes for which values may be computed include an overall health attribute, a power level health attribute, a defect severity health attribute, a trail only health attribute, and a health reason attribute. Furthermore, various events may be defined that may trigger computation of the locomotive health attribute values.

Abstract: Provided is a method for determining the urgency for repairing a diagnostic condition in a vehicle. Upon determining the repair urgency, a driver may decide to continue driving (in the case of a “low” urgency determination), or cease driving (in the case of a “high” urgency determination). The urgency status may also enable a driver to shop around for the repair (in the event of a “low” urgency status), or to seek immediate assistance (in the event of a “high” urgency status).

Abstract: A system controlled responsive at least in part to data read from data bearing records is operative to cause vehicle repair parts to be determined and furnished. Data read by a reader from a tag associated with a damaged vehicle is used to determine vehicle identifying data. A repair estimate calculation circuit (RECC) operates responsive to the read data to produce a needed parts record (NPR). The records produced by the RECC are operative to cause a vehicle repair entity (VRE) to be furnished the vehicle repair parts.

Abstract: A platform, apparatus and method for detecting that an IoT hub communication channel has become inoperative. For example, one embodiment of an IoT system comprises: an Internet of Things (IoT) hub comprising a network interface to couple the IoT hub to an IoT service over a first communication channel; at least one IoT device communicatively coupled to the IoT hub over a second communication channel; connection monitoring logic to detect when the first communication channel between the IoT service and the IoT hub has become inoperative; notification logic to transmit a notification to a data processing device of a user of the IoT system responsive to the connection monitoring logic detecting that the first communication channel has become inoperative.

Abstract: According to one example embodiment, a method of assessing use of an aircraft component installed on an aircraft includes receiving, from one or more sensors installed on the aircraft, one or more measurements representative of at least one load applied against the aircraft component; selecting at least one usage model from a plurality of usage models, each usage model of the plurality of usage models relating aircraft loads with received sensor data; determining at least one load value based on the selected at least one usage model and the received one or more measurements; and calculating, based on the determined at least one load value, an amount of change in probability of failure caused by application of the at least one load against the aircraft component.

Abstract: Environment information associated with a user can be exchanged between an elevator system and a building environmental system. The user can adjust environmental settings in one context (e.g., in an elevator car of the elevator system), and the settings can be carried over to another context (e.g., a room serviced by the building environmental system). Information exchange can be aided by a database that records information for user preferences.

Abstract: A crash detection system is disclosed that utilizes a mobile computing device to detect a vehicular accident via one or more sensors integrated into the mobile computing device. The system monitors the sensor metrics measured by one or more sensors and generates an event sensor profile that may include the plurality of sensor metrics and additional status data, such as an indication of whether the mobile computing device was located within a vehicle when the event occurred. By comparing the plurality of sensor metrics to other crash sensor metrics, a determination may be made whether the event requires emergency assistance, which may be confirmed by determining whether the data included in the event sensor profile meets one or more exception conditions. If the event requires emergency assistance and an exception condition is not met, the mobile computing device may place a call to the appropriate emergency response personnel.

Abstract: Techniques for archiving data, including methods, systems, and apparatus, including machine-readable media storing executable instructions. In some implementations, an apparatus includes a touch screen, one or more processors, a battery, non-volatile data storage device, and machine-readable media including executable instructions for performing data archiving operations. In some implementations, communication with a source device is established. A device driver may be transmitted from the apparatus to the source device and installed on the source device. The device driver may be configured to generate an identifier for the source device. A particular logical data storage area may be assigned based on the received identifier. A user interface may be displayed on the touch screen to receive user input requesting data from the source device. The data from the source device may be received by the apparatus and stored in the particular storage area assigned to the source device.

Abstract: A data message is received from a machine-to-machine (M2M) device over a mobile communication network. The data message includes: a Machine Identification (MID) number of a machine coupled to the M2M device and/or an identifier of the M2M device; location information of the machine; and an alert based on a condition of the machine satisfying a service or alarm criterion. A database associated with the application server is searched for different solutions for the machine satisfying a service or alarm criterion. The machine is then matched with one or more providers that can service the machine for each solution. A tailored response data message, based on the machine location information, the identified condition and the matched provider(s), is sent to the user of the machine.

Abstract: Various embodiments are directed to a gaming system capable of providing progressive level alerts or promotions when a progressive jackpot reaches a predetermined value. In one embodiment, the user is able to register for a progressive level alert. In another embodiment, the progressive level alert is presented on an affiliated or third party website. By providing progressive jackpot amount information, the user, who may not otherwise patronize a casino, is encouraged to visit the particular casino offering games capable of awarding a progressive jackpot prize of a predetermined amount.

Abstract: Embodiments of the invention generally relate to computational systems and methods for managing maintenance of a complex structure. A model of the structure is created and stored, which may be a 3D model of the structure including a 3D map, the model defined with reference to components of the complex structure. Maintenance parameters associated with the components are also stored. Examples of possible maintenance parameters include condition rating, criticality rating, access method and cost. Inspection data is input and received by the computational system. A maintenance plan is generated dependent on the maintenance parameters and the inspection data. The model is displayable as part of a 3D map provides a visual representation of information relating to the structure, which may include aspects of the inspection data, the maintenance parameters and the maintenance plan. Embodiments of the invention also relate to a computational system and method for managing maintenance of a painted or coated structure.

Abstract: Electric vehicles that use replaceable and exchangeable batteries, applications for communicating with a service that provides access to kiosks of batteries, and methods and systems for finding charged batteries, reserving batteries, and paying for use of the batteries, are disclosed. One example is a method for receiving, by a server, a request from a user associated with user account to locate batteries usable to power an electric vehicle. The request is for a geographic location and the user account is associated with a service that enables access to exchange batteries have reduced charge for batteries that have increased charge. The sever processing information regarding an inventory of available batteries at each of a plurality of kiosks, and each of the kiosks is at a respective kiosk location and each kiosk having receptacle slots for storing and charging batteries. The method also includes sending, by the server, data identifying at least one kiosk location proximate to the geographic location.

Abstract: Aspects of the invention may involve systems, methods, and computer readable medium. In an embodiment of the invention, a computer-implemented method for paying for usage of a pay per use device may be provided. The method may transmit device identification information from the device to a server. Device setup information and vend price may be received and the vend price may be displayed. User identification may be received and transmitted to the server. An account balance value may be received and displayed on the display. A start request may be received and transmitted to the server. The device may start and an updated account balance may be displayed.

Abstract: Electric vehicles that use replaceable and exchangeable batteries, applications for communicating with a service that provides access to kiosks of batteries, and methods and systems for finding charged batteries, reserving batteries, and paying for use of the batteries, are disclosed. One example is an electric vehicle having an electric motor and at least two receptacle slots formed in the electric vehicle. The receptacle slots having at least one connection to the electric motor and at least two batteries configured for hand-insertion into the receptacle slots to enable electrical engagement of the batteries with the at least one connection when disposed in the receptacle slots and each of the batteries are further configured for hand-removal out of the receptacle slots. The vehicle further includes wireless communication circuitry configured for wireless communication between the electric vehicle and a device when linked for wireless communication with an application of the device.

Abstract: In a repair information management apparatus, a term correspondence table is stored in a database. In the term correspondence table, each term (word) to be displayed on a repair information input screen for inputting repair information is associated with country-specific terms, being translations of the term in two or more languages. In the repair information management apparatus, a term correspondence table updater is activated when an application server is activated in an edit mode. In response to its activation, the term correspondence table updater delivers an edit screen for editing the term correspondence table to a user terminal, and updates the term correspondence table based on editing performed through the edit screen on the user terminal.

Abstract: A system and method are provided that can identify instructive fault identifiers to assist in the diagnosis of machine faults. The system and method can obtain fault identifiers indicative of potential faults of machines. Frequencies of occurrences of the fault identifiers among the reference cases and determining coverage indices of the fault identifiers can be determined. The coverage indices may indicate how many of the reference cases associated with a selected repair recommendation include one or more of the fault identifiers. The system and method also can determine confusion probabilities that the fault identifiers are indicative of a repair recommendation other than the selected repair recommendation and identify at least one of the fault identifiers as instructive fault identifiers for the selected repair recommendation based on the frequencies of occurrences, the coverage indices, and/or the one or more confusion probabilities.