Employee Communication Administration Patents (Class 705/345)
-
Patent number: 11978003Abstract: In some examples, a server determines, based on a portion of aggregated data, a plurality of metrics associated with an employee. The aggregated data includes activities performed by the employee using a computing device. The server determines, based on the plurality of metrics, a unified metric associated with the employee. The server determines a distribution curve based on the unified metric associated with the employee and based on additional unified metrics associated with additional employees. The server determines a location of the employee on the distribution curve. The server predicts, using a plurality of artificial intelligence engines executing on the server and based on the location of the employee on the distribution curve, a next best action for the employee and sends the next best action to the employee and to a supervisor of the employee to improve a future performance of the employee.Type: GrantFiled: December 1, 2021Date of Patent: May 7, 2024Assignee: AmplifAI Solutions Inc.Inventors: Vishal Sean Minter, Ali Akberali Gowani, Parthasarathy Sundar Karthikeyan
-
Patent number: 11922350Abstract: The present specification discloses methods and systems for automatically processing an electronic data structure by receiving the electronic data structure that has categories associated therewith, determining, for a first subset of the categories, to automatically update a first set of states associated with the electronic data structure without routing the electronic data structure to a stakeholder, and determining, for a second subset of the categories, to route the electronic data structure to at least one stakeholder. After routing a portion of the electronic data structure to at least one stakeholder and receiving input from that stakeholder, a second set of states is updated based upon the received input and data is generated that is visually representative of each of the first set of states and second set of states.Type: GrantFiled: July 26, 2021Date of Patent: March 5, 2024Inventors: Joshua Greenberg, Christopher Cook
-
Patent number: 11793296Abstract: Systems and techniques for a beauty creation platform are discussed herein. A beauty product configuration user interface may be generated. The beauty product configuration user interface includes a first display area and a second display area. A set of selectable product user interface elements may be displayed in the second display area. The beauty product configuration user interface includes a first display area and a second display area. A set of selectable product user interface elements may be displayed in the second display area. A selection may be received of a selectable product user interface element of the set of selectable product user interface elements. In response to receipt of the selection, a visual representation of a configurable product represented by the selected product user interface element may be displayed in the first display area.Type: GrantFiled: October 9, 2018Date of Patent: October 24, 2023Assignee: NOXELL CORPORATIONInventors: Julian Bowyer, Thomas Arthur Salmon
-
Patent number: 11790303Abstract: One or more monitoring servers are connected via a data link or API to a server system. The monitoring servers may operate one or more monitoring services that monitor the agent computing devices and agent displays to collect metrics. The server system processes recommendations and auto-delivering actions based on the monitored data of each employee and a variance against a high performer persona. The actions and recommendations are optimized by machine learning logic to improve the agent's performance in one or more metrics. The server system connects to one or more agent computing devices and/or agent displays to auto-deliver the actions.Type: GrantFiled: January 29, 2021Date of Patent: October 17, 2023Inventor: Vishal Sean Minter
-
Patent number: 11688206Abstract: An example method includes receiving, at a computing system, a first user input from a user interface during operation of a vehicle and responsive to receiving the first user input, determining a time of reception for the first user input. The method further includes receiving a first set of parameters from the vehicle that correspond to a first parameter identifier (PID). The method also includes determining a time of reception for each parameter, and based on the time of reception for the first user input and the time of reception for each parameter of the first set of parameters, determining a temporal position for an indicator configured to represent the first user input on a graph of the parameters corresponding to the first PID. The method further includes displaying, on a display interface, the graph of the parameters corresponding to the first PID with the indicator in the determined temporal position.Type: GrantFiled: January 19, 2021Date of Patent: June 27, 2023Assignee: Snap-on IncorporatedInventors: Joshua C. Covington, Patrick S. Merg, Jacob G. Foreman
-
Patent number: 11562602Abstract: A data processing apparatus includes a communicator, an acquisition unit, and an output controller. The communicator is configured to receive request data from a server. The request data contains a content of a request for collection of traveling state data of a vehicle. The acquisition unit is configured to acquire the traveling state data of the vehicle on the basis of the request data received by the communicator. The output controller is configured to cause an output device to output an acquisition status of the traveling state data acquired by the acquiring unit.Type: GrantFiled: January 13, 2020Date of Patent: January 24, 2023Assignee: SUBARU CORPORATIONInventors: Ryuichi Sumikawa, Tomoyuki Okada, Yosuke Takebayashi
-
Patent number: 11538095Abstract: A virtual marketplace may offer end users the ability to acquire articles (including tools and metadata objects) that are compatible with an enterprise operating system platform. The virtual marketplace may determine one or more articles that are implemented (or installed) on the enterprise operating system platform. The enterprise operating system platform may be provided to the end user by an operator of the marketplace. The articles including articles that may be used for evaluating a performance of an entity. The virtual marketplace may further ascertain data that are processed or generated by the articles that are implemented on the enterprise operating system platform. The virtual marketplace may additionally determine functionalities that are used or provided by the articles. Accordingly, the virtual marketplace may provide a recommendation of associated articles from the virtual marketplace that have at least one dependency relationship with the articles.Type: GrantFiled: February 22, 2021Date of Patent: December 27, 2022Assignee: TUPL INC.Inventor: Pablo Tapia
-
Patent number: 11106941Abstract: A system having a bar containing distance sensors, such as LIDARs, that may be installed behind a shelf in an automated store. Shelves may be divided into storage zones, such as bins or lanes, and a distance sensor may measure the item quantity in each zone. Quantity changes indicate that a shopper has taken or placed items in the zone. Quantity changes may trigger analysis of camera images of the shelf to identify the items taken or replaced. The distance sensor elements within the bar may be relocatable so they can be positioned correctly behind the corresponding storage zones. The bar may have mounting mechanisms on either side for attachment to shelving support structures. These mounting mechanisms may include security locks. The bar may rotate relative to the mounting mechanisms to provide access to the shelf from behind.Type: GrantFiled: March 4, 2020Date of Patent: August 31, 2021Assignee: ACCEL ROBOTICS CORPORATIONInventors: Marius Buibas, Aleksander Bapst, Filip Piekniewski, Mark Graham, Yohei Yamamuro, Jose Miguel Rodriguez
-
Patent number: 10999730Abstract: An example network information aggregator is disclosed. The network information aggregator includes a network interface, a memory, and processing circuitry. The processing circuitry is to receive a machine learning model trained using initialization data from a model creation device. The processing circuitry is also to generate a device steering rule to steer a client device from a first radio to a second radio using the machine learning model. The processing circuitry is also to send a steer command to the first radio.Type: GrantFiled: July 26, 2018Date of Patent: May 4, 2021Assignee: Hewlett Packard Enterprise Development LPInventors: Sachin Ganu, Bernd Bandemer, Jose Tellado, Gaurav Patwardhan
-
Patent number: 10639995Abstract: Implementations are described for methods, circuits, devices, systems and associated computer executable code for providing driver decision making support. An apparatus of one implementation includes processor circuitry communicably coupled to a display and a driver interface, the processor circuit to execute a recommendation engine to generate a recommended driver action comprising driving directions for a route, wherein the recommended driver action is optimized according to the operational parameter, wherein the recommendation is at least partially based upon a location signal indicating a current location of the driver, and a rendering unit to render upon the display a graphic representation of the recommended driver action, wherein said traffic flow model and said transportation demand model are dynamic and intermittently updated and said transportation demand module is segmented by location.Type: GrantFiled: November 26, 2018Date of Patent: May 5, 2020Assignee: GT GETTAXI LIMITEDInventor: Yuval Netzer
-
Patent number: 10586213Abstract: One or more in-range stationary stations are provided which are configured to transmit a signal received by an in-range mobile unit. An application is run on the in-range mobile unit, and, when run, comprises a destination input configured to present a destination graphical user input on a display screen of the in-range mobile unit along with information to thereby prompt a user to input textual information which the application receives and then uses to populate a set of geographic address fields representing a destination premises address. The application when run further includes calls to location services APIs, the calls including calls to cause an acquisition of a current location determination. The application converts the destination premises address to a destination geographic location using the same parameters used to represent the current location determination. The application when run provides an indication of the determined location of the in-range mobile unit in terms of a premises address.Type: GrantFiled: April 15, 2016Date of Patent: March 10, 2020Assignee: Public Partnerships LLCInventor: Jack Yung-Kung Liu
-
Patent number: 10559382Abstract: A visitor verification system 1000 is disclosed and described that can automatically authenticate a Mobile Service Provider (MSP) 3 arriving to provide assistance to a patient, or client 5 at their residence 7 while being off-line with the agency server. It also verifies the time and location a MSP session begins, periodically verifies that the MSP 3 is within the client's residence 7, logs the MSP out of the system and reports on the session. The visitor verification system employs at least one visual code located at the residence 7 that is scanned by a mobile computing device (MCD) 100. Information in the visual code is decoded and reconciled with locations determined by executable code (the App) running on the MCD 100. Once the location is verified by the App/MCD 100, the MSP 3 is authenticated. The system includes at least one beacon that transmits a signal that the MSP receives on the MCD 100.Type: GrantFiled: July 19, 2018Date of Patent: February 11, 2020Inventors: Kenneth W. Stewart, Michael P. Wademan, Marilyn S. Major
-
Patent number: 10521744Abstract: Embodiments of methods and systems for sales tracking using mobile devices are described. In an embodiment, a method may include an employee interface device registering a sign-in entry in an internet-based tracking database in response to an application of the employee interface device determining that a location module of the employee interface device is within a pre-defined range of one of multiple pre-defined locations of interest, and that the location module has remained within the pre-defined range of one of the multiple pre-defined locations of interest for a pre-defined time period. In an embodiment, the employee interface device may register a sign-out time of the sign-in entry in the internet-based tracking database in response to the application of the employee interface device determining that the location module has moved outside the pre-defined range, and that the location module has remained outside the pre-defined range for the pre-defined time period.Type: GrantFiled: August 11, 2015Date of Patent: December 31, 2019Assignee: Vendor Credentialing Service LLCInventors: Garry Wayne Kyle, Jr., Richard Jan Pleczko
-
Patent number: 10429803Abstract: System and techniques for multifactor intelligent agent control are described herein. A history of intelligent agent activity may be received. The history may include a record of intelligent agent activities and corresponding factors used as intelligent agent input to generate the activities. Detail-level-feedback input from a user may also be received. The detail-level-feedback input is the result of a user manipulating a detail-level-feedback user interface that is generic to any factor. An entry-time corresponding to the user manipulation of the detail-level-feedback user interface may be recorded. A set of factors may be identified from the corresponding factors based on a combination of the history of intelligent agent activity and the entry-time. The intelligent agent may be modified by changing an internally represented influence of members of the set of factors on the intelligent agent. The internally represented influence may be changed in accordance with the detail-level-feedback input.Type: GrantFiled: September 23, 2014Date of Patent: October 1, 2019Assignee: Intel CorporationInventor: Glen J. Anderson
-
Patent number: 10005446Abstract: A method for controlling a state of charge (SOC) of a battery for a cruise travel of a hybrid vehicle includes predicting, by a controller, the SOC of the battery including a change slope of the SOC of the battery for the cruise travel based on a measured value of the SOC. The method includes determining, by the controller, whether the predicted SOC of the battery is equal to or greater than a maximum value of a normal range of the battery when the change slope of the SOC is greater than zero. The method includes driving, by the controller, only a driving motor of the hybrid vehicle whereby the driving motor uses electric power of the battery when the predicted SOC of the battery reaches the maximum value of the normal range of the battery. The normal range of the battery is a region required for the cruise travel of the hybrid vehicle.Type: GrantFiled: February 28, 2017Date of Patent: June 26, 2018Assignee: Hyundai Motor CompanyInventor: Seok Min Jeong
-
Patent number: 9495325Abstract: A method, system and computer program product for remote direct memory access (RDMA) optimized producer-consumer message processing in a messaging hub is provided. The method includes initializing a shared memory region in memory of a host server hosting operation of a messaging hub. The initialization provides for a control portion and one or more data portions, the control portion storing an index to an available one of the data portions. The method also includes transmitting to a message producer an address of the shared memory region and receiving a message in one of the data portions of the shared memory region from the message producer by way of an RDMA write operation on a network interface of the host server. Finally, the method includes retrieving the message from the one of the data portions and processing the message in the messaging hub in response to the receipt of the message.Type: GrantFiled: December 30, 2013Date of Patent: November 15, 2016Assignee: International Business Machines CorporationInventors: Yuqing Gao, Xavier R. Guerin, Xiaoqiao Meng, Tiia Salo
-
Patent number: 9015079Abstract: Systems and methods for verifying and monitoring employees are provided. Employees call-in to the system at scheduled times. If an employee misses a scheduled call-in, an alert can be generated. An employer notification process can generate the alert, notifying a supervisor of the employee's missed call. The alert can include the employee's name, the location of the employee, and the time he/she was supposed to call. Such systems and methods can be used to verify that a worker is at the proper location at the proper time and awake and alert during the entire time period that he/she is supposed to be working.Type: GrantFiled: December 19, 2013Date of Patent: April 21, 2015Assignee: Steadycare, LLCInventors: Arthur Phillip Clifford, Patricia A. Marrin
-
Patent number: 9014689Abstract: A method and system for offering to provide a femtocell to a subscriber is disclosed. The method includes a computer system making a first determination (i) that a level of wireless performance experienced by a mobile station of a subscriber at a given location is less than a threshold and (ii) that at least one cause of the level of wireless performance being less than the threshold level is a network issue rather than a mobile-station specific issue. The method further includes the computer system making a second determination that the given location is location associated with a billing address of the subscriber. The method then includes, in response to making the first and second determinations, the computer system initiating a process of offering to provide a femtocell to the subscriber.Type: GrantFiled: July 11, 2012Date of Patent: April 21, 2015Assignee: Sprint Spectrum L.P.Inventor: Matthew J. Pierce
-
Publication number: 20150106299Abstract: Selected types of information are collected from various sources and a portion thereof transmitted to a remote server. The remote server dynamically compiles and processes this data with information from other similar and separate sources and provides useful and relevant information, such as vehicle and location specific road maintenance radar, forecasts and treatment recommendations, and then transmits the data back to the vehicles in the field for one or more of the appropriate deployment of equipment, instructions and the automated or manual application of materials.Type: ApplicationFiled: October 10, 2013Publication date: April 16, 2015Applicant: CONCATEN, INC.Inventors: Christopher J. Rennie, Kevin K. Groeneweg
-
Publication number: 20150058252Abstract: A system for communicating information between one or more participants of a loop, the one or more participants being associated with a hotel, the system comprising one or more processors configured to initiate a loop in response to receiving an input from a first participant of the loop, the loop being associated with one or more attributes; determine, based on one or more first routing rules, a second participant of the loop; and in response to the determination, provide access to a first portion of information associated with the loop to the second participant.Type: ApplicationFiled: November 4, 2014Publication date: February 26, 2015Inventors: Ronald Richardson, Ying Du
-
Patent number: 8959210Abstract: A method for operating a group of nodes in a system for agile computing comprising a coordinator node and a first computation node communicating via a connection, and wherein the first computation node is adapted to perform a task for the coordinator node is provided. The method comprises the steps of: monitoring at least one operating parameter indicating the quality of the connection between the two nodes; determining a quality parameter based on the operating parameter, wherein the quality parameter indicates the quality of the connection between the two nodes; and transferring information from the first computation node to the coordinator node, when the value of the quality parameter falls within a transfer interval, wherein the information comprises information about a part of a task performed by the first computation node.Type: GrantFiled: October 31, 2012Date of Patent: February 17, 2015Assignee: Telefonaktiebolaget L M Ericsson (Publ)Inventor: Johan Nielsen
-
Publication number: 20150046370Abstract: Providing information to a participant of an upcoming meeting includes determining a list of participants of the meeting, determining an agenda of the meeting, analyzing a content collection to determine relevant portions of the collection that relate to the meeting, and providing the relevant portions of the content collection to the participant prior to the meeting. Providing the relevant portions may include causing the relevant portions to be displayed on smart glasses of the participant. Providing the relevant portions may include causing the relevant portions to be sent to a mobile device of the participant. The mobile device may use an operating system selected from the group consisting of: iOS, Android OS, Windows Phone OS, Blackberry OS and mobile versions of Linux OS. The relevant portions of the content collection may be provided automatically to the participant.Type: ApplicationFiled: June 24, 2014Publication date: February 12, 2015Inventors: Phil Libin, Hemant Garg, Phil Constantinou, Joseph Lopez, Stephen Breen
-
Publication number: 20140379397Abstract: Embodiments of systems, methods and/or apparatus for a communication network for real estate professionals are provided.Type: ApplicationFiled: June 21, 2013Publication date: December 25, 2014Inventors: Damian Walter Want, Richard Kenneth Edler
-
Publication number: 20140379609Abstract: The present invention provides a method, system and computer program product for instant processing of business related operations. This invention is not restricted to any particular type of business. The system provides for means to interpret the business requirements at run time from an SMS sent by a user, and instantly get the business requirement executed and acknowledgment response sent to the user.Type: ApplicationFiled: January 29, 2014Publication date: December 25, 2014Applicant: Infosys LimitedInventors: Mayank Shridhar, Suresh Prahlad Bharadwaj, Arun Sethia
-
Patent number: 8918342Abstract: There is disclosed a system functional for operating and updating an interactive voice response self care system which utilizes various types of models. The system is capable of improving the performance of the self care system through updating the models used in that system in a closed loop manner. The system is also potentially configured to utilize input from a human agent, such as a customer service representative, to which a customer call is transferred by a self care system.Type: GrantFiled: April 29, 2013Date of Patent: December 23, 2014Assignee: Convergys Customer Management Delaware LLCInventor: Dale R. Peterson
-
Publication number: 20140365396Abstract: The present disclosure generally relates to systems and methods for facilitating a meeting, and more particularly, to systems and methods for facilitating a board meeting using a portable device. In one embodiment, a method for facilitating a meeting is disclosed, comprising: providing a Graphical User Interface customized for a meeting member, wherein the Graphical User Interface is capable of displaying meeting details as one or more navigable images; enabling searching for the meeting details or one or more encrypted documents based on at least one of a search string or a voice command; receiving one or more annotations from one or more other meeting members relating to the meeting details or the one or more documents; and facilitating communication among at least two of the meeting members using at least one of: an email, an online chat, or sharing of a display of the portable device.Type: ApplicationFiled: March 18, 2014Publication date: December 11, 2014Applicant: Tata Consultancy Services LimitedInventors: Alok KUMAR, Bhadresh VYASA, Darshan Dipak MHATRE, Chaitanya SHAH
-
Publication number: 20140330743Abstract: An enterprise mobilization system having an EUS which receives user requirement and translates the requirement into a content component and platform independent delivery component. A DSIM receives an information tree based on the content component and translates it into requests for data from at least one data source. The information is contextualized. The system provides an ability to take actions based on the context. All user experiences related to the mobilization are achieved through the concept of end-user services.Type: ApplicationFiled: March 5, 2014Publication date: November 6, 2014Applicant: IPATH TECHNOLOGIES PRIVATE LIMITEDInventors: Srinivasan RAMAKRISHNAN, Vaithees S. KUMAR
-
Publication number: 20140316845Abstract: Novel tools and techniques are provided for implementing a business services dashboard. In some embodiments, a method might comprise defining relationship(s) between at least one technology service and at least one business service provided by an enterprise, and receiving data associated with real-time technical events corresponding to changed conditions in one or more technology services utilizing at least one technology asset. Each defined relationship might indicate a dependence on the one or more technology services by one or more business services. The method might further comprise identifying, based on the defined relationship(s), one or more business events that impact the one or more business services of the enterprise, as a result of the changed condition. Business user views and technical user views might be generated and sent to user devices associated with respective business and technical group users. Corresponding system and apparatus may be provided.Type: ApplicationFiled: June 10, 2013Publication date: October 23, 2014Inventors: Naresh Nayak, Gowrish Bhaskar, Viswanath Seetharam
-
Publication number: 20140310198Abstract: A platform and method for employer/employee communications having controlled channels where the employee receives personalized, targeted and filtered communications. The employee is able to access content and data visualized information as well as broadened accounting performance data or key performance indicators (KPI), such as relative value units and quality measures. The improved platform further provides a concierge-level technological functionality for professionals which delivers up-to-date industry content on a consolidated dashboard that will be attractive to busy participants, such as business executives and physicians. An experienced service liaison function will also absorb employee requests, provide assistance, and reduce the volume of contacts to in-house resources. The menu-driven platform administers services along with providing a connection to third party content, data and service providers. The present system can serve as a content aggregator for the user.Type: ApplicationFiled: March 14, 2014Publication date: October 16, 2014Inventors: Tom Wamberg, Charles J. French, George F. McNulty
-
Publication number: 20140279672Abstract: Apparatus may be provided that include at least one processor and memory, plural submission interfaces, a submission data structure, a submission processor, a feedback processor, and a set of payroll acceptance rules. The plural submission interfaces are configured to receive, from a worker, work information submissions, where one of the submission interfaces is configured to receive work information submissions from an application on a mobile device, and where another of the submission interfaces is configured to receive work information submissions from a web page. The submission data structure is configured to receive submission data output from the plural submission interfaces. The submission processor is configured to cause the data in the submission data structure to be processed, e.g., so that the worker is paid for work performed.Type: ApplicationFiled: March 15, 2013Publication date: September 18, 2014Inventor: Jack Yung-Kung Liu
-
Patent number: 8799045Abstract: A system and method for monitoring operations within an organization may include a database configured to store information representative of communication history between first employees and service provider employees within the organization. The database may include at least one parameter indicative of a purpose for each communication between the employees. A computing system may be in communication with the database and be configured to execute software for enabling the service provider employees to enter information associated with the communications and for generating reports that include statistics associated with the at least one parameter indicative of a purpose for a communication.Type: GrantFiled: November 30, 2007Date of Patent: August 5, 2014Assignee: CenturyLink Intellectual Property LLCInventors: John W. Heinz, Melvin L. Shoats
-
Patent number: 8775315Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.Type: GrantFiled: August 31, 2007Date of Patent: July 8, 2014Assignee: salesforce.com, inc.Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
-
Patent number: 8762281Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.Type: GrantFiled: March 19, 2012Date of Patent: June 24, 2014Assignee: salesforce.com, inc.Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
-
Publication number: 20140164282Abstract: Employees of the sales and service industry have to deal with a lot of information regarding their customers and clients. Keeping all the information available and accessible is difficult, especially when only certain information is relevant to the sales and service employees while trying to assist customers and clients. The augmented reality system disclosed herein allows employees in the sales and service industry to have contextually relevant information about their customers and clients presented quickly and accurately to them using an augmented reality display device.Type: ApplicationFiled: March 14, 2013Publication date: June 12, 2014Applicant: TIBCO Software Inc.Inventor: Stephen T. Asbury
-
Patent number: 8751278Abstract: Methods, systems, and computer-readable media provide for providing commitments information relative to a turf. According to embodiments, a method for providing commitments information relative to a turf is provided. According to the method, a time frame for each of a plurality of turfs is determined. The time frame indicates when a work order of a given category is to be completed. A numeric indicator indicating the time frame in which the work order of the given category is to be completed is displayed.Type: GrantFiled: June 18, 2012Date of Patent: June 10, 2014Assignee: AT&T Intellectual Property I, L.P.Inventors: Robert Ingman, Robert Cole, Richard Miller
-
Patent number: 8751402Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.Type: GrantFiled: November 8, 2011Date of Patent: June 10, 2014Assignee: salesforce.com, inc.Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
-
Patent number: 8744972Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.Type: GrantFiled: November 8, 2011Date of Patent: June 3, 2014Assignee: salesforce.com, inc.Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
-
Patent number: 8732088Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.Type: GrantFiled: March 19, 2012Date of Patent: May 20, 2014Assignee: salesforce.com, inc.Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
-
Publication number: 20140136442Abstract: A system includes a hands free mobile communication device. Software stored on a machine readable storage device is executed to cause the hands free mobile communication device to communicate audibly with a field operator performing field operations. The operator receives instructions regarding operations to be performed. Oral communications are received from the operator and are processed automatically to provide further instructions in response to the received oral communications.Type: ApplicationFiled: January 23, 2014Publication date: May 15, 2014Applicant: HONEYWELL INTERNATIONAL INC.Inventors: Tom Plocher, Emmanuel Letsu-Dake, Robert E. De Mers, Paul Derby
-
Publication number: 20140129476Abstract: A method and apparatus to exchange leads using a computer is disclosed. A server receives information relating to a first customer of the first user that is a potential customer for a second user and provides the first user with a customer credit. The server transmits to the second user a portion of the information relating to the potential customer and receives an indication from second user of acceptance of the portion of the information relating to the customer by the second user. If the second user has a customer credit in its account, additional information relating to the potential customer is transferred to the second user.Type: ApplicationFiled: November 7, 2012Publication date: May 8, 2014Inventor: Troy Martin Smith
-
Patent number: 8683547Abstract: A system for managing adaptive security zones in complex business operations, comprising a rules engine adapted to receive events from a plurality of event sources and a security manager coupled to the rules engine via a data network, wherein upon receiving an event, the rules engine determines what rules, if any, are triggered by the event and, upon triggering a rule, the rules engine determines if the rule pertains to security and, if so, sends a notification message to the security manager informing it of the triggered event, and wherein the security manager, on receiving a notification message from the rules engine, automatically establishes a new security zone based at least in part on the contents of the notification message, is disclosed.Type: GrantFiled: October 28, 2009Date of Patent: March 25, 2014Assignee: LiveOps, Inc.Inventors: Vidur Apparao, Niall Browne, Scott Bailey, Jeremy King
-
Patent number: 8660852Abstract: The method and system claimed recognizes phrases or segments within an electronic document, where the phrase or segment acts to trigger a function call to a sever component that connects to a CRM system or a CRM database and retrieves relevant information relating to and based on the recognized phrase. Further, the relevant information is formatted and displayed based on the content of the information retrieved and the context and content of the identified phrase.Type: GrantFiled: February 28, 2005Date of Patent: February 25, 2014Assignee: Microsoft CorporationInventor: Veronica Y. Law
-
Patent number: 8639597Abstract: Systems and methods for verifying and monitoring employees are provided. Employees call-in to the system at scheduled times. If an employee misses a scheduled call-in, an alert can be generated. An employer notification process can generate the alert, notifying a supervisor of the employee's missed call. The alert can include the employee's name, the location of the employee, and the time he/she was supposed to call. Such systems and methods can be used to verify that a worker is at the proper location at the proper time and awake and alert during the entire time period that he/she is supposed to be working.Type: GrantFiled: April 25, 2013Date of Patent: January 28, 2014Assignee: Steadycare, LLCInventors: Arthur Phillip Clifford, Patricia A. Marrin
-
Publication number: 20140006307Abstract: A business object model, which reflects data that is used during a given business transaction, is utilized to generate interfaces. This business object model facilitates commercial transactions by providing consistent interfaces that are suitable for use across industries, across businesses, and across different departments within a business during a business transaction. In some operations, software creates, updates, or otherwise processes information related to a customer business object.Type: ApplicationFiled: June 28, 2012Publication date: January 2, 2014Inventors: Torsten Buecheler, Matthias Becker, Oliver Berger, Knut Heusermann, Christian Hohmann, Steffen Witt, Esther Landes, Thomas Witzel, Martin Haerterich
-
Publication number: 20140006304Abstract: A business object model, which reflects data that is used during a given business transaction, is utilized to generate interfaces. This business object model facilitates commercial transactions by providing consistent interfaces that are suitable for use across industries, across businesses, and across different departments within a business during a business transaction. In some operations, software creates, updates, or otherwise processes information related to a business partner relationship and a business partner hierarchy business object.Type: ApplicationFiled: June 28, 2012Publication date: January 2, 2014Inventors: Andreas Neumann, Christiane Schauerte, Claudia Dettweiler, Frank Kohler, Gunter Schmitt, Holger Martin Ohst, Jens Rohde, Joachim Pfeifer, Katja von Maydell, Marc-Oliver Genter, Markus Penn, Matthias Kahl, Michael Eisner, Robert B. Fuhge, Thomas Rischar, Toralf Grossmann, Ute Dittmann, Uwe Stromberg, Volker Mock, Marcus Echter, Sophie Kraut, Xenia Rieger, Albert Neumueller, Dietmar Henkes
-
Publication number: 20140006306Abstract: A business object model, which reflects data that is used during a given business transaction, is utilized to generate interfaces. This business object model facilitates commercial transactions by providing consistent interfaces that are suitable for use across industries, across businesses, and across different departments within a business during a business transaction. In some operations, software creates, updates, or otherwise processes information related to a sales order business object.Type: ApplicationFiled: June 28, 2012Publication date: January 2, 2014Inventor: Sanu Koshy
-
Publication number: 20140006305Abstract: A business object model, which reflects data that is used during a given business transaction, is utilized to generate interfaces. This business object model facilitates commercial transactions by providing consistent interfaces that are suitable for use across industries, across businesses, and across different departments within a business during a business transaction. In some operations, software creates, updates, or otherwise processes information related to a confirmed inbound delivery business object.Type: ApplicationFiled: June 28, 2012Publication date: January 2, 2014Inventors: Stephan Hetzer, Amit Yaniv, Zoya Pronyakova, Alexander Krasinskiy
-
Publication number: 20140006303Abstract: A business object model, which reflects data that is used during a given business transaction, is utilized to generate interfaces. This business object model facilitates commercial transactions by providing consistent interfaces that are suitable for use across industries, across businesses, and across different departments within a business during a business transaction. In some operations, software creates, updates, or otherwise processes information related to a customer contract and a customer contract template business object.Type: ApplicationFiled: June 28, 2012Publication date: January 2, 2014Inventors: Christian Haas, Uwe Enderle, Phani Bhushan Dhar, Olivier M. Dreidemy, Christian Griese, Alexander Koegler, Alexandra Mark, Bernhard May, Ralph Meiswinkel, Hamid Moghaddam, Sabine Montnacher, Attila Orban, Tibor Tarnai, Ivo Schmidt, Frank Freitag, Martin Szabadi, Simon Dieterich
-
Publication number: 20130339269Abstract: Embodiments of the present invention are generally related to a computer-implemented system and method for creating opportunities to increase business connections. In one embodiment, a method for creating opportunities to increase business connections comprises: enabling a first user to upload business data via a network to the administrator, and create a first user account; issuing the first user a first unique identifier for placement on a tangible article; enabling a second user to access the computer system via the network, upload data affiliated with the first unique identifier of the first user, and view the uploaded business data of the first user; and facilitating the development of a professional relationship between the first user and second user by enabling both the first and second user access a communication means via the network.Type: ApplicationFiled: April 16, 2013Publication date: December 19, 2013Inventors: Russell Castro, Andrea Castro
-
Publication number: 20130332384Abstract: A computer-implemented method, including processing, with a processing device or a computer, information for allowing at least an agent of a principal and a third party to access an electronic forum, facilitating, with the processing device or the computer, within or via the electronic forum, a discussion, a communication, a correspondence, a negotiation, or other activity, involving the agent and the third party, recording and storing, in a memory device, a record of the discussion, the communication, the correspondence, the negotiation, or the other activity, involving the agent and the third party, and transmitting, with or from a transmitter, the processing device or the computer, the discussion, the record of the communication, the correspondence, the negotiation, or the other activity, involving the agent and the third party to a user communication device in response for a request for the record.Type: ApplicationFiled: June 5, 2013Publication date: December 12, 2013Inventor: Raymond Anthony Joao