Abstract: A method for performing differential routing based on message content. The method includes receiving, from a user device, a message inquiry; identifying and extracting one or more keywords from the message inquiry; determining, for each of the one or more keywords, a corresponding tag type; predicting a conversation length based on the determined tag type for each of the one or more keywords; determining whether the message inquiry is amenable to being serviced by an automated service; and routing the message inquiry based on the determining whether the message inquiry is amenable to being serviced by the automated service.

Abstract: A computerized-method for recommending activities for an agent, in a contact center is provided herein. The computerized-method includes operating an activities-recommendation module, for agents in a contact center, during a work-shift of an agent.

Abstract: A computerized-method for redirecting inbound-voice-interactions to digital channels in a contact center, is provided herein. The computerized-method includes: (i) operating a digital-qualifier module to determine a digital-medium-transition-quotient, of an inbound-voice-interaction of a customer in an inbound-queue. The digital-medium-transition-quotient is an indication of a level of suitability of a digital-communication-channel to resolve a customer issue; (ii) operating an interaction-redirection module to determine a digital-communication-channel for redirection of the inbound-voice-interaction, based on customer-preference and the determined digital-medium-transition-quotient; and (iii) forwarding the inbound-voice-interaction and the determined digital-communication-channel to an Automatic Call Distribution (ACD) system to be carried-out by an agent via the determined digital-communication-channel when the determined digital-medium-transition-quotient is above a preconfigured threshold.

Abstract: Systems, methods and computer-readable media for spatio-temporal motion planning, including: receiving data defining a drivable area within a spatio-temporal space; generating a cost function to be minimized that includes one or more upper-bound cost terms, each upper-bound cost term approximating the upper-bound of a cost term for the trajectory for a spatial frame of the spatio-temporal space, each upper-bound cost term being expressed as one or more longitudinal-temporal cost terms and one or more lateral-temporal cost terms for the trajectory; and further cost terms for the trajectory for the spatio-temporal frames; computing, based on the constraints and cost function, a planned trajectory through the drivable area, the planned trajectory directory being optimized with respect to both spatial frame and the spatio-temporal frames.

Abstract: A system includes one or more processors; and at least one non-transitory machine-readable storage media comprising instructions which, when executed by the one or more processors, cause the one or more processors to: generate a set of shift candidates based on labor demand data; determine a set of decision variables representing whether a particular shift candidate is selected in a final schedule and whether a particular worker is assigned to the particular shift candidate; determine a set of constraints based at least in part on the set of decision variables, the set of shift candidates, the labor demand data, and scheduling configuration data, wherein a constraint of the set of constraints is transformed into linear form in terms of the set of decision variables; and determine simultaneously, using a MIP solver, a subset of the shift candidates selected in the final schedule and a set of shift assignments of which worker is assigned to which selected shift candidate of the subset of the shift candidates.

Abstract: Apparatus and associated methods relate to automatically prioritizing predicted events in a dynamic predicted queueing profile (PQP) for a service provider (SP) for a finite future time period. In an illustrative example, a central orchestration engine (COE) may generate, in response to a request for service from a service seeking entity (SSE), a dynamic queueing event profile (DQEP) associating the SSE with the PQP for the SP at the future time period. The COE may, for example, generate a confidence level of execution (CLE) for each DQEP in the PQP based on a historical behavior profile (HBP) of the SP and of each corresponding SSE. The COE may, for example, apply the confidence level of execution to each corresponding DQEP to assign a priority in the PQP. Various embodiments may, for example, advantageously dynamically prioritize a queue based on historical behavior of an SP and SSEs in the queue.

Abstract: Computing systems, methods and management tools for scheduling, optimizing and completing a dynamically adjustable workflow process. The computing systems, methods and management tools being capable of evaluating the availability of resources available for completing the workflow process and ascertaining the reliability of the resources in order to pre-generate a workflow process schedule. The computing systems, methods and management tools are further able to communicate with the assigned resources to incrementally negotiate and receive approval for proposed improvements to the pre-generated workflow schedule prior to implementation of the workflow schedule in order to optimize the cycle time of the process and increase probability of successfully completing the workflow process. The computing systems, methods and management tools may dynamically track the due dates for completing particular tasks and generate amended workflow process schedules in the event a failure occurs.

Abstract: Described in detail herein is a forecasting system. In one embodiment, the system can generate forecast data for the amount of labor and physical objects needed at various facilities.

Abstract: An embodiment includes generating first and second preliminary schedules for respective first and second workers assigned respective first and second tasks, detects a block of time that is part of both the first and second preliminary schedules, and generates respective first and second location predictions for the first and second workers during the block of time. The embodiment calculates a distance between the first and second workers based on the first and second location predictions, and revises, responsive to determining that the distance is less than a threshold value, the second preliminary schedule to replace the first block of time with a second block of time that is not part of the first preliminary schedule. The embodiment generates an access control list that includes the first preliminary schedule as a first access schedule for the first worker for use in responding to access queries.

Abstract: Method and systems for scheduling tasks to field professionals include: receiving a request to book a new appointment for a service, wherein the service is expected to be completed within a time period; identifying a first possible time slot and a subsequent second possible time slot for the new appointment within the time period; calculating a first scheduling cost associated with the first possible time slot and a second scheduling cost associated with the second possible time slot; enabling selection of the second possible time slot when it is determined that both the first scheduling cost and the second scheduling cost are below a scheduling cost threshold; and outputting a no-available-time-slot notification when is determined that both the first scheduling cost and the second scheduling cost are above the scheduling cost threshold.

Abstract: A personnel selecting device includes: a personnel extracting unit which obtains information of a requested service from a client device, extracts personnel matched to the information of the requested service by referring to a job skill storage which stores information indicating a correspondence relationship between a service and personnel, and outputs the extracted personnel information to the client device; a personnel arranging unit which obtains, from the client device, information of personnel selected from among the extracted personnel, and requests the requested service of the selected personnel; and an analyzing unit which obtains, from the client device, information indicating evaluation details for the requested service performed in natural language, determines an evaluation for the evaluation details by analyzing a character string indicated by the evaluation details, and updates the information in the job skill storage based on the determined evaluation.

Abstract: A promotion processing system may include a point-of-sale terminal at a store to collect purchased product identifiers from products being purchased, and a promotion generation server. The server may obtain the collected purchased product identifiers from the point-of-sale terminal, determine a store-transaction count based upon the collected purchased product identifiers, and for each purchased product identifier, map the corresponding product to an aisle location within the store. The server may determine a corresponding aisle-transaction count for the aisle location corresponding to each product based upon the mapped aisle locations, and determine shopper paths of travel within the store based upon the store- and aisle-transaction counts. The server may identify a location within the store for an aisle violator sign for a promoted product located in one of the aisle locations based upon the shopper paths of travel and the aisle-transaction counts, and generate a digital promotion for the promoted product.

Abstract: Improvement of work is instructed based on an analysis result obtained by combining data having different timescales. A productivity improvement support system includes a time scale setting unit configured to, when 4M data having different time scales acquired from a target device contains data that satisfy a condition for detecting a state fluctuation, switch time scale of the 4M data to time scales according to a state fluctuation, a loss analysis calculation unit configured to analyze a production loss factor by using analysis model data in which the production loss factor of the target device when the condition is satisfied is determined, and a recommended work selection unit configured to select a recommended work when the production loss factor occurs from one or a plurality of recommended works by using recommended work data stored in association with the production loss factor.

Abstract: A back-end application computer server may access a location data store containing information about a set of locations to be visited, including location identifiers and location coordinates. The computer server may then prioritize the locations to be visited. A mobile unit data store may contain information about a set of mobile units, including mobile unit identifiers, mobile unit location coordinates, and mobile unit communication addresses. The computer server may then automatically assign each location to a mobile unit based on the location coordinates, the mobile unit location coordinates, at least one geo-fence, and said prioritization. Indications of assigned locations may be transmitted to each mobile unit via the associated mobile unit communication address, and electronic messages may be exchanged to support an interactive user interface display associated with assignments of locations to mobile units.

Abstract: A method and system for verifying job deliveries, the method comprising storing, by a server, at least one job item in a database of a server, receiving, by the server, delivery data associated with the job item, the delivery data received from a first client device and including a first location data from the first client device, generating, by the server, a token associated with the delivery data, transmitting, by the server, the token to the first client device, wherein the first client device generates a scanning code that represents the token, receiving, by the server, the token and a second location data from a second client device, the token decoded from the scanning code by the second client device.

Abstract: Apparatus and associated methods relate to automatically prioritizing predicted events in a dynamic predicted queueing profile (PQP) for a service provider (SP) for a finite future time period. In an illustrative example, a central orchestration engine (COE) may generate, in response to a request for service from a service seeking entity (SSE), a dynamic queueing event profile (DQEP) associating the SSE with the PQP for the SP at the future time period. The COE may, for example, generate a confidence level of execution (CLE) for each DQEP in the PQP based on a historical behavior profile (HBP) of the SP and of each corresponding SSE. The COE may, for example, apply the confidence level of execution to each corresponding DQEP to assign a priority in the PQP. Various embodiments may, for example, advantageously dynamically prioritize a queue based on historical behavior of an SP and SSEs in the queue.

Abstract: A method implements a worksite information management system. A selection that includes a task block is received. A task corresponding to a worksite is updated to include the task block. The task is presented to one of a worker interface, a trade interface, and a builder interface. An update to the task block is received. The task is updated using the update to generate an updated task. The updated task is presented to one of the trade interface and the builder interface.

Abstract: Systems and methods for segmenting claims data for actuarial modeling are disclosed. For example, traditional actuarial models determine the money paid out in a given month and estimate future months based at least in part on the money paid out, but these traditional models fail when dealing with volatile data for new markets and/or expanding member base. The presently-disclosed systems and methods segments data into incremental metrics and uses the segmented data to provide more granular information about the claims. Increasing granularity in data not only increases accuracy for predictions but the new actuarial model developed using segmented data may also be used as market analysis tools to predict favorable new markets to enter.

Abstract: The purpose of the present invention is to effectively deploy limited human resources. Provided is an information processing device (210) including: a specifying unit (211) that specifies positions of customers in a certain space; a determination unit (212) that determines the deployment of store clerks on the basis of the number of store clerks and the specified positions; and an output unit (213) that outputs deployment information indicating the determined deployment.

Abstract: A method of role-based collaboration includes accessing information about a project that includes tasks to be executed, and that includes roles for execution of the tasks, the information including the roles and specified team members assigned to the roles. The method includes creating a conferencing channel for the project, with role-based group membership. The method includes role-based joining the specified team members as group members of the conferencing channel. The specified team members are automatically joined as the group members, which automatically change contemporaneous with any corresponding changes in the specified team members assigned to the roles. The method further includes transferring messages between the group members and thereby the specified team members via the conferencing channel that is accessible to the specified team members from client software running on devices usable by the specified team members.

Abstract: An electronic lockbox control system allows visiting agents (such a “showing agents” in a real estate sales situation) to make an appointment to visit a property that is protected by an electronic lockbox, using a time-sensitive authorizing credential that is provided by a central computer; and then, if that visiting agent is delayed because of an earlier appointment, the central computer can automatically create a new time-sensitive authorizing credential that is time-shifted, so that visiting agent can later visit that remote property and obtain access to that lockbox at the later, time-shifted appointment time. Another interested party (e.g., a homeowner) can decline that later, time-shifted appointment. The visiting agent can carry a smart phone with a GPS receiver, and the central computer can use his GPS coordinates to calculate his physical position, and calculate his travel time to the next lockbox location to automatically create the new, time-shifted appointment time.

Abstract: Scheduling events with multiple invitees includes: identifying a plurality of invitees for an event in a calendar system having at least one processor; searching an availability associated with each of the invitees to determine a number of periods of availability in the calendar system, at least some of the invitees being available during each period of availability; creating a separate instance of the event in the calendar system for each identified period of availability; and for each invitee available during at least one of the periods of availability, assigning the invitee to one said instance of the event for which that invitee is available with the calendar system.

Abstract: Systems and methods for managing flexible events in an electronic calendar are disclosed. In embodiments, a computer-implemented method comprises: determining, by a computing device, that an electronic calendar event is a flexible event based on recording data of the electronic calendar event indicating that a recording of the electronic calendar event may be available; determining, by the computing device, an end date by which the electronic calendar event must be completed based on the scheduling data; and displaying, by the computing device, an electronic calendar with the electronic calendar event to a user.

Abstract: A system is provided for a workforce management system adapted to perform automated scheduling operations based on one or more scheduling rules. The system includes a processor and a computer readable medium operably coupled thereto, to perform the scheduling operations which include receiving, from an administrative user, parameters for a plurality of queries for a gamified survey, determining the gamified survey for the plurality of queries, wherein each of the plurality of queries further comprises an agreement level with an answer to the query, distributing the gamified survey to a first user through the workforce management system, detecting a first survey response by the first user to the gamified survey, and generating, without input from the administrative user, a first scheduling rule associated with the first user based on the first survey response.

Abstract: Systems, methods, and software technology for enhancing calendars of interest is disclosed herein. In an implementation, a calendar of interest is added to an online calendar. The calendar of interest comprises a schedule of events and a rule set for adjusting the schedule of events. As the events occur in the online calendar, a record of participation by a user with respect to the events is identified. After each event has occurred, a determination is made whether to make an adjustment to the schedule of events based at least on the rule set for the calendar of interest and the record of participation by the user after the event. If so, the schedule of events is updated in the online calendar to reflect any adjustments.

Abstract: In order to facilitate automatic electronic calendar rescheduling in response to out-of-office statuses, systems and methods are described including receiving, by processors, an out-of-office notification associated with meeting attendees. The processors identify a need-to-reschedule meeting data item of respective need-to-reschedule meetings. The processors utilize a meeting scheduling machine learning model to predict a plurality of parameters of a meeting room object representing respective candidate rescheduled meetings based at least in part on schedule information and location information associated with the at least one need-to-reschedule meeting data items. The processors cause to display an indication of the respective candidate rescheduled meetings in response to the out-of-office notification on a screen of a computing device associated with the respective attendees.

Abstract: The subject disclosure relates to systems, devices, and methods for executing operations related to procurement of individualized medicine therapies. Also disclosed are embodiments systems, methods, and devices for accessing a wide range of individualized medicine platform modules. Furthermore, disclosed herein are individualized medicine platform systems, methods and devices communicatively coupled to blockchain computing systems comprising several nodes. The disclosed systems, methods, and devices also generate chain of custody and chain of identity event data.

Abstract: A data transmission method and a smart household control device are provided. The smart household control device sends or receives WiFi data within a first preset period in each preset timing cycle if a smart household control device needs to send or receive WiFi data and ZigBee data; and when the first preset period ends, it stops sending or receiving WiFi data, and sends a first control instruction to a wireless access point device, where the first control instruction is used to instruct the wireless access point device to stop sending WiFi data to the smart household control device; and then it sends or receives ZigBee data within a second preset period in each preset timing cycle, where the first preset period and the second preset period do not overlap. So interference can be avoided between WiFi communication and ZigBee communication.

Abstract: An analysis device and an analysis method for a preparatory work time in a paper converting machine, includes an operator position detection device configured to detect a working position of an operator in the preparatory work time of a box making machine, an action diagram creation unit configured to create an action diagram of the operator based on the detection result of the operator position detection device, a work content item table creation unit configured to create a work content item table indicating a work content in the preparatory work time for each item based on operation processing data and operation data of the box making machine, and an operation process improvement item selection unit configured to select an improvement item of an operation process in the preparatory work time based on a creation result of the action diagram creation unit and the work content item table creation unit.

Abstract: In some examples, artificial intelligence and machine learning based conversational agent may include ascertaining, based on a chat conducted with a conversational chatbot, a request by a user to purchase a product, and an attribute associated with the user. An intent associated with the user to purchase the product may be generated. Further, a catalog that includes a plurality of products that match the request by the user to purchase the product may be generated. Selection of a product from the plurality of products may be received. Identification of a quantity associated with the selected product may be received. A purchase request may be generated. A purchase order associated with the selected product may be generated. Further, based on the purchase order associated with the selected product, the selected product may be procured for the user.

Abstract: The present invention relates to methods and systems that automate the assignment of insurance claims to the best available resource utilizing the loss, location, and other criteria. Disclosed embodiments incorporate real-time dynamically updated geographic data into the claims assignment process. In accordance with the geographic data and other data related to particular claims, the resources, which include adjusters, can be assigned to claims in close proximity to their real-time location, and the dynamic nature of the geographic data means that claims are assigned to adjusters as received. An adjuster already in proximity to a location of incoming new claims can have claims added and removed based on real-time geographic data and as claims are filed. Some disclosed embodiments effect the assignment of automobile insurance repair claims to the best available resource, where the resource is a person or entity which operates to resolve automobile repairs.

Abstract: A computerized-method for reducing overtime payment cost in a contact center due to multiple agents unexpected absence. The computerized-method comprising generating notifications as to an unexpected absence of agents in forthcoming shifts, displaying the notifications and enabling bidding process. Upon receiving a bidding request including requirements for an unfilled shift, operating a bidding unit to create a bidding session. Retrieving eligible agents according to the included requirements; sending the eligible agents a bidding-notification with an incentive amount; receiving bid amounts from bidders; sorting the bid amounts according to the value thereof; maintaining a list of top-lowest bidders; notifying each bidder if the bid amount is included in the list of top-lowest bidders and enable change of bid amount; notifying the bidders in the list of top-lowest bidders that they are assigned to the unfilled shift and provide the user details of the top-lowest bidders via the display unit.

Abstract: A system includes a client device and a server in communication to a database. The server receives a request for service from a client device via an electronic message. The server then generates instructions to receive a characteristic of the client device, and to query for a record to identify whether the characteristic has a predetermined time period for priority service. The server determines whether a timestamp of the request is within the predetermined time period for the priority service. The server then increments a counter value associated with request having the characteristic having the timestamp within the predetermined time period for the priority service. When the counter value satisfies a threshold value, the server automatically adjust a record of each request having the characteristic to indicate the priority service regardless of a basis for the request.

Abstract: Techniques for gamifying risk management services include associating a financial status of a user with a defensible position display element in a gameplay scenario, receiving risk management data regarding at least one risk management service secured by the user, associating the risk management service with at least one defensive display element in the gameplay scenario, and providing the defensible position display element and each defensive display element to a display to cause the display to visualize the defensible position display element protected by each defensive display element in the gameplay scenario.

Abstract: A first record group and a second record group having a tree structure are merge-sorted. The first record group and the second record group are acquired, and depth information indicative of the hierarchical depth of the tree structure is attached as metadata to key information on each node of each record included in the acquired first record group and second record group. The depth information is compared in preference to the key information to perform merge sort sequentially.

Abstract: A system and a method disclosed herein provides search and recommendation mechanisms for selecting attorneys. In an embodiment, a processor identifies a claim litigated by a candidate attorney. The processor uses historical claim data and a claim score for an attorney who opposed the candidate attorney when litigating the claim to determine a claim score for the candidate attorney. The processor then uses the candidate attorney claim score to recalculate the opposing attorney claim score, and checks to see whether the claim scores have converged. If the scores have not converged, the processor iteratively recalculates the claim scores of the candidate attorney and the opposing attorney until the scores converge. Finally, the candidate attorney claim score is used to determine an overall score for the candidate attorney which can be compared against the scores of other attorneys and used for attorney search and recommendation.

Abstract: An electronic calendar and method of controlling an electronic calendar. A calendar image of a calendar for a person is displayed on a display screen on a display device. The calendar image comprises a plurality of day boxes. A summary of information for the person for a day is displayed in a day box corresponding to the day in the plurality of day boxes. A detail view box is displayed overlaid on the calendar image adjacent to the day box in response to a selection of the day box by an operator. Detailed information for the person for the day is displayed in the detail view box. The detailed information may include work shift information and enable swapping work shifts with others.

Abstract: The present disclosure contemplates a variety of improved methods and systems for providing predicted outcomes which can include suggested strategies for pursuing legal matter resolution. Machine learning algorithms and artificial intelligence can analyze information from a plurality of data sources to determine important factors and dynamically adjust the weights of the information received to provide accurate predictions.

Abstract: A work shift management device includes a first display controller and a counting unit. The first display controller displays, for each user ID, an input form for designating a desired working time slot among a plurality of working time slots. The counting unit counts a number of people who can work in each of the working time slots. The input form is a separate form corresponding to each of the working time slots, and is provided with a plurality of date fields having a predetermined form and being respectively associated with dates. A mark attachment area for attaching a predetermined mark is provided at each date field. The counting unit counts the number of people who can work in each of the time slots associated with each of the date fields by counting a number of the user IDs for which the mark is attached to the mark attachment area.

Abstract: Techniques for benchmarking a machine learning model/algorithm are described. For example, in some instances a method includes generating an execution plan for benchmarking of at least one task corresponding to a machine learning model based on an identified machine learning model, identified training data, and at least one objective for the benchmarking job; receiving execution statistics about the execution of the task as a part of the benchmarking job according to the execution plan; and updating the execution plan based at least in part on the received execution statistics of the task.

Abstract: Present embodiments are directed toward systems and methods for enhancing the organization and overall management of resource allocation items in one or more enterprise networks by normalizing corresponding allocation objects, filtering the allocation objects based on one or more attributes of the allocation objects, grouping the allocation objects in a client instance view viewable to an individual, and generating a variety of allocation objects in accordance with the one or more filter configuration inputs and the one or more grouping configuration, improving client instance customization of resource allocations.

Abstract: A scheduling communication system and method are disclosed. The system comprises a gateway comprising a telephony interface, a data repository; and, a scheduling interface. The gateway stores, in the data repository, a registration for a user associated with a booking, the registration including a telephone number for the user. Upon receiving a data communication at the scheduling interface on the booking, the gateway triggers a telephone call via the telephony interface to the user's telephone number and outputs verbal information on the booking. Upon receiving an input from a user during a call from the telephone number via the telephony interface, the gateway generates a data communication on the input and communicate the data communication on the input via the scheduling interface.

Abstract: A work object processing apparatus includes a memory unit configured to include a user memory region associated with user information, a message thread memory region accessible through the user information and associated with a message thread, and a work object memory region accessible through the message thread and associated with a work object, a message thread processing unit configured to receive a work object, including a work producer, a work processor, and work contents, through a chat room associated with a message thread and to process work object operation on the message thread, and a work object processing unit configured to process a work object state of the work object changed in a work processing diagram depending on a work interaction between the work producer and the work processor.

Abstract: A personal communication system generates a request for initial schedule information corresponding to an initial workforce schedule generated by an enterprise analysis system. The personal communication system transmits the request for initial schedule information to the enterprise analysis system and receives a response including the initial schedule information. The personal communication system then generates a view of the initial workforce schedule based on the initial schedule information and displays the view of the initial workforce schedule in a primary application running on the personal communication system. The personal communication system then monitors for schedule factors relevant to the initial workforce schedule and transmits the schedule factors for use by the enterprise analysis system in generating an updated workforce schedule.

Abstract: Systems and techniques for goal optimized process scheduler are described herein. A set of processes may be obtained from a plurality of process engines. Process data may be identified for each member of the set of processes. Goal data may be obtained for a goal. The goal data may indicate elements for attainment of the goal by completion of one or more processes of the set of processes. A process schedule may be generated for the set of processes based on the goal data. The process schedule may be optimized through removal of processes from the process schedule by comparison of the process data to the goal data. The optimized process schedule may include a linear organization of processes for attainment of the goal. An optimized process schedule workflow may be created for display on a user interface of a computing device.

Abstract: Various embodiments are directed to techniques for organizing fulfillment of enterprise products, such as by using a request manager informed by enterprise resources and resource utilization to recommend a facility to fulfill a product request. Some embodiments are directed to identifying a product request and determining the equipment and skills necessary to fulfill the product request. Based on this information and location data, embodiments may determine a set of facilities as candidates to fulfill the request. A machine learning model may be used to analyze current resource utilization of the facilities and predict facility availability and estimated completion times for the request fulfillment. A candidate facility may be recommended for fulfillment of a request based on facility availability and estimated completion times. In some embodiments, historical resource utilization may be used to inform further staffing and equipment service decisions.

Abstract: A method and system for automatically generating a virtual assisted task is provided. The method includes establishing secure connections between a hardware device and databases external to the hardware device. A group of tasks associated with an individual are identified and available timeframes associated with an availability of the individual are determined. A first potential score and maximum score for each task are computed. The first potential score is compared to each maximum potential score and in response, a subset of tasks are automatically selected. The subset of tasks are mapped to the available timeframes and results of the mapping a cached within a caching circuit of the hardware device. Results of the caching are presented via the hardware device.

Abstract: Various embodiments are directed to techniques for organizing fulfillment of enterprise products, such as by using a request manager informed by enterprise resources and resource utilization to recommend a facility to fulfill a product request. Some embodiments are directed to identifying a product request and determining the equipment and skills necessary to fulfill the product request. Based on this information and location data, embodiments may determine a set of facilities as candidates to fulfill the request. A machine learning model may be used to analyze current resource utilization of the facilities and predict facility availability and estimated completion times for the request fulfillment. A candidate facility may be recommended for fulfillment of a request based on facility availability and estimated completion times. In some embodiments, historical resource utilization may be used to inform further staffing and equipment service decisions.

Abstract: A networked system shares operational information (tasks, positions, times, etc.) between dissimilar operators performing dissimilar operations in a same marine field. The shared information include associations (linkages and conflicts) that allows each operator to optimize its operations and complete tasks in a more efficient manner. As part of this system, a planning tool having a graphical user interface can be used to visualize plans at an operator (and nearby operators). Changes made to plans by one operator are shared with other operators via the system and illustrated in the interface at the other operators, thereby allowing the other operators to make their own respective operational changes in response.

Abstract: A probability distribution of a manufacturing system's performance conditioned on a training dataset comprising a historical tensor and associated performance metric of a reference period is learned. An input tensor associated with a time window and the input tensor's associated performance metric may be received. The input tensor includes at least multiple sensor variables associated with the manufacturing system and multiple steps of the manufacturing system's manufacturing process. Based on the probability distribution, an overall change is determined between the training dataset's relationship of the historical tensor and associated performance metric, and the relationship of the input tensor and the input tensor's associated performance metric. Based on the probability distribution, contribution of at least one of the multiple variables and the multiple steps to the overall change is determined. An action is automatically triggered in the manufacturing system which reduces the overall change.