Task Assignment Patents (Class 705/7.21)
  • Patent number: 9003274
    Abstract: The illustrative embodiments provide for a system and recordable type medium for representing actions in a data processing system. A table is generated. The table comprises a plurality of rows and columns. Ones of the columns represent corresponding ones of computer applications that can start or stop in parallel with each other in a data processing system. Ones of the rows represent corresponding ones of sequences of actions within a corresponding column. Additionally, the table represents a definition of relationships among memory address spaces, wherein the table represents when each particular address space is started or stopped during one of a start-up process, a recovery process, and a shut-down process. The resulting table is stored.
    Type: Grant
    Filed: December 21, 2007
    Date of Patent: April 7, 2015
    Assignee: International Business Machines Corporation
    Inventor: Joseph John Katnic
  • Patent number: 8994987
    Abstract: A method and system for tracking and calculating achievement-based compensation for a print service provider. The method includes determining one or more print services associated with a print job to be completed, receiving information indicating at least one of the one or more print services has been completed by a worker, updating a job ticket associated with the job to be completed to indicate that at least one of the one or more print services has been completed, and determining a compensation level for the worker based upon a rate of compensation associated with the one or more completed print services. The system includes various computer system for implementing the method.
    Type: Grant
    Filed: March 25, 2011
    Date of Patent: March 31, 2015
    Assignee: Xerox Corporation
    Inventors: Charles T. Graf, Patrick E. Miner
  • Publication number: 20150066559
    Abstract: A computer-implemented college and career planning system is provided comprising a dynamic graphical user interface customized based upon user personal profile data and/or user system use data; an interface engine comprising a processor for matching post-secondary education institution content with a user based upon user supplied search terms, the user personal profile data and/or the user system use data; meta-knowledge rule bases for storing rules for filtering system data for a user; long-term memory editorial for being matched to users based upon the meta-knowledge rule base, user personal profile and user system use; moderated forums for user-to-user communications organized by topic; feedback forums for providing feedback regarding the editorial content, the editorial topics evolving based upon system use; a toolbox comprising worksheets configured for accepting user input data; and a module for vetting the editorial content prior to making the editorial content available for matching.
    Type: Application
    Filed: March 6, 2014
    Publication date: March 5, 2015
    Inventor: James Robert Brouwer
  • Publication number: 20150051935
    Abstract: Assignment scheduling for service projects, in one aspect, may comprise preparing input parameter data for servicing a client service request; generating a schedule for servicing the client service request by executing an optimization algorithm with the input parameter data; determining whether the schedule is acceptable by the client; and repeating automatically the preparing, the generating, the transmitting and the determining until it is determined that the schedule is acceptable by the client, wherein each iteration automatically prepares different input parameter data for inputting to the optimization algorithm and generates a different schedule based on the different input parameter data.
    Type: Application
    Filed: September 11, 2013
    Publication date: February 19, 2015
    Applicant: International Business Machines Corporation
    Inventors: T. K. Balachandran, Pu Huang, Kaan K. Katircioglu, Ta-Hsin Li, Ying Li, Axel Martens, Rakesh Mohan, Krishna C. Ratakonda, Richard B. Segal, Lisa A. Smith
  • Publication number: 20150051933
    Abstract: In one example, an asynchronous feed of tagged content based on time criteria includes tagging content into content segments and tagging the content with a duration. The method also includes scheduling consumption of the content segments using a schedule at least one user and providing the content segments through an asynchronous feed. Additionally, a computing device for an asynchronous feed of tagged content based on time criteria is provided.
    Type: Application
    Filed: August 16, 2013
    Publication date: February 19, 2015
    Applicant: International Business Machines Corporation
    Inventors: Al Chakra, Liam Harpur, John Rice
  • Publication number: 20150051934
    Abstract: In one example, an asynchronous feed of tagged content based on time criteria includes tagging content into content segments and tagging the content with a duration. The method also includes scheduling consumption of the content segments using a schedule at least one user and providing the content segments through an asynchronous feed. Additionally, a computing device for an asynchronous feed of tagged content based on time criteria is provided.
    Type: Application
    Filed: August 20, 2013
    Publication date: February 19, 2015
    Applicant: International Business Machines Corporation
    Inventors: Al Chakra, Liam Harpur, John Rice
  • Publication number: 20150046210
    Abstract: A system, computer-readable storage medium storing at least one program, and computer-implemented method for generating an intention object. Activity data defining activity attributes of an intention of a user to undertake an activity is obtained. The activity attributes may comprise at least one temporal attribute defining a time constraint relating to the activity and at least one contextual attribute identifying a context relating to the activity. One or more content items related to the activity are obtained. An intention object is then generated based on the activity attributes, the intention object comprising a data structure including the activity attributes and the one or more content items. An additional activity attribute is inferred based on the activity attributes and the one or more content items. The intention object is then updated to include the additional activity attribute.
    Type: Application
    Filed: August 7, 2013
    Publication date: February 12, 2015
    Applicant: Kavaanu, Inc.
    Inventors: Yoav Shoham, Jacob E. Bank, Dan Ariely, Kumiko T. Toft, Zachary I. Weiner
  • Publication number: 20150046211
    Abstract: A system, computer-readable storage medium storing at least one program, and computer-implemented method for providing a collection of intention objects to a user. A collection of intention objects is accessed. Each of the intention objects comprises a data structure including a plurality of activity attributes of an intention of the user to undertake an activity. A relevancy rank for each of the collection of intention objects is determined based on the plurality of activity attributes corresponding to each intention object. The relevancy rank may provide a suggested order in which the user undertake each respective activity. One or more intention objects of the collection of intention objects with a relevancy rank above a predefined threshold are identified. A graphical representation of each of the identified intention objects is then presented in a free form spatial user interface.
    Type: Application
    Filed: August 7, 2013
    Publication date: February 12, 2015
    Applicant: Kavaanu, Inc.
    Inventors: Yoav Shoham, Jacob E. Bank, Dan Ariely, Kumiko T. Toft, Zachary I. Weiner
  • Patent number: 8942839
    Abstract: The description refers to a method, computer program product, and computer system for displaying a chart for production planning. The chart includes a timeline, a material area associated with each of one or more materials and a resource area associated with each of one or more resources. The chart also includes a material sufficiency indicator provided within one or more of the material areas to indicate whether or not a sufficient amount of the associated material is available at one or more identified times to meet a demand of the one or more scheduled operations. The chart includes a scheduling hint that is displayed within a material area when an operation identifier has been selected. The scheduling hint identifies one or more portions within the material area for a material as providing either sufficient material or insufficient material for performance of the operation associated with the selected operation identifier.
    Type: Grant
    Filed: September 7, 2011
    Date of Patent: January 27, 2015
    Assignee: SAP SE
    Inventors: Bernhard Lokowandt, Stefan Siebert
  • Patent number: 8943508
    Abstract: When a service is requested at a platform in a collaborative services environment, a service orchestration engine accesses a service definition from a repository and schedules a number of tasks at a number of end points in accordance with a number of end point profiles and a number of policies associated with the end points.
    Type: Grant
    Filed: December 9, 2009
    Date of Patent: January 27, 2015
    Assignee: International Business Machines Corporation
    Inventors: Ram Ravishankar, Sham M. Vaidya, Paul van Riel
  • Publication number: 20150012322
    Abstract: A computer and method generate a new sequence of assignments of activities of work (e.g. cleaning, sales, accounting) to be performed by an employee, in a particular time period in a day in an organization. An attribute of the new sequence (e.g. number of transitions between activity assignments) has a specific value that is then used to identify a stored sequence from a matrix. Then, costs of these two sequences are compared to determine one of the new sequence or the stored sequence to be an optimal sequence, for the specific value of the attribute and the particular time period. The optimal sequence is then stored in the matrix. In this manner multiple optimal sequences are obtained for several values of the attribute and for numerous time periods in the day. The optimal sequences may be combined with periods of breaks to form a daily schedule.
    Type: Application
    Filed: July 2, 2013
    Publication date: January 8, 2015
    Inventors: Nabil Guerinik, Malika Guerinik, Guillaume Beuchard
  • Publication number: 20150012323
    Abstract: A computer and method use at least an index of a last item in a new partial schedule and an ending time of the last item to identify a set of one or more stored partial schedules. The computer and method determine whether the new partial schedule dominates any stored partial schedule in the set, based on comparison of at least new lower bound(s) and new upper bound(s) on attribute(s) of a complete schedule that comprises the new partial schedule, with corresponding lower bound and upper bound of each complete schedule to be built using each stored partial schedule. Any stored partial schedule in the set is removed, when the new partial schedule is determined to dominate said any stored partial schedule. When no stored partial schedule in the set dominates the new partial schedule, the new partial schedule is added to the set, followed by repeating the process.
    Type: Application
    Filed: July 2, 2013
    Publication date: January 8, 2015
    Inventors: Nabil Guerinik, Malika Guerinik, Guillaume Beuchard
  • Publication number: 20150006223
    Abstract: An example embodiment includes a method for booking multiple services with multiple providers simultaneously. The method includes receiving a request for available services and service providers and displaying a search results page to the client depicting the available services and service providers. The method also includes receiving a first selection for a first service from a first service provider and adding the first selection to a service cart pending checkout. The method includes receiving a second selection for a second service from a second service provider. The second selection may be added to the service cart pending checkout. The method may include displaying a time and date selection interface and receiving a time and date selection for each of the first and second services. A service checkout interface may be displayed and payment may be received for the first and second selections in the service cart.
    Type: Application
    Filed: July 1, 2014
    Publication date: January 1, 2015
    Inventors: Jake Daniel Leslie, Jared Michael Westhoff
  • Publication number: 20150006222
    Abstract: One or more portions of a phone conversation may be captured. Text results of the one or more portions of the phone conversation may be received. The text results may be obtained from conversion of the one or more portions of the phone conversation to text. Key phrases and respective task attributes mapped to the key phrases may be retrieved from a database. One or more key phrases from the key phrases may be identified in the text results. Text following the one or more key phrases in the text results may be assigned as one or more task attribute values of one or more task attributes mapped to the one or more key phrases. A task corresponding to the one or more task attribute values may be scheduled in a calendar.
    Type: Application
    Filed: June 26, 2013
    Publication date: January 1, 2015
    Applicant: SAP AG
    Inventors: Donovan Anthony Isherwood, Jhani Adre Coetzee, Charl van der Westhuizen, Hubert Hesse, Marek Piotr Zielinski, Jan Harm Petrus Eloff, Ernest Ketcha Ngassam
  • Publication number: 20140350989
    Abstract: Systems and methods of the invention relate to creating a schedule to perform a maintenance procedure on a client asset based on a usage of the client asset. A pre-defined interval of time to perform a maintenance procedure on a client asset and a portion of real time usage data for the client asset can be collected and/or received by an aggregation component in which a manager component can be configured to define an updated interval of time to perform the maintenance procedure based at least in part upon a comparison of the pre-defined interval of time and the real time usage date for the client asset.
    Type: Application
    Filed: August 13, 2014
    Publication date: November 27, 2014
    Inventors: Mahir Erdem TELATAR, Donna O'MALLEY, Alesia SIPES, Aaron Richard MITTI
  • Publication number: 20140343990
    Abstract: A computerized system is provided for generating a visual presentation for visually organizing one or more activities of a user, including vendors. The methods and systems are directed to calendaring, social networking, and planning for users, including vendors, consumers and enterprises.
    Type: Application
    Filed: March 14, 2014
    Publication date: November 20, 2014
    Inventor: Sarah Photowat
  • Publication number: 20140343996
    Abstract: A system and method are disclosed for modularly scheduling learning events in a modular learning system. Information about application services and microlearning events are stored in the modular learning system, with each microlearning event comprising a plurality of learning applications associated with the application services. The modular learning system receives a request from an organizing user to organize a microlearning event, and in response the modular learning system generates a set of services compatible with the event.
    Type: Application
    Filed: September 12, 2012
    Publication date: November 20, 2014
    Inventor: Samridh Kapoor
  • Patent number: 8886551
    Abstract: The invention provides systems and methods for improving the job scheduling structure of an organization by raising the job scheduling maturity level of the organization. In one embodiment, a plurality of job management maturity levels may be defined and arranged in a hierarchy. Current job management information may then be received from the organization regarding the organization's current job management structure. Using this current job management information, a current job management maturity level may be determined from the plurality of maturity levels. A target maturity level may then be selected from the plurality of job management maturity levels. One or more maturation operations may be devised that, when implemented, shift the organization to the target maturity level. The one or more maturation operations may then be performed, thus, shifting the organization to the target maturity level.
    Type: Grant
    Filed: September 13, 2005
    Date of Patent: November 11, 2014
    Assignee: CA, Inc.
    Inventor: Joseph Offenberg
  • Patent number: 8880613
    Abstract: A method for managing a plurality of mail messages that are sent and received, the method comprising obtaining a message information portion for each of the plurality of mail messages, associating a default priority interval with each of the plurality of mail messages, and generating and associating an existing priority interval for each of the plurality of mail messages when the message information portion of each of the plurality of mail messages matches a selection criteria.
    Type: Grant
    Filed: May 26, 2005
    Date of Patent: November 4, 2014
    Inventor: Randy L. Canis
  • Patent number: 8881095
    Abstract: A method of software defect prediction by a computer is provided. The method comprises identifying software test organizations scheduled to perform testing on an application or applications, where the scope of the software testing varies between different test organizations, identifying the type of test cases to be executed by each test organization, where the test types comprise at least one of new functionality test and regression test, and identifying a planned number of test cases to be executed for each test type. A forecast number of defects are modeled by a computer based on the planned number of test cases to be executed and a defect rate for each test type. The development staffing level capable of fixing forecast defects by the scheduled completion of testing is calculated by the computer based on a fix capacity of a software development organization. Development resources are assigned to fix defects based on the calculated development staffing level.
    Type: Grant
    Filed: March 30, 2012
    Date of Patent: November 4, 2014
    Assignee: Sprint Communications Company L.P.
    Inventors: Billy Edward Hunt, Jr., Jennifer J. Kirkpatrick, Richard Allan Kloss, William Joseph Schmitt
  • Publication number: 20140324506
    Abstract: A system includes a utility analytics system. The utility analytics system includes a memory configured to store a vegetation management efficiency derivation system related to investment in vegetation management and a trim cycle derivation system related to management of vegetation associated with a power grid. The utility analytics system includes a processor communicatively coupled to the memory and configured to utilize the vegetation management efficiency derivation system and the trim cycle derivation system to derive a reliability return value on an investment to manage the vegetation associated with the power grid and to derive a trim cycle for the vegetation associated with the power grid based at least in part on the derived reliability return value. The trim cycle includes an output indicative of a frequency at which the vegetation associated with the power grid is managed.
    Type: Application
    Filed: April 30, 2013
    Publication date: October 30, 2014
    Applicant: General Electric Company
    Inventors: Jonathan Tompkins Garrity, Hua Fan
  • Publication number: 20140310047
    Abstract: An aspect of the present invention simplifies scheduling of tasks of a project. In an embodiment, a user is provided the ability to specify a rejected list of dependencies, and such rejected dependencies are excluded when inferring dependencies between tasks of the project. The user may continue to add a set of tasks, have the dependencies (with the exclusion of rejected dependencies) inferred, reject more of the inferred dependencies, have the rejected dependencies added to the rejected list, during successive iterations. The output of such iterations may be processed further by a scheduling tool.
    Type: Application
    Filed: April 12, 2013
    Publication date: October 16, 2014
    Applicant: Oracle International Corporation
    Inventors: Niladri Sekhar De, Srinivasu Dudala, Surya Vedula
  • Publication number: 20140304023
    Abstract: There are provided a method, a system and a computer program product for managing an on-line meeting. The system determines one or more tasks to prepare for the on-line meeting. The system calculates a time period that takes in order to complete the one or more tasks before the on-line meeting starts. The system runs the one or more tasks the calculated time period ahead before the on-line meeting starts.
    Type: Application
    Filed: April 4, 2013
    Publication date: October 9, 2014
    Applicant: International Business Machines Corporation
    Inventors: Yongcheng Li, Al Chakra, Yuping C. Wu
  • Publication number: 20140278636
    Abstract: A request for caddie services at one or more tee times is received over a network. From information stored in a database about two or more caddies, one or more caddies are selected for performing caddie services for the tee times. Over the network, an acceptance or rejection for the assignments for the tee times is received from the selected caddies.
    Type: Application
    Filed: March 14, 2014
    Publication date: September 18, 2014
    Inventor: Christi Chatmas
  • Publication number: 20140278686
    Abstract: A method and system for automatic task time estimation and scheduling comprising the steps of: (1) storing a plurality of media items; (2) defining an aggregate task; (3) storing participant data and historical time data; (4) determining a plurality of metadata attributes; and (5) determining a final time estimate.
    Type: Application
    Filed: March 15, 2013
    Publication date: September 18, 2014
    Applicant: Desire2Learn Incorporated
    Inventors: Owen Mullings, John Baker
  • Publication number: 20140257906
    Abstract: Novel tools and techniques are described for managing workflow for projects, including, without limitation, cadastral survey projects. In one aspect, a method might comprise providing a workflow management schedule to a user over a network from a remote computer system. The remote computer system might compare one or more workflow items—including one or more of a task, a meeting, a project, a deadline, a time, a date, one or locations, or required data—on the workflow management schedule with workflow items on reference schedules, and identifying one or more necessary workflow items not included on the workflow management schedule, based on the comparison. The remote computer system might add the one or more necessary workflow items to the workflow management schedule. The remote computer system might additionally define, and send to the user, a scope of work associated with each necessary workflow item, based on reference scopes of work.
    Type: Application
    Filed: March 8, 2013
    Publication date: September 11, 2014
    Applicant: TRIMBLE NAVIGATION LIMITED
    Inventor: Omar Soubra
  • Patent number: 8825510
    Abstract: Techniques for smart reminder management. A method includes receiving input pertaining to a user task for which a schedule reminder is to be managed, automatically determining a timing and repetition management scheme for the schedule reminder based on a user model, analysis of current user context and a model of oscillators, determining a confidence level for the schedule reminder, associating the confidence level with the timing and repetition management scheme, and conveying the schedule reminder to the user in accordance with the timing and repetition management scheme.
    Type: Grant
    Filed: September 12, 2012
    Date of Patent: September 2, 2014
    Assignee: International Business Machines Corporation
    Inventors: Rick A. Hamilton, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Patent number: 8825511
    Abstract: A system and article of manufacture for smart reminder management include receiving input pertaining to a user task for which a schedule reminder is to be managed, automatically determining a timing and repetition management scheme for the schedule reminder based on a user model, analysis of current user context and a model of oscillators, determining a confidence level for the schedule reminder, associating the confidence level with the timing and repetition management scheme, and conveying the schedule reminder to the user in accordance with the timing and repetition management scheme.
    Type: Grant
    Filed: September 12, 2012
    Date of Patent: September 2, 2014
    Assignee: International Business Machines Corporation
    Inventors: Rick A. Hamilton, James R. Kozloski, Clifford A. Pickover, Irina Rish
  • Patent number: 8818833
    Abstract: This present invention provides an efficient method and system to manage service requests across multiple service request systems. This management method involves merging all service requests from multiple systems into standard system, sorting the request according to some standard and presenting a display list of all of the requests having a common characteristic to a technician or requester. Service requests are gathered from many different backend-ticketing systems and presented to the technicians in a single logical view. Service requests gathered from each backend ticketing system are packaged in an XML document format. The efficient use of a common XML format is an efficient way to manage all service requests from all backend-ticketing systems. These service requests can be sorted by ticket open or close date/time, status, severity of problem, etc. in ascending or descending order and be presented to the technicians in a single logical view.
    Type: Grant
    Filed: February 14, 2002
    Date of Patent: August 26, 2014
    Assignee: International Business Machines Corporation
    Inventors: Alexander Druyan, Donald A. James, Ching Yu Conrad Lo, Arsalan K. Lodhi, Fabian F. Morgan, Sandra Juni Schlosser
  • Patent number: 8812136
    Abstract: A method and apparatus for controlling a location automation system via computing device having access to a calendar database is provided. Calendar data, from the calendar database, is processed to determine that at least one location automation event controlled by the location automation system is affected by the calendar data. The location automation setting data is updated, based on the calendar data, such that the at least one location automation event occurs according to the calendar data.
    Type: Grant
    Filed: November 5, 2009
    Date of Patent: August 19, 2014
    Assignee: Blackberry Limited
    Inventors: Gaelle Christine Martin-Cocher, Sherryl Lee Lorraine Scott
  • Patent number: 8812335
    Abstract: A machine-implemented method receives job specifications for at least one direct mail printing job from at least one user and creates at least one workflow related to the direct mail printing job. The workflow comprises at least one job activity. The method automatically transmits requests for bids on the job activities to entities for allowing the entities to bid on performing job activities within the workflow. Bids are received on the job activities from the entities and from rate cards previously established by the entities. The method identifies the lowest bids on an individual job activity-by job activity basis from the bids received from the entities and the rate cards and outputs the lowest bids to the user. The method receives an identification of a single selected entity to perform all activities within the workflow from the user and performing the workflow to output the direct-mail printing job.
    Type: Grant
    Filed: November 9, 2012
    Date of Patent: August 19, 2014
    Assignee: Xerox Corporation
    Inventors: Lewis S. Snow, James J. Quackenbush, Brian Engle, Lawrence Flusser, Arazik Khachatrian
  • Patent number: 8812336
    Abstract: A system for generating a work unit test ahead candidate list. A list is generated of all potential candidate systems for test ahead operations. A system in the potential candidate list is selected. It is determined whether any work unit in the selected system is waiting for short parts. Determining that no work unit in the selected system is waiting for short parts, a complexity score is calculated for each work unit in the selected system. The calculated complexity scores are added to a total system complexity score. It is then determined whether an override exists for a work unit in the selected system. Determining that an override does exist, the selected system is removed from the potential candidate list. A candidate list is generated from remaining systems in the potential candidate list. Then, the candidate list is outputted to provide recommendations for optimizing work unit test ahead operations.
    Type: Grant
    Filed: July 2, 2008
    Date of Patent: August 19, 2014
    Assignee: International Business Machines Corporation
    Inventors: Steven C. Erickson, Ivory Wellman Knipfer, Fraser Allan Syme
  • Patent number: 8799046
    Abstract: A system, method and computer program product are provided for assigning prioritized jobs at multiple locations to workers with the objective of maximizing the number of higher priority jobs assigned, with secondary objectives of minimizing worker travel time between locations and of balancing workload across workers. In doing so, the system, method and computer program product consider job data including job location, skills required, time required and additional job constraints, as well as resource data including worker location, worker skills, worker time constraints and additional worker constraints. The system, method and computer program product also consider travel time between various pairs of job locations and worker locations in order to optimize work assignments while minimizing travel time.
    Type: Grant
    Filed: December 27, 2006
    Date of Patent: August 5, 2014
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Rina R. Schneur, Roger Lee Tobin, Raghavendran Sivaraman
  • Patent number: 8788315
    Abstract: Systems and methods are provided for determining a plurality of pack configurations to make available for distribution to a plurality of stores, wherein a pack configuration contains a particular number of units of each of a plurality of variations of a product. An allowable pack size constraint, a maximum pack configuration constraint, mismatch cost data, and product demand data for the plurality of stores are received. A first pack and a second pack for the store are determined, wherein the first pack contains a particular number of each of the variations of the product, wherein the first pack meets the allowable pack size constraint and minimizes mismatch costs for the store. Stores are clustered based on similarity of their demand data until the total pack configuration amount across all clusters meets the maximum pack configuration constraint.
    Type: Grant
    Filed: January 10, 2011
    Date of Patent: July 22, 2014
    Assignee: SAS Institute Inc.
    Inventors: Teresa DePaola McMains, Thomas Burkhardt, Robert William Pratt
  • Patent number: 8775189
    Abstract: A wireless communication device is disclosed that accepts recorded audio data from an end-user. The audio data can be in the form of a command requesting user action. Likewise, the audio data can be converted into a text file. The audio data is reduced to a digital file in a format that is supported by the device hardware, such as a .wav, .mp3, .vnf file, or the like. The digital file is sent via secured or unsecured wireless communication to one or more server computers for further processing. In accordance with an important aspect of the invention, the system evaluates the confidence level of the of the speech recognition process. If the confidence level is high, the system automatically builds the application command or creates the text file for transmission to the communication device.
    Type: Grant
    Filed: August 9, 2006
    Date of Patent: July 8, 2014
    Assignee: Nuance Communications, Inc.
    Inventors: Stephen S. Burns, Mickey W. Kowitz
  • Publication number: 20140180748
    Abstract: Embodiments are directed towards generating schedules for managing team members that may be responsible to be on-call for responding to incidents. Schedules may be configured to schedule team members and manage the rotation of one or more team members assigned to one or more schedule layers. Also, schedules may be employed to determine which team member may be responsible to respond and/or resolve incidents that may be reported and/or detected. If a team member is determined to be the on-call or responsible team member, a notification engine may determine the methods for notify the responsible of the incidents. Further, the notification engine may monitor whether the responsible team has received the notification. The notification engine may employ one or more other notification methods to ensure that the responsible team member may be notified.
    Type: Application
    Filed: March 14, 2013
    Publication date: June 26, 2014
    Applicant: PagerDuty, Inc.
    Inventors: Dan Alexandru Solomon, John Gary Ryan Laban, Ian Alexander Enders, Ali Basiri, Andrew Gregory Miklas
  • Publication number: 20140172487
    Abstract: A schedule management system comprises a long-term goal receive means; a long-term goal storage means for storing the long-term goals to be linked with the deadlines thereof; a mid-term goal receive means; a mid-term goal storage means for storing the mid-term goals to be linked with the deadlines thereof; a separate display means for separately displaying the mid-term goals and the daily tasks, in which the mid-term goals and daily tasks are respectively displayed separately in at least two categories depending on remaining time to the deadlines; and a mid-term-goal priority-sort means for sorting the separately displayed mid-term goals in the order of deadlines, and sorting the separately displayed daily tasks in the order of deadlines next to the mid-term goals displayed in the order of deadlines.
    Type: Application
    Filed: March 29, 2013
    Publication date: June 19, 2014
    Applicant: COEXIST Co., Ltd.
    Inventors: Yukihiko Takashiba, Masahiko Tani
  • Patent number: 8755781
    Abstract: A method for transferring data based on an event function is provided. The method includes receiving an event function from an event initiator. The event function is distributed to one or more destinations associated with event performers. A response message is received as a function of destination and time. It is determined whether the time is less than or equal to a limit time, and it is further determined whether an event parameter is greater than or equal to an event constant if the time is less than or equal to the limit time. Data is transferred from a data origination system accessible by the event initiator to a data destination system accessible by the event performer if the event parameter is greater than or equal to the event constant and if the time is less than or equal to the limit time.
    Type: Grant
    Filed: August 10, 2010
    Date of Patent: June 17, 2014
    Assignee: Cardlab, Inc.
    Inventor: David S. Jones
  • Patent number: 8751278
    Abstract: Methods, systems, and computer-readable media provide for providing commitments information relative to a turf. According to embodiments, a method for providing commitments information relative to a turf is provided. According to the method, a time frame for each of a plurality of turfs is determined. The time frame indicates when a work order of a given category is to be completed. A numeric indicator indicating the time frame in which the work order of the given category is to be completed is displayed.
    Type: Grant
    Filed: June 18, 2012
    Date of Patent: June 10, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Ingman, Robert Cole, Richard Miller
  • Patent number: 8751281
    Abstract: According to one general aspect, a method may include acquiring, by a session manager, a list of active sessions. In various embodiments, each session may include a grouped plurality of sub-tasks that are configured to be sequentially performed in order to accomplish a business management task. In some embodiments, the method may include receiving a selection of one of the sessions to supervise. In one embodiment, the method may include retrieving a list of the at least one event listener(s) from a session context associated with the selected session. In another embodiment, the method may include receiving events generated by the session.
    Type: Grant
    Filed: March 20, 2009
    Date of Patent: June 10, 2014
    Assignee: SAP AG
    Inventor: Rosen Chaushev
  • Patent number: 8744890
    Abstract: A system and method for managing workflow including the ability to manage system-level workflow strategy, manage individual workflow activity, and provide suggestions to optimize individual workflow activity, is provided. The system may provide suggestions to workers based on their schedules and activities that the workers have to perform. Users of the system may configure the criteria used in determining which suggestions to provide to workers. The system may refine the suggestions provided to workers based on feedback received regarding the suggestions previously provided.
    Type: Grant
    Filed: February 14, 2013
    Date of Patent: June 3, 2014
    Assignee: Aktana, Inc.
    Inventors: Clark Bernier, Derek Choy, William Hunt, Robert Willson, David Ehrlich, John O'Holleran
  • Publication number: 20140149167
    Abstract: A system provides a GUI allocation and scheduling tool that enables a user to configure and apply Schedule Flows that include scheduling logic statements, filters, matching functions, scheduling engines and Objective Functions to appropriately assign a plurality of jobs to a plurality of workers and resources. The user may add, delete and/or edit scheduling logic statements, filters, matching criteria, scheduling engines and Objective Functions to produce appropriate scheduling outcomes according to user definable objectives. The GUI tool also enables a user to evaluate scheduling outcomes and assess the effectiveness of Schedule Flows and scheduling logic statements by configuring and applying evaluation criteria. The system's platform architecture provides software interfaces that enable the integration of custom matching functions, scheduling engines and Objective Functions, and third party hardware and software functionality.
    Type: Application
    Filed: February 3, 2014
    Publication date: May 29, 2014
    Applicant: Clevest Solutions Inc.
    Inventors: Arthur Pui Wing Lo, Kenny Wai-doon Louie, Patrick-Alain Joseph Numainville, Donald Edward Marquardt, William Tak-Chou Lee, Shuk Lee Wendy Lee, Lily Anne Ligocki
  • Patent number: 8731989
    Abstract: Project management systems and methods to streamline project planning, task management, time management, and other similar applications. The method includes filing a request to start a project on a project management system. The method further includes receiving notice that role handlers have been assigned to a plurality of tasks required to complete the project. The method further includes performing at least one task of the plurality of tasks. The method further includes receiving notice that the at least one task has been reviewed by at least one of the assigned role handlers.
    Type: Grant
    Filed: October 17, 2012
    Date of Patent: May 20, 2014
    Assignee: King Abdulaziz City for Science and Technology
    Inventors: Hassan S. Al-Ahaidib, Talal I. Al-Dhuayan, Mohammad A. Al-Fawzan, Sultan M. Al-Jaedi, Mohammad S. Khorsheed
  • Publication number: 20140136267
    Abstract: A system for determining presence of and authorizing a quorum to transact business over a network includes a first set of machine-readable instructions resident on a digital medium accessible to a computing machine, the instructions causing the machine to monitor a network for active presence of individual ones of communications devices associated with members of an authorized team of individuals from which the quorum may be determined, a second set of machine-readable instructions resident on the medium for causing the computing machine to make a confirmation of the quorum against a set of rules, and to authorize one or more of the individual communications devices making up the quorum to perform one or more tasks based on quorum consensus, and a user configuration, scheduling, and notification application resident on the digital medium for enabling a user to configure, schedule, and notify team members of a pending quorum event.
    Type: Application
    Filed: January 21, 2014
    Publication date: May 15, 2014
    Applicant: Genesys Telecommunications Laboratories, Inc.
    Inventor: Herbert W.A. Ristock
  • Patent number: 8719069
    Abstract: A hypervisor preferably provides VM identification, priority and LUN/LBA range information to the HBA when a VM is created. Alternatively, the HBA can determine that a LUN/LBA range is new and request VM identity, priority and LUN/LBA range from the hypervisor. The HBA creates a table containing the VM identification, priority and LUN/LBA range. The HBA then detects operations directed to the LUN/LBA range and does a lookup to determine VM identification and priority. VM identification and priority are then mapped into a field in a frame using a unique identifier. The unique identifier can either be placed using reserved bits on the existing Fiber Channel (FC) header or can use bits in an additional header, such as a modified IFR header.
    Type: Grant
    Filed: July 19, 2010
    Date of Patent: May 6, 2014
    Assignee: Brocade Communications Systems, Inc.
    Inventors: Saumitra Buragohain, Sathish Kumar Gnanasekaran, Dennis Hideo Makishima
  • Publication number: 20140122155
    Abstract: A method and system for determining workforce scheduling provides historical delivery time data measured from an order date and time of a current product order for prior product deliveries, where the historical delivery time data is weighted, averaged and smoothed to derive an average delivery time which is added to the order date and time of the current order to yield an estimated delivery arrival date and time for the current product order. Employees are then scheduled to work in accordance with the estimated delivery arrival date and time of the current product order.
    Type: Application
    Filed: October 29, 2012
    Publication date: May 1, 2014
    Applicant: Wal-Mart Stores, Inc.
    Inventor: Theo Smith, JR.
  • Patent number: 8713146
    Abstract: A change management system for an IT environment or other enterprise level environment may comprise a server comprising memory and a controller. A change management application comprising machine readable instructions may be stored in the memory. The change management application may be arranged to perform the following steps: receive a plurality of work orders via a network to be performed during a maintenance period, concatenate the plurality of work orders to generate a master plan for performing the work orders during the maintenance period, and receive status updates for the work orders during the maintenance period down to the individual step level. A display may display a view of the master plan during the maintenance period. The view may include information related to the work orders and a status of the work orders. The status may be updated automatically based on status updates received by the change management application.
    Type: Grant
    Filed: March 27, 2009
    Date of Patent: April 29, 2014
    Assignee: Ebay Inc.
    Inventor: Sean M Pedersen
  • Patent number: 8713033
    Abstract: A system for monitoring incidents is provided. The system includes a problem management system, a first data store, a second data store, and a monitor. The first data store is accessible by the problem management system and can maintain information related to problems underlying incidents. The second data store is also accessible by the problem management system and can maintain information related to solutions for the problems underlying the incidents. The monitor can monitor the problem management system, the first data store, and the second data store for the number of times the first and second data stores are queried and for other information.
    Type: Grant
    Filed: May 4, 2005
    Date of Patent: April 29, 2014
    Assignee: Sprint Communications Company L.P.
    Inventors: Rodney J. Stoverink, Karena Lee Duett, Sherry Annette Ward McAlister, Markley Therin Henning
  • Publication number: 20140114717
    Abstract: Technology is described for modifying a task frequency. The method may include setting a task price for a task based on task details and statistical price data. The task frequency of the task can be modified. Another operation can be computing a pro-rata value created due to modifying the task frequency. The pro-rata value can be divided between a service provider and a customer to provide a monetary benefit to either the service provider or to the customer using the processor.
    Type: Application
    Filed: March 15, 2013
    Publication date: April 24, 2014
    Applicant: Moose Loop Holdings, LLC
    Inventors: Ken R. Davis, Fraser M. Smith
  • Patent number: 8706538
    Abstract: Systems and methods for providing interaction of multiple business process events by nesting the information from prerequisite events into a business process that is dependent on those processes to transact. In one embodiment, a business process comprises a dependent event that is launched by users, completed events or application calls and one or more prerequisite events that are launched by dependent events. The dependent event, rather than the prerequisite event, manages a set of rules used to evaluate nested information, determine if an exception is required and who needs to approve exceptions. Nested information is used by a dependent event to automatically monitor the progress of each prerequisite event. Nesting allows prerequisite events to be free of business rules, so they can be reused by many dependent processes without duplication. A library of prerequisite events can be kept so new business processes can be quickly constructed using already existing events.
    Type: Grant
    Filed: April 17, 2003
    Date of Patent: April 22, 2014
    Inventor: Paul V. Morinville