Search Patents
  • Configurable response tracking and monitoring of users who are responding to an email
    Patent number: 11184308
    Abstract: Various systems and methods are provided for using a response tracking plugin to detect and inform users in real time when one or more recipients of an email are actively responding to that email. In one embodiment, the functionality disclosed herein can be applied to an email that was sent to a plurality of recipients, including at least a first and second recipient, and where the email comprises a plugin that is configured to enable response tracking. One such embodiment comprises receiving the email; monitoring for a first pulse from the second recipient of the email, where the pulse is configured to indicate that the second recipient of the email has begun a reply to the email; and in response to receiving the first pulse, displaying an indication that comprises information about the second recipient of the email.
    Type: Grant
    Filed: January 29, 2020
    Date of Patent: November 23, 2021
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Sathish Kumar Bikumala
  • Automatically Predicting Device Failure Using Machine Learning Techniques
    Publication number: 20210303378
    Abstract: Methods, apparatus, and processor-readable storage media for automatically predicting device failure using machine learning techniques are provided herein. An example computer-implemented method includes obtaining telemetry data from at least one client device; predicting failure of at least a portion of the at least one client device by processing at least a portion of the telemetry data using a first set of one or more machine learning techniques; predicting lifespan information pertaining to at least a portion of the at least one client device by processing the predicted failure and at least a portion of the telemetry data using a second set of one or more machine learning techniques; and performing at least one automated action based at least in part on one or more of the predicted failure and the predicted lifespan information.
    Type: Application
    Filed: March 27, 2020
    Publication date: September 30, 2021
    Inventors: Parminder Singh Sethi, Hung T. Dinh, Bijan K. Mohanty
  • PROACTIVE ASSET FAILURE REMEDIATION UTILIZING CONFORMAL ASSET STATE PREDICTION
    Publication number: 20220400060
    Abstract: An apparatus comprises a processing device configured to identify a given one of one or more assets in an information technology infrastructure associated with a support indicator associated with a priority level, and to obtain information characterizing state transitions of the one or more assets. The processing device is also configured to determine, based at least in part on a current state of the given asset identified utilizing the obtained information, a probability of the given asset transitioning to each of a plurality of states and to select, based at least in part on the determined probabilities, one of the plurality of states as a predicted future state of the given asset utilizing conformal prediction. The processing device is further configured to modify the priority level of the support indicator associated with the given asset based at least in part on the predicted future state of the given asset.
    Type: Application
    Filed: June 14, 2021
    Publication date: December 15, 2022
    Inventors: Parminder Singh Sethi, Lakshmi Saroja Nalam, Avinash Vishwanath
  • ARTIFICIAL INTELLIGENCE-BASED REDUNDANCY MANAGEMENT FRAMEWORK
    Publication number: 20210406140
    Abstract: Methods, apparatus, and processor-readable storage media for artificial intelligence-based redundancy management are provided herein. An example computer-implemented method includes obtaining telemetry data from one or more client devices within at least one system; predicting one or more hardware component failures in at least a portion of the one or more client devices within the at least one system by processing at least a portion of the telemetry data using a first set of one or more artificial intelligence techniques; determining, using a second set of one or more artificial intelligence techniques, one or more redundant hardware components for implementation in connection with the one or more predicted hardware component failures; and performing at least one automated action based at least in part on the one or more redundant hardware components.
    Type: Application
    Filed: June 24, 2020
    Publication date: December 30, 2021
    Inventors: Parminder Singh Sethi, Bijan K. Mohanty, Hung T. Dinh
  • INTENTION-BASED DEVICE COMPONENT TRACKING SYSTEM
    Publication number: 20200351150
    Abstract: A component tracking system includes a plurality of devices that each include a device component monitoring subsystem that monitors for and records the addition and/or removal of device components to/from that device. A device component manager system that is coupled to each of the plurality of devices identifies, via a recording by a first device monitoring subsystem in a first device included in the plurality of devices, the removal of a first device component from the first device. The device component manager system then determines, via a recording by a second device component monitoring subsystem in a second device included in the plurality of devices, that the first device component has been added to the second device within a time period and, in response, the device component manager device prevents a removed first device component alarm.
    Type: Application
    Filed: April 30, 2019
    Publication date: November 5, 2020
    Inventors: Parminder Singh Sethi, Vaideeswaran Ganesan, Arjit Rastogi, Prabhat Chandra Biswas
  • Device configuration using artificial intelligence-based profiling
    Patent number: 11272031
    Abstract: A processing platform comprises at least one processor coupled to at least one memory, and is configured to obtain a set of profiles for configuring a set of devices in an information processing system wherein, for a given device, a given profile comprises one or more configuration attribute values corresponding to one or more components of the given device. The processing platform divides each of at least a portion of the profiles of the set of profiles into two or more sub-profiles to form a set of sub-profiles wherein, for a given divided profile of a given device, two or more sub-profiles respectively correspond to two or more components of the given device. The processing platform stores the set of sub-profiles for use in configuring another device in the information processing system.
    Type: Grant
    Filed: May 6, 2020
    Date of Patent: March 8, 2022
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Suren Kumar, Veena R
  • DETERMINING CHANGES TO COMPONENTS OF A COMPUTING DEVICE PRIOR TO BOOTING TO A PRIMARY ENVIRONMENT OF THE COMPUTING DEVICE
    Publication number: 20220229754
    Abstract: An apparatus comprises a processing device configured to receive a request to boot a given computing device to a primary environment and, responsive to receiving the request, to obtain first inventory information for components of the given computing device utilizing a preinstallation environment of the given computing device. The processing device is also configured to analyze the first inventory information and second inventory information to determine whether there any changes in the components of the given computing device prior to booting the given computing device to the primary environment, the second inventory information being previously stored in a support environment of the given computing device. The processing device is further configured to generate notifications based at least in part on determining that there are one or more changes in the components of the given computing device, and to provide the notifications at a user interface of the given computing device.
    Type: Application
    Filed: January 18, 2021
    Publication date: July 21, 2022
    Inventors: Parminder Singh Sethi, Lakshmi Saroja Nalam
  • DATA COLLECTION AGENT TRAINED FOR TELEMETRY DATA COLLECTION
    Publication number: 20220237061
    Abstract: An apparatus comprises at least one processing device that is configured to implement a data collection agent and obtain a telemetry data collection specification. The at least one processing device is configured to train the data collection agent based at least in part on the telemetry data collection specification and to obtain an issue description corresponding to a technical support issue associated with a source device of an information processing system. The at least one processing device is configured to generate a telemetry data collection query based at least in part on the obtained issue description using the trained data collection agent and to submit the query to the source device. The at least one processing device is configured to obtain from the source device, telemetry data generated based at least in part on the query and to present the telemetry data to a user via a graphical user interface.
    Type: Application
    Filed: January 25, 2021
    Publication date: July 28, 2022
    Inventors: Parminder Singh Sethi, Landon Martin Chambers
  • VERIFYING A SOFTWARE OR FIRMWARE UPDATE USING A CONTAINER BEFORE DEPLOYING TO A CLIENT
    Publication number: 20210334195
    Abstract: In some examples, a server receives configuration data from a device. The server receives a software or firmware update from a vendor and determines, based on the configuration data, that the update is installable on the device. The server creates and configures a container, based on the configuration data, to create a replica of the device. The server installs the update in the replica and performs multiple tests that generate logs. If the logs indicate that the update caused no issues, the server sends the update to the device. If the logs indicate that the update caused an issue, the server sends the update to the vendor. In response, the server receives, from the vendor, a modified update that addresses the issue, installs the modified update in the replica, performs the tests, determines that the modified update causes no issues, and sends the modified update to the device.
    Type: Application
    Filed: April 23, 2020
    Publication date: October 28, 2021
    Inventors: Parminder Singh Sethi, Sharmad Shashir Naik, Akshita Das
  • Adjusting a size of headphone cushions
    Patent number: 10721551
    Abstract: For example, a headphone includes a headband, a first housing with a first cushion and a first size selector, and a second housing with a second cushion and a second size selector. A linkage connects the first size selector to the second size selector. If the linkage is engaged, moving the first size selector in a first direction causes the first cushion and the second cushion to simultaneously increase from a first size to a second size. Moving the first size selector in a second direction causes the first cushion and the second cushion to simultaneously decrease from the second size to the first size. In the first size, the first and second cushion have supra-aural properties. In the second size, the first and the second cushion have circum-aural properties. If the linkage is disengaged, a size of the first cushion and the second cushion may be independently adjusted.
    Type: Grant
    Filed: January 29, 2019
    Date of Patent: July 21, 2020
    Assignee: Dell Products L.P.
    Inventors: Sathish Bikumala, Parminder Singh Sethi, Anshul Saxena
  • Determining a deployment schedule for operations performed on devices using device dependencies and predicted workloads
    Patent number: 11467884
    Abstract: An apparatus comprises a processing device configured to generate a model characterizing relationships between devices in an information technology infrastructure, to build a device dependency chain for the devices based at least in part on the generated model, and to predict workload for each of the devices in each of two or more time slots of a given time period. The processing device is also configured to determine a deployment schedule for the devices based at least in part on the device dependency chain and the predicted workload for each of the devices in each of the two or more time slots of the given time period, to identify an operation to be performed on the devices, and to utilize the deployment schedule to select ones of the devices on which to perform the identified operation in each of the two or more time slots of the given time period.
    Type: Grant
    Filed: October 9, 2020
    Date of Patent: October 11, 2022
    Assignee: Dell Products L.P.
    Inventors: Mohammad Rafey, Parminder Singh Sethi, Hung Dinh, Bijan Kumar Mohanty
  • INTENTION-BASED DEVICE COMPONENT TRACKING SYSTEM
    Publication number: 20210083931
    Abstract: A component tracking system includes a plurality of devices that each include a device component monitoring subsystem that monitors for and records the addition and/or removal of device components to/from that device. A device component manager system that is coupled to each of the plurality of devices identifies, via a recording by a first device monitoring subsystem in a first device included in the plurality of devices, the removal of a first device component from the first device. The device component manager system then determines, via a recording by a second device component monitoring subsystem in a second device included in the plurality of devices, that the first device component has been added to the second device within a time period and, in response, the device component manager device prevents a removed first device component alarm.
    Type: Application
    Filed: November 30, 2020
    Publication date: March 18, 2021
    Inventors: Parminder Singh Sethi, Vaideeswaran Ganesan, Arjit Rastogi, Prabhat Chandra Biswas
  • Determining a deployment schedule for operations performed on devices using device dependencies and redundancies
    Patent number: 11803426
    Abstract: An apparatus comprises a processing device configured to generate a model of a plurality of devices characterizing relationships between the devices, to build a device dependency chain for the devices based on the model, to predict workload for each of the devices in one or more time slots of a given time period, and to determine a deployment schedule for the devices based on the device dependency chain and the predicted workload. The processing device is also configured to utilize the deployment schedule to select a device of the devices on which to perform an operation, to determine whether the selected device corresponds to an additional device of the devices configured to operate in place of the selected device during performance of the operation, and to control performance of the operation on the selected device responsive to the determination of whether the selected device corresponds to the additional device.
    Type: Grant
    Filed: December 30, 2020
    Date of Patent: October 31, 2023
    Assignee: Dell Products L.P.
    Inventors: Mohamed Sohail, Hung Dinh, Parminder Singh Sethi, Mohammad Rafey, Bijan Kumar Mohanty
  • METHOD AND SYSTEM FOR IDENTIFYING ROOT CAUSE OF A HARDWARE COMPONENT FAILURE
    Publication number: 20230236919
    Abstract: In general, embodiments relate to a method for identifying hardware component failures, comprising: obtaining system logs that show a transition of device states for a device; using a normalization and filtering module to process and extract relevant data from the system logs and important keywords for the device; creating a device state path for the device from a healthy device state to an unhealthy device state using the extracted relevant data; obtaining the device state path for the device from a storage and a current device state of the device; predicting a next device state of the device based on the current device state using an analysis module; generating a device state chain using the device state path, current device state, and next device state; and identifying root cause of a hardware component failure using the device state chain.
    Type: Application
    Filed: January 24, 2022
    Publication date: July 27, 2023
    Inventors: Parminder Singh Sethi, Lakshmi Saroja Nalam, Bing Liu, Avinash Vishwanath
  • Automatically adjusting a size of headphone cushions
    Patent number: 10805703
    Abstract: A headphone may include two transducers, two cushions, one or more sensors, and an external microphone to measure an amount of noise in the external environment. The headphone may include a voice microphone to enable a user to participate in a call. Each cushion may have an associated motor to adjust a size of each cushion. A circuit located in the headphone may include a processor to receive sensor data from the sensors. The sensor data may be analyzed using machine learning to determine an activity in which the user is engaged and a location in which the headphones are located. The processor automatically adjusts aural characteristics of the headphone, including a size of each cushion, based at least in part on the activity, the location, the amount of noise present, a type of signal being sent to the transducers, and whether the user is participating in a call.
    Type: Grant
    Filed: July 29, 2019
    Date of Patent: October 13, 2020
    Assignee: Dell Products L.P.
    Inventors: Sathish Kumar Bikumala, Parminder Singh Sethi, Jace W. Files
  • INTELLIGENT INFRASTRUCTURE MANAGEMENT IN A CLOUD RADIO ACCESS NETWORK
    Publication number: 20230403203
    Abstract: Techniques are disclosed for intelligent infrastructure management in a radio access network. For example, a method obtains, from a plurality of baseband units of a radio access network, a plurality of data sets, wherein respective ones of the plurality of data sets correspond to operational statistics of respective ones of the plurality of baseband units. The method then generates a forecasted data set corresponding to one or more predicted operational statistics of each of the subset of baseband units, wherein the forecasted data set is generated using a first machine learning model. The method analyzes the forecasted data set to predict a future occurrence of a technical issue and to determine at least one corrective action for the predicted future occurrence of the technical issue, wherein the analysis is performed using a second machine learning model. The method then causes initiation of the at least one corrective action.
    Type: Application
    Filed: June 13, 2022
    Publication date: December 14, 2023
    Inventors: Parminder Singh Sethi, Nithish Kote, Thanuja C
  • SYSTEM AND METHOD FOR MANAGING A RECHARGEABLE BATTERY BASED ON HISTORICAL CHARGING DATA
    Publication number: 20190348851
    Abstract: Rechargeable batteries come in many different shapes and sizes. A rechargeable battery typically contains a group of one or more electrochemical cells. These cells degrade over time and use. Disclosed is a system and method for managing a rechargeable battery based on historical charging data. In one embodiment, the method includes storing a 1st timestamp in memory of a mobile information handling system, wherein the 1st timestamp identifies a time of day in which a 1st cycle for charging a battery started. A 2nd timestamp is also stored in the memory, wherein the 2nd timestamp identifies a time of day in which a 2nd cycle for charging the battery started. Thereafter an integer N based is generated on the 1st and 2nd timestamps, wherein N defines a recommended number of consecutive day(s) for charging the battery.
    Type: Application
    Filed: May 9, 2018
    Publication date: November 14, 2019
    Inventors: Parminder Singh Sethi, Bhuvaneswari Tamilchelvan, Lakshmi Narashimhan MC
  • METHOD AND SYSTEM FOR ADAPTIVE HEALTH DRIVEN NETWORK SLICING BASED DATA MIGRATION
    Publication number: 20240031241
    Abstract: A method for managing data migration includes: obtaining a confidence level of a predicted failure state of a storage component (SC) of a source device; making a first determination that the confidence level exceeds a minimum threshold; making, based on the first determination, a second determination that a high priority network slice of a network exists; mapping data stored in the SC to the high priority network slice; migrating the data to a target device; after migrating the data to the target device: obtaining a confidence level of a predicted failure state of a processing component (PC); making a third determination that the confidence level of the predicted failure state of the PC exceeds a maximum threshold; mapping, based on the third determination, non-migrated data stored in the source device to the high priority network slice; and migrating the non-migrated data to the target device.
    Type: Application
    Filed: July 22, 2022
    Publication date: January 25, 2024
    Inventors: Parminder Singh Sethi, Lakshmi Saroja Nalam, Shelesh Chopra
  • AUTO TIME OPTIMIZATION FOR MIGRATION OF APPLICATIONS
    Publication number: 20240176651
    Abstract: Embodiments described herein relate to methods, systems, and non-transitory computer readable mediums storing instructions for creating and executing migration workflows to replicate or migrate data from one device or set of devices to another device or set of devices. In one or more embodiments, migrations involve obtaining relationship information with regards to the applications that will be migrated from one device to another device or set of devices. This relationship information is used to determine which applications and/or other system resources are affected by the migration, including those applications/system resources that are not being migrated. The migrations are performed in such a way to minimize inconvenience to the end users, by having the migration take place at a time when both the application being migrated, and related applications have reduced usage or idle time.
    Type: Application
    Filed: November 28, 2022
    Publication date: May 30, 2024
    Inventors: Parminder Singh Sethi, Lakshmi Saroja Nalam, Shelesh Chopra
  • System and method for estimation of time to completion for heterogeneous application upgrades in a customer environment
    Patent number: 11789751
    Abstract: A method for managing a client environment includes identifying, by an application upgrade monitoring agent, the application upgrade for an application, in response to the identifying: obtaining device configuration information associated with a client device executing an instance of the application, wherein the client device is executing on the client environment, sending an upgrade time estimation request to a device emulation system, wherein the upgrade time estimation request comprises the device configuration information, obtaining, in response to the upgrade time estimation request, an upgrade estimation from the device emulation system, wherein the upgrade estimation specifies a period of time the application upgrade is expected to take to complete on the client device, and initiating execution of the application upgrade on the client device based on the upgrade estimation.
    Type: Grant
    Filed: July 27, 2021
    Date of Patent: October 17, 2023
    Assignee: EMC IP HOLDING COMPANY LLC
    Inventors: Parminder Singh Sethi, Lakshmi Nalam, Vasanth DS, Shelesh Chopra
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