Search Patents
  • Publication number: 20230221938
    Abstract: A method and system for predicting post-upgrade outcomes in information technology environments through proactive upgrade issue testing. At least with respect to computing, an upgrade may entail the replacement of a product—in the form of hardware, software, and/or firmware—with a newer or better version, which may serve to bring the product up to date, improve the characteristic(s) of the product, and/or resolve any issue(s) inflicting the product. Further, the process of upgrading a product in view of an issue therein is often reactive—that is, it is often required that a customer experiences and reports an issue for a product to a vendor prior to the issuance of an upgrade to the customer that addresses the issue for the product by the vendor. Presently, what is lacking is a mechanism through which product upgrades may be presented to customers proactively in order to minimize product failure and/or downtime.
    Type: Application
    Filed: January 7, 2022
    Publication date: July 13, 2023
    Inventors: Parminder Singh Sethi, Shelesh Chopra
  • Publication number: 20220229915
    Abstract: In one aspect, an example methodology implementing the disclosed techniques includes receiving an input to register a device for tracking, the input comprising registration data specifying the device and one or more components in the device to register for tracking and a minimum acceptance criterion for each of the one or more components, the minimum acceptance criterion for a registered component defines a minimum threshold percentage of votes needed to approve a modification to the registered component. The method also includes recording the device identifier and the registration data related to the device in a device ledger, generating a rule execution set for the device ledger, the rule execution set comprising one or more rules pertaining to approval of requests to modify the device, and processing requests to modify the device or the one or more registered components in the device based on the specified minimum acceptance criterion and the rule execution set.
    Type: Application
    Filed: January 20, 2021
    Publication date: July 21, 2022
    Applicant: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Anannya Roy Chowdhury, Anshul Saxena
  • Patent number: 11588697
    Abstract: In one embodiment, at least one processing device is configured to assign a plurality of devices of a cluster to a logical host group where at least one of the devices assigned to the logical host group has a network time parameter that is different than another of the devices assigned to the logical host group. The at least one processing device is further configured to determine a target network time parameter for the logical host group based at least in part on network time parameter related information about a given device of the plurality of devices assigned to the logical host group and to cause the plurality of devices to configure their respective network time parameters to the target network time parameter based at least in part on the assignment of the plurality of devices to the logical host group.
    Type: Grant
    Filed: January 21, 2021
    Date of Patent: February 21, 2023
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Suren Kumar, Vinod Durairaj
  • Patent number: 11775819
    Abstract: Methods, apparatus, and processor-readable storage media for automated configuration determinations for data center devices using artificial intelligence are provided herein. An example computer-implemented method includes obtaining input information pertaining to one or more device-related changes to a data center; obtaining telemetry data attributed to one or more devices in the data center; determining one or more device configurations for implementation in at least one device in the data center in connection with the one or more device-related changes by processing the input information and the obtained telemetry data using one or more artificial intelligence techniques; and performing at least one automated action based at least in part on the one or more determined device configurations.
    Type: Grant
    Filed: May 6, 2020
    Date of Patent: October 3, 2023
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Bijan Kumar Mohanty, Hung T Dinh
  • Patent number: 11561880
    Abstract: Various systems and methods are provided for analyzing the effect(s) that a configuration change to one device has on other connected devices. In one embodiment, the disclosed functionality includes determining connectivity information associated with a data center, where the data center comprises at least a first device and a second device; discovering one or more changes to a configuration of the first device; determining, based at least in part on the connectivity information, that the second device is impacted by the one or more changes to the configuration of the first device; and determining one or more impacts to the second device as a result of the one or more changes, where each of the one or more impacts indicates a positive impact to the second device, a negative impact to the second device, or no impact to the second device.
    Type: Grant
    Filed: February 28, 2020
    Date of Patent: January 24, 2023
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Sathish Kumar Bikumala
  • Publication number: 20240028321
    Abstract: A method for managing an application upgrade includes: making a first determination that an urgent fix is received from an application monitoring agent; making, based on the first determination, a second determination that a high priority network slice of a network exists; mapping, based on the second determination, the urgent fix to the high priority network slice; making a third determination that a prerequisite fix is required; mapping the prerequisite fix to the high priority network slice; sending the prerequisite fix and the urgent fix to the reordering engine; reordering at least one fix available in a receiving queue of the reordering engine to prioritize the prerequisite fix and the urgent fix in the receiving queue; sending the prerequisite fix and the urgent fix to a client device upgrade manager; and initiating upgrading of a client device based on the prerequisite fix and the urgent fix.
    Type: Application
    Filed: July 22, 2022
    Publication date: January 25, 2024
    Inventors: Parminder Singh Sethi, Lakshmi Saroja Nalam, Shelesh Chopra
  • Patent number: 11023222
    Abstract: An apparatus comprises a processing device configured to identify software updates available for software applications installed on a computing resource, at least a given one of the software updates for a given one of the software applications comprising information characterizing features of the given software application affected by the given software update. The processing device is also configured to determine frequencies of usage of the features of the given software application, and to select a number of allowable deferrals for the given software update based at least in part on the information characterizing the features of the given software application affected by the given software update and the determined frequencies of usage. The processing device is further configured to generate a software update notification for the given software update comprising an indication of a remaining number of the allowable deferrals for the given software update.
    Type: Grant
    Filed: June 11, 2020
    Date of Patent: June 1, 2021
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Aarsi Kumar
  • Publication number: 20210157900
    Abstract: Various systems and methods are provided for using dummy characters to provide enhanced security of a user's login credentials. The functionality disclosed herein provides specific steps for the creation, evaluation, storage, and use of such dummy characters in conjunction with a user's login credentials. Dummy characters can be thought of as characters that are not part of a user's actual password, but which are mixed in and around the actual characters when the password is being entered, in order to protect a user's true password from prying eyes and nefarious actors. Dummy characters can be associated with a specific user and/or a specific device or devices associated with a specific user. The functionality provided herein prevents a nefarious actor from simply repeating an entire password string (including the dummy characters) on a device that is not associated with the user whose credentials the nefarious actor is attempting to misappropriate.
    Type: Application
    Filed: November 27, 2019
    Publication date: May 27, 2021
    Inventors: Parminder Singh Sethi, Lakshmi Saroja Nalam
  • Publication number: 20240029078
    Abstract: An adaptive carbon dioxide (CO2) emissions reduction system operating on a client information handling system may comprise a processor, a network interface device, and a graphical user interface (GUI) to gather analytics for an executing software application hardware power consumption analytics, and a location for the client information handling system, determine a power CO2 emissions value estimating CO2 emitted during a measured consumption of power at the location based on the hardware power consumption analytics, determine that updated power consumption exceeds a maximum power draw threshold value determined based on user input for decreasing the power CO2 emissions value and location, and display a hardware reconfiguration recommendation for reconfiguring a hardware component currently configured for high performance to a power conservation setting.
    Type: Application
    Filed: July 22, 2022
    Publication date: January 25, 2024
    Applicant: Dell Products, LP
    Inventors: Deeder M. Aurongzeb, Malathi Ramakrishnan, Parminder Singh Sethi
  • Patent number: 11586964
    Abstract: Methods, apparatus, and processor-readable storage media for device component management using deep learning techniques are provided herein. An example computer-implemented method includes obtaining telemetry data from one or more enterprise devices; determining, for each of the one or more enterprise devices, values for multiple device attributes by processing the obtained telemetry data; generating, for each of the one or more enterprise devices, at least one prediction related to lifecycle information of at least one device component by processing the determined attribute values using one or more deep learning techniques; and performing one or more automated actions based at least in part on the at least one generated prediction.
    Type: Grant
    Filed: January 30, 2020
    Date of Patent: February 21, 2023
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Akanksha Goel, Hung T. Dinh, Sabu K. Syed, James S. Watt, Kannappan Ramu
  • Patent number: 10855523
    Abstract: A component tracking system includes a plurality of devices that each include a device component monitoring subsystem that monitors for and records the addition and/or removal of device components to/from that device. A device component manager system that is coupled to each of the plurality of devices identifies, via a recording by a first device monitoring subsystem in a first device included in the plurality of devices, the removal of a first device component from the first device. The device component manager system then determines, via a recording by a second device component monitoring subsystem in a second device included in the plurality of devices, that the first device component has been added to the second device within a time period and, in response, the device component manager device prevents a removed first device component alarm.
    Type: Grant
    Filed: April 30, 2019
    Date of Patent: December 1, 2020
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Vaideeswaran Ganesan, Arjit Rastogi, Prabhat Chandra Biswas
  • Patent number: 11720434
    Abstract: An apparatus comprises at least one processing device that is configured to implement a data collection agent and obtain a telemetry data collection specification. The at least one processing device is configured to train the data collection agent based at least in part on the telemetry data collection specification and to obtain an issue description corresponding to a technical support issue associated with a source device of an information processing system. The at least one processing device is configured to generate a telemetry data collection query based at least in part on the obtained issue description using the trained data collection agent and to submit the query to the source device. The at least one processing device is configured to obtain from the source device, telemetry data generated based at least in part on the query and to present the telemetry data to a user via a graphical user interface.
    Type: Grant
    Filed: January 25, 2021
    Date of Patent: August 8, 2023
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Landon Martin Chambers
  • Patent number: 11537459
    Abstract: Methods, apparatus, and processor-readable storage media for automatically predicting device failure using machine learning techniques are provided herein. An example computer-implemented method includes obtaining telemetry data from at least one client device; predicting failure of at least a portion of the at least one client device by processing at least a portion of the telemetry data using a first set of one or more machine learning techniques; predicting lifespan information pertaining to at least a portion of the at least one client device by processing the predicted failure and at least a portion of the telemetry data using a second set of one or more machine learning techniques; and performing at least one automated action based at least in part on one or more of the predicted failure and the predicted lifespan information.
    Type: Grant
    Filed: March 27, 2020
    Date of Patent: December 27, 2022
    Assignee: EMC IP Holding Company LLC
    Inventors: Parminder Singh Sethi, Hung T. Dinh, Bijan K. Mohanty
  • Publication number: 20240029096
    Abstract: A hardware life extension learning recommendation and reward system of an information handling system may comprise a network interface device to receive operational telemetries from a first and a second computing device that each include a high temperature warning, an error for a labeled hardware type, and execution of a specific application, and a processor to determine, based on these telemetries, that failure of a first component of the labeled hardware type previously occurred at the first device, failure of a second component of the labeled hardware type has occurred at the second device, and execution at the first device of a previous recommendation to limit access to resources of the first component made available to the specific application extended the first component lifetime. A new recommendation may be transmitted to the second device to limit access to resources of the second component to the specific application.
    Type: Application
    Filed: July 22, 2022
    Publication date: January 25, 2024
    Applicant: Dell Products, LP
    Inventors: Deeder M. Aurongzeb, Malathi Ramakrishnan, Parminder Singh Sethi
  • Publication number: 20230221939
    Abstract: A method and system for version history based upgrade testing across simulated information technology (IT) environments. At least with respect to computing, an upgrade may entail the replacement of a product - in the form of hardware, software, and/or firmware - with a newer or better version, which may serve to bring the product up to date, improve the characteristic(s) of the product, and/or resolve any issue(s) inflicting the product. Further, through the process of upgrade testing, an upgrade may be assessed to determine its impact on an operability of varying environments following application of the upgrade thereon. The disclosed method and system, accordingly, propose a framework directed to conducting upgrade tests within simulated IT environments - each reflective of different computing resources and upgrade histories - where results of the simulations may be examined to ascertain which environment configurations (if any) may cause the tested upgrade to fail.
    Type: Application
    Filed: January 7, 2022
    Publication date: July 13, 2023
    Inventors: Parminder Singh Sethi, Shelesh Chopra, Kanika Kapish
  • Patent number: 11552840
    Abstract: A component tracking system includes a plurality of devices that each include a device component monitoring subsystem that monitors for and records the addition and/or removal of device components to/from that device. A device component manager system that is coupled to each of the plurality of devices identifies, via a recording by a first device monitoring subsystem in a first device included in the plurality of devices, the removal of a first device component from the first device. The device component manager system then determines, via a recording by a second device component monitoring subsystem in a second device included in the plurality of devices, that the first device component has been added to the second device within a time period and, in response, the device component manager device prevents a removed first device component alarm.
    Type: Grant
    Filed: November 30, 2020
    Date of Patent: January 10, 2023
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Vaideeswaran Ganesan, Arjit Rastogi, Prabhat Chandra Biswas
  • Patent number: 11029938
    Abstract: A method includes identifying at least one software update available for a given computing device, determining a state of the given computing device, and utilizing a machine-learning based predictive model to assess compatibility of the at least one software update with the given computing device based at least in part on the state of the given computing device, the machine learning-based predictive model being trained utilizing historical incident data for a plurality of incidents associated with application of software updates to a plurality of computing devices. The method also includes generating a recommendation notification indicating compatibility of the at least one software update with the given computing device, and providing the recommendation notification in conjunction with presentation of one or more user interface features controlling whether to apply the at least one software update to the given computing device.
    Type: Grant
    Filed: November 22, 2019
    Date of Patent: June 8, 2021
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Mohammad Rafey
  • Publication number: 20230393834
    Abstract: A method for managing an application upgrade includes: obtaining metadata of a client device from a production host (PH) client device twin; executing, using the metadata, an emulation to generate an application upgrade strategy for applying a plurality of application upgrades; setting, using the metadata, a first entry in a PH required properties file; transferring the application upgrade strategy and the first entry from the PH client device twin to a client environment (CE) client device twin; storing, the application upgrade strategy and the first entry in a CE required properties file; initiating the plurality of application upgrades based on the application upgrade strategy and the first entry; setting a second entry in a CE reported properties file; transferring the second entry from the CE client device twin to the PH client device twin; and verifying a status of the plurality of application upgrades using the second entry.
    Type: Application
    Filed: June 3, 2022
    Publication date: December 7, 2023
    Inventors: Parminder Singh Sethi, Lakshmi Saroja Nalam, Shelesh Chopra
  • Patent number: 11157380
    Abstract: Methods, apparatus, and processor-readable storage media for device temperature impact management using machine learning techniques are provided herein. An example computer-implemented method includes obtaining one or more notifications pertaining to temperature information associated with one or more devices; generating one or more predictions pertaining to at least one potential problem with at least one of the one or more devices by applying one or more machine learning models to the one or more obtained notifications; determining one or more automated actions related to the one or more predictions by utilizing at least one neural network to process data associated with temperature control for the at least one device; and automatically initiating the one or more automated actions.
    Type: Grant
    Filed: October 28, 2019
    Date of Patent: October 26, 2021
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Hung T. Dinh, Sabu K. Syed, Kannappan Ramu
  • Patent number: 11748086
    Abstract: An apparatus comprises a processing device configured to detect that a given software upgrade is available for a given computing device, to identify other computing devices on which the given software upgrade has been installed that exhibit at least a threshold level of similarity to the given computing device, and to determine whether any issues were encountered on the other computing devices as a result of the given software upgrade. The processing device is also configured to generate a recommendation as to whether to initiate download of the given software upgrade on the given computing device based at least in part on whether any issues were encountered on the other computing devices as a result of the given software upgrade, and to initiate download of the given software upgrade on the given computing device based at least in part on the generated recommendation.
    Type: Grant
    Filed: January 22, 2021
    Date of Patent: September 5, 2023
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Aarsi Kumar, Kanika Kapish
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