Search Patents
  • Determining compression levels to apply for different logical chunks of collected system state information
    Patent number: 11632128
    Abstract: An apparatus comprises a processing device configured to collect system state information from host devices, to split the collected system state information into logical chunks, and to determine, based at least in part on a plurality of factors, a compression level to be applied to each of the logical chunks. The plurality of factors comprise a first factor characterizing a time at which the collected system state information is needed at a destination device and at least a second factor characterizing resources available for at least one of performing compression of the collected system state information and transmitting the collected system state information over at least one network to the destination device. The processing device is further configured to apply the determined compression level to each of the logical chunks to generate compressed logical chunks, and to transmit the compressed logical chunks to the destination device.
    Type: Grant
    Filed: July 20, 2021
    Date of Patent: April 18, 2023
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Lakshmi Saroja Nalam, Durai S. Singh
  • SYSTEM AND METHOD TO ENSURE SECURE AND AUTOMATIC SYNCHRONIZATION OF CREDENTIALS ACROSS DEVICES
    Publication number: 20210182377
    Abstract: An access credential is modified at one device, wherein the device is part of a secure private network of multiple devices. Each other device in the secure private network receives notification of the modification. The credential modification is implemented when at least a subset of the other devices each accept the credential modification.
    Type: Application
    Filed: December 16, 2019
    Publication date: June 17, 2021
    Inventors: Parminder Singh Sethi, Anshul Saxena, Vamsi Krishna Tadikamalla
  • METHOD AND SYSTEM FOR GENERATING A QUESTION PATH GRAPH FOR TECHNICAL SUPPORT
    Publication number: 20230121453
    Abstract: In general, embodiments relate to a method for managing a technical support session, comprising: generating a question path graph (QPG) based on a plurality of question sequences associated with technical support sessions, and displaying at least a portion of the QPG to a technical support person (TSP) during a technical support session.
    Type: Application
    Filed: October 15, 2021
    Publication date: April 20, 2023
    Inventors: Shelesh Chopra, Parminder Singh Sethi, Akanksha Goel, Kanika Kapish
  • METHOD AND APPARATUS FOR MICROSERVICE ARCHITECTURE FOR LOCALLY BASED APPLICATIONS
    Publication number: 20210133770
    Abstract: An information handling system includes a processor configured to store a first module of a software application, the first module of the software application selected based on customer journey information pertaining to usage of the software application. The processor begins execution of the first module prior to receipt of a second module of the software application, the second module selected based on the customer journey information.
    Type: Application
    Filed: November 5, 2019
    Publication date: May 6, 2021
    Inventors: Parminder Singh Sethi, Sharmad Naik
  • METHOD AND SYSTEM FOR AUGMENTING A QUESTION PATH GRAPH FOR TECHNICAL SUPPORT
    Publication number: 20230118212
    Abstract: In general, embodiments relate to a method for managing a technical support session, comprising: determining a technical support issue (TSI) for a technical support session; identifying a question path graph (QPG) associated with the TSI; and displaying at least a portion of the QPG to a technical support person (TSP) during the technical support session.
    Type: Application
    Filed: October 15, 2021
    Publication date: April 20, 2023
    Inventors: Shelesh Chopra, Parminder Singh Sethi, Akanksha Goel, Kanika Kapish
  • PREDICTION OF SECURITY LEVELS FOR INCOMING DATA
    Publication number: 20230396630
    Abstract: Techniques for management of data security are disclosed. For example, a method comprises collecting data from one or more devices, and predicting security levels of respective portions of the data using one or more machine learning algorithms. In the method, security configurations for a subset of the respective portions of the data are implemented based, at least in part, on corresponding predicted security levels of the subset of the respective portions.
    Type: Application
    Filed: June 7, 2022
    Publication date: December 7, 2023
    Inventors: Parminder Singh Sethi, Nithish Kote, Thanuja C
  • AUTOMATED AND CUSTOMIZED ENTITLEMENT RECOMMENDATION
    Publication number: 20210406976
    Abstract: A method comprises extracting data for one or more assets corresponding to a user, and analyzing the data using one or more machine learning models. The analyzing comprises predicting whether the one or more assets will require at least one of replacement and service. In the method, one or more entitlement recommendations for the user are generated based on the analysis, and the one or more entitlement recommendations are transmitted to the user.
    Type: Application
    Filed: June 30, 2020
    Publication date: December 30, 2021
    Inventors: Parminder Singh Sethi, Sathish Kumar Bikumala, Deepak Gowda
  • ESCALATED AUTHENTICATION SYSTEM TO PERFORM AN INTEGRITY-CHECK BASED ON BEHAVIOR PATTERNS
    Publication number: 20220318361
    Abstract: Aspects of the disclosure include an escalated authentication system based on user behavior patterns. A user's behavior pattern on a device is collected and/or learned. The collected or learned pattern can be compared to subsequent behavior patterns to determine whether the current user is genuine or suspicious. Users deemed suspicious are subject to increased authentication requirements, often on-the-fly.
    Type: Application
    Filed: April 6, 2021
    Publication date: October 6, 2022
    Inventors: Parminder Singh Sethi, Madhuri Dwarakanath, Bing Liu, Srinath Kappgal
  • CUSTOMIZING USER INTERFACE COMPONENTS
    Publication number: 20210124596
    Abstract: A user interface is presented to a user. The method determines whether or not to customize a size of one or more components on the user interface. The method then determines one or more candidate components on the user interface to customize, when a determination is made to customize a size of one or more components on the user interface. The method customizes the one or more candidate components on the user interface, and presents a customized user interface to the user.
    Type: Application
    Filed: October 24, 2019
    Publication date: April 29, 2021
    Inventors: Parminder Singh Sethi, Lakshmi Soroja Nalam
  • System and method to ensure secure and automatic synchronization of credentials across devices
    Patent number: 11321446
    Abstract: An access credential is modified at one device, wherein the device is part of a secure private network of multiple devices. Each other device in the secure private network receives notification of the modification. The credential modification is implemented when at least a subset of the other devices each accept the credential modification.
    Type: Grant
    Filed: December 16, 2019
    Date of Patent: May 3, 2022
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Anshul Saxena, Vamsi Krishna Tadikamalla
  • AUTOMATED MANAGEMENT OF POWER DISTRIBUTION DURING A POWER CRISIS
    Publication number: 20210397239
    Abstract: A method comprises analyzing performance data of a system using one or more machine learning techniques. The system comprises a plurality of hardware components. In the method, a priority list of the plurality of hardware components is generated based on the analysis, and power from one or more power sources is distributed to one or more of the plurality of hardware components based on the priority list.
    Type: Application
    Filed: June 19, 2020
    Publication date: December 23, 2021
    Inventors: Parminder Singh Sethi, Suren Kumar
  • EVENT-BASED OPERATIONAL DATA COLLECTION FOR IMPACTED COMPONENTS
    Publication number: 20220229753
    Abstract: A method comprises receiving a notification of an issue with at least one component of a plurality of components in a computing environment. One or more machine learning algorithms are used to determine one or more components of the plurality of components impacted by the issue with the at least one component. The method further comprises collecting operational data for the at least one component and the one or more impacted components.
    Type: Application
    Filed: January 15, 2021
    Publication date: July 21, 2022
    Inventors: Parminder Singh Sethi, Anannya Roy Chowdhury
  • DYNAMIC STRATEGY GENERATION FRAMEWORK FOR UPDATES
    Publication number: 20230333832
    Abstract: Various embodiments of the invention are related to a method of performing upgrades to a computing system. After an initial upgrade strategy is produced by a device emulation system, one or more embodiments of the invention may produce a more refined upgrade strategy based on changes in key aspects identified in the initial upgrade strategy. These key aspects or key identifiers of the system are monitored throughout the upgrade process and are used to refine the upgrade strategy.
    Type: Application
    Filed: April 18, 2022
    Publication date: October 19, 2023
    Inventors: Parminder Singh Sethi, Lakshmi Nalam, Shelesh Chopra, Malathi R
  • Automated and customized entitlement recommendation
    Patent number: 11869060
    Abstract: A method comprises extracting data for one or more assets corresponding to a user, and analyzing the data using one or more machine learning models. The analyzing comprises predicting whether the one or more assets will require at least one of replacement and service. In the method, one or more entitlement recommendations for the user are generated based on the analysis, and the one or more entitlement recommendations are transmitted to the user.
    Type: Grant
    Filed: June 30, 2020
    Date of Patent: January 9, 2024
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Sathish Kumar Bikumala, Deepak Gowda
  • SYSTEM AND METHOD FOR GRAPHICAL MENU MANAGEMENT
    Publication number: 20210149556
    Abstract: Graphical menu management may be based on variable-length inputs to a touch sensitive display. An information handling system displays a graphical user interface presenting a listing of messages, channels, or other content. When a user makes a gestural input to the touch sensitive display, the information handling system determines a relative length of the input. The information handling system generates a menu of options based on the relative length of the input.
    Type: Application
    Filed: November 18, 2019
    Publication date: May 20, 2021
    Inventors: Parminder Singh Sethi, Madhuri Dwarakanath, Avinash Vishwanath
  • Automated management of power distribution during a power crisis
    Patent number: 11327545
    Abstract: A method comprises analyzing performance data of a system using one or more machine learning techniques. The system comprises a plurality of hardware components. In the method, a priority list of the plurality of hardware components is generated based on the analysis, and power from one or more power sources is distributed to one or more of the plurality of hardware components based on the priority list.
    Type: Grant
    Filed: June 19, 2020
    Date of Patent: May 10, 2022
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Suren Kumar
  • SYSTEM DRIVEN HETEROGENEOUS ROLLING UPGRADE STRATEGY
    Publication number: 20230333833
    Abstract: Various embodiments of the invention are related to a method of performing upgrades to a computing system. After an initial upgrade strategy is produced by a device emulation system, one or more embodiments of the invention may continue to refine the upgrade strategy if changes occur to key aspects of the system, before the upgrade is performed and/or completed. These key aspects or key identifiers of the system are monitored throughout the upgrade process and are used to refine the upgrade strategy.
    Type: Application
    Filed: April 18, 2022
    Publication date: October 19, 2023
    Inventors: Parminder Singh Sethi, Lakshmi Nalam, Shelesh Chopra, Malathi R
  • METHOD AND APPARATUS TO IDENTIFY A PROBLEM AREA IN AN INFORMATION HANDLING SYSTEM BASED ON LATENCIES
    Publication number: 20210149760
    Abstract: An information handling system may obtain timing information for processing among layers of a first client-side information handling system, and compare the timing information to threshold values to provide a comparison. The information handling system may use the comparison to identify an area of the first client-side information handling system in which a problem exists, and initiate remedial action directed to the problem.
    Type: Application
    Filed: November 15, 2019
    Publication date: May 20, 2021
    Inventors: Parminder Singh Sethi, Abhishek Santosh, Anshul Saxena
  • MOVEMENT OF OPERATIONS BETWEEN CLOUD AND EDGE PLATFORMS
    Publication number: 20240135229
    Abstract: Techniques are disclosed for moving operations between cloud and edge platforms. For example, a method comprises executing a machine learning algorithm on a cloud platform and analyzing results of executing the machine learning algorithm. Based at least in part on the analysis, a determination is made whether the machine learning algorithm should be additionally trained. Based at least in part on a negative determination further execution of the machine learning algorithm is transferred from the cloud platform to an edge platform.
    Type: Application
    Filed: October 18, 2022
    Publication date: April 25, 2024
    Inventors: Subhasis Bandyopadhyay, Parminder Singh Sethi
  • Customizing user interface components
    Patent number: 10990420
    Abstract: A user interface is presented to a user. The method determines whether or not to customize a size of one or more components on the user interface. The method then determines one or more candidate components on the user interface to customize, when a determination is made to customize a size of one or more components on the user interface. The method customizes the one or more candidate components on the user interface, and presents a customized user interface to the user.
    Type: Grant
    Filed: October 24, 2019
    Date of Patent: April 27, 2021
    Assignee: Dell Products L.P.
    Inventors: Parminder Singh Sethi, Lakshmi Soroja Nalam
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