Search Patents
  • System and method for automatic animation generation
    Patent number: 6433784
    Abstract: A system an method providing an easy to use tool for preparing animated characters for use on the Internet or in other environments. Requiring only limited user input and selection, the system and method essential automatically choreograph and synchronizes reusable animation components with dialog streams and with gestures. Once generated, the resulting choreography can be embedded into a hypertext markup language (HTML) web page with an appropriate audio player plug-in to deliver any number of animated dialogues with minimal wait time and minimal developer effort, or can be similarly embedded or used with other software.
    Type: Grant
    Filed: July 9, 1998
    Date of Patent: August 13, 2002
    Assignee: Learn2 Corporation
    Inventors: Richard Merrick, Michael Thenhaus, Wesley Bell, Mark Zartler
  • Method of Using a Virtual Assistant
    Publication number: 20210232245
    Abstract: Virtual assistants intelligently emulate a representative of a service provider by providing variable responses to user queries received via the virtual assistants. These variable responses may take the context of a user's query into account both when identifying an intent of a user's query and when identifying an appropriate response to the user's query.
    Type: Application
    Filed: April 16, 2021
    Publication date: July 29, 2021
    Inventors: Fred A. Brown, Tanya M. Miller, Mark Zartler
  • Providing Variable Responses in a Virtual-Assistant Environment
    Publication number: 20130174034
    Abstract: Virtual assistants intelligently emulate a representative of a service provider by providing variable responses to user queries received via the virtual assistants. These variable responses may take the context of a user's query into account both when identifying an intent of a user's query and when identifying an appropriate response to the user's query.
    Type: Application
    Filed: December 30, 2011
    Publication date: July 4, 2013
    Applicant: Next IT Corporation
    Inventors: Fred A. Brown, Tanya M. Miller, Mark Zartler
  • Wearable-Based Virtual Agents
    Publication number: 20140343928
    Abstract: Virtual agents may be implemented on a wearable device. The wearable device may include an input device to receive input and a communication component to send the input to a computing device for processing and to receive a response for the input. The wearable device may also include an output device to output the response via the virtual agent as part of a conversation with a user.
    Type: Application
    Filed: August 4, 2014
    Publication date: November 20, 2014
    Inventors: Fred Brown, Tanya M. Miller, Mark Zartler
  • Providing Variable Responses in a Virtual-Assistant Environment
    Publication number: 20180095565
    Abstract: Virtual assistants intelligently emulate a representative of a service provider by providing variable responses to user queries received via the virtual assistants. These variable responses may take the context of a user's query into account both when identifying an intent of a user's query and when identifying an appropriate response to the user's query.
    Type: Application
    Filed: November 30, 2017
    Publication date: April 5, 2018
    Inventors: Fred A. Brown, Tanya M. Miller, Mark Zartler
  • Data Disambiguation Systems and Methods
    Publication number: 20080005157
    Abstract: Various embodiments provide a state-based, regular expression parser in which data, such as generally unstructured text, is received into the system and undergoes a tokenization process which permits structure to be imparted to the data. Tokenization of the data effectively enables various patterns in the data to be identified. In some embodiments, one or more components can utilize stimulus/response paradigms to recognize and react to patterns in the data.
    Type: Application
    Filed: September 4, 2007
    Publication date: January 3, 2008
    Inventors: Mark Zartler, Robert Hust
  • Data disambiguation systems and methods
    Publication number: 20060004826
    Abstract: Various embodiments provide a state-based, regular expression parser in which data, such as generally unstructured text, is received into the system and undergoes a tokenization process which permits structure to be imparted to the data. Tokenization of the data effectively enables various patterns in the data to be identified. In some embodiments, one or more components can utilize stimulus/response paradigms to recognize and react to patterns in the data.
    Type: Application
    Filed: May 4, 2004
    Publication date: January 5, 2006
    Inventors: Mark Zartler, Robert Hust
  • DATA DISAMBIGUATION SYSTEMS AND METHODS
    Publication number: 20100106675
    Abstract: Various embodiments provide a state-based, regular expression parser in which data, such as generally unstructured text, is received into the system and undergoes a tokenization process which permits structure to be imparted to the data. Tokenization of the data effectively enables various patterns in the data to be identified. In some embodiments, one or more components can utilize stimulus/response paradigms to recognize and react to patterns in the data.
    Type: Application
    Filed: July 20, 2009
    Publication date: April 29, 2010
    Applicant: Next IT Corporation
    Inventors: Mark Zartler, Robert Hust
  • Data Disambiguation Systems and Methods
    Publication number: 20080005158
    Abstract: Various embodiments provide a state-based, regular expression parser in which data, such as generally unstructured text, is received into the system and undergoes a tokenization process which permits structure to be imparted to the data. Tokenization of the data effectively enables various patterns in the data to be identified. In some embodiments, one or more components can utilize stimulus/response paradigms to recognize and react to patterns in the data.
    Type: Application
    Filed: September 4, 2007
    Publication date: January 3, 2008
    Inventors: Mark Zartler, Robert Hust
  • Context-Based Virtual Assistant Conversations
    Publication number: 20140365407
    Abstract: A virtual assistant may communicate with a user in a conversational manner based on context. For instances, a virtual assistant may be presented to a user to enable a conversation between the virtual assistant and the user. A response to user input that is received during the conversation may be determined based on contextual values related to the conversation or system that implements the virtual assistant.
    Type: Application
    Filed: August 25, 2014
    Publication date: December 11, 2014
    Inventors: Fred Brown, Tanya M. Miller, Mark Zartler, Scott Buzan
  • Wearable-based virtual agents
    Patent number: 9563618
    Abstract: Virtual agents may be implemented on a wearable device. The wearable device may include an input device to receive input and a communication component to send the input to a computing device for processing and to receive a response for the input. The wearable device may also include an output device to output the response via the virtual agent as part of a conversation with a user.
    Type: Grant
    Filed: August 4, 2014
    Date of Patent: February 7, 2017
    Assignee: Next IT Corporation
    Inventors: Fred Brown, Tanya M Miller, Mark Zartler
  • Virtual Assistant Conversations
    Publication number: 20140365223
    Abstract: A virtual assistant may communicate with a user in a natural language that simulates a human. The virtual assistant may be associated with a human-configured knowledge base that simulates human responses. In some instances, a parent response may be provided by the virtual assistant and, thereafter, a child response that is associated with the parent response may be provided.
    Type: Application
    Filed: August 25, 2014
    Publication date: December 11, 2014
    Inventors: Fred Brown, Tanya M. Miller, Mark Zartler, Molly Q. Brown
  • Providing variable responses in a virtual-assistant environment
    Patent number: 9836177
    Abstract: Virtual assistants intelligently emulate a representative of a service provider by providing variable responses to user queries received via the virtual assistants. These variable responses may take the context of a user's query into account both when identifying an intent of a user's query and when identifying an appropriate response to the user's query.
    Type: Grant
    Filed: December 30, 2011
    Date of Patent: December 5, 2017
    Assignee: Next IT Innovation Labs, LLC
    Inventors: Fred A Brown, Tanya M Miller, Mark Zartler
  • Data Disambiguation Systems and Methods
    Publication number: 20070294288
    Abstract: Various embodiments provide a state-based, regular expression parser in which data, such as generally unstructured text, is received into the system and undergoes a tokenization process which permits structure to be imparted to the data. Tokenization of the data effectively enables various patterns in the data to be identified. In some embodiments, one or more components can utilize stimulus/response paradigms to recognize and react to patterns in the data.
    Type: Application
    Filed: September 4, 2007
    Publication date: December 20, 2007
    Inventors: Mark Zartler, Robert Hust
  • Providing variable responses in a virtual-assistant environment
    Patent number: 10983654
    Abstract: Virtual assistants intelligently emulate a representative of a service provider by providing variable responses to user queries received via the virtual assistants. These variable responses may take the context of a user's query into account both when identifying an intent of a user's query and when identifying an appropriate response to the user's query.
    Type: Grant
    Filed: November 30, 2017
    Date of Patent: April 20, 2021
    Assignee: VERINT AMERICAS INC.
    Inventors: Fred A. Brown, Tanya M. Miller, Mark Zartler
  • Method of using a virtual assistant
    Patent number: 11960694
    Abstract: Virtual assistants intelligently emulate a representative of a service provider by providing variable responses to user queries received via the virtual assistants. These variable responses may take the context of a user's query into account both when identifying an intent of a user's query and when identifying an appropriate response to the user's query.
    Type: Grant
    Filed: April 16, 2021
    Date of Patent: April 16, 2024
    Assignee: Verint Americas Inc.
    Inventors: Fred A. Brown, Tanya M. Miller, Mark Zartler
  • Virtual assistant conversations
    Patent number: 10438610
    Abstract: A virtual assistant may communicate with a user in a natural language that simulates a human. The virtual assistant may be associated with a human-configured knowledge base that simulates human responses. In some instances, a parent response may be provided by the virtual assistant and, thereafter, a child response that is associated with the parent response may be provided.
    Type: Grant
    Filed: August 25, 2014
    Date of Patent: October 8, 2019
    Assignee: VERINT AMERICAS INC.
    Inventors: Fred Brown, Tanya M Miller, Mark Zartler, Molly Q Brown
  • Context-based virtual assistant conversations
    Patent number: 10109297
    Abstract: A virtual assistant may communicate with a user in a conversational manner based on context. For instances, a virtual assistant may be presented to a user to enable a conversation between the virtual assistant and the user. A response to user input that is received during the conversation may be determined based on contextual values related to the conversation or system that implements the virtual assistant.
    Type: Grant
    Filed: August 25, 2014
    Date of Patent: October 23, 2018
    Assignee: VERINT AMERICAS INC.
    Inventors: Fred Brown, Tanya M Miller, Mark Zartler, Scott Buzan
  • APPARATUS, SYSTEM, AND METHOD FOR NATURAL LANGUAGE PROCESSING
    Publication number: 20170132220
    Abstract: User intent may be derived from a previous communication. For example, a text string for user input may be obtained. The text string may include a pronoun. Information from a communication received prior to receipt of the user input may be derived. The information may identify an individual. User intent may be derived from the text string and the information. This may include determining that the pronoun refers to the individual.
    Type: Application
    Filed: January 23, 2017
    Publication date: May 11, 2017
    Inventors: Fred Brown, Mark Zartler, Tanya M. Miller
  • Data disambiguation systems and methods
    Patent number: 7565368
    Abstract: Various embodiments provide a state-based, regular expression parser in which data, such as generally unstructured text, is received into the system and undergoes a tokenization process which permits structure to be imparted to the data. Tokenization of the data effectively enables various patterns in the data to be identified. In some embodiments, one or more components can utilize stimulus/response paradigms to recognize and react to patterns in the data.
    Type: Grant
    Filed: May 4, 2004
    Date of Patent: July 21, 2009
    Assignee: Next IT Corporation
    Inventors: Mark Zartler, Robert Hust
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