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  • Patent number: 11868735
    Abstract: In an embodiment, communication data including an interaction between at least two individuals in an organization is received via at least two communication platforms. Content of the interaction is extracted to produce extracted content. A frequency of interaction and a type of interaction between the at least two individuals is determined based on the extracted content. A map representative of social interaction within the organization is generated. The map includes an indication of the frequency of interaction and the type of interaction between the at least two individuals. A new frequency of the interaction and a new type of interaction for at least a first individual of the at least two individuals with another individual is determined based on the map. A signal representing the new frequency of interaction and the new type of interaction with the other individual in the organization is provided to a compute device.
    Type: Grant
    Filed: September 14, 2022
    Date of Patent: January 9, 2024
    Assignee: iCIMS, Inc.
    Inventors: Ryan Marples, Pratikkumar Maheshbhai Patel, Alex Wong, Jennifer Cafiero, Aaron D. Jeskie