Abstract: A messaging system support service advantageously allows various types of messaging systems to send intelligent notification alerts to message recipient(s). The Short Message System (SMS) can be used with Global System for Mobile communication (GSM) cellular telephone networks to send an intelligent alert to a mobile phone after a voice message has been delivered to the recipient's voice mail box. In reply, the recipient can respond with a SMS message that directs the voice mail box to take one or more predetermined directions in relation to the message.

Abstract: In the context of middleware products, an arrangement wherein a sender tags messages with authorization information identifying those users or groups who are authorized to view or receive the messages. Thus, even if multiple users will be connected to the same queue for reading messages, only specific receivers/consumers will be able to get the messages. Not only is a comfortable degree of security ensured, but the need to waste system resources, e.g., by using multiple queues for different kinds of messages, is summarily avoided.

Abstract: A system and method for transmitting an electronic mail message to one or more intended recipients, which allows the user to designate that an electronic mail message contains a request for information which requires a reply from the one or more intended recipients, monitors electronic mail messages incoming to the sender to detect whether a reply has been received within the response period, and upon receiving a reply from any of the one or more intended recipients, presents the reply to the sender with one or more user-selectable icons which allow the sender to accept the reply as sufficient or request more information from the one or more intended recipients in response to selection of a user-selectable icon.

Abstract: The invention includes methods and software for presenting a user with a set of interfaces that reveal what events are to occur, or are likely to occur, in a transaction, and provide the ability to program the automatic monitoring of these anticipated events with a customizable set of alerts. A merchant encodes events that are possible for the transaction as part of developing an online transaction system such as an online catalog. The data regarding these events is encoded in an electronic communication, such as an email or onsite transaction history item, such that this data can be detected by a receiving system. The method includes presenting and setting monitoring options for event notices that have not yet been received. The chosen options for event notices that have not yet been received are used to program the monitoring and alerting of the user when such event notices have or have not been received.

Abstract: A method, system, apparatus, and computer program product are presented for providing a user with the ability to limit the receipt of unwanted email messages. An encoded email identifier is generated by combining the user's local mailbox identifier along with encoded email acceptance parameter values that represent email acceptance criteria. The encoded email identifier is then used as the local-part portion of an email address in place of the user's local mailbox identifier. After receiving an incoming email message in which the encoded email identifier is a portion of the destination address of the incoming email message, an email server delivers the email message in accordance with the local mailbox identifier that is embedded in the encoded email identifier in response to a determination that one or more characteristics of the email message satisfy one or more email acceptance criteria that are encoded within the encoded email identifier.

Abstract: An apparatus and method for monitoring instant messaging user accounts are provided. The apparatus and method provide a mechanism by which transcripts of instant messages may be generated and analyzed to determine if inappropriate contact with unapproved users is occurring. A user is registered with an instant messaging service provider such that an indication as to whether or not transcripts of the user's instant messages should be stored. In addition, a listing of destination user identifications that are approved, and thus do not require transcripts, may be provided to the instant messaging service provider. Thereafter, when an instant message is received, a look-up of the source user identification of the instant message, and optionally, the destination user identification, may be used to determine if transcripts are to be stored. The transcript may be reported to an authorized recipient of the transcript.

Abstract: A method of generating a fingerprint of a bit sequence includes determining a relative occurrence frequency of each bit combination of a set of bit combinations in the bit sequence, wherein the set of bit combinations comprises all possible non-redundant sub-sequences of bits having at least one bit and at most a preset maximal number of bits. The method further includes determining for each bit combination of the set of bit combinations a difference value between the relative occurrence frequency of the bit combination and a random occurrence frequency, the random occurrence frequency relating to the expected random occurrence of the bit combination in the bit sequence. Moreover, the method includes allocating a set of bins, each bin of the set of bins being associated with a predetermined interval of difference values, each bin further relating to a bin value.

Abstract: According to one embodiment of the present invention, a method for cross-service tagging is provided. The method includes creating connections to multiple applications, each application having multiple entities. Relationships are determined between the entities within a single application and between entities across multiple applications. A tag is associated with a selected one of the entities in a first one of the multiple applications. Entities in other applications besides the first application are identified that are related to the selected entity, based on the determined relationships. The tag is propagated across multiple applications by associating the tag with the identified entities in the other applications. According to a second embodiment of the present invention, a method for inferring tags suggestions is provided. This method includes analyzing email messages to create keywords from text analysis, from bringing content and tags from other email messages or directory applications.