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Publication number: 20040260581Abstract: A system and method providing an integrated travel market broker system for facilitating transactions between travel services suppliers and buyers. The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals.Type: ApplicationFiled: March 10, 2004Publication date: December 23, 2004Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: James A. Baranowski, Michael Keith Laughlin, Mark B. McCulloch, Andrew Winterton
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Patent number: 7499864Abstract: A system and method providing a centralized network for facilitating travel reservations and/or services. The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals. The travel office point of service terminals provide a plurality of modules for various travel related applications such as a low fare search module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and an integrated e-mail booking system.Type: GrantFiled: August 12, 2002Date of Patent: March 3, 2009Assignee: American Express Travel Related Services Company, Inc.Inventors: David E. Campbell, Matt Fitzgerald, Philip A. Garcia, James Klein, Michael Keith Laughlin, Mike Qualantone, Debbie L. Schultz, Jean Shapiro
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Patent number: 12124977Abstract: The system includes a webserver (110) to generate a passenger journey document file (PJDF) (160) comprising a plurality of end-to-end passenger travel reservations (PTRs) for a set of passengers. The PJDF includes, for each travel leg of an end-to-end PTRs, a single-sheet integrated end-to-end travel instrument (Tl) template (1000A) populated with an official boarding pass identifier (BPID) (1209) issued by one of a plurality of disparate travel host systems (JTHSs) (1501, 1502, . . . , 150Y) for a respective leg. Each TI template comprising an emulated boarding pass barcode (1211) associated with the BPID for the respective leg, and for N checked-in luggage items for the respective passenger, populated with X temporary luggage tag identifiers (LTIDs) (1231A, 1233A) linked to up to X official bag tag identifiers (BTIDs) (1209) from the JTHS of the leg, wherein X and N are integers. There is a one-to-one correspondence between the LTIDs and BTIDs.Type: GrantFiled: June 27, 2023Date of Patent: October 22, 2024Assignee: Baggage Airline Guest Services, Inc.Inventor: Craig C. Mateer
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Publication number: 20110246248Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: ApplicationFiled: June 14, 2011Publication date: October 6, 2011Applicant: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Patent number: 7996248Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: GrantFiled: August 27, 2010Date of Patent: August 9, 2011Assignee: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Patent number: 8090604Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: GrantFiled: June 14, 2011Date of Patent: January 3, 2012Assignee: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Patent number: 7788117Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: GrantFiled: August 29, 2006Date of Patent: August 31, 2010Assignee: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Patent number: 7809592Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: GrantFiled: August 29, 2006Date of Patent: October 5, 2010Assignee: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Patent number: 7805323Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: GrantFiled: January 17, 2003Date of Patent: September 28, 2010Assignee: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Publication number: 20080306780Abstract: A travel selection and booking system is provided, that facilitates the selection of different travel offerings for the customer, realizes better utilization of capacities and often avoids cancellations and otherwise necessary re-bookings. This is achieved by offering a dynamic, customized internet site to each individual traveler, with pre-defined specifications given by his company or travel agent. In it he defines and arbitrarily changes his travel preferences and actual requests. Processed with an integrated parametric search engine, tour propositions and itineraries can be generated, evaluated and refreshed, so to allow easy research for options and updating or final booking.Type: ApplicationFiled: June 11, 2007Publication date: December 11, 2008Inventor: Roland Schirra
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Publication number: 20030144867Abstract: A system and method providing a centralized network for facilitating travel reservations and/or services The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals The travel office point of service terminals provide a plurality of modules for various travel related applications such as a low fare search module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and an integrated e-mail booking system.Type: ApplicationFiled: August 12, 2002Publication date: July 31, 2003Inventors: David E. Campbell, Matt Fitzgerald, Philip A. Garcia, James Klein, Michael Keith Laughlin, Mike Qualantone, Debbie L. Schultz, Jean Shapiro
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Publication number: 20140304013Abstract: A system for credit issuance provides for fully automated credit evaluation and card issuing integrated with travel provider ticketing and reservations. The system includes a travel provider processing system under control of travel provider, a credit card authentication and issuance system working under control of a credit card issue in conjunction with a payment transaction service in a banking system, and a plurality of travelers wishing take advantage of flights, promotions and convenient credit card issuance. Once a traveler books a ticket, information collected during the ticketing process is shared by a travel provider with a credit card issuer. With this information a determination is made by the credit card issuer that the traveler is eligible to receive an offer for a credit card.Type: ApplicationFiled: April 3, 2014Publication date: October 9, 2014Inventors: Matthew Massaus, Catherine Nieburg, Lisa Marie Herberger, Megan Basilio, Kelly Hixon Furman, Peggy Maher Doherty
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Patent number: 6308160Abstract: A method and system for operating and integrating an indoor golf facility in the operations of airport terminals, airlines, and goods and service providers. An integrated management system is provided that includes a remote host computer communicatively linked to a local host computer of an included indoor golf facility. The indoor golf facility provides travelers access to golf simulators, golf practice greens, and golf lessons with golf professionals working at the golf facility. The remote host computer functions in part as central reservations system and is linked to travel agents and individual travelers who can make reservations for golf lessons and/or golf simulators at any of a number of golf facilities to suit their travel itinerary.Type: GrantFiled: November 10, 1999Date of Patent: October 23, 2001Assignee: Rex Entertainment, Inc.Inventor: Diane H. Rex