Search Patents
  • Publication number: 20040260581
    Abstract: A system and method providing an integrated travel market broker system for facilitating transactions between travel services suppliers and buyers. The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals.
    Type: Application
    Filed: March 10, 2004
    Publication date: December 23, 2004
    Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: James A. Baranowski, Michael Keith Laughlin, Mark B. McCulloch, Andrew Winterton
  • Patent number: 7499864
    Abstract: A system and method providing a centralized network for facilitating travel reservations and/or services. The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals. The travel office point of service terminals provide a plurality of modules for various travel related applications such as a low fare search module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and an integrated e-mail booking system.
    Type: Grant
    Filed: August 12, 2002
    Date of Patent: March 3, 2009
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: David E. Campbell, Matt Fitzgerald, Philip A. Garcia, James Klein, Michael Keith Laughlin, Mike Qualantone, Debbie L. Schultz, Jean Shapiro
  • Patent number: 12124977
    Abstract: The system includes a webserver (110) to generate a passenger journey document file (PJDF) (160) comprising a plurality of end-to-end passenger travel reservations (PTRs) for a set of passengers. The PJDF includes, for each travel leg of an end-to-end PTRs, a single-sheet integrated end-to-end travel instrument (Tl) template (1000A) populated with an official boarding pass identifier (BPID) (1209) issued by one of a plurality of disparate travel host systems (JTHSs) (1501, 1502, . . . , 150Y) for a respective leg. Each TI template comprising an emulated boarding pass barcode (1211) associated with the BPID for the respective leg, and for N checked-in luggage items for the respective passenger, populated with X temporary luggage tag identifiers (LTIDs) (1231A, 1233A) linked to up to X official bag tag identifiers (BTIDs) (1209) from the JTHS of the leg, wherein X and N are integers. There is a one-to-one correspondence between the LTIDs and BTIDs.
    Type: Grant
    Filed: June 27, 2023
    Date of Patent: October 22, 2024
    Assignee: Baggage Airline Guest Services, Inc.
    Inventor: Craig C. Mateer
  • Publication number: 20110246248
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Application
    Filed: June 14, 2011
    Publication date: October 6, 2011
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
  • Patent number: 7996248
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Grant
    Filed: August 27, 2010
    Date of Patent: August 9, 2011
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
  • Patent number: 8090604
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Grant
    Filed: June 14, 2011
    Date of Patent: January 3, 2012
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
  • Patent number: 7788117
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Grant
    Filed: August 29, 2006
    Date of Patent: August 31, 2010
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
  • Patent number: 7809592
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Grant
    Filed: August 29, 2006
    Date of Patent: October 5, 2010
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
  • Patent number: 7805323
    Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.
    Type: Grant
    Filed: January 17, 2003
    Date of Patent: September 28, 2010
    Assignee: American Express Travel Related Services Company, Inc.
    Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
  • Publication number: 20080306780
    Abstract: A travel selection and booking system is provided, that facilitates the selection of different travel offerings for the customer, realizes better utilization of capacities and often avoids cancellations and otherwise necessary re-bookings. This is achieved by offering a dynamic, customized internet site to each individual traveler, with pre-defined specifications given by his company or travel agent. In it he defines and arbitrarily changes his travel preferences and actual requests. Processed with an integrated parametric search engine, tour propositions and itineraries can be generated, evaluated and refreshed, so to allow easy research for options and updating or final booking.
    Type: Application
    Filed: June 11, 2007
    Publication date: December 11, 2008
    Inventor: Roland Schirra
  • Publication number: 20030144867
    Abstract: A system and method providing a centralized network for facilitating travel reservations and/or services The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals The travel office point of service terminals provide a plurality of modules for various travel related applications such as a low fare search module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and an integrated e-mail booking system.
    Type: Application
    Filed: August 12, 2002
    Publication date: July 31, 2003
    Inventors: David E. Campbell, Matt Fitzgerald, Philip A. Garcia, James Klein, Michael Keith Laughlin, Mike Qualantone, Debbie L. Schultz, Jean Shapiro
  • Publication number: 20140304013
    Abstract: A system for credit issuance provides for fully automated credit evaluation and card issuing integrated with travel provider ticketing and reservations. The system includes a travel provider processing system under control of travel provider, a credit card authentication and issuance system working under control of a credit card issue in conjunction with a payment transaction service in a banking system, and a plurality of travelers wishing take advantage of flights, promotions and convenient credit card issuance. Once a traveler books a ticket, information collected during the ticketing process is shared by a travel provider with a credit card issuer. With this information a determination is made by the credit card issuer that the traveler is eligible to receive an offer for a credit card.
    Type: Application
    Filed: April 3, 2014
    Publication date: October 9, 2014
    Inventors: Matthew Massaus, Catherine Nieburg, Lisa Marie Herberger, Megan Basilio, Kelly Hixon Furman, Peggy Maher Doherty
  • Patent number: 6308160
    Abstract: A method and system for operating and integrating an indoor golf facility in the operations of airport terminals, airlines, and goods and service providers. An integrated management system is provided that includes a remote host computer communicatively linked to a local host computer of an included indoor golf facility. The indoor golf facility provides travelers access to golf simulators, golf practice greens, and golf lessons with golf professionals working at the golf facility. The remote host computer functions in part as central reservations system and is linked to travel agents and individual travelers who can make reservations for golf lessons and/or golf simulators at any of a number of golf facilities to suit their travel itinerary.
    Type: Grant
    Filed: November 10, 1999
    Date of Patent: October 23, 2001
    Assignee: Rex Entertainment, Inc.
    Inventor: Diane H. Rex