Abstract: The present invention enables the remote activation of a device by a packet-switched service, e.g., VoIP network service for the purposes of receiving calls identified as urgent from a pre-identified calling party when the device is disabled. The present invention enables registered users to select the calling parties they wish to receive emergency calls from.
Abstract: A method and apparatus for enabling a user to signal to the network that a call to be initiated or a call that is in progress needs to occur in a peer-to-peer relationship with the terminating endpoint. The network will then remove itself from the call signaling and media path and direct the signaling and media communication to occur directly between the two endpoints.
Abstract: The present invention enables retailers who use toll free services provided by a VoIP network service provider to obtain peering arrangements with international and domestic VoIP carriers to originate, terminate, and bridge multiple call legs among global locations across peering partner carriers.
Abstract: A method and system for assessing the installation of a component in a packet-switched network is described. In one example, provisioning scripts for a particular network component are generated. A determination of whether the provisioning scripts match a set of configuration parameters associated with the provisioning scripts is then made. Lastly, an alarm is generated in the event the provisioning scripts do not match the set of configuration parameters.
Abstract: A method and apparatus for ensuring that every path in an IP network that interconnects a pair of VoIP network elements comprises diverse network routes and is engineered with adequate bandwidth to support VoIP phone calls are disclosed. In the event that a single point of failure or inadequate bandwidth is detected between a pair of VoIP network elements, an alarm is issued and network engineers are notified to reconfigure the routes between the VoIP network element pair.
Abstract: The present invention enables a network to detect electrical interference caused by cellular phones and correct the problem by playing a network announcement to the network operator if the interference reaches a certain threshold level. In turn, the network operator will notify participants of the conference call of the interference and ask them to change the location of their cellular phones.
Abstract: A method and apparatus for enabling a subscriber of VoIP services to register a cellular phone as an on-net device with a defined interface to the VoIP network are disclosed. The present method enables calls placed between originating and terminating subscribers using registered cellular phones to be rerouted between the cellular networks and the VoIP network for call establishment.
Abstract: A method and apparatus for dynamically debiting a donation amount from an account in a communications network is described. In one embodiment, an interface associated with a network service bill used to allow a subscriber to designate the donation amount is provided to a customer. The data specifying the donation amount from said subscriber is then received by a dedicated application server. Afterwards, the donation amount is debited from the account associated with the network service bill.
Abstract: A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables a caller to enter access information for accessing a conference service using at least one natural language response.
Abstract: The present invention enables an alert message and the display of calling party identity on all on-hook phones associated with an extension sharing the same phone number, when one phone is off-hook and in use. In one exemplary embodiment, this capability enables all other members of a household to receive information regarding an incoming call even when one phone is in use by another member.
Abstract: The present invention enables an overlay capability to be invoked on network systems and elements that are designed to support multiple customer bases. Depending on the registered identification of the user, screens and other user interfaces that provide access to functions can be overlaid on the network component and segmented along customer classifications.
Abstract: Method and apparatus for controlling call volume in a packet-switched network is described. In one example, a number of concurrent calls per codec of a plurality of codecs is monitored. A concurrent call limit for each of the plurality of codecs is obtained. For each codec of the plurality of codecs, an indication is generated for each call causing the number of concurrent calls for the codec to exceed the concurrent call limit for the codec. In response to the indication, the call may be blocked or an alternative codec may be selected for the call.
Abstract: The present invention enables users of a network service to register with the network as valued shoppers, thereby allowing them to receive specialized treatment when calling registered retailers. The present invention enables retailers to register with the network, thereby allowing them to set preferred service logic for handling valued customer calls by the network.
Abstract: The present invention enables an overlay capability to be invoked on network systems and elements that are designed to support multiple customer bases. Depending on the registered identification of the user, screens and other user interfaces that provide access to functions can be overlaid on the network component and segmented along customer classifications.
Abstract: A method and apparatus for providing a method for determining the status of allocated phone numbers in a VoIP network by providing a tool to automatically determine whether allocated phone numbers are in service, deactivated, or waiting to be allocated phone numbers are disclosed. The present method enables access into service provisioning systems and their associated database regarding move, add, change, and disconnect operations to make this determination.
Abstract: A method and apparatus for enabling a retailer to track shoppers by a customer's phone number are disclosed. When the customer reaches a purchase target, e.g., a predefined amount of money spent at the retailer, the present invention enables a trigger to place an outbound call to the customer to present a promotional announcement, e.g., inviting the customer to come into the store of the retailer and to receive a discount at the point of sale.
Abstract: A method and apparatus for providing service providers with a method for determining the best usage of the DSP resources are disclosed. In one embodiment, a network map of DSP resources is also presented so that a service provider may determine whether to use regional DSP resources that are located geographically closer to the edge network elements in a network or to use centralized DSP resources that are located geographically more distant.
Abstract: A method and apparatus for enabling a network provider to download routing profiles into an intelligent Customer Premise Equipment (CPE) device to enable the CPE to determine the best provider to route a particular call to are disclosed. The CPE determines the best provider based on criteria specified by the subscriber and the network provider and then sends the call to a specific IP address, that has been previously been downloaded and configured in the CPE, to reach a selected network provider.
Abstract: The present invention enables an alert message and the display of calling party identity on all on-hook phones associated with an extension sharing the same phone number, when one phone is off-hook and in use. In one exemplary embodiment, this capability enables all other members of a household to receive information regarding an incoming call even when one phone is in use by another member.
Abstract: A method and apparatus for enabling a user to signal to the network that a call to be initiated or a call that is in progress needs to occur in a peer-to-peer relationship with the terminating endpoint. The network will then remove itself from the call signaling and media path and direct the signaling and media communication to occur directly between the two endpoints.