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  • Patent number: 11416777
    Abstract: Techniques herein relate to improving quality of classification models for differentiating different user intents by improving the quality of training samples used to train the classification models. Pairs of user intents that are difficult to differentiate by classification models trained using the given training samples are identified based upon distinguishability scores (e.g., F-scores). For each of the identified pairs of intents, pairs of training samples each including a training sample associated with a first intent and a training sample associated with a second intent in the pair of intents are ranked based upon a similarity score between the two training samples in each pair of training samples. A particular pair of training samples with a highest similarity score is selected and provided as output with a suggestion for modifying the particular pair of training samples.
    Type: Grant
    Filed: September 30, 2020
    Date of Patent: August 16, 2022
    Assignee: Oracle International Corporation
    Inventors: Gautam Singaraju, Jiarui Ding, Vishal Vishnoi, Mark Joseph Sugg, Edward E. Wong
  • Patent number: 10824962
    Abstract: Techniques for improving quality of classification models for differentiating different user intents by improving the quality of training samples used to train the classification models are described. Pairs of user intents that are difficult to differentiate by classification models trained using the given training samples are identified based upon distinguishability scores (e.g., F-scores). For each of the identified pairs of intents, pairs of training samples each including a training sample associated with a first intent and a training sample associated with a second intent in the pair of intents are ranked based upon a similarity score between the two training samples in each pair of training samples. The identified pairs of intents and the pairs of training samples having the highest similarity scores may be presented to users through a user interface, along with user-selectable options or suggestions for improving the training samples.
    Type: Grant
    Filed: September 28, 2018
    Date of Patent: November 3, 2020
    Assignee: Oracle International Corporation
    Inventors: Gautam Singaraju, Jiarui Ding, Vishal Vishnoi, Mark Joseph Sugg, Edward E. Wong