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  • Patent number: 10320633
    Abstract: Techniques for providing insights for web service providers are disclosed. In some embodiments, a system, process, and/or computer program product for providing insights for web service providers includes monitoring user activities on a web site; generating a dashboard for displaying a summary of the monitored user activities on the web site; and generating a recommendation for improving performance of the web site for display on the dashboard. For example, the recommendation can be for improving performance of search results on the web site and/or for improving content navigation on the web site.
    Type: Grant
    Filed: June 8, 2015
    Date of Patent: June 11, 2019
    Assignee: BloomReach Inc.
    Inventors: Wai Hung Wong, Nishant Deshpande, Pradeep Muthukrishnan, Vaibhav Avinash Chidrewar, Charlie Luo, Rahul Bhandari, Ashutosh Garg