Abstract: Techniques are described for reducing false alarms related to security and automation systems. One method includes receiving a request to activate a security function associated with a automation system, initiating a first security duration after a predetermined time associated with the received request, detecting an occurrence of an event associated with the automation system during the first security duration, initiating a second security duration based on the detecting, and broadcasting a message requesting authentication credentials at a location of the automation system during the second security duration.

Abstract: An automation system may include a control panel monitoring one more automation system components. When an event is detected at an automation system component, the control panel may automatically access a local or remote data source and identify procedures to be implemented in response to the event. The procedures may include follow-up actions and procedures specific to a particular dealer of the automation system. Dealer-specific procedures may then be displayed or otherwise communicated by the control panel to alert the user of what actions to take or to expect.

Abstract: The present invention extends to methods, systems, and computer program products for managing audio output through an intermediary. In some embodiments, an audio controller emulates a direct connection between an audio source device and an audio output device. In other embodiments, audio content local to an audio controller is combined with other audio content passing through the audio controller on its way from an audio source device to an audio output device. In additional embodiments, an audio output device is locked to an audio controller. The lock survives power cycling and soft resets of the audio output device. A special hard reset can be used to release the audio output device.

Abstract: A computer-implemented method for premises security is described. In one embodiment, a person passing through a perimeter of a predefined area is detected via a boundary sensor. Upon detecting the person passing through the perimeter of the predefined area, a camera is activated to capture an image of the person, the camera being positioned in relation to the predefined area. A notification is sent to a user determined to be nearest to the predefined area. The notification may include the image of the person. A proximity of a person in relation to a vehicle is detected via a proximity sensor. Upon determining the proximity of the person satisfies a predetermined threshold, a notification is sent to a user. Upon determining the proximity of the person satisfies the predetermined threshold, a camera positioned in relation to the vehicle is activated.

Abstract: A control panel is used to monitor events within a security system or other automation system. In the event an intruder enters a physical location, the intruder may attempt to damage the control panel to disrupt its operation. One or more sensors of the control panel may detect disruption in the operation of the control panel. Example sensors may detect an impact force, sudden acceleration, removal from a mounted location, or disruption of communication with an input/output element, such as a display device. When an event is detected at the control panel itself, the control panel can send a signal to a remote service provider, and the remote service provider can follow-up with the customer. The control panel and/or remote service provider may also determine when the control panel loses partial or complete power loss to identify the disruption as a potential crash-and-smash entry.