Abstract: Embodiments include a system, method, and a computer program product for notifying a technician when a repair task the technician is addressing may be negatively impacted by a nearby fault and/or if the technician is qualified to repair a nearby fault. The technician is qualified if the technician has the necessary skills, parts (e.g., materials), and/or equipment (test equipment) required to repair the nearby fault. In addition, embodiments include receiving and responding to queries from a technician to: determine whether any of the repair tasks associated with the technician's assigned tickets are futile tasks based on newly received faults or pending tickets; and determine whether the querying technician is qualified to address (e.g., repair) any newly received faults or pending tickets.

Abstract: Embodiments include a system, method, and a computer program product for installing operating data on a device. For example, the method may include searching a plurality of channels to locate a message on an active channel for the device, the message being transmitted on each of the plurality of channels; in response to locating the message, analyzing the message to determine a second channel from among the plurality of channels for downloading the operating data for the device, the second channel being different than the first channel; in response to determining the second channel, tuning the device to the second channel; downloading, via the second channel, the operating data for the device; and installing the operating data on the device.

Abstract: The present disclosure describes a monitoring device for determining one or more characteristics of one or more scheduled programs within one or more packetized elementary streams of one or more transport streams. The monitoring device receives the one or more transport streams from a service provider system and de-encapsulates the one or more packetized elementary streams from the one or more transport streams. The monitoring device determines the one or more characteristics of the one or more scheduled programs from the one or more packetized elementary streams. The one or more characteristics can be used by the monitoring device to adapt on a dynamic, real-time, or near real-time, basis to changes to the one or more transport streams.

Abstract: Disclosed herein are system, method, and computer program product embodiments for real-time enablement of over-the-top media service applications. An embodiment operates by receiving a device identifier from a customer device including a disabled third-party over-the-top (OTT) application, determining a verification status of the customer device based on the device identifier, determining a customer identifier associated with the customer device, and determining an entitlement status based on the customer identifier. The embodiment further operates by assigning a vendor-issued identifier to the customer identifier, generating a third-party token based on the verification status and the entitlement status, and sending the third-party token to the customer device and a third-party service associated with the disabled third-party OTT application.

Abstract: A service provider network can enable subscriber of a service with capabilities of performing one or more trick playback modes, such as pause, play, stop, fast-forward, and/or rewind to provide some examples, on media content provided by a service provider network that is being presently viewed by one or more subscribers while abiding by current copyright laws. The service provider network can broadcast the media content to a subscriber device that is associated with the subscriber and can simultaneously store an exclusive copy of the media content being displayed by the subscriber device. And, the systems, methods, and apparatuses can time-shift the exclusive copy of the media content in accordance with the one or more trick playback modes and can unicast the time-shifted copy of the media content to the subscriber device to perform the one or more trick playback modes.

Abstract: Systems and methods to remotely store and provide telecast programs are provided. The method includes storing an exclusive first transcoded copy of a program in a first configuration for a first user along with multiple shared transcoded copies in respective multiple configurations. The method includes receiving a request from the first user to view the program, streaming the first transcoded copy, determining based on one or more criteria whether the first transcoded copy is supported, and continuing to stream the first transcoded copy or switching to a second transcoded copy from the multiple transcoded copies based on the criteria.

Abstract: A wireless access point (WAP) determines whether to switch from one or more first communication channels to one or more second communication channels when the one or more first communication channels are experiencing congestion. The WAP determines an amount of congestion the one or more first communication channels are experiencing. When the one or more first communication channels are experiencing congestion, the WAP determines whether one or more communication devices can support, or reliably support, a channel switching announcement signal using the one or more first communication channels. If a sufficient number of communication devices from among the one or more communication devices can support, or reliably support, the channel switching announcement signal, the WAP broadcasts the channel switching announcement signal to the one or more communication devices to announce its intention to switch from the one or more first communication channels to the one or more second communication channels.

Abstract: Embodiments include a system, method, and a computer program product for broadcasting a universal message to a plurality subscriber devices. Embodiments include generating a universal message comprising information identifying one or more target subscriber devices from among the plurality of subscriber devices to execute an update or an event, broadcasting the universal message to each subscriber device of the plurality of subscriber devices, receiving a request, from the one or more target subscriber devices, to transmit a payload when the universal message comprises instructions to execute the update, and transmitting the payload to the one or more target subscriber devices.

Abstract: A wireless access point (WAP) supports one or more physical layer (PHY) operational parameters which can be restricted from use to lessen congestion within a wireless network (WN). The WAP periodically transmits a management frame to enable one or more communication devices to establish and/or maintain communication with the WAP. The wireless network can restrict one or more of the one or more PHY operational parameters, such as PHY data rates to provide an example, that are supported by the WAP from being utilized for communicating the management frame. This restriction of the one or more PHY operational parameters allows the WAP to periodically transmit the management frame at an increased PHY data rate thereby decreasing time needed for communicating the management frame which can lessen the congestion within the WN.

Abstract: A remote control device testing environment evaluates operational performance of physical implementations of remote control devices. This operational performance of the physical implementations of the remote control devices allows the integrated circuits of the remote control devices as well as integrated circuit interfaces electrically coupling these integrated circuits to each other to be evaluated. Additionally, the interconnection, such as electrical coupling to provide an example, between these integrated circuits and/or the integrated circuit interfaces can be evaluated which otherwise would not be evaluated by software simulation alone. Moreover, the evaluating of this operational performance of the physical implementations of the remote control devices allows these remote control devices to be in evaluated in a real world environment with exposure to various environmental factors, such as temperature, humidity, and/or electromagnetic interference to provide some examples.

Abstract: Embodiments include a system and method for a real-time distributed Transport Stream (TS) analysis that utilizes many parts of an available network to concurrently monitor TSs across a geographic region. Embodiments include the selection of a profile for each combination of a TS and a collection point where the profile includes one or more sets of acceptable transmission values or ranges associated with the combination. The profile may include for example, program service information tables, service information, TS transmission parameters, and/or general TS quality index analysis rules. Embodiments include real-time concurrent monitoring and analysis of multiple TSs from collection points distributed throughout the geographic region. As services associated with the TSs at different collection points evolve, the respective profiles and rules adapt accordingly to maintain the quality of service and performance associated with respective TS and collection point combinations.

Abstract: A luminaire includes a housing defining an interior volume. The luminaire also includes a lamp within the interior volume and configured to emit light. Additionally, the luminaire includes a wireless antenna positioned within the interior volume, configured to transmit or receive a wireless signal along a first direction, and configured to be operatively coupled to an access point. The wireless antenna can be entirely within the interior volume. The luminaire can include a first reflective surface within the interior volume and configured to redirect the wireless signal. The lamp can be configured to be electrically coupled to a power inserter that powers the access point.

Abstract: In a cable network, embodiments detect and remediate a non-responsive customer premise equipment (CPE) device in a customer's premise with minimal or no interaction with a customer. Embodiments may detect and remediate a non-responsive CPE device without rebooting the non-responsive CPE device or the associated cable modem. Embodiments include troubleshooting a data link layer (e.g., Open System Interconnection (OSI) layer 2, or media access control (MAC) layer) and a network layer (e.g., OSI layer 3, or Internet layer) between a service operator network and the non-responsive CPE device. Embodiments include a guided integration and a proactive integration method, computer program product, and system to reduce and/or eliminate the need for a customer service representative to reboot a cable modem, and/or for a customer to reboot a non-responsive CPE device resulting in a fast and less disruptive service experience for the customer.

Abstract: The present disclosure describes a point-to-multipoint communication system having a service provider system and one or more subscriber devices. The one or more subscriber devices include multiple physical layer (PHY) devices that can be used for upstream direction and/or downstream direction transfer of information to and/or from the service provider system. The one or more subscriber devices receive subscriber device configuration information from the service provider system indicating which of these multiple PHY devices are to be used for the upstream direction and/or the downstream direction transfer of the information to and/or from the service provider system. In some situations, the subscriber device configuration information identifies various types of information, such as video, audio, and/or data to provide some examples, to be transferred in the upstream direction and/or the downstream direction and/or one or more PHY devices to be used for transferring the various types of information.

Abstract: Disclosed herein are system, method, and computer program product embodiments for interrogating and remediating a device. For example, a method includes: transmitting instructions from a headend device to a plurality of remote devices, the instructions being for diagnosing a status of each of the plurality of devices; based on responses from the plurality of remote devices, identifying a set of remote devices from among the plurality of remote devices requiring remediation; categorizing each remote device of the set of remote devices into one of a plurality of categories based on a connectivity status between each remote device and the headend device; and assigning, for each of the plurality of categories, a respective number of connections for remediating the set of remote devices.

Abstract: The present disclosure describes an autonomous mechanism for implementing a flexible image repository that includes an image retrieval service and an image repository management application. The flexible image repository performs delta processing to provide a subset of stored images to a subscriber device when the image retrieval service receives an image update request. The subscriber device thus receives updates to the image repository in a manner that reduces bandwidth requirements at both the server and the client, allowing client-side images to be updated more frequently. A content manager may update the flexible image repository via the image repository management application, which tags images according to a naming convention prior to inserting the images in the image repository.

Abstract: The formulation and execution of a connectivity policy is disclosed herein to improve the performance of a wireless network (WN). A wireless access point (WAP) within the WN identifies electronic devices that have been granted access to the WN and/or are associated with the WAP to provide a connectivity catalog that forms the basis of the connectivity policy. This connectivity catalog is communicated to other WAPs within the network. In some situations, these other WAPs can execute the connectivity policy to deny access to electronic devices within the connectivity catalog to their corresponding networks. For example, these other WAPs can execute the connectivity policy on those electronic devices that are within a prescribed connectivity distance from the WAP that provided the connectivity catalog.

Abstract: Disclosed herein is a system, method, and computer program product for dynamically altering message rates through a transport. The system, method, and computer program product continually operates a transport and analyzes trend data using a moving average of producer rates and consumer rates. Keeping message flow at an optimal rate as system conditions vary throughout time enables efficient delivery of messages through multiple subsystems and intermediary transports to the messages' manifold endpoints.

Abstract: A system and method for controlling media devices are provided. A device controller includes a device control module. The device control module identifies media devices in a local network, such as a LAN. The device control module selects a media device from the identified media devices. Next the device control module selects content to be displayed on the selected media device. The device control module uses the local network to cause the selected media device to display the selected content.

Abstract: The present disclosure describes a dynamic optimization of delivery of one or more advertising messages of an advertising campaign. The various apparatuses and methods disclosed herein deliver the one or more advertising messages to a targeted audience of the advertising campaign. Thereafter, these apparatuses and methods monitor exposure of the targeted audience to the one or more advertising messages to generate an advertisement exposure list. This list can include members of the targeted audience that have not been exposed to the one or more advertising messages, members of the targeted audience that have been exposed to the one or more advertising messages less than an optimal frequency of exposure, and/or members of the targeted audience that have been exposed to the one or more advertising messages greater than or equal to the optimal frequency of exposure.