Abstract: To verify the integrity of optical paths through and among optical switches, optical signals are provided with co-propagating supplemental signals. The supplemental signals preferably have at least one characteristic which allows distinguishing one supplemental signal from another. Associated with a port of a switch, means are provided for detecting a supplemental signal and determining if the supplemental signal indicates that a desired optical signal is passing through the port as expected and desired. Means for imparting or changing the distinguishing characteristic of a supplemental signal may also be employed to facilitate verifying the passage of optical signals.

Abstract: A method for combining Internet protocols in a Differentiated Services model environment is described. The Session Initiation Protocol (SIP) and Common Open Policy Service (COPS) are combined together to provide methods of setting up a session and tearing down a session, while maintaining Authentication, Authorization, and Accounting (AAA) policies. The Open Settlement Policy (OSP) is also combined with SIP and COPS.

Abstract: A method for uniquely identifying calls having the same originating number and dialed number, and network components adapted to carry out that method. A Parking Manager receives a Park Request that includes the originating number, the dialed number, and a Network Call ID (Identification). The Parking Manager accesses a pool of Dialed Number Identification System (DNIS) override digits associated with the dialed number and returns these digits with the response to the Park Request. The originating number and DNIS override digits uniquely identify the call, and are combined with the destination number, and the combination is flagged as pending in the Parking Manager. The DNIS override digits are received by an Interactive Voice Response (IVR) system that uses a many-to-one mapping to identify the dialed number and complete the call, and returns a call arrival signal to the Parking Manager including a PPID generated by the Voice Response system to Parking Manager.

Abstract: An integrated series of security protocols is disclosed that protect remote user communications with remote enterprise services, and simultaneously protect the enterprises services from third parties. In the first layer, an implementation of the Secure Sockets Layer (SSL) version of HTTPS provides communications security, including authentication of the enterprise web server and the security of the transmitted data. The protocols provide for an identification of the user, and an authentication of the user to ensure the user is who he/she claims to be and a determination of entitlements that the user may avail themselves of within the enterprise system. Session security is described, particularly as to the differences between a remote user's copper wire connection to a legacy system and a user's remote connection to the enterprise system over a “stateless” public Internet, where each session is a single transmission, rather than an interval of time between logon and logoff, as is customary in legacy systems.

Abstract: An exemplary method and optical network that provide optical network restoration using refreshed state tables are disclosed. The exemplary method for recovering from a failure in an optical network using refreshed switch state tables includes generating and storing connection information in switch state tables of associated optical switches that define optical link connections to be made in the event of a failure, monitoring whether a failure has occurred, and refreshing the switch state tables by continuing to generate and store connection information in the plurality of switch state tables that are associated with the plurality of optical switches of the optical network until the failure in the optical network is detected. Once the failure is detected, optical switching is automatically performed in the optical switches based on the lookup table connection information in the switch state tables that are associated with the optical switches.

Abstract: A method, system and program product for modeling an environment containing a collection of items are disclosed. In accordance with the method, an environmental hierarchy describing a model environment, a product catalog containing data describing a plurality of items that may be utilized to populate the modeled environment, and a configuration library containing data describing a spatial relationship between first and second items among the plurality of items in the product catalog are created. The modeled environment is then populated by storing, in a database, data representative of the spatial relationship between the environmental hierarchy and a collection of items including the first item.

Abstract: In accordance with an exemplary embodiment of the present invention, association forming entities are: a) maintained as objects in a like manner to the data objects being associated; and 6) are themselves partitioned objects comprising two or more association fragments, each association fragment being mostly concerned with the interfaces to a particular data object participating in the association. In accordance with an exemplary embodiment of the present invention, each association fragment affiliated with a particular data object is stored in a location that enhances the ease of interaction between the association fragment and the data object. For example, where a first data object and second data object are maintained in data stores at some distance from one another, physically or logically, then a first association fragment will be located with or near to the first data object and a second association fragment will be located with or near the second data object, at least within the same partition.

Abstract: A system and method for servicing a call request within a telecommunications system includes and involves a client sub-system that is configured to generate a call request and to transmit the same via the Internet. The call request includes a call termination address and a service identifier. The call termination address corresponds to a call termination station that is coupled to a switching system that is coupled to the telecommunications system. Also included and involved is an intelligent services network that is coupled to the client sub-system via the Internet and which is operative to receive and validate the call request and to process the call request in accordance with the service identifier. A telephony gateway sub-system is coupled to the intelligent services network via the switching system and to the client sub-system via the Internet.

Abstract: A Web-based call routing management workstation application which allows authorized customers to control toll free routing and monitor call center status. An architecture including one or more web servers located in a firewalled demilitarized zone (DMZ) as communications medium between the customer workstations at the customer sites and the enterprise back-end applications providing the call routing management services, provides a secure infrastructure for accessing the enterprise applications via the otherwise insecure public Internet. The present invention enables creation and management of call by call routing rules by a customer with a workstation having an Internet access and a supported Web browser. The customized rules may be tested and/or debugged via the Web-enabled workstation, using a debugger/tester which runs the routing rules under a simulated environment.

Abstract: System and methodology for providing real-time call processing services received at a switch in an intelligent network having one or more service nodes having originating switches for receiving a call event. The system includes a platform-independent communication system for enabling communication between object instances executing at service nodes in the intelligent network. An operating system agent object instance executing in an execution environment associated with an originating switch communicates call origination information corresponding to a call event received at the switch to one or more object instances executing in an execution environment provided at a service node in the network; the object instances including a line object instance for maintaining the state of a communications line associated with a call origination, and, a service object implementing methods for performing a service according to a customer request.

Abstract: A method, system and program product are disclosed for enabling a user to construct a conceptual hierarchical framework representing a virtual or physical environment. The framework may then be populated with a collection of items. Users may graphically and intuitively view and manipulate various subsets of the environment's space as well as items placed within the modeled environment.

Abstract: A method for combining Internet protocols in a Differentiated Services model environment is described. The Session Initiation Protocol (SIP) and Common Open Policy Service (COPS) are combined together to provide methods of setting up a session and tearing down a session, while maintaining Authentication, Authorization, and Accounting (AAA) policies. The Open Settlement Policy (OSP) is also combined with SIP and COPS.

Abstract: The specification discloses a method of doing business over the public Internet, particularly, a method which enables access to legacy management tools used by a telecommunications enterprise in the management of the enterprise business to the enterprise customer, to enable the customer to more effectively manage the business conducted by the customer through the enterprise, this access being provided over the public Internet. This method of doing business is accomplished with one or more secure web servers which manage one or more secure client sessions over the Internet, each web server supporting secure communications with the client workstation; a web page backplane application capable of launching one or more management tool applications used by the enterprise.

Abstract: An approach for supporting settlement of network usage associated with multiple network service providers is disclosed. A settlement system includes a processor that determines a settlement agreement among the network service providers. The settlement agreement specifies rate information associated with traffic exchange among the corresponding networks of the network service providers. A traffic monitor measures source traffic statistics, which is stored in a settlement database. Additionally, the settlement database stores the settlement agreement. The processor computes settlement information based upon the stored traffic statistics; the settlement information includes usage cost differential information for reconciliation of network usage among the various networks.

Abstract: An integrated series of security protocols is disclosed that protect remote user communications with remote enterprise services, and simultaneously protect the enterprises services from third parties. In the first layer, an implementation of the Secure Sockets Layer (SSL) version of HTTPS provides communications security, including authentication of the enterprise web server and the security of the transmitted data. The protocols provide for an identification of the user, and an authentication of the user to ensure the user is who he/she claims to be and a determination of entitlements that the user may avail themselves of within the enterprise system. Session security is described, particularly as to the differences between a remote user's copper wire connection to a legacy system and a user's remote connection to the enterprise system over a “stateless” public Internet, where each session is a single transmission, rather than an interval of time between logon and logoff, as is customary in legacy systems.

Abstract: A method of identifying fraud in a telecommunications system. The method includes receiving data related to a current call placed from an originating automatic number indicator (ANI), where the received data includes at least the originating ANI, a billing number and an identification code. A threshold number and a time interval corresponding to the identification code for the originating ANI are retrieved, for example, from a memory. In addition, billing numbers for prior calls from the originating ANI, if any, and corresponding indicia of the times of the calls are retrieved. A determination is made of whether the number of billing numbers used for the current and prior calls from the originating ANI over a prior period of time equal to or less than the time interval exceeds the threshold number. If the threshold number is exceeded, a fraud alert is generated.

Abstract: A Voice User Interface (VUI) or Interactive Voice Response (IVR) system utilizes three levels of navigation (e.g. Main Menu, Services, and Helper Commands) in presenting information units arranged in sets. The units are “spoken” by a system in a group to a human user and the group of information at each level is preceded by a tone that is unique to the level. When navigating the levels, the tones of the levels are in a musical progression, e.g. the three-note blues progression I, IV, V, for preceding the groups of information, respectively. The musical progression returns to the tonic of the musical key when the navigation returns to the level one of the first group of information.

Abstract: An approach for providing instant messaging (IM) services is disclosed. A request is received from a source client to establish communication with a destination client associated with a subscriber over a first IM environment, wherein the request specifies a first user name derived from a unique identifier of the subscriber. A unique identifier is determined from the first user name. Further, a profile of the subscriber is accessed based on the unique identifier to determine a second user name corresponding to a second IM environment. An IM session is established between the source client and the destination client over the first and second IM environments using the respective first user name and second user name.

Abstract: A system and method for tracking and processing Service Orders for a telecommunications company. Workflows are used to model business procedures used for processing Service Orders. Each Workflow comprises a plurality of Workflow steps. Business process models are depicted as Workflow diagrams. The Workflow diagrams are stored in a library in a database. Work plans comprising a plurality of Workflow steps and associated data and are derived from information found in the Workflow diagrams. Upon receipt of a Service Order, an appropriate work plan is selected based on information within the Service Order. Each Workflow step is assigned a resource and is scheduled for completion with a start and a stop date and placed in the in-boxes associated with the selected resource. Users log-on to remote workstations coupled with a company-wide Intranet or the like. From the remote workstations, users from various organizations view their in-boxes and other information about current Service Orders.

Abstract: An approach is provided for tracking a telemetry device over a wireless network. Data, e.g., Global Positioning System (GPS) information, corresponding to the tracking of the device is received. The data is filtered, at the device, for errant information according to one or more filter parameters.